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Added 1 min ago
CS
Workday Regional Sales Manager
Collaborative Solutions, LLC (USA)
Remote, United States
- $150,000 to $195,000 USD / year
…strategic and competitive by nature, and understand how to partner with stakeholders to gain the best results for the clients and our…
Added 2 mins ago
DSHS Adult Family Home Administrator Instructor
Tacoma Community College
Remote, United States
…zoom platforms and monitoring students in this virtual space. Learning activities may include lecture presentations, grading quizzes, homework and exams. Approximately 85% of this position…
Added 3 mins ago
Global Benefits Specialist
Jobgether
Remote, United States
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Global Benefits Specialist based in United States .
Added 4 mins ago
WT
Field Services Coordinator
Washington Trust for Historic Preservation
Remote, United States
- $27 to $31 USD / hour
Coordinate Maritime partner learning events, including but not limited to field trips, workshops and webinars, regional meetups and networking events, and site visits
Added 5 mins ago
KC
Customer Service Specialist III
King County
Seattle, WA
- $32.16 to $40.77 USD / hour
Experience learning and using technical terminology, such as legal or medical.
Added 9 mins ago
Security Specialist - North America
Applied Materials, Inc
Austin, TX
…our team to push the boundaries of what is possible - while learning every day in a supportive leading global company. Visit our Careers website to learn…
Added 9 mins ago
Background Investigator
Applied Materials, Inc
United States
…our team to push the boundaries of what is possible - while learning every day in a supportive leading global company. Visit our Careers website to learn…
Added 9 mins ago
Background Investigator
Applied Materials, Inc
United States
…our team to push the boundaries of what is possible - while learning every day in a supportive leading global company. Visit our Careers website to learn…
Added 15 mins ago
Senior AI Security Analyst
Loyola Marymount University
United States
LMU Information Technology Services (ITS) enables technologically rich learning environments, provides effective teaching and scholarship resources and maintains reliable, accessible, and…
Added 19 mins ago
Global GTM Delivery Leader
USA-Medtronic MiniMed, Inc 1017
Virtual, GA
Partner with platform, architecture, and business teams to align delivery priorities with strategic objectives.
Added 20 mins ago
Accessibility Lead Vice President - Digital Agentic
JPMC page
Seattle, WA
Provide strategic and technical accessibility leadership throughout the product lifecycle. You will partner with Product, Design, Engineering, Quality Assurance, Research, Risk, Controls,…
Added 21 mins ago
Inside Sales Rep
Extreme Networks, Inc.
Remote, United States
Added 21 mins ago
Clinical Specialty Pharmacist
Ascension
Austin, TX
Partner with clinical staff to provide expert drug information and enhance treatment outcomes.
Added 21 mins ago
DA
Contract Analyst
Devereux Advanced Behavioral Health
Villanova, PA
- $35 to $40 USD / hour
…reimbursement analysis. Working 24-28 hours per week, you'll partner with finance, admissions, operations, and program leadership to optimize contract performance, support strategic…
Added 21 mins ago
Manager, Compliance Business Partner
Olympus Corporation of the Americas
Center Valley, PA
Working in close alignment with the Sr. Director, Compliance Officer, Americas & RAC Business Partner, Global (Sr. Director), the Manager, Compliance Business Partner will work to develop…
Added 22 mins ago
Staff Software Development Engineer – iOS
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Remote, United States
Partner closely with engineers, product managers, architects, and stakeholders to align technical solutions with business priorities
Added 22 mins ago
Principal Scientist, Biophysics & Laboratory Automation
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Spring House, PA
…information and apply advanced analytics, including machine learning and AI-enabled approaches, to identify trends, anomalies, and molecule-specific…
Added 22 mins ago
Sales Director, Traditional Investment Operations Solutions
SEI INVESTMENTS COMPANY
Oaks, PA
Added 22 mins ago
Sales Director, Traditional Investment Operations Solutions
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Added 22 mins ago
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Johnsonburg, PA
Added 22 mins ago
SAP HR Success Factors Technical Lead
SHARP ENERGY
Elizabethtown, PA
Added 22 mins ago
Apprentice
Durable Surfaces
Chester Springs, PA
…results and exceptional customer service, making us a trusted partner in the industry. About This Role: We are seeking a motivated and dedicated Concrete Finisher Apprentice to join our…
Added 22 mins ago
Field Application Specialist (Chrom/TFF Systems)- Mid-Atlantic /Southeast
Sartorius North America
New Oxford, PA
Added 23 mins ago
P
Speech-Language Pathologist – Kentucky (Part-Time, Remote) – 2026–27
Parallel
United States
- From $52 USD / hour
- Part-time
…17.5-hour-per-week remote assignment with a Kentucky school district partner. The role covers direct speech therapy for an elementary caseload, starts in November 2026, and runs through the…
Added 23 mins ago
Continuous Improvement and Business Process Specialist
Hitachi Energy
Mount Pleasant, PA
…Delivery, Inventory, Cost, and profitability objectives. 4. Partner with Project Management, Field Operations, and leadership teams to review performance metrics and support improvement…

Account Engineering Assistant

Frisco, TX, United States

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Job details

Apply by: Nov 3, 2027
Experience: 3+ years of experience supporting technical, operational, or client-facing teams.
Posting language: English
Posted: Nov 3, 2026

Original job description

Account Engineering Assistant (AEA) FM is seeking an Account Engineering Assistant (AEA) to support our Account Engineering team in delivering exceptional service to clients, brokers, and internal business partners.

As an AEA, you will play a critical role in helping Account Engineers maximize their effectiveness by supporting client engagement, data quality, engineering workflow management, and report configuration activities. You will work closely with Account Engineers (AEs), Assistant/Group Manager Account Engineering (GMAEs), Operations Engineering Managers, brokers, and clients to ensure engineering services are delivered efficiently and accurately.

This role calls for a highly organized, detail-oriented professional with strong technology skills and familiarity with Microsoft Copilot who can identify opportunities to streamline workflows, automate recurring tasks, and improve process efficiency. The ideal candidate enjoys solving problems, learning new tools, and building strong working relationships with both internal and external stakeholders.

How Your Time Will Be Spent

40% Risk Improvement & Data Management

Track risk improvement recommendations, monitor portal activity and client responses, coordinate follow-up activities between clients, Account Engineers, and Field Engineers, and help drive timely progress on risk improvement initiatives.

Review portal notifications and client responses, coordinate follow-up actions with Account Engineers and Field Engineers, and support timely resolution of recommendation activity

Support impairment follow-up efforts and project status tracking.

Support AEs with forecasting risk improvement through what if tool, ERR aggregation, etc.

30% Engineering Workflow & Report Support

Assist with engineering report configuration, processing, and quality review activities.

Support indexing, account maintenance, contact management, and other activities necessary to maintain accurate engineering and underwriting information.

Support Account Engineers by preparing account information packages, presentation materials, and meeting support documentation.

Partner with Account Engineers to conduct post-renewal account reviews, ensuring client records, servicing plans, portal contacts, report configurations, location data, and engineering information remain accurate and aligned with account strategy.

15% Client & Portal Engagement

Support FM's Portal-First philosophy by assisting Account Engineers with client follow-up activities related to engineering recommendations, projects, impairments, and account initiatives.

Aids clients in their understanding of how to maintain accurate site, contact, and organizational information within FM Portal.

Partner with clients and brokers to promote adoption of self-service portal capabilities and digital workflows.

Monitor and help resolve client questions related to engineering information and portal functionality.

15% Process Improvement & Technology Enablement

Utilize Microsoft 365 tools, including Copilot, Teams, Excel, Outlook, PowerPoint, and Word to improve productivity and streamline workflows.

Identify opportunities to automate recurring administrative activities and enhance team efficiency.

Support adoption of digital tools and best practices across the engineering team.

Contribute ideas that improve client experience, reporting quality, and operational effectiveness.

Qualifications

Required

3+ years of experience supporting technical, operational, or client-facing teams.

Strong organizational skills with the ability to manage multiple priorities simultaneously.

Excellent attention to detail and commitment to data quality and accuracy.

Strong written and verbal communication skills.

Demonstrated ability to work independently while collaborating effectively within a team environment.

Customer-focused mindset with a proactive approach to problem solving. Preferred

Bachelor's degree or equivalent work experience.

Experience in insurance, engineering, risk management, financial services, or a related professional services environment.

Advanced proficiency with Microsoft 365 applications, including Outlook, Teams, Excel, PowerPoint, and Word.

Experience using Microsoft Copilot, workflow automation tools, data management systems, or other productivity technologies.

Ability to learn new systems quickly and identify opportunities to improve processes through technology.

What Success Looks Like

Successful AEAs are trusted partners who:

Serves as a trusted operational partner who maintains account accuracy, supports risk improvement execution, and ensures engineering workflows are completed efficiently.

Helps maintain clean, well-serviced accounts through proactive post-renewal reviews, data stewardship, and workflow follow-up.

Proactively support follow-up on risk improvement efforts and account activities.

Leverage technology, automation, and digital tools to improve team productivity and client experience.

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