Jobs in the United States

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Added 1 min ago
PAM RN PRN Unit Based Tier IV- Medsurg Tele
University of Maryland Medical System
Towson, MD
…advancement of group practice on the unit, and to the nurse manager for the totality of work…
Added 1 min ago
PP
Front Desk Associate - Hilton Head
Pet Paradise
Okatie, SC
- $13.5 USD / hour
Pet Paradise is looking for individuals with a passion for pets to be the welcoming face of our Hilton Head resort as a Front Desk Associate.
Added 1 min ago
On-Call Dining Services Associate
Westtown School
WEST CHESTER, PA
On-call Dining Services Associates support a variety of daily food preparation and dining operations. Responsibilities include preparing and setting up meals, replenishing food stations,…
Added 2 mins ago
Associate Manager - CPD Mexico Technical Center
Kohler Co.
United States
The manager acts as a key integrator across Centers of Excellence, regional Faucets Operations teams, and global cross-functional partners.
Added 4 mins ago
Environmental Health & Safety Manager
Roxboro, NC
Owns site security program to ensure associate safety and protection of company property. and partners with Maintenance and IT for assistance
Added 5 mins ago
Senior Manager, Performance & Enablement
World Wide Technology Holding, LLC
Remote, United States
5+ years of progressive experience in business operations, business intelligence, performance management, workforce enablement, consulting, contingent workforce management, or related…
Added 10 mins ago
Financial Center Manager Associate - Frisco, TX (Lucas Crossing DeNovo)
Fifth Third Bank, National Association
Frisco, TX
The Financial Center Manager will participate in a comprehensive, customized on-boarding and education program. This includes rotations in Operations, Sales & Service, Lending, Small…
Added 10 mins ago
Financial Center Manager Associate - Fort Worth, TX Area
Fifth Third Bank, National Association
Fort Worth, TX
The Financial Center Manager will participate in a comprehensive, customized on-boarding and education program. This includes rotations in Operations, Sales & Service, Lending, Small…
Added 12 mins ago
AB
Fleet Operations Associate, Autonomous Vehicles - FT
Avis Budget Group
Dallas, TX
- $20 USD / hour
As a Fleet Depot Associate, Autonomous Vehicles (“AV”), you will perform critical hands-on duties that ensure the safety, readiness, and availability of the autonomous vehicle fleet. You…
Added 12 mins ago
Account Manager
The Raymond Corporation
Atlanta, GA
Paid Time Off, Employee Assistance Program, Tuition Reimbursement, Milestone & Anniversary Gifts, Philanthropy/ Corporate Contributions, Associate Giving Fund, and Discount Programs.
Added 13 mins ago
Wind Hub Technician- TX 7 (Crowell, TX Area)
GE Vernova
Unspecified, TX
…function and output at the wind site by working daily on turbine operations, safety, quality control and warranty repair(s). The Wind Technician partners and communicates with the Site Lead…
Added 14 mins ago
Account Manager
The Raymond Corporation
Atlanta, GA
Paid Time Off, Employee Assistance Program, Tuition Reimbursement, Milestone & Anniversary Gifts, Philanthropy/ Corporate Contributions, Associate Giving Fund, and Discount Programs.
Added 15 mins ago
Retention Marketing Manager
BRUNT Workwear
Wilmington, MA
The Retention Marketing Manager owns BRUNT’s lifecycle marketing program across our owned channels, SMS and Email, building the flows and segmentation logic that move customers through the…
Added 19 mins ago
CC
Financial Planning & Analysis Manager
Colorado College
Colorado Springs, CO
- $110,000 to $112,278 USD / year
The Manager, Financial Planning & Analysis (FP&A) leads the College's financial planning, budgeting, forecasting, management reporting, and long-range financial modeling across an all-funds…
Added 19 mins ago
Connected Customer Supervisor
Floor & Decor
Portland, OR
…procedures and timely resolve any issues with the CEM/Store Manager and Operations…
Added 19 mins ago
CH
Patient Referral Coordinator - Part Time
Church Health
Memphis, TN
- Part-time
Working understanding of medical clinic operations and medical terminology.
Added 20 mins ago
Respiratory Therapist Clinical Specialist - Respiratory Therapy Admin
Henry Ford Health
Jackson, MI
Graduation from an accredited Respiratory Therapist program with Associate Degree required.
Added 20 mins ago
Predoctoral Research Associate (Summer 2027), Division of Research and Faculty Development
Harvard University
Boston, MA
Overview: The Predoctoral Research Associate position reports directly to faculty supervisors and administrative manager in the Research Staff Services office. Ideal candidates will be…
Added 22 mins ago
L
Merchandising Part Time Days
Lowes
Schererville, IN
- Part-time
As a Lowe's Merchandising Services Associate, you are a key connection point between Merchandising and Store Operations, allowing us to deliver a great shopping experience in every Lowe's…
Added 23 mins ago
L
Full Time - Merchandising Service Associate - Day
Lowes
Jacksonville, FL
- Full-time
As a Lowe's Merchandising Services Associate, you are a key connection point between Merchandising and Store Operations, allowing us to deliver a great shopping experience in every Lowe's…
Added 24 mins ago
Guest Experience Associate
United States Space Foundation
Colorado Springs, CO
The Guest Experience Associate is responsible for greeting and interacting with Space Foundation customers and visitors to the Space Foundation Discovery Center (SFDC). The associate also…
Added 24 mins ago
Cloud Onboarding Manager 2
ManpowerGroup
Redmond, WA
Our client, a high-growth, AI-powered global sales organization is seeking a Cloud Onboarding Manager 2 to join their team. As a Cloud Onboarding Manager 2, you will be part of the Copilot…
Added 24 mins ago
Clinical Services Manager
Stanton Optical
Gresham, OR
Duties & Responsibilities: As a Clinical Services Manager, you will work closely with the Brand Manager to provide supervision and support to the store team to meet clinical goals with…
Added 24 mins ago
QMS Coordinator - Springfield Remanufacturing Corporation
SRC Holdings Corp.
Springfield, MO
Reporting to the Quality Manager, the QMS Coordinator plays a key role in developing, maintaining, and advancing SRC's Quality Management System (QMS). This position oversees document and…
Added 24 mins ago
Quality Assurance Supervisor
HEICO
Spokane, WA
Associate or bachelor's degree in quality, engineering, manufacturing, operations, or a related field.

Floor & Decor

Connected Customer Supervisor

Portland, OR, United States

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Job details

Experience: Minimum of (1) year of customer service/cashier supervisory experience or 4 years of customer service experience
Posting language: English
Posted: Sep 9, 2026

Original job description

Purpose:

The Connected Customer Supervisor is a Floor & Decor supervisor responsible for managing a dynamic team of customer service associates. This role will oversee the processes relating to cashiering, returns, cash office functions, inventory management, e-commerce support, in addition to providing customers with an exceptional shopping experience.

Successful connected customer supervisors are:

Team builders
Customer service champions
Detail oriented and highly organized
Excellent communication and listening skills

Minimum Eligibility Requirements:

Minimum of (1) year of customer service/cashier supervisory experience or 4 years of customer service experience
High school diploma and/or GED
Minimum of (2) years of computer experience in a work environment

Essential Job Functions:

Direct all Customer Service Associates and Connected Customer Specialists related to the front end and inventory accuracy in the store
Demonstrate a thorough understanding and compliance of all customer service-related standard operating procedures (cashiering, credit and close-out)
Lead inventory management and accuracy throughout the store
Process customer refunds and exchanges according to established guidelines
Oversee signage updates and price changes for store SKU’s
Assist customers with product selection and answer product related questions
Partner with management to determine which products need SKUs, price changes and need to be returned
Research all inventory-related discrepancies and make appropriate adjustments in the inventory tracking system
Review shipping and receiving documents for accuracy
Audit reports including inventory control, return of sale, and void reports
Monitor incoming and outgoing trucks logs
Audit the customer merchandise storage area weekly in accordance with the Customer Storage standard operational procedures and timely resolve any issues with the CEM/Store Manager and Operations Manager
Create and maintain store signage and pricing using Tags-On-Demand (TOD) mobile printing station
Return products to the correct in store location after customer merchandise returns
Clean and stock products according to Floor & Decor’s standards
Point of contact for e-commerce team members to contact regarding inventory availability in the store
Responsible for supervising inventory movement within the store
Available to open and/or close store in an effective manner

This position description is intended to describe the general nature and level of work being performed by people assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change at any time.

Benefits offered

Based on eligibility our associates may opt into benefits coverage.
401k
Bonus opportunities at every level

Working Conditions (travel & environment)

While performing the duties of this job, the employee is exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically quiet to moderate.
Potential car travel to other stores for support
Flexible hours to fit around your schedule
On the job training
Opportunity for advancement
Our people are our most important asset and we pride ourselves in teamwork
Diverse perspectives and experiences are a vital to our success and Floor & Decor is committed to creating an inclusive culture.

Physical/Sensory Requirements

Ability to lift 25 pounds or more on a consistent basis.
Ability to sit, squat or stand for long periods of time. The employee is frequently required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.

Note: Floor & Decor considers all applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, medical condition, pregnancy, marital or familial status, veteran status, or based on any other class protected by applicable federal, state, or local law. Floor & Decor also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer at its sole discretion.

Store Hours

Monday - Friday 7:00 AM - 8:00 PM Saturday 8:00 AM - 7:00 PM Sunday 10:00 AM - 6:00 PM

Pickup Hours

Monday - Friday 7:00 AM - 7:00 PM Saturday 8:00 AM - 7:00 PM Sunday 10:00 AM - 6:00 PM

Benefits & Rewards Bonus opportunities & career advancement opportunities at every level Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria)

Work-life balance, including:

Paid vacation and sick time for eligible associates
Paid holidays plus a personal holiday
Paid Volunteer Time Off that starts on Day 1

Equal Employment Opportunity

Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.

This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.

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