Jobs in the United States

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Added 1 min ago
AI Engineer
CACI, INC.-FEDERAL
Remote, United States
Partner with the AI Platform Architect to implement designs, evaluate tools, and give feedback on platform capabilities and limitations
Added 1 min ago
RC
CTE Science Integration Instructor
Rutland City Public Schools
Rutland, VT
- $47,252 to $92,401 USD / year
…industry partners to embed scientific concepts, inquiry-based learning, and technical literacy into career-focused curricula. This position promotes high-quality interdisciplinary…
Added 2 mins ago
3D Experience Designer - Tradeshow Exhibits - Remote
Spiro
Remote, United States
Partner closely with experiential teams and develop collaborative partnerships to bring a big idea to life across a whole program whilst meeting project obligations and commitments.
Added 2 mins ago
For Career Opportunities with CMU Medical Education Partners (CMEP), please read the following:
Central Michigan University
Troy, MI
…to form partnerships related to educational and professional learning opportunities for adult…
Added 2 mins ago
KE
Assistant Project Manager
KCW ENGINEERING TECHNOLOGIES INC
Baltimore, MD
- $25 to $40 USD / hour
KCW Engineering Technologies, Inc. is recruiting for an Assistant Project Manager with experience in (or) open to learning to coordinate and implement the different aspects of a project…
Added 4 mins ago
S-
Practice Coordinator
Sound - Our People Make The Difference
Akron, OH
- $24 to $35 USD / hour
The Practice Coordinator works with the Sound Physician’s team onsite at the hospital partner daily. This team consists of a Practice Medical Director, Clinicians, and a Clinical…
Added 4 mins ago
CJ
School Social Worker
Central Jersey College Preparatory Charter School
Somerset, NJ
- $66,000 USD / year
…School Social Worker helps identify and address barriers to learning and supports a safe, inclusive, and positive school…
Added 6 mins ago
AC
Human Resources Supervisor
Aston Carter
Georgetown, KY
- $30 to $35 USD / hour
…compliance, and overall HR operations, serving as a trusted partner in a fast-paced manufacturing…
Added 6 mins ago
2027 Summer Intern, MS/PhD, Software Engineer, Multiverse
Waymo
San Francisco, CA
Waymo interns partner with leaders in the industry on projects that create impact to the company. We believe learning is a two-way street: applying your knowledge while providing you with…
Added 7 mins ago
Elementary English as a Second Language (ESL)/ Bilingual Teacher- 2nd-5th Grade- 2026/2027 SY
Leap Academy University Charter School
CAMDEN, NJ
…success across all content areas. The ideal candidate will partner with the School Principal and instructional staff to deliver engaging, standards-aligned instruction that promotes…
Added 8 mins ago
Principal AI Systems Engineer, Controls Acceleration
Nike
Beaverton, OR
…products are built. You’ll report into engineering leadership, partner closely with controls and firmware engineers, and influence cross-functional teams responsible for highly integrated…
Added 8 mins ago
Professional Staff Nurse-ED (UPMC Harrisburg)
UPMC - Pittsburgh Medical Center
Harrisburg, PA
…student loans to advancing your career later in life, UPMC is the partner you need to succeed and thrive in your nursing career. Here’s how we support our…
Added 10 mins ago
RH
Registered Nurse (RN) Same Day Surgery Full Time Day
RWJBarnabas Health
NEWARK, NJ
- $49.28 to $67.04 USD / hour
- Full-time
Serving as a clinical partner to physicians and advanced providers, offering insight that supports timely, well-coordinated care decisions
Added 10 mins ago
RH
Registered Nurse (RN) Same Day Surgery Full Time Day
RWJBarnabas Health
NEWARK, NJ
- $49.28 to $67.04 USD / hour
- Full-time
Serving as a clinical partner to physicians and advanced providers, offering insight that supports timely, well-coordinated care decisions
Added 10 mins ago
SH
Staff RN Rehab, Part Time 22.5-hours Night Shift
Stamford Health
Stamford, CT
- Part-time
…preferences of every person we serve and the colleagues we partner…
Added 11 mins ago
Associate Manager PT 20-29 hours
Tumi
Boston, MA
…Demonstrate an openness to new ideas and concepts while quickly learning and applying to the job. Monitor and assist the Store Manager with the training and development for store…
Added 11 mins ago
XP
Senior Director, Field Access
Xenon Pharmaceuticals
Remote, United States
- $272,000 to $300,000 USD / year
- Partner with the Commercial Operations team to maximize use of data and reporting that enables higher customer and account satisfaction
Added 11 mins ago
SB
Warehouse Trainer 2nd shift 2p-10p M-F Pay $25.62/hour plus $1.50 shift differential
Stanley Black and Decker
Jackson, TN
- $25.62 USD / hour
Track each new hire’s progress through the learning curve and confirm sign-off before independent work.
Added 11 mins ago
SB
Material Handler - 1st shift M-Th, Starting at 20.39/hr
Stanley Black and Decker
Jackson, TN
- $20.39 USD / hour
Discounts on Stanley Black & Decker tools and other partner programs.
Added 11 mins ago
SB
CNC Machinist – 2nd Shift Mon-Thurs 3pm-1am $25.77/hr
Stanley Black and Decker
Jackson, TN
- $24.27 USD / hour
Discounts on Stanley Black & Decker tools and other partner programs.
Added 11 mins ago
Knife Assembler - 1st shift, M-TH, starting at 20.39hr
Stanley Black and Decker
Jackson, TN
· Discounts on Stanley Black & Decker tools and other partner programs.
Added 11 mins ago
AH
Front Office Manager
Atrium Hospitality
Franklin, TN
- $57,371 to $71,714 USD / year
Career Growth & Learning – 40% of our management hires are internal promotions!
Added 11 mins ago
AH
Part-Time Housekeeping Room Attendant
Atrium Hospitality
Murfreesboro, TN
- $16.25 to $17.06 USD / hour
- Part-time
Career Growth & Learning – 40% of our management hires are internal promotions!
Added 11 mins ago
SH
Certified Nursing Assistant (CNA) - FT Days
Signature Healthcare
Memphis, TN
- Up to $22.13 USD / hour
…abilities to solve problems. Our culture is built on three pillars: Learning, Spirituality, and…
Added 11 mins ago
Registered Nurse (RN)-PRN
Signature Healthcare
Memphis, TN
…abilities to solve problems. Our culture is built on three pillars: Learning, Spirituality, and…

Ford

Technical Support Analyst

Allen Park, MI, United States
Allen Park, United States

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Job details

Pay: This position is a salary grade 4 and ranges from $55,020-92,580., This position is a salary grade 5 and ranges from $63,480-106,680., This position is a salary grade 6 and ranges from $72,480-121,440.
Apply by: May 5, 2027
Posting language: English
Posted: Nov 6, 2026

Original job description

Technical Support Analyst

We made history and now we work to transform the future – for our customers, our communities and our families. You'll see your work on the road every day, helping people move freely and pursue their dreams. At Ford, you can build more than vehicles. Come build what matters. In this position... As part of the Ford Customer Service Division (FCSD) strategy to reimagining the dealer support model, Service Engineering Operations is standing up a dedicated team to receive and resolve Technical Support Requests (TSR) from dealer technicians. The team’s focus will be on delivering timely response support and excellent technical support and guidance. This team will partner closely with the Technical Field Operations team to ensure delivery of excellent end-to-end technical support. The Case Analyst reports to the Commodity Supervisor and is responsible for case managing Technical Support Requests received from dealer technicians seeking technical assistance. They will provide remote diagnostic and repair guidance, owning the contact from beginning to confirmed resolution. This role is 5 days in office with opportunity for some work from home days. Due to Ford & Lincoln dealership support required the technical hotline is open on some company designated holidays. What you'll do...

Manage Dealer Technical Service Requests (multi-channel) for complex vehicle repairs.
Provide timely initial response.
Exercise independent judgement to communicate with technicians of all skill levels to provide diagnosis and repair plan:
Researching workshop manuals, service publications and various other technical/engineering documents
Respond / Formulate technically accurate recommendations.
Determine final disposition of a repair to confirm closure, completing outreach to the technician or Dealer service management if required.
Maintain timely case management ensuring that each case does not exceed allowable aging objectives.
Coordinate and collaborate with both Field Service Engineers and directly with Dealer Management/Service Personnel to ensure steady progression on each case.

Escalation of concerns to Level 2/Level 3 assistance for further support:

Escalation to and interface with PD Engineering, though JIRA Process (DSSH Model)
Escalation to and interface with FSE to provide in-dealership assistance.
FSE technical hands-on assistance
Capture data for FSE dealer process reviews
Participate in calibration sessions, peer reviews and team meetings, coaching and training sessions.
Supporting Hotline operations on site from 8 am until 8 pm EST.
Working on Saturdays will be required as needed.
Working on Ford scheduled Holidays will be required as needed.
Schedule may change due to the needs of the business.

You'll have...

High School Diploma
2+ years of hands-on technical/diagnostic experience in automotive-related environments, including but not limited to:
Automotive manufacturers
Technical service organizations
Automotive dealerships
Independent repair facilities
Military vehicle maintenance
Automotive technical training programs
2+ years of experience in vehicle diagnostics and repair.
Supporting Hotline operations on site from 8 am until 8 pm EST.
Working on Saturdays will be required as needed.
Working on Ford scheduled Holidays will be required as needed.
Schedule may change due to the needs of the business.

Even better, you may have...

Bachelor’s degree or higher in a technical discipline (e.g., Automotive Technology, Automotive Engineering Technology, Field Service Operations, Advanced Vehicle Systems, Automotive Industry Management).
ASE Certifications.
Senior Master Certification or equivalent OEM technical training.
State Automotive Certifications.
Automotive dealership service experience.
Experience with Jira is preferred
Strong interpersonal and communication skills, with demonstrated professionalism in all interactions.
High level of reliability, diligence, and accountability.
Collaborative team player who values cross-functional partnership.
Commitment to continuous learning and development, both personally and for others.
Ability to work independently with a proactive, forward-thinking approach.
Strong problem-solving and analytical capabilities.

You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply! As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:

Immediate medical, dental, vision and prescription drug coverage
Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
Vehicle discount program for employees and family members and management leases
Tuition assistance
Established and active employee resource groups
Paid time off for individual and team community service
Paid time off and the option to purchase additional vacation time.

This position is a salary grade 4 and ranges from $55,020-92,580., This position is a salary grade 5 and ranges from $63,480-106,680., This position is a salary grade 6 and ranges from $72,480-121,440. Final determination of salary grade will be based on candidate's skills and experience, and base salary will be set within the applicable range according to job scope, responsibility and competitive market value. For more information on salary and benefits, click here: https://fordcareers.co/GSR Visa sponsorship is not available for this position. Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660. This position is hybrid. Candidates who are in commuting distance to a Ford hub location may be required to be onsite four or more days per week.

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