Mgr, IT Operations

At Fluor, we are proud to design and build projects and careers. We are committed to fostering a welcoming and collaborative work environment that encourages big-picture thinking, brings out the best in our employees, and helps us develop innovative solutions that contribute to building a better world together. If this sounds like a culture you would like to work in, you’re invited to apply for this role.

Fluor is a leading government contractor with a proven track record of delivering high‑value technical solutions around the world to U.S. government agencies such as the DOE, NNSA, the Department of Defense and the Intelligence Community.

Job Description

This position requires an experienced and dynamic IT Infrastructure Operations Lead to oversee the reliability, performance, and evolution of our hybrid technology environment. This role is responsible for leading operations across both on-premise datacenter systems and modern cloud platforms. The ideal candidate brings a strong technical foundation, proven leadership experience, and a passion for driving operational excellence.

Key Responsibilities:

• Lead daily operations for on-prem and cloud infrastructure including servers, storage, networking, backup/recovery, and monitoring.
• Manage, mentor, and develop a team of infrastructure engineers and support specialists.
• Oversee incident, problem and change management processes using ITIL best practices.
• Coordinate major incident response efforts and drive root-cause analysis.
• Implement and manage cloud platforms (Azure, AWS) with focus on governance, cost optimization, automation, and reliability.
• Maintain enterprise on-prem environments such as VMware, Windows/Linux servers, SAN/NAS storage, and identity services.
• Partner closely with cybersecurity teams to ensure secure configurations, patching, and compliance.
• Develop operational runbooks, documentation, and environment inventories.
• Lead modernization initiatives, including cloud migration, infrastructure-as-code, automation, and enhanced observability.
• Manage vendors, support agreements, infrastructure procurement, and service contracts.
• Track and report on SLAs, capacity planning, and system health metrics.
• Drive continuous improvement to enhance stability, scalability, and efficiency.

Basic Job Requirements

• Accredited four (4) year degree or global equivalent in applicable field of study and ten (10) years of work-related experience or a combination of education and directly related experience equal to fourteen (14) years if non-degreed; some locations may have additional or different qualifications in order to comply with local requirements
• Ability to communicate effectively with audiences that include but are not limited to management, coworkers, clients, vendors, contractors, and other stakeholders
• Job related technical knowledge necessary to complete the job
• Ability to learn and apply knowledge of applicable local, state/province, and federal/national statutes and guidelines
• Ability to attend to detail and work in a time-conscious and time-effective manner

Other Job Requirements

• Must be able to provide proof of U.S. citizenship
• 7+ years of experience in IT infrastructure operations or systems engineering
• 3+ years in a technical leadership role
• Strong hands-on experience with cloud technologies (Azure, AWS, or both)
• Solid understanding of enterprise on-prem infrastructure including VMware, Windows/Linux, storage, and networking
• Demonstrated experience with ITIL-based service management
• Strong troubleshooting and incident management skills
• Experience with automation or scripting tools such as PowerShell and Microsoft Graph
• Understanding of modern security principles, Zero Trust, and identity management

Preferred Qualifications

• Active Directory tuning with GPO
• Experience adhering to frameworks such as NIST and CISA
• Hands-on experience with cloud migration or hybrid cloud architecture Familiarity with CMMC assessment strategies, and experience implementing FIPS validated configurations
• Background in regulated or compliance-driven environment
• Strong leadership and coaching skills
• Excellent communication and cross-team collaboration abilities
• Ability to balance strategic thinking with hands-on execution
• A continuous improvement, mindset and commitment to operational excellence

We are an equal opportunity employer. All qualified individuals will receive consideration for employment without regard to race, color, age, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, genetic information, or any other criteria protected by governing law.

Benefits Statement: Fluor is proud to offer a comprehensive benefits package designed to promote employee health, wellness, and financial security. Our offerings include medical, dental and vision plans, EAP, disability coverage, life insurance, AD&D, voluntary benefit plans, 401(k) with a company match, paid time off (personal, bereavement, sick, holidays) for salaried employees, paid sick leave per state requirement for craft employees, parental leave, and training and development courses.

Market Rate Statement: The market rate for the role is typically at the mid-point of the salary range; however, variations in final salary are determined by additional factors such as the candidate’s qualifications, relevant years of experience, geographic location, internal pay equity, and prevailing market conditions for the specific role.

Notice to Candidates: Background checks are carried out as part of any conditional offer made, including (but not limited to & role dependent) education, professional registration, employment, references, passport verifications and Global Watchlist screening.

To be Considered Candidates: Must be authorized to work in the country where the position is located.

Salary Range: $119,500.00 - $222,500.00