Clinical Program Coordinator- School of Communication Science & Disorders

Department

https://commdisorders.cci.fsu.edu/

Responsibilities

Coordinate Mobile and Satellite Clinic Operations

• Partner with clinic leadership, faculty, staff, students, and community organizations to support the successful operation of the FSU Speech and Hearing Clinic's satellite locations and mobile clinic services.
• Coordinate scheduling, logistics, and day-to-day operations to ensure a positive experience for patients, students, and clinical partners.
• Help plan and implement community-based services that expand access to speech, language, and hearing care throughout the region.
• Foster strong relationships with healthcare providers, schools, community agencies, and other partners to support program growth and collaboration.

Support Compliance and Quality Operations

• Work collaboratively with faculty and clinic leadership to ensure compliance with university, healthcare, and partner-site requirements.
• Coordinate training records, clinical clearances, agreements, and documentation needed for satellite clinic operations and student clinical experiences.
• Assist with maintaining systems and processes that support patient privacy, safety, confidentiality, and quality service delivery.
• Identify opportunities for process improvement and contribute solutions that enhance clinic operations and the overall experience for patients and partners.

Build and Strengthen Community Partnerships

• Serve as a welcoming point of contact for external partners and collaborate to expand clinical placement opportunities and community engagement initiatives.
• Maintain regular communication with healthcare organizations, schools, public agencies, and community stakeholders to support successful partnerships.
• Assist with outreach and promotional efforts that increase awareness of clinic services and strengthen community connections.

Support Financial and Administrative Operations

• Assist with billing activities and related administrative processes for satellite clinic services.
• Coordinate purchasing, inventory management, and supply ordering to ensure clinic locations remain organized, well-equipped, and ready to serve patients.
• Support operational readiness of the mobile clinic, including equipment tracking, vehicle maintenance coordination, and clinic preparation.

Contribute to a Collaborative Team Environment

• Work closely with faculty, staff, students, and community partners to promote a culture of teamwork, innovation, excellent customer service, and continuous improvement.
• Support for student clinical experiences.
• Contribute to a positive, inclusive, and service-oriented environment that supports student learning, community engagement, and exceptional patient care.

Qualifications

• Bachelor's degree and two years of relevant experience; education and experience may be substituted at an equivalent rate.
• Valid Florida Driver's License or the ability to obtain one by the date of hire.

Preferred Qualifications

• Experience working in a healthcare, clinical, allied health, rehabilitation, speech-language pathology, audiology, or higher education environment.
• Experience coordinating community-based programs, mobile services, outreach initiatives, or clinical operations.
• Knowledge of healthcare compliance, patient privacy requirements, clinical clearances, and affiliation agreements.
• Experience with billing, purchasing, inventory management, and budget-related processes.
• Experience using EXXAT or similar clinical education and compliance management systems.
• Experience developing and maintaining partnerships with hospitals, clinics, schools, public health organizations, or community agencies.
• Notary Public certification or ability to obtain certification.
• CDL license or experience operating larger mobile service vehicles.
• Experience supporting student training programs, clinical placements, or experiential learning opportunities.
• Experience with health record systems.
• Demonstrated ability to organize, prioritize, and manage multiple projects simultaneously.
• Excellent written and verbal communication skills.
• Strong interpersonal skills and the ability to establish and maintain collaborative working relationships.
• Experience coordinating programs, projects, operations, or services in a healthcare, educational, nonprofit, or community-based setting.
• Ability to gather, analyze, and manage information while maintaining a high degree of accuracy and attention to detail.
• Proficiency with Microsoft Office and other business software applications

Contact Info

Becky Greenhill rgreenhill@fsu.edu

University Information

One of the nation's elite research universities, Florida State University preserves, expands, and disseminates knowledge in the sciences, technology, arts, humanities, and professions, while embracing a philosophy of learning strongly rooted in the traditions of the liberal arts and critical thinking. Founded in 1851, Florida State University is the oldest continuous site of higher education in Florida. FSU is a community steeped in tradition that fosters research and encourages creativity. At FSU, there’s the excitement of being part of a vibrant academic and professional community, surrounded by people whose ideas are shaping tomorrow’s news!

Learn more about Florida State University and our campuses.

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How To Apply

If qualified and interested in a specific job opening as advertised, apply through the FSU Careers site (jobs.fsu.edu). If you are a current FSU employee, apply through myFSU Self Service.

Applicants are required to complete the online application with all applicable information. Applications must include all work history up to ten years, and education details even if attaching a resume.

Considerations

This is an A&P position. This position requires successful completion of a criminal history background check.

Equal Employment Opportunity

FSU is an Equal Employment Opportunity Employer.