Employer Relations Program Assistant - OPS

Department

Career Center

Responsibilities

The ER Program Assistant OPS employee provides programmatic, operational, and administrative support for The Career Center's Employer Relations unit. This position is responsible for assisting with employer engagement initiatives, student employment programming, event coordination, customer service, and special projects that advance employer recruitment and student career success efforts.

Key Responsibilities

• Support the planning, coordination, and execution of employer engagement activities, including employer visits, information sessions, networking events, on-campus recruiting programs, career fairs, and other Career Center initiatives.
• Provides professional customer service and logistical support to employers, students, alumni, campus partners, and visitors through in-person, phone, email, and virtual interactions.
• Assist with the administration and daily operations of ER programs, services, and special projects designed to increase employer recruitment and engagement with Florida State University students and alumni.
• Maintain, monitor, and update records within NoleNetwork and other departmental systems to ensure accurate employer, student, event, and program information.
• Assist with collecting, organizing, analyzing, and reporting data related to employer engagement activities, recruiting programs, career events, and departmental assessment initiatives.
• Represent the Career Center at employer-facing and student-facing events while demonstrating professionalism, responsiveness, and a commitment to excellent customer service.

Qualifications

Bachelor's degree from an accredited institution and current enrollment in, or admission to, a master's or doctoral degree program.

• Demonstrated ability to communicate effectively and professionally through written, verbal, and interpersonal communication with a variety of stakeholders, including employers, students, alumni, donors, and university personnel.
• Demonstrated customer service experience and the ability to build and maintain positive working relationships while representing an organization in a professional manner.
• Strong organizational and project coordination skills, including the ability to manage multiple priorities, maintain attention to detail, and meet established deadlines.
• Ability to exercise sound judgment, maintain confidentiality, and handle sensitive situations with professionalism and discretion.
• Ability to work independently with minimal supervision while contributing effectively as a member of a collaborative team.
• Proficiency with Microsoft Office applications and the ability to learn and utilize customer relationship management, recruiting, and data management systems.
• Demonstrated leadership experience through employment, graduate coursework, student organizations, volunteer activities, internships, assistantships, or other relevant experiences.

Preferred Qualifications

• Enrollment in a graduate degree program in Higher Education, Student Affairs, Business Administration, Human Resources, Public Administration, Communication, Counseling, Marketing, or a related field.
• Experience utilizing databases, CRM systems, applicant tracking systems, NoleNetwork, Handshake, Salesforce, or similar information management platforms.
• Experience supporting employer engagement, talent acquisition, recruiting, career services, workforce development, alumni relations, university relations, or business development initiatives.
• Experience conducting outreach, relationship management, customer engagement, or stakeholder communications with populations.
• Experience collecting, analyzing, maintaining, or reporting operational and programmatic data.
• Demonstrated ability to represent an organization positively while fostering partnerships and providing high-quality service to internal and external constituents.
• Experience supervising, training, mentoring, or coordinating the work of student employees, volunteers, interns, or peer leaders.

Contact Info

For questions regarding the position, please contact:

Heather Lazar Senior Assistant Director, Employer Relations Florida State University Career Center

University Information

One of the nation's elite research universities, Florida State University preserves, expands, and disseminates knowledge in the sciences, technology, arts, humanities, and professions, while embracing a philosophy of learning strongly rooted in the traditions of the liberal arts and critical thinking. Founded in 1851, Florida State University is the oldest continuous site of higher education in Florida. FSU is a community steeped in tradition that fosters research and encourages creativity. At FSU, there’s the excitement of being part of a vibrant academic and professional community, surrounded by people whose ideas are shaping tomorrow’s news!

Learn more about Florida State University and our campuses.

How To Apply

If qualified and interested in a specific job opening as advertised, apply through the FSU Careers site (jobs.fsu.edu). If you are a current FSU employee, apply through myFSU Self Service.

Applicants are required to complete the online application with all applicable information. Applications must include all work history up to ten years, and education details even if attaching a resume.

Considerations

This is an OPS/temporary job. Based on the duties, this position may require completion of a criminal history background check.

Equal Employment Opportunity

FSU is an Equal Employment Opportunity Employer.