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HO
Parts Manager
H O PENN MACHINERY
Bronx, NY
- $95,000 to $115,000 USD / year
H.O. Penn Machinery is looking for a Parts Manager to lead our Bronx, NY Parts Department.
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Manager, Support & Observability
Arrow Electronics, Inc.
US-CO-Denver, CO
The Manager, Support & Observability will lead the production support, reliability and observability capabilities for GC Digital platforms. This role will evolve application support from…
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SA
Cook 2
SSP America
Seattle, WA
- $26.36 USD / hour
Practice general and specific cleanings using the appropriate products as indicated by the manager in order to meet hygiene standards.
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Engineering Operations Specialist 2
ACS Professional Staffing
Vancouver, WA
ACS Professional Staffing is looking for an employee to work on-site with our client. This Engineering Operations Specialist 2 position will provide materials coordination and engineering…
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Operations Team Lead
Guitar Center
Brownsburg, IN
…assisting the supervisor in directing the day-to-day functional operations. Trains and directs department employees and temporary associates to ensure that department facility objectives…
Added 1 min ago
A
Operations Lead (Full - Time) - Westport
ALO
Westport, CT
- $19 to $23 USD / hour
Investigate and root cause inventory accuracy issues, partnering with the General Manager to escalate process or system gaps
Added 1 min ago
JET'S PIZZA ASSISTANT MANAGER
JET'S PIZZA KY010
Lexington, KY
…who want to learn and grow with the company! The assistant manager functions as the manager when a manager is not present, and assists the manager in performing the manager's duties when…
Added 1 min ago
Partnerships Manager, Academy at Penn
Trustees of University of Pennsylvania
United States
The Partnerships Manager will work collaboratively with Academy staff and external partners to ensure opportunities are well designed, responsive to students’ interests and needs, and…
Added 1 min ago
Category Manager
Gerdau
MIDLOTHIAN
You will coordinate and manage the strategic procurement process for assigned categories to ensure the cost-effective acquisition of Internal Industrial Services for Gerdau North America.…
Added 2 mins ago
Senior Bar Partner Operations Manager
Themis Solutions (USA) Inc.
Remote, United States
As Senior Bar Partner Operations Manager, you will be responsible for the relationships, resourcing and reporting of partnerships with a subset of targeted partners. You will help with…
Added 2 mins ago
Assistant Practice Manager - White City
OnePeak Medical Office & Corporate
White City, OR
As an Assistant Practice Manager at OnePeak Medical, you are a caregiver at heart - whether caring directly for patients or supporting those who do. Every member of our team contributes to…
Added 2 mins ago
Recruiting and HR Coordinator
Cavco Industries, Inc.
Phoenix, AZ
…Resources Coordinator to support recruiting, onboarding, and HR operations across our Retail Division. Working closely with the Senior Talent Acquisition Specialist and Regional HR Manager,…
Added 2 mins ago
Superintendent - Operations and Maintenance (Plant Operations)
Central Contra Costa Sanitary District
Martinez, CA
Central San, a progressive public utility, is seeking a Plant Operations Superintendent. This position is responsible for the daily supervision of the District's wastewater treatment…
Added 2 mins ago
Operations Associate - Grading & Consignment
WeTheHobby
Rochester, NY
Identify and escalate discrepancies, errors, or process issues to the Grading & Consignment Manager or Assistant Manager.
Added 2 mins ago
RT
Accounting Manager
RF Technologies
Brookfield, WI
- $100,000 to $125,000 USD / year
…the business - helping teams make sound decisions, strengthen operations, and support continued growth. We are looking for an Accounting Manager who wants to lead a capable accounting team,…
Added 2 mins ago
OM
Phlebotomist / Front Desk
One Medical
Arlington, VA · Washington, DC
- $22.75 to $24.75 USD / hour
…any other support as requested by the Practice Coordinator, Operations Manager, or…
Added 2 mins ago
Manager, Laboratory Proj Mgmt
ICR United States USA
Raleigh, NC
As a Manager, Laboratory Project Management at ICON, you will design and analyse clinical trials, interpreting complex medical data, and contribute to the advancement of innovative…
Added 2 mins ago
GRC Architect/ Information Security Manager- US
USA7 DXC Technology Services LLC
ANY CITY, TX
Conduct system monitoring, troubleshoot issues, and implement resolutions with minimal disruption to customers and internal operations
Added 3 mins ago
Chief Engineer-AutoCamp Sonoma
Schulte Companies
Guerneville, CA
Keep Team Members informed about daily operations and events.
Added 3 mins ago
Client Experience Associate
PNC
Frederick, MD
…encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their…
Added 3 mins ago
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Part Time Teller
PNC
Fairhope, AL
- Part-time
…encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their…
Added 3 mins ago
Wealth Strategist I - PNC Wealth Management
PNC
Pittsburgh, PA
…encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their…
Added 3 mins ago
P
Part Time Teller
PNC
Port Richey, FL
- Part-time
…encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their…
Added 3 mins ago
Personal Banker
PNC
Cincinnati, OH
…encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their…
Added 3 mins ago
Teller
PNC
Springfield, IL
…encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their…

Floor & Decor

Connected Customer Supervisor

Portland, OR, United States

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Job details

Experience: Minimum of (1) year of customer service/cashier supervisory experience or 4 years of customer service experience
Posting language: English
Posted: Sep 9, 2026

Original job description

Purpose:

The Connected Customer Supervisor is a Floor & Decor supervisor responsible for managing a dynamic team of customer service associates. This role will oversee the processes relating to cashiering, returns, cash office functions, inventory management, e-commerce support, in addition to providing customers with an exceptional shopping experience.

Successful connected customer supervisors are:

Team builders
Customer service champions
Detail oriented and highly organized
Excellent communication and listening skills

Minimum Eligibility Requirements:

Minimum of (1) year of customer service/cashier supervisory experience or 4 years of customer service experience
High school diploma and/or GED
Minimum of (2) years of computer experience in a work environment

Essential Job Functions:

Direct all Customer Service Associates and Connected Customer Specialists related to the front end and inventory accuracy in the store
Demonstrate a thorough understanding and compliance of all customer service-related standard operating procedures (cashiering, credit and close-out)
Lead inventory management and accuracy throughout the store
Process customer refunds and exchanges according to established guidelines
Oversee signage updates and price changes for store SKU’s
Assist customers with product selection and answer product related questions
Partner with management to determine which products need SKUs, price changes and need to be returned
Research all inventory-related discrepancies and make appropriate adjustments in the inventory tracking system
Review shipping and receiving documents for accuracy
Audit reports including inventory control, return of sale, and void reports
Monitor incoming and outgoing trucks logs
Audit the customer merchandise storage area weekly in accordance with the Customer Storage standard operational procedures and timely resolve any issues with the CEM/Store Manager and Operations Manager
Create and maintain store signage and pricing using Tags-On-Demand (TOD) mobile printing station
Return products to the correct in store location after customer merchandise returns
Clean and stock products according to Floor & Decor’s standards
Point of contact for e-commerce team members to contact regarding inventory availability in the store
Responsible for supervising inventory movement within the store
Available to open and/or close store in an effective manner

This position description is intended to describe the general nature and level of work being performed by people assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change at any time.

Benefits offered

Based on eligibility our associates may opt into benefits coverage.
401k
Bonus opportunities at every level

Working Conditions (travel & environment)

While performing the duties of this job, the employee is exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically quiet to moderate.
Potential car travel to other stores for support
Flexible hours to fit around your schedule
On the job training
Opportunity for advancement
Our people are our most important asset and we pride ourselves in teamwork
Diverse perspectives and experiences are a vital to our success and Floor & Decor is committed to creating an inclusive culture.

Physical/Sensory Requirements

Ability to lift 25 pounds or more on a consistent basis.
Ability to sit, squat or stand for long periods of time. The employee is frequently required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.

Note: Floor & Decor considers all applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, medical condition, pregnancy, marital or familial status, veteran status, or based on any other class protected by applicable federal, state, or local law. Floor & Decor also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer at its sole discretion.

Store Hours

Monday - Friday 7:00 AM - 8:00 PM Saturday 8:00 AM - 7:00 PM Sunday 10:00 AM - 6:00 PM

Pickup Hours

Monday - Friday 7:00 AM - 7:00 PM Saturday 8:00 AM - 7:00 PM Sunday 10:00 AM - 6:00 PM

Benefits & Rewards Bonus opportunities & career advancement opportunities at every level Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria)

Work-life balance, including:

Paid vacation and sick time for eligible associates
Paid holidays plus a personal holiday
Paid Volunteer Time Off that starts on Day 1

Equal Employment Opportunity

Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.

This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.

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