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Intake Coordinator/Case Manager
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Closed listing

Ford Motor Company

Licensing Coordinator

Concord, NH, United States

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Posting language: English
Posted: Nov 6, 2026

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Original job description

Archived listing. The details below describe a past opening.

We made history and now we work to transform the future – for our customers, our communities and our families. You'll see your work on the road every day, helping people move freely and pursue their dreams. At Ford, you can build more than vehicles. Come build what matters.

The Ford Motor Credit Company team helps put people behind the wheels of great Ford and Lincoln vehicles. By partnering with dealerships, we provide financing, personalized service and professional expertise to thousands of dealers and millions of customers in over one hundred countries around the world.

In this position...

The Licensing Coordinator supports Ford Credit Insurance Operations by coordinating insurance producer, adjuster, and agency licensing and renewals across all 50 states and the majority of Canadian provinces. The role maintains licensing and regulatory records, supports appointments, filings, payments, audits, and continuing education compliance, and responds to insurance coverage-verification requests. It also monitors licensing related regulatory changes and provides broader insurance operations and systems administration support. Strong candidates will be organized, detail-oriented, deadline-focused, discreet with sensitive information, and effective at managing competing priorities and partnering across teams. Experience in insurance licensing, compliance, or operations is preferred.

What you'll do...

Coordinate initial and renewal licensing for insurance adjusters and producers, as well as Agency licenses across all 50 US States
Manage agency, managing general agent (MGA) and individual licensee appointments, as required
Maintain accurate, current licensing matrices and records for individuals, agencies, and legal entities
Maintain Certificate of Authority records for TARIC and process renewals and amendments, as required
Respond to requests for auto liability coverage verification; research and resolve related matters with state motor vehicle departments
Prepare assigned state regulatory reports and coordinate related payments
Support continuing education compliance as the WebCE contact, including online reviews and invoicing
Monitor relevant state insurance licensing legislation and regulation changes
Maintain the Critical Records Index and handle incoming mail involving licensing or other time-sensitive materials
Support state and internal audits and compliance projects
Serve as administrator or backup administrator for the Claims Administration System

You'll have...

Bachelor’s degree
Strong attention to detail and a reliable, deadline-focused approach
Initiative and a strong drive to achieve results
Excellent organizational, time-management, prioritization, and follow-up skills
Ability to manage multiple assignments and changing priorities effectively
Discretion and strict adherence to confidentiality when handling sensitive personal information
Ability to identify and implement process improvements
Strong written, verbal and presentation skills
Proficiency with business systems and tools used for records management and reporting, such as EDMS and SharePoint
Ability to work effectively with cross-functional partners, including Insurance Accounting, Vehicle Programs, Insurance Operations Product Managers, and Legal

Even better, you may have…

Highly organized
Attention to detail

You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!

As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:

Immediate medical, dental, vision and prescription drug coverage
Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
Vehicle discount program for employees and family members and management leases
Tuition assistance
Established and active employee resource groups
Paid time off for individual and team community service
A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
Paid time off.

This position is a salary grade 6 and ranges from $74,300-$124,500.

This position is a salary grade 7 and ranges from $86,600-$144,900.

Final determination of salary grade will be based on candidate's skills and experience, and base salary will be set within the applicable range according to job scope, responsibility and competitive market value.

For more information on salary and benefits, click here: https://fordcareers.co/GSR (https://urldefense.com/v3/__https:/fordcareers.co/GSR__;!!N_LtwI-RPugbI9wg0dJn!A3fDM-kp2AAJr08gpyCWGAQopXoe1cX9TUe39yowJXkfxQxsc0WmvbL3q9Z2O92Fv_oUzqSXvmdo9r_a$)

Visa sponsorship is not available for this position.

Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.

About employer

More about this job

Skills

System administration
Regulatory compliance
Research
Internal auditing
Attention to detail
Time management
Prioritization
Presentation skills
Record keeping
Reporting
EDMS
Microsoft SharePoint
Child care

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