Jobs in the United States

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Added 10 mins ago
CN
Recreation Aid - (Specialty Retail)
Commander, Navy Installations Command
Great Lakes, IL
- $18 USD / hour
…Lakes. Will perform a variety of duties to support the MWR Program; at the Specialty Retail Program . Duties will vary based on the location assigned, but may include assistance with…
Added 10 mins ago
OB
Product Specialist
OrePac Building Products
Alene, ID
- $130,000 USD / year
Under the direction of the branch Sales Manager and Director of Composites , the Product Specialist is responsible for accelerating growth of assigned specialty building product categories…
Added 11 mins ago
SLED Account Executive (North Central)
Rubrik
Boise, ID
Rubrik’s sales organization is a united group of elite cross-functional sales professionals that help companies & government entities achieve resilience against cyberattacks, malicious…
Added 11 mins ago
Manager, Global Growth Performance
American Express Global Business Travel
Boise, ID
The Manager, Outbound Development owns that follow-through. This role gets new hires productive faster, makes sure the training sticks, helps leaders coach well, and builds the programs and…
Added 11 mins ago
C
Service Line Sales Specialist (Integration & Process Orchestration) – Retail - 00070989311
Cognizant
Boise, ID
- $150,000 to $165,000 USD / year
As a Service Line Sales Specialist, you will make an impact by driving growth for our Enterprise Integration & Process Orchestration portfolio across strategic accounts, creating demand,…
Added 11 mins ago
CG
SHIFT SUPERVISOR (FULL TIME)
Compass Group, North America
BOISE, ID
- $25 to $27 USD / hour
- Full-time
Prepare production or sales reports for management and ensure their unit meets the expectations for quality, productivity and safety.
Added 11 mins ago
CG
SHIFT SUPERVISOR (FULL TIME)
Compass Group, North America
BOISE, ID
- $25 to $27 USD / hour
- Full-time
Prepare production or sales reports for management and ensure their unit meets the expectations for quality, productivity and safety.
Added 13 mins ago
Head of Sales - North America
Infopro Digital Services Limited
Nashville, TN
Infopro Digital, the B2B group specialising in information and technology, is currently looking for a Head of Sales – North America on a permanent contract to strengthen the Red-on-line…
Added 14 mins ago
CN
Liberty Recreation Assistant
Commander, Navy Installations Command
Gulfport, MS
- $17 USD / hour
…resources and equipment, providing information about activities and program offerings, opening and closing facilities, ordering and restocking supplies, and preparing snack bar menu items…
Added 14 mins ago
AN
IT SPECIALIST (SYSTEMS ADMINISTRATION)
Army National Guard Units
Leavenworth, KS
- $89,558 to $116,432 USD / year
…gained in work such as computer operator or assistant, computer sales representative, program analyst, or other positions that required the use or adaptation of computer programs and…
Added 16 mins ago
AG
Sales Lead
Acosta Group
ALBUQUERQUE, NM
- $20 USD / hour
We are hiring a high-energy, results-driven Sales Lead to drive sales performance, coach and develop sales associates, and deliver an outstanding customer experience. Success in this…
Added 16 mins ago
General Manager, FSP Operations
Parexel
Santa Fe, NM
Parexel is a leading global clinical development partner delivering insights-driven clinical and consulting solutions to the life sciences industry. With 22,000+ employees worldwide, we…
Added 16 mins ago
SLED Account Executive (North Central)
Rubrik
Santa Fe, NM
Rubrik’s sales organization is a united group of elite cross-functional sales professionals that help companies & government entities achieve resilience against cyberattacks, malicious…
Added 16 mins ago
Field Access Manager - New Orleans
Merck
Santa Fe, NM
…cross-functionally with patient support, market access, and field sales to support timely patient access to therapy. The FAM will provide information to providers on access processes,…
Added 16 mins ago
C
Service Line Sales Specialist (Integration & Process Orchestration) – Retail - 00070989311
Cognizant
Santa Fe, NM
- $150,000 to $165,000 USD / year
As a Service Line Sales Specialist, you will make an impact by driving growth for our Enterprise Integration & Process Orchestration portfolio across strategic accounts, creating demand,…
Added 16 mins ago
UB
Wealth Management Advisor - Santa Fe Cerrillos
U.S. Bank
Santa Fe, NM
- $65,000 to $80,200 USD / year
Strong relationship management, sales and new business development skills
Added 16 mins ago
Manager, Global Growth Performance
American Express Global Business Travel
Santa Fe, NM
The Manager, Outbound Development owns that follow-through. This role gets new hires productive faster, makes sure the training sticks, helps leaders coach well, and builds the programs and…
Added 17 mins ago
AN
TITLE 32 IT SPEC (PLCYPLN) GS-2210-11
Air National Guard Units
Charleston, WV
- $75,278 to $97,867 USD / year
…related to IT and communications systems. This involves planning, development, management, and enforcement of approved ANG and local information technology (IT) and communications…
Added 17 mins ago
AN
IT SPECIALIST (SYSADMIN)
Air National Guard Units
Meridian, MS
- $89,508 to $116,362 USD / year
…systems, and software applications. Directs testing of Special Program Office (SPO) provided software. Develops, documents, coordinates, updates and validates the AOG Continuity of…
Added 19 mins ago
NG
Development Specialist
National Gallery of Art
Washington, DC
- $85,447 to $111,087 USD / year
…and experience art, creativity and our shared humanity. The Development Office (DD-DEV) is responsible for securing private financial support to sustain and expand the exhibitions,…
Added 22 mins ago
Assistant Manager II
Family Dollar
Charlotte, NC
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 22 mins ago
Assistant Manager I
Family Dollar
Charlotte, NC
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 22 mins ago
Assistant Manager II
Family Dollar
Holbrook, AZ
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 22 mins ago
Assistant Manager II
Family Dollar
Houston, TX
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 22 mins ago
Assistant Manager II
Family Dollar
Houston, TX
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:

Guest Services Representative - 2nd Shift - Part Time

Norwood, MA, United States

$17.69 to $22.12 USD / hour · Part-time

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Job details

Pay: $17.69 to $22.12 USD / hour
Job type: Part-time
Posting language: English
Posted: Nov 2, 2026

Original job description

Hobbs Brook Real Estate LLC is an innovative commercial real estate leader with a portfolio of forward-thinking, sustainable properties in the United States and Singapore. Shaping the market since 1952, the company acquires, develops, manages, and serves as a valued partner to a variety of stakeholders. Hobbs Brook Real Estate (HBRE) brings unique property visions to life with a commitment to improving both the environment and the community. For additional information, please visit www.hobbsbrook.com . HBRE is the real estate division of FM.

Location:

This position is based at the Four Points by Sheraton Hotel & Conference Center in Norwood, MA. The property is owned by Hobbs Brook Real Estate LLC, the real estate division of FM, offering a dynamic hospitality environment with strong organizational support.

The Four Points by Sheraton Norwood Hotel & Conference Center features 230 modern, smoke-free guestrooms, including allergy-friendly options, along with complimentary Wi-Fi, parking, and access to the fitness center and indoor pool. With 28 meeting rooms and 40,000 square feet of event space, the hotel is well-suited for meetings and conferences of all sizes, and the Tiffany Ballroom to cater social events. Guests can enjoy dining at One Bistro or the daily breakfast buffet at Zachariah’s. Convenient Norwood location provides easy access to Boston, Providence, Gillette Stadium, Legacy Place, and nearby commuter rail and Amtrak service.

Why Join Us?

It’s a great opportunity to join an award-winning hotel in a collaborative, supportive, and high-energy environment where your contributions are valued and growth is encouraged.

Shift Hours

Part-time, non-exempt position primarily scheduled Tuesday, Thursday, and Friday from 3:00 p.m. to 11:30 p.m.
Flexibility to work additional day, evening, weekend, and holiday shifts based on hotel and guest needs

Holidays

· This is a 24/7 operation, so holiday coverage is required.

Relocation is not offered for this position.

Responsibilities

The Guest Service Representative is an important part of creating a welcoming and positive experience for our guests. As one of the first points of contact at the hotel, this role helps guests feel comfortable and supported from arrival through departure.

From providing a warm welcome and assisting with check-in to answering questions, anticipating needs, and resolving concerns, the Guest Service Representative helps make each stay as smooth and enjoyable as possible. The ideal candidate enjoys working with people, takes pride in providing thoughtful service, and brings a professional, positive approach to each interaction.

Key Responsibilities

Welcome and acknowledge guests in a warm, professional manner and provide attentive service throughout their stay.
Complete guest check-in and registration, including verifying information, securing payment, assigning rooms, issuing room keys, and processing mobile check-ins through the Marriott Bonvoy application.
Anticipate guest needs and provide accurate information regarding hotel services, amenities, events, hours of operation, transportation, local attractions, and other available resources.
Respond promptly to guest requests and concerns, using sound judgment to resolve issues and partnering with management or other departments when additional support is needed.
Manage incoming calls and multiple telephone lines using professional telephone etiquette and effective prioritization.
Process new reservations, changes, and cancellations and maintain accurate information within hotel reservation and property management systems.
Confirm group reservations and coordinate personalized services for group, event, wedding, and VIP guests.
Process third-party credit card authorization forms through Sertifi while following established payment and security procedures.
Coordinate hotel shuttle transportation in accordance with hotel policies and service guidelines.
Manage guest room access through mobile key applications and key card issuance, verifying guest identity and authorization before providing access.
Enter maintenance requests and guest service needs through GXP and follow up to ensure requests are resolved.
Process purchases from the hotel's Pantry and accurately complete related transactions.
Follow Marriott brand standards, hotel policies, safety procedures, and guest privacy requirements.
Learn and occasionally provide Night Audit coverage. This overnight shift requires the ability to work independently and use sound judgment with limited supervision.
Build positive working relationships and collaborate across hotel departments to support an efficient and welcoming guest experience.
Perform other reasonable duties as requested to support hotel operations.

Qualifications

At least one year of customer service experience
Previous experience in a hotel front desk, reservations, hospitality, reception, or another customer-facing environment is preferred.
Experience providing service in a fast-paced environment and responding to a variety of guest or customer needs is a plus.

Skills & Abilities

Strong customer service skills with a genuine interest in creating a welcoming and positive guest experience.
Excellent verbal communication and interpersonal skills, with the ability to communicate clearly and professionally with guests and internal teams.
Works collaboratively with Catering, Banquets, Sales, Operations, Housekeeping, and Engineering to coordinate guest needs and support hotel operations, events, and functions.
Stays calm, professional, and solution-oriented when responding to guest concerns, changing priorities, or last-minute needs.
Strong problem-solving skills and sound judgment, with the ability to work independently with minimal supervision when needed.
Strong organization, time management, and attention to detail while managing multiple guest needs and front desk responsibilities.
Reliable and punctual, with the flexibility to support team coverage based on hotel and guest needs.
Bilingual communication skills are a plus.
Ability to stand, sit, or walk for extended periods during the shift.
Ability to work a flexible schedule, including afternoons, evenings, weekends, holidays, and occasional overnight Night Audit shifts.

Technical Skills

Experience with Stay PMS or a similar hotel property management system is preferred.
Familiarity with Empower, Dormakaba, GXP, Sertifi, StayPMS or comparable hotel systems is a plus.
Comfortable learning and using technology to support reservations, mobile check-in, payment processing, guest requests, and room access.

Education

High School Diploma, GED or equivalent experience required

The hiring range for this position is $17.69 to $22.12 per hour.

The final salary offer will vary based on geographic location, individual education, skills, and experience. The position is eligible to participate in FM’s comprehensive Total Rewards program that includes an incentive plan, medical, dental and vision insurance, life and disability insurance, well-being programs, a 401(k) and pension plan, career development opportunities, tuition reimbursement, flexible work, and time off, including vacation and sick time. This position is eligible for Marriott employee discounts at participating hotels with successful completion of ongoing trainings.

Hobbs Brook Management LLC is an Equal Opportunity Employer and is committed to attracting, developing, and retaining a diverse workforce.

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More about this job

Skills

Prioritization
Work independently
Hotel operations
Customer service
Front Desk
Communication skills
Interpersonal skills
Sales
Housekeeping
Problem solving
Time management
Attention to detail
PMS
Compensation and benefits

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