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Client Development Manager
quantilope
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Manager Programs 1
Northrop Grumman
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Reports To: Warehouse Manager or Field Service Supervisor

Follett Content Solutions LLC

Supervisor Cataloging -Onsite

McHenry, IL, United States

$73,000 to $78,000 USD / year

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Job details

Pay: $73,000 to $78,000 USD / year
Experience: 5–7 years of experience, including cataloging in an online environment.
Posting language: English
Posted: Nov 13, 2026

Original job description

Description About Follett Content Solutions Follett Content Solutions is the largest provider of educational materials to PreK-12 libraries, classrooms, learning centers, and school districts in the United States, and a major supplier to educational institutions worldwide. With a legacy dating back to 1873, Follett Content distributes books, eBooks, Makerspace and hands-on learning materials, and audiovisual and digital resources through Titlewave®, the most powerful online collection development and curriculum support tool for librarians and educators. Working with more than 6,000 publishers and offering a vast inventory of over 370,000 in-stock print titles, Follett Content helps unlock potential in more than 45 million students worldwide. Building on its deep roots in PreK-12 education, Follett Content is now expanding its commitment to public libraries - broadening its reach to serve communities of all kinds and bringing its trusted expertise in collection development to new audiences. This position is an Exempt, Full-Time position onsite Monday-Friday, located in McHenry, IL. The pay range for this position is $73,000 - $78,000 annually. We offer an array of benefits, to see those benefits click here Any pay range disclosed is based upon a combination of neutral factors such as required qualifications, experience, education, skill, training, certifications, seniority, etc. Follett Content Solutions reserves the right to provide any successful candidate a salary at the most appropriate level set as a result of such candidate’s qualifications, experience, education, skill, training, certifications or seniority. Position Summary The Cataloging Supervisor leads a team of original and copy catalogers, who report directly to the supervisor, and oversees the production of bibliographic and authority records. As the team’s first point of contact, the supervisor provides daily direction, assigns work, manages scheduling and time-off approvals, and handles performance and personnel matters, keeping the Cataloging Manager informed of productivity, staffing needs, and employee concerns that require escalation. The supervisor manages workflows and processes, ensures timely completion of inbound and outbound work, monitors internal and external customer escalations, and reviews and revises original and complex cataloging in a variety of formats, languages, and scripts. The Cataloging Supervisor also serves as a liaison for internal and external customer needs and requests. As Follett expands its cataloging and processing services for public libraries, the supervisor will help establish workflows and standards for the copy cataloging program. Responsibilities may shift as that program grows.

Key Responsibilities

Cataloging Operations and Quality (60%)

Oversees the daily operations of the cataloging staff in the McHenry office in accordance with Follett policies and procedures.
Provides leadership in the understanding and interpretation of Follett and industry cataloging and classification policies.
Reviews and revises bibliographic and authority records created by Follett catalogers, or develops a plan for this review and revision in concert with the Cataloging Manager.
Provides feedback on reviewed and revised bibliographic and authority records.
Programs system to provide customized spine labels to meet the needs of specific library customers.
Performs all duties of a senior cataloger as needed, including original cataloging of materials in English and foreign languages for all formats in Follett's cataloging utility, in accordance with Follett and standard library cataloging practices.
Compiles and distributes daily, monthly, quarterly, and annual statistics on individual and department cataloging and authority work.

Team Leadership and Development (20%)

Trains new staff in established cataloging and classification conventions as practiced by Follett, and updates staff on policy changes as they are implemented.
Assists in interviewing and hiring additional or replacement staff, as requested by the Cataloging Manager.
Maintains an effective performance management process, reviewing all direct reports' progress against quarterly check-ins and annual plans, and continually develops their effectiveness and opportunities for growth.
Maintains information on individual staff performance toward goals, and provides direct reports with quarterly feedback and regular coaching on job performance.
Motivates team members to achieve plan goals and fosters an environment of continuous improvement that meets or exceeds expectations.
Builds people capability through effective employee relations, hiring, training, and communication.
Executes performance improvement plans as necessary.

Copy Cataloging Program Support (20%)

Oversees daily work of copy catalogers, assigning work by account to meet customer delivery dates.
Reviews copy cataloging for accuracy and adherence to customer specifications, including call number, spine label, and local data requirements.
Helps develop and document copy cataloging workflows, procedures, and training materials as the program grows.
Works with Customer Success, Order Entry, Operations, and IT to resolve custom cataloging and processing issues.
Tracks copy cataloging volume and productivity, and reports staffing needs to the Cataloging Manager.
Other duties as assigned.

Requirements

Required

MLIS from an ALA-accredited program, or an equivalent combination of education and cataloging experience.
5–7 years of experience, including cataloging in an online environment.
Working knowledge of RDA; AACR2 (for legacy records); MARC 21; LC and CYAC subject headings; LC Genre/Form Terms (LCGFT); Sears Subject Headings; Dewey Decimal Classification; LC classification; name/series and subject authority files; Cataloger's Desktop; RDA toolkit, and the Subject Cataloging Manual.
Advanced computer skills.

Preferred

Familiarity with other languages.
Experience with copy cataloging and customer-specific cataloging profiles.
Experience helping launch or build a new workflow or service.
Familiarity with BISAC subject headings, OCLC Connexion or Record Manager, and MarcEdit.
Familiarity with public library ILS platforms such as Polaris, Sierra, Symphony, Koha, or Evergreen.

Core Competencies

Problem solving - resolves non-routine problems with specialized knowledge and applies comprehensive concepts within the field.
Judgment - demonstrates considerable judgment in selecting methods.
Ownership - is accountable for projects with broad scope and supervises the workflow of a team.
Communication - demonstrates excellence in written and oral communication.
Independence and collaboration - works productively both independently and as part of a group of professional catalogers, with minimal supervision.

Closing We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment, without regard to race, color, religion, national origin, pregnancy, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status, or other characteristics protected by law. As an Equal Opportunity Employer, we are committed to providing reasonable accommodations to job applicants with disabilities. If you are interested in applying for employment and need assistance or an accommodation in the application process due to a disability, please contact us by email or phone. ? Email: Send request to fcshr@follettcontent.com ? Phone: Request assistance by calling 800.773.7010 x45130 When contacting us, please provide your contact information, the job position or title, and state the nature of your accessibility issue.

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Jobs in the United States