Jobs in the United States

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Added 3 mins ago
BO
FUL-Field Staff Law Enforcement Ranger
Bureau of Land Management
Price, UT
- $58,771 to $84,579 USD / year
…District. The Law Enforcement Ranger serves as a uniformed representative who enforces federal laws and regulations on public lands, including supporting agency presence in the…
Added 3 mins ago
US
Child and Youth Program Assistant CY-01/02
United States Army Installation Management Command
West Point, NY
- $19 to $26 USD / hour
…youth development, special education, Human Development, Youth Program Administration, Recreation (children and youth), Physical Education or directly related behavioral sciences…
Added 3 mins ago
VH
Senior Social Worker
Veterans Health Administration
Clarksville, TN
- $106,314 to $138,211 USD / year
The VA Liaison is seen as the Veterans Health administration (VHA) representative to the military installation and must represent the VA in all aspects of patient care, transfer, and…
Added 10 mins ago
AN
DIRECTOR OF INSPECTIONS
Air National Guard Units
Rickenbacker AFB, OH
- $93,400 to $121,422 USD / year
5. Serves as a qualified complaint resolution representative providing advisory services to individuals, other staff offices, managers, supervisors, and employees concerning the IG program…
Added 10 mins ago
VH
Medical Director Physician- Psychiatrist
Veterans Health Administration
Erie, PA
- $145,000 to $335,000 USD / year
This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific eligibility requirements per VHA policy and…
Added 10 mins ago
VH
Management Analyst
Veterans Health Administration
Location Negotiable After Selection
- $90,925 to $118,204 USD / year
…managerial oversight in the following areas: Budget Management, Program Administration, Contracting Requirements and Quality and Performance and Human…
Added 13 mins ago
MD
Contracting Officer Representative
Missile Defense Agency
Redstone Arsenal, AL
- $93,216 to $144,102 USD / year
As a Contracting Officer Representative at the NH-1101-3 broadband level, some of your typical work assignments may include:
Added 15 mins ago
CO
Experienced/New to Specialty - Registered Nurse II/III - MC/CHC - Neonatal ICU
County of Riverside
Moreno Valley, CA
- $45.75 to $80.24 USD / hour
Provide orientation and training to new staff, residents, medical students, Regional Occupational Program (ROP) participants and nursing students.
Added 15 mins ago
CO
New Graduate Registered Nurse I MC/CHC - RUHS - Neonatal ICU
County of Riverside
Moreno Valley, CA
- $42.47 to $59.48 USD / hour
Added 16 mins ago
NP
Interdisciplinary - Project Manager
National Park Service
Three Rivers, CA
- $89,959 to $116,949 USD / year
…overseen by this position in the capacity of Contracting Officer's Representative…
Added 16 mins ago
NF
GENERAL ENGINEER - ARCHITECT
Naval Facilities Engineering Systems Command
Naval Shipyard, Portsmouth, VA
- $75,788 to $118,092 USD / year
…operational needs are not exceeded. | You will serve as the technical representative in matters involving contract modifications, dispute mitigation, and formal contractor…
Added 16 mins ago
VH
Social Worker
Veterans Health Administration
Tomah, WI
- $67,111 to $105,563 USD / year
…Housing and Urban Development-VA Supportive Housing (HUD-VASH) program, providing intensive case management and psychosocial services to homeless Veterans transitioning to and maintaining…
Added 19 mins ago
SS
Head of Hearings Hub B, C, D, and E
Social Security Administration
Location Negotiable After Selection
- $151,661 to $228,000 USD / year
Assessing current human and material resources to support program objectives and maximize operational efficiency.
Added 19 mins ago
FA
Executive Director, Office of Multiple Award Schedules
Federal Acquisition Service
Washington, DC
- $151,661 to $209,600 USD / year
…by Federal, State and Local governments. Incumbent provides program direction to the MAS Contract Operations and MAS Business Programs with business volumes. Oversees the operations of all…
Added 19 mins ago
FS
Supervisory Agricultural District Director
Farm Service Agency
Warwick, RI
- $120,548 to $156,715 USD / year
Serves as agency representative between the State Office and Service Centers in an assigned district of service centers. | Provides oversight, program advice, training and guidance to…
Added 22 mins ago
NF
INTERDISCIPLINARY-COMMUNITY PLANNER/GENERAL ENGINEER/ARCHITECT
Naval Facilities Engineering Systems Command
Bremerton, WA · Naval Shipyard, Portsmouth, VA · Portsmouth Naval Shipyard, ME
- $108,019 to $171,396 USD / year
You will serve as a technical consultant, project leader and advisor for various SIOP program areas relating to land use planning and urban design of varied land uses, industrial…
Added 22 mins ago
US
Child and Youth Program Assistant CY-01/02
United States Army Installation Management Command
Joint Base Lewis-McChord, WA
- $19 to $25 USD / hour
…youth development, special education, Human Development, Youth Program Administration, Recreation (children and youth), Physical Education or directly related behavioral sciences…
Added 24 mins ago
FS
Nurse
Forest Service
Yachats, OR · Darby, MT · Chadron, NE · Glide, OR · Estacada, OR · Moses Lake, WA
- $74,678 to $97,087 USD / year
The incumbent is responsible for administering a comprehensive Community Health Care program within the assigned Job Corps Center, providing a variety of health care functions such as…
Added 24 mins ago
CA
General Engineer
Customs and Border Protection
Euless, TX · Indianapolis, IN · Washington, DC · Aliso Viejo, CA
- $106,437 to $138,370 USD / year
…Facilities Division (MSF), Enterprise Facilities Support (EFS) Program Management Office (PMO). EFS is responsible for planning, developing, and managing programs, projects, facilities, and…
Added 28 mins ago
NF
NATURAL RESOURCES SPECIALIST
Naval Facilities Engineering Systems Command
Bangor, WA
- $119,630 to $155,521 USD / year
…negotiation, contractor oversight, invoicing, and contracting officer representative (COR) duties, 2) Providing guidance, coordination and technical direction and potential solutions for…
Added 28 mins ago
US
Housing Manager
United States Army Installation Management Command
Fort Bragg, NC
- $77,983 to $121,511 USD / year
…under the housing contracts. | Serve as the Contracting Officer Representative (COR), responsible for management, oversight, guidance, fiscal policy, and control of contractor owned…
Added 31 mins ago
DO
Motor Vehicle Operator
Department of War Education Activity
Camp Lejeune, NC
- $27 to $31 USD / hour
…trip ticket. | Reports problems to the designated government representative…
Added 31 mins ago
US
Recreation Assistant (Water Safety Instructor) NF-02
United States Army Installation Management Command
Fort Riley, KS
- $17 to $19 USD / hour
…scheduled, at the assigned aquatics facility. | Develops swim program according to students' ability and promotes students to higher level of swimming according to their skills. | Teach…
Added 48 mins ago
Safety Representative - Tonawanda - Buffalo NY
Military Spouse Jobs & VetJobs
United States
Bonus Potential: An incentive pay program offers payouts based on company performance, job level, and individual performance.
Added 48 mins ago
SC
Service Desk Supervisor
State Controller's Office
CA
- $8,504 to $11,395 USD / month
Coordinate with ISD and UPD staff along with the needs assessment, development, and maintenance of new and existing computer applications essential to the UPD Program.

Guest Services Representative - 2nd Shift - Part Time

Norwood, MA, United States

$17.69 to $22.12 USD / hour · Part-time

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Job details

Pay: $17.69 to $22.12 USD / hour
Job type: Part-time
Posting language: English
Posted: Nov 2, 2026

Original job description

Hobbs Brook Real Estate LLC is an innovative commercial real estate leader with a portfolio of forward-thinking, sustainable properties in the United States and Singapore. Shaping the market since 1952, the company acquires, develops, manages, and serves as a valued partner to a variety of stakeholders. Hobbs Brook Real Estate (HBRE) brings unique property visions to life with a commitment to improving both the environment and the community. For additional information, please visit www.hobbsbrook.com . HBRE is the real estate division of FM.

Location:

This position is based at the Four Points by Sheraton Hotel & Conference Center in Norwood, MA. The property is owned by Hobbs Brook Real Estate LLC, the real estate division of FM, offering a dynamic hospitality environment with strong organizational support.

The Four Points by Sheraton Norwood Hotel & Conference Center features 230 modern, smoke-free guestrooms, including allergy-friendly options, along with complimentary Wi-Fi, parking, and access to the fitness center and indoor pool. With 28 meeting rooms and 40,000 square feet of event space, the hotel is well-suited for meetings and conferences of all sizes, and the Tiffany Ballroom to cater social events. Guests can enjoy dining at One Bistro or the daily breakfast buffet at Zachariah’s. Convenient Norwood location provides easy access to Boston, Providence, Gillette Stadium, Legacy Place, and nearby commuter rail and Amtrak service.

Why Join Us?

It’s a great opportunity to join an award-winning hotel in a collaborative, supportive, and high-energy environment where your contributions are valued and growth is encouraged.

Shift Hours

Part-time, non-exempt position primarily scheduled Tuesday, Thursday, and Friday from 3:00 p.m. to 11:30 p.m.
Flexibility to work additional day, evening, weekend, and holiday shifts based on hotel and guest needs

Holidays

· This is a 24/7 operation, so holiday coverage is required.

Relocation is not offered for this position.

Responsibilities

The Guest Service Representative is an important part of creating a welcoming and positive experience for our guests. As one of the first points of contact at the hotel, this role helps guests feel comfortable and supported from arrival through departure.

From providing a warm welcome and assisting with check-in to answering questions, anticipating needs, and resolving concerns, the Guest Service Representative helps make each stay as smooth and enjoyable as possible. The ideal candidate enjoys working with people, takes pride in providing thoughtful service, and brings a professional, positive approach to each interaction.

Key Responsibilities

Welcome and acknowledge guests in a warm, professional manner and provide attentive service throughout their stay.
Complete guest check-in and registration, including verifying information, securing payment, assigning rooms, issuing room keys, and processing mobile check-ins through the Marriott Bonvoy application.
Anticipate guest needs and provide accurate information regarding hotel services, amenities, events, hours of operation, transportation, local attractions, and other available resources.
Respond promptly to guest requests and concerns, using sound judgment to resolve issues and partnering with management or other departments when additional support is needed.
Manage incoming calls and multiple telephone lines using professional telephone etiquette and effective prioritization.
Process new reservations, changes, and cancellations and maintain accurate information within hotel reservation and property management systems.
Confirm group reservations and coordinate personalized services for group, event, wedding, and VIP guests.
Process third-party credit card authorization forms through Sertifi while following established payment and security procedures.
Coordinate hotel shuttle transportation in accordance with hotel policies and service guidelines.
Manage guest room access through mobile key applications and key card issuance, verifying guest identity and authorization before providing access.
Enter maintenance requests and guest service needs through GXP and follow up to ensure requests are resolved.
Process purchases from the hotel's Pantry and accurately complete related transactions.
Follow Marriott brand standards, hotel policies, safety procedures, and guest privacy requirements.
Learn and occasionally provide Night Audit coverage. This overnight shift requires the ability to work independently and use sound judgment with limited supervision.
Build positive working relationships and collaborate across hotel departments to support an efficient and welcoming guest experience.
Perform other reasonable duties as requested to support hotel operations.

Qualifications

At least one year of customer service experience
Previous experience in a hotel front desk, reservations, hospitality, reception, or another customer-facing environment is preferred.
Experience providing service in a fast-paced environment and responding to a variety of guest or customer needs is a plus.

Skills & Abilities

Strong customer service skills with a genuine interest in creating a welcoming and positive guest experience.
Excellent verbal communication and interpersonal skills, with the ability to communicate clearly and professionally with guests and internal teams.
Works collaboratively with Catering, Banquets, Sales, Operations, Housekeeping, and Engineering to coordinate guest needs and support hotel operations, events, and functions.
Stays calm, professional, and solution-oriented when responding to guest concerns, changing priorities, or last-minute needs.
Strong problem-solving skills and sound judgment, with the ability to work independently with minimal supervision when needed.
Strong organization, time management, and attention to detail while managing multiple guest needs and front desk responsibilities.
Reliable and punctual, with the flexibility to support team coverage based on hotel and guest needs.
Bilingual communication skills are a plus.
Ability to stand, sit, or walk for extended periods during the shift.
Ability to work a flexible schedule, including afternoons, evenings, weekends, holidays, and occasional overnight Night Audit shifts.

Technical Skills

Experience with Stay PMS or a similar hotel property management system is preferred.
Familiarity with Empower, Dormakaba, GXP, Sertifi, StayPMS or comparable hotel systems is a plus.
Comfortable learning and using technology to support reservations, mobile check-in, payment processing, guest requests, and room access.

Education

High School Diploma, GED or equivalent experience required

The hiring range for this position is $17.69 to $22.12 per hour.

The final salary offer will vary based on geographic location, individual education, skills, and experience. The position is eligible to participate in FM’s comprehensive Total Rewards program that includes an incentive plan, medical, dental and vision insurance, life and disability insurance, well-being programs, a 401(k) and pension plan, career development opportunities, tuition reimbursement, flexible work, and time off, including vacation and sick time. This position is eligible for Marriott employee discounts at participating hotels with successful completion of ongoing trainings.

Hobbs Brook Management LLC is an Equal Opportunity Employer and is committed to attracting, developing, and retaining a diverse workforce.

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More about this job

Skills

Prioritization
Work independently
Hotel operations
Customer service
Front Desk
Communication skills
Interpersonal skills
Sales
Housekeeping
Problem solving
Time management
Attention to detail
PMS
Compensation and benefits

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