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Added 4 mins ago
Manager - Technology Operations Engineering
American Express
Phoenix, AZ
Manager, Technology Operations Engineering oversees the delivery of technical services and solutions across the business, and coordinates with senior leadership, clients, and other…
Added 5 mins ago
Project Manager - Commercial Interior Construction
AlphaX
Bentonville, AR
We are seeking an experienced Project Manager to join our team and oversee commercial interior construction projects from contract award through final handover. We are looking for someone…
Added 5 mins ago
Project Manager - Commercial Drywall & Metal Framing
AlphaX
Melbourne, FL
We are seeking an experienced Project Manager to join our team and oversee commercial drywall, metal framing, acoustical ceiling, and related interior construction projects from contract…
Added 5 mins ago
Construction Project Manager - Drywall, Acoustical & Flooring
AlphaX
Pensacola, FL
We are seeking an experienced Construction Project Manager to join our team and lead commercial interior construction projects involving drywall, metal framing, acoustical ceilings,…
Added 5 mins ago
Project Manager - Structural Steel & Precast Construction
AlphaX
Milwaukee, WI
We are seeking an experienced Structural Steel Project Manager to join our team and oversee commercial and industrial structural steel and precast construction projects from initial…
Added 5 mins ago
Assistant Project Manager - Commercial Construction
AlphaX
Richmond, VA
This role offers the opportunity to take ownership of key project activities, coordinate field and office operations, and develop the skills needed to advance into a full Project Manager…
Added 5 mins ago
Project Manager - Architecture & Engineering Design
AlphaX
Dubuque, IA
We are seeking an experienced Architecture & Engineering (A/E) Project Manager to join our team and lead architecture and engineering projects from initial planning through design…
Added 7 mins ago
AC
Account Manager (Up To 28.85/hr)
Aston Carter
Saint Paul, MN
- $24.04 to $28.85 USD / hour
Serve as a primary point of contact for existing customers, coordinating with outside sales, branch teams, and operations on order status, inventory availability, pricing, delivery…
Added 23 mins ago
J
Senior Software Engineer II, Mobile - On App Ads (AI Native)
Jobgether
Remote, United States
- $118,500 to $216,500 USD / year
Collaborate with product managers, advertising operations, data science teams, and external engineering partners to deliver scalable advertising solutions.
Added 25 mins ago
Field Sales Manager
Arrow Electronics
Brookings, SD
Responsible for driving strategy and delivering results: Makes recommendations to General Manager/ Sales Director on strategy and customer plans. Through data analysis and past experience…
Added 36 mins ago
Field Engineering Manager
TerraPower, LLC
Kemmerer, WY
Added 36 mins ago
Product Design Engineering Program Manager
Apple
Cupertino, CA
As a Product Design Engineering Program Manager you will be a part of the team responsible for the technical management of the development and implementation process for the mechanical…
Added 37 mins ago
CO
Environmental Engineer Manager
Commonwealth of Pennsylvania
Pittsburgh, PA
- $88,020 to $119,844 USD / year
This position leads the Surface Permitting Section, ensuring that permit reviews, program implementation, and engineering decisions meet regulatory standards. The work supports safe oil and…
Added 52 mins ago
Field Sales Manager
Arrow Electronics
Helena, MT
Responsible for driving strategy and delivering results: Makes recommendations to General Manager/ Sales Director on strategy and customer plans. Through data analysis and past experience…
Added 52 mins ago
Precision Agriculture Testbeds Manager
Montana State University
Bozeman, MT
Working Title Precision Agriculture Testbeds Manager
Added 56 mins ago
TC
IT Operations Manager
The Community Group
Lawrence, MA
- $105,000 to $125,000 USD / year
The IT Operations Manager leads The Community Group's internal technology support team, so that staff across the agency's programs and sites have technology they can rely on. This role…
Added 57 mins ago
Forward Deployment (FD) Agentic Solutions Consultant - Sales
Jobgether
Remote, United States
As a Forward Deployment Agentic Solutions Consultant, you will help insurance organizations transform their operations through practical, AI-powered solutions.
Added 1 hour ago
Senior Manager, Global Supply Chain Optimization & Process Excellence
C.R. Bard, Inc. (Cov Ledger)
United States
Bachelor’s degree in Supply Chain Management, Industrial Engineering, Logistics, Operations, or a related discipline
Added 1 hour ago
Performance Marketing Manager, Paid Search & AI Advertising
LangChain
San Francisco, CA
At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to…
Added 1 hour ago
Regional Director of Operations | West Region
Palisociety
Los Angeles, CA
Maintain Front Desk, F&B, Engineering, and Operations manuals and create and roll out new or updated SOPs across all disciplines.
Added 1 hour ago
General Manager – Full-Service Hotel | Hotel Indigo Baton Rouge Downtown (IHG)
A&R Hospitality LLC
BATON ROUGE, LA
As General Manager, you will have full P&L responsibility and lead every department: Rooms Division, Front Office, Housekeeping, Engineering, Food & Beverage, Restaurant and Bar, Sales and…
Added 1 hour ago
Marketing Manager - Strategy, Planning and Operations
Cisco Systems, Inc.
Remote, United States
As a Marketing Manager within Strategy, Planning & Operations, you will serve as a strategic project and program manager dedicated to supporting Cisco's Partner Marketing leadership team.…
Added 1 hour ago
SO
FOOD SERVICE MANAGER 1 - 11042026-82420
State of Tennessee
TN
- $4,608 to $6,893 USD / month
…day. This class differs from that of Food Service Assistant Manager 2 in that an incumbent of the latter is not assigned to manage a high-volume meal preparation installation and usually…
Added 1 hour ago
Principal Network Developer
Oracle
Nashville, TN
…coordinating effort of two or three engineers. Advises project/program manager and coordinates with immediate and skip-level leadership. Collaborates across teams within same org (same VP).…
Added 1 hour ago
J
Senior Project Manager
Jobgether
Remote, United States
- $96,000 to $135,000 USD / year
…steps. Our partner is looking for a Right of Way Senior Project Manager based in Florida, United…

Account Engineering Assistant

Frisco, TX, United States

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Job details

Apply by: Nov 3, 2027
Experience: 3+ years of experience supporting technical, operational, or client-facing teams.
Posting language: English
Posted: Nov 3, 2026

Original job description

Account Engineering Assistant (AEA) FM is seeking an Account Engineering Assistant (AEA) to support our Account Engineering team in delivering exceptional service to clients, brokers, and internal business partners.

As an AEA, you will play a critical role in helping Account Engineers maximize their effectiveness by supporting client engagement, data quality, engineering workflow management, and report configuration activities. You will work closely with Account Engineers (AEs), Assistant/Group Manager Account Engineering (GMAEs), Operations Engineering Managers, brokers, and clients to ensure engineering services are delivered efficiently and accurately.

This role calls for a highly organized, detail-oriented professional with strong technology skills and familiarity with Microsoft Copilot who can identify opportunities to streamline workflows, automate recurring tasks, and improve process efficiency. The ideal candidate enjoys solving problems, learning new tools, and building strong working relationships with both internal and external stakeholders.

How Your Time Will Be Spent

40% Risk Improvement & Data Management

Track risk improvement recommendations, monitor portal activity and client responses, coordinate follow-up activities between clients, Account Engineers, and Field Engineers, and help drive timely progress on risk improvement initiatives.

Review portal notifications and client responses, coordinate follow-up actions with Account Engineers and Field Engineers, and support timely resolution of recommendation activity

Support impairment follow-up efforts and project status tracking.

Support AEs with forecasting risk improvement through what if tool, ERR aggregation, etc.

30% Engineering Workflow & Report Support

Assist with engineering report configuration, processing, and quality review activities.

Support indexing, account maintenance, contact management, and other activities necessary to maintain accurate engineering and underwriting information.

Support Account Engineers by preparing account information packages, presentation materials, and meeting support documentation.

Partner with Account Engineers to conduct post-renewal account reviews, ensuring client records, servicing plans, portal contacts, report configurations, location data, and engineering information remain accurate and aligned with account strategy.

15% Client & Portal Engagement

Support FM's Portal-First philosophy by assisting Account Engineers with client follow-up activities related to engineering recommendations, projects, impairments, and account initiatives.

Aids clients in their understanding of how to maintain accurate site, contact, and organizational information within FM Portal.

Partner with clients and brokers to promote adoption of self-service portal capabilities and digital workflows.

Monitor and help resolve client questions related to engineering information and portal functionality.

15% Process Improvement & Technology Enablement

Utilize Microsoft 365 tools, including Copilot, Teams, Excel, Outlook, PowerPoint, and Word to improve productivity and streamline workflows.

Identify opportunities to automate recurring administrative activities and enhance team efficiency.

Support adoption of digital tools and best practices across the engineering team.

Contribute ideas that improve client experience, reporting quality, and operational effectiveness.

Qualifications

Required

3+ years of experience supporting technical, operational, or client-facing teams.

Strong organizational skills with the ability to manage multiple priorities simultaneously.

Excellent attention to detail and commitment to data quality and accuracy.

Strong written and verbal communication skills.

Demonstrated ability to work independently while collaborating effectively within a team environment.

Customer-focused mindset with a proactive approach to problem solving. Preferred

Bachelor's degree or equivalent work experience.

Experience in insurance, engineering, risk management, financial services, or a related professional services environment.

Advanced proficiency with Microsoft 365 applications, including Outlook, Teams, Excel, PowerPoint, and Word.

Experience using Microsoft Copilot, workflow automation tools, data management systems, or other productivity technologies.

Ability to learn new systems quickly and identify opportunities to improve processes through technology.

What Success Looks Like

Successful AEAs are trusted partners who:

Serves as a trusted operational partner who maintains account accuracy, supports risk improvement execution, and ensures engineering workflows are completed efficiently.

Helps maintain clean, well-serviced accounts through proactive post-renewal reviews, data stewardship, and workflow follow-up.

Proactively support follow-up on risk improvement efforts and account activities.

Leverage technology, automation, and digital tools to improve team productivity and client experience.

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