Manager, Learning & Development

Role Purpose This role leads the L&D team and the design of learning solutions that build leadership capability and workforce skills for current and future business needs. The Manager operates as a learning architect and performance consultant, ensuring that learning investment addresses real capability gaps, is embedded in the flow of work, and produces measurable business impact.

Key Accountabilities Learning Needs Assessment & Performance Consulting

• Lead structured needs assessments with business stakeholders and HRBPs to identify root causes of performance and capability gaps before designing solutions.
• Distinguish learning needs from issues related to expectations, process, motivation, or organization design and recommend the appropriate response.
• Maintain a regular business-partnership cadence to anticipate evolving capability needs.

Leadership & Enterprise Capability Development

• Own the leadership development framework, Manager Essentials, and leadership journeys, with emphasis on practical application and measurable outcomes.
• Adapt enterprise learning, upskilling, onboarding, and assimilation priorities to business needs and available capacity.
• Oversee the full learning lifecycle across blended, digital, social, on-the-job, and instructor-led approaches.

Skills, Career Pathways & Targeted Development

• Partner on the design and evolution of the skills taxonomy, connecting roles, career pathways, learning content, credentials, and work experiences.
• Ensure employees can see how learning and development opportunities support career progression.

Learning Technology, Portfolio & Vendor Management

• Oversee LMS governance, learning standards, content accessibility, and portfolio quality; retire outdated content and address platform or delivery issues.
• Manage external content providers and training vendors, including delivery quality and value.
• Champion AI-enabled and flow-of-work learning solutions by testing new platforms, modalities, and delivery models.

Impact Measurement & Reporting

• Define success measures before program launch and track participation, capability improvement, behavior application, and business impact.
• Use learning analytics and stakeholder feedback to improve the portfolio and communicate the value of L&D investment in business terms.

People Leadership & Cross-COE Partnership

• Set team objectives, coach performance and professional growth, and build capability within the L&D team.
• Allocate work and adjust priorities based on business needs, capacity, and service requirements.
• Partner with HRBPs, Talent, Performance & Culture, and Functional Learning teams to embed learning in business and talent priorities.

What Success Looks Like in This Role

• Learning priorities are clearly connected to business, leadership, and workforce capability needs.
• Stakeholders view L&D as a performance partner rather than a training order-taker.
• Leadership and learning solutions demonstrate application at work and measurable impact.
• The learning portfolio and technology ecosystem are current, accessible, and actively used.
• Skills and career pathways are integrated with development opportunities.
• The team delivers high-quality work, manages capacity effectively, and grows its capability.

Required Experience

• 7+ years of progressive experience in HR, learning & development, talent management, organizational development, or a related people function.
• Demonstrated experience designing, delivering, or managing development programs, whether as a dedicated L&D professional or as part of a broader HR, HRBP, or talent role.
• Proven ability to consult with business leaders, diagnose capability or performance gaps, and translate them into practical solutions.
• Experience leading people or managing a team, project team, or significant cross-functional initiative.
• Track record of using data and stakeholder feedback to measure program effectiveness and drive continuous improvement.
• Bachelor's degree in Human Resources, Organizational Psychology, Education, Business, or a related field, or equivalent practical experience.

Preferred Qualifications

• Leadership development experience, including manager programs, leadership journeys, or competency frameworks.
• Hands-on experience with LMS/LXP platforms, digital learning tools, or AI-enabled learning solutions.
• Exposure to skills taxonomies, career pathing, or talent and succession processes.
• Experience in a global, matrixed, or industrial/manufacturing environment.
• Relevant certifications (e.g., ATD/CPTD, SHRM, CIPD, coaching, or assessment certifications); not required.

Candidates with broader HR backgrounds (e.g., HR Business Partner, Talent Management, or Organizational Development) who bring strong capability-building and consulting experience are encouraged to apply.