Jobs in the United States

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Residential Sales Specialist
RNA Rentokil North America
United States
The primary purpose of this role is to sell the company's industry leading pest management services and products to new and existing residential customers, while maintaining a…
Added just now
Residential Sales Specialist
RNA Rentokil North America
United States
The primary purpose of this role is to sell the company's industry leading pest management services and products to new and existing residential customers, while maintaining a…
Added 1 min ago
Order Management Representative 1 - Remote Kansas or Remote Missouri
Schlage Lock Company LLC
Remote, United States
Order Management Representative I – Remote Kansas or Remote Missouri
Added 1 min ago
Order Management Representative 1 - Remote Missouri or Remote Kansas
Schlage Lock Company LLC
Remote, United States
Order Management Representative I – Remote Kansas or Remote Missouri
Added 1 min ago
MG
Maintenance Technician - East Central Apts.
Monroe Group LTD
Fort Wayne, IN
- $20 to $22 USD / hour
Summary: Under the supervision and direction of the Community Manager, this position is responsible for ensuring the overall physical aspects of the community meet the established standards…
Added 1 min ago
Sales Consultant
Stanton Optical
Tyler, TX
Ensure brand standards are met in the lab area, and notify management of equipment malfunctions, incomplete orders, incorrect lenses, etc.
Added 1 min ago
Doctor's Technician
Stanton Optical
Tyler, TX
Assist Management Team with patient complaint resolution and inform the status of all jobs; ensure all patient expectations are met.
Added 1 min ago
SI
Senior Project Manager - Northeast-Canada Market Unit
SAP IT Business Systeme
Newtown Square, PA
- $150,400 to $335,900 USD / year
…unit's most complex programs. You hold full accountability for program outcomes - from planning through to business value realization. Your role spans complex program delivery, cross-team…
Added 1 min ago
SI
Senior Project Manager - Northeast-Canada Market Unit
SAP IT Business Systeme
New York, NY
- $167,300 to $364,100 USD / year
…unit's most complex programs. You hold full accountability for program outcomes - from planning through to business value realization. Your role spans complex program delivery, cross-team…
Added 1 min ago
A
Scientist
Actalent
Boston, MA
- $47.25 to $52.25 USD / hour
…optimize, and trend assay performance in conjunction with the manager. Perform data analysis and data verification; maintain raw-data trackers and generate experimental reports as needed.…
Added 1 min ago
A
Environmental Project Professional
Actalent
West Palm Beach, FL
- $35 to $40.87 USD / hour
Evaluate and interpret field and analytical data for reporting purposes and to determine future project needs, with or without guidance from the Project Manager.
Added 1 min ago
A
Project Engineer
Actalent
South Bay, FL
- $90,000 to $120,000 USD / year
…Engineer to join our team, supporting the Everglades Restoration Program. This position involves handling submittals, requests for information, daily reports, and coordination between…
Added 1 min ago
Project Manager
Actalent
Sandusky, OH
Job Title: Project ManagerJob DescriptionThe Project Manager will lead core, shell, and tenant improvement scopes on large-scale data center and mission critical construction projects. This…
Added 1 min ago
REMS Project Manager
United Biosource Corporation
Remote, United States
Job Title: YLM01H – Clinical Project Research Manager
Added 1 min ago
Hotel Manager
at Marriott
Medford, MA
Additional Information: This hotel is owned and operated by an independent franchisee, Colwen Management, Inc. The franchisee is a separate company and a separate employer from Marriott…
Added 1 min ago
Overnight Front Desk Manager
at Marriott
Nashville, TN
Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest…
Added 1 min ago
Recreation Assistant Manager
at Marriott
Chula Vista, CA
2-year degree from an accredited university in Health Education, Physical Education, Hotel and Restaurant Management, or related major; no work experience required.
Added 1 min ago
A
Project Manager / Estimator
Actalent
Clearwater, MN
- $45 to $64 USD / hour
Experience as a Project Manager and Estimator, possibly from construction management, civil, or structural backgrounds.
Added 1 min ago
MEP PM
Actalent
Minneapolis, MN
Job Title: MEP Project ManagerJob DescriptionThe MEP Project Manager will support the National Mission Critical team by managing the mechanical, electrical, plumbing, and fire protection…
Added 1 min ago
Project Manager
Actalent
Minneapolis, MN
Job Title: MEP Construction Project ManagerJob DescriptionThe MEP Construction Project Manager oversees the planning, coordination, and execution of mechanical, electrical, plumbing, and…
Added 1 min ago
Project Manager
Actalent
Minneapolis, MN
Job Title: Project Manager Job DescriptionThe Project Manager oversees core, shell, and tenant improvement scopes on large-scale data center and mission critical construction projects. This…
Added 1 min ago
Project Manager
Actalent
Minneapolis, MN
Job Title: MEP Construction Project ManagerJob DescriptionThe MEP Construction Project Manager oversees the planning, coordination, and execution of mechanical, electrical, plumbing, and…
Added 1 min ago
Project Manager (Civil / Site Works)
Actalent
Oklahoma City, OK
…a large, mission-critical facility environment. The Project Manager operates primarily in an active construction setting, coordinating mass earthwork, utilities, and multi-building campus…
Added 1 min ago
Traveling Project Manager (Civil / Site Works)
Actalent
Oklahoma City, OK
…a large, mission-critical facility environment. The Project Manager operates primarily in an active construction setting, coordinating mass earthwork, utilities, and multi-building campus…
Added 1 min ago
ODOT Prequalified Project Inspector
Trilon Group
Cincinnati, OH
Monitor construction activities, identify non-conforming work, and promptly notify the Contractor and Project Manager of deficiencies requiring corrective action.

Floor & Decor

Connected Customer Supervisor

Portland, OR, United States

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Job details

Experience: Minimum of (1) year of customer service/cashier supervisory experience or 4 years of customer service experience
Posting language: English
Posted: Sep 9, 2026

Original job description

Purpose:

The Connected Customer Supervisor is a Floor & Decor supervisor responsible for managing a dynamic team of customer service associates. This role will oversee the processes relating to cashiering, returns, cash office functions, inventory management, e-commerce support, in addition to providing customers with an exceptional shopping experience.

Successful connected customer supervisors are:

Team builders
Customer service champions
Detail oriented and highly organized
Excellent communication and listening skills

Minimum Eligibility Requirements:

Minimum of (1) year of customer service/cashier supervisory experience or 4 years of customer service experience
High school diploma and/or GED
Minimum of (2) years of computer experience in a work environment

Essential Job Functions:

Direct all Customer Service Associates and Connected Customer Specialists related to the front end and inventory accuracy in the store
Demonstrate a thorough understanding and compliance of all customer service-related standard operating procedures (cashiering, credit and close-out)
Lead inventory management and accuracy throughout the store
Process customer refunds and exchanges according to established guidelines
Oversee signage updates and price changes for store SKU’s
Assist customers with product selection and answer product related questions
Partner with management to determine which products need SKUs, price changes and need to be returned
Research all inventory-related discrepancies and make appropriate adjustments in the inventory tracking system
Review shipping and receiving documents for accuracy
Audit reports including inventory control, return of sale, and void reports
Monitor incoming and outgoing trucks logs
Audit the customer merchandise storage area weekly in accordance with the Customer Storage standard operational procedures and timely resolve any issues with the CEM/Store Manager and Operations Manager
Create and maintain store signage and pricing using Tags-On-Demand (TOD) mobile printing station
Return products to the correct in store location after customer merchandise returns
Clean and stock products according to Floor & Decor’s standards
Point of contact for e-commerce team members to contact regarding inventory availability in the store
Responsible for supervising inventory movement within the store
Available to open and/or close store in an effective manner

This position description is intended to describe the general nature and level of work being performed by people assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change at any time.

Benefits offered

Based on eligibility our associates may opt into benefits coverage.
401k
Bonus opportunities at every level

Working Conditions (travel & environment)

While performing the duties of this job, the employee is exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically quiet to moderate.
Potential car travel to other stores for support
Flexible hours to fit around your schedule
On the job training
Opportunity for advancement
Our people are our most important asset and we pride ourselves in teamwork
Diverse perspectives and experiences are a vital to our success and Floor & Decor is committed to creating an inclusive culture.

Physical/Sensory Requirements

Ability to lift 25 pounds or more on a consistent basis.
Ability to sit, squat or stand for long periods of time. The employee is frequently required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.

Note: Floor & Decor considers all applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, medical condition, pregnancy, marital or familial status, veteran status, or based on any other class protected by applicable federal, state, or local law. Floor & Decor also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer at its sole discretion.

Store Hours

Monday - Friday 7:00 AM - 8:00 PM Saturday 8:00 AM - 7:00 PM Sunday 10:00 AM - 6:00 PM

Pickup Hours

Monday - Friday 7:00 AM - 7:00 PM Saturday 8:00 AM - 7:00 PM Sunday 10:00 AM - 6:00 PM

Benefits & Rewards Bonus opportunities & career advancement opportunities at every level Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria)

Work-life balance, including:

Paid vacation and sick time for eligible associates
Paid holidays plus a personal holiday
Paid Volunteer Time Off that starts on Day 1

Equal Employment Opportunity

Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.

This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.

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