Jobs in the United States

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Added 1 min ago
SP
UPS Service Engineer
Sure Power
Halethorpe, MD
- $100,000 to $150,000 USD / year
…a plus. Excellent verbal, written communication skills, and customer relation skills. Ability to work independently and resourcefully with good initiative and a positive attitude. Ability…
Added 1 min ago
SP
UPS Service Engineer
Sure Power
Sterling, VA
- $100,000 to $150,000 USD / year
…a plus. Excellent verbal, written communication skills, and customer relation skills. Ability to work independently and resourcefully with good initiative and a positive attitude. Ability…
Added 2 mins ago
Lead Information Security Engineer - Red Team
Lumen
Carson City, NV
Red Team - Lead Information Security Engineer
Added 8 mins ago
Communications Engineer, Production Network Performance, Amazon Leo
Amazon Kuiper Manufacturing Enterprises LLC
Redmond, WA
We are looking for an engineer who builds data pipelines and writes code to understand a live satellite network. Amazon Leo is an initiative to launch a constellation of Low Earth Orbit…
Added 10 mins ago
G
Project Engineer/Assistant Project Manager
GPAC
Sacramento, CA
- $75,000 to $120,000 USD / year
A well-established Mechanical/HVAC Subcontractor is seeking a motivated Project Engineer / Assistant Project Manager to support project execution from preconstruction through completion.…
Added 11 mins ago
Lead, Systems Engineering (NSDC Operations Lead)
L3Harris
Schriever AFB, CO
The Lead Systems Engineer provides advanced technical leadership in space operations including tactics development, planning, exercises, and lifecycle support of complex systems with an…
Added 11 mins ago
HT
Director Planning Demand/Supply/S&OP
Honeywell Technologies
Arvada, CO
- $169,000 to $210,000 USD / year
YOU MUST HAVE
Added 12 mins ago
Guidance, Navigation & Control Engineer II
Lockheed Martin
Highlands Ranch, CO
…the human‑space‑flight algorithms that will enable Orion to support the upcoming Artemis…
Added 12 mins ago
Technical Support Engineer- Commercial Chillers
Trane Technologies
Pueblo, CO
As a Technical Support Engineer , you will provide technical support for the startup, operation and service of Trane Commercial Chiller equipment. Excellent customer service skills and…
Added 12 mins ago
Test Engineer III
Neotech
Longmont, CO
…product sustaining engineering. The position requires supporting customer focus teams (CFTs) and working with customers establishing test requirements and equipment to support assemblies.…
Added 12 mins ago
Project Engineer Senior Staff
Lockheed Martin
Englewood, CO
Join our team as a Project Engineer for the Fleet Ballistic Missile (FBM) Tactical team where you will work on the development of a sophisticated avionics product in a world class…
Added 12 mins ago
Principal / Sr Principal RF Microwave Design Engineer (AHT)
Northrop Grumman
Boulder, CO
Must have an active U.S
Added 12 mins ago
RF Engineer (Level IV) - Secret clearance
Lockheed Martin
Littleton, CO
Candidates who will be considered for this position must have an active SECRET security clearance
Added 12 mins ago
Sr. Electrical, Power Design Engineer (Electrial Engineer Sr.)
Redwire Space, Inc.
Littleton, CO
Added 12 mins ago
Circuit Design Engineer Asc - Early Career
Lockheed Martin
Littleton, CO
We are looking for a creative Circuit Design Electrical Engineer to join an exciting and dynamic team in developing complex electrical designs for a new, state-of-the-art generation of…
Added 12 mins ago
Circuit Design Engineer Asc - Early Career
Lockheed Martin
Littleton, CO
We are looking for a creative Circuit Design Electrical Engineer to join an exciting and dynamic team in developing complex electrical designs for a new, state-of-the-art generation of…
Added 12 mins ago
Circuit Design Engineer Asc - Early Career
Lockheed Martin
Littleton, CO
We are looking for a creative Circuit Design Electrical Engineer to join an exciting and dynamic team in developing complex electrical designs for a new, state-of-the-art generation of…
Added 12 mins ago
Circuit Design Engineer Asc - Early Career
Lockheed Martin
Littleton, CO
We are looking for a creative Circuit Design Electrical Engineer to join an exciting and dynamic team in developing complex electrical designs for a new, state-of-the-art generation of…
Added 12 mins ago
Staff Systems Engineer - Level 5
Northrop Grumman
Colorado Springs, CO · Boulder, CO
…(BU) has an exciting career opportunity for a Staff Systems Engineer – Level 5 to join our team of qualified, diverse individuals. The position is located on-site in either Colorado…
Added 12 mins ago
Field Ops Engineer II - Phoenix, AZ, Los Angeles, CA, Dallas, TX, Denver, CO
Lumen
Denver, CO
Provides 24x7x365 Tier II Disaster Recovery support for telecom critical infrastructure and network facilities, including AC/DC power systems, generators, ATS, UPS, batteries, HVAC, fire…
Added 12 mins ago
Accountant
Gates Co
Denver, CO
…transmission solutions. We push the boundaries of material science to engineer solutions that continually exceed customer expectations. Let's simplify it, think belts and hoses. Found in…
Added 13 mins ago
Senior Geospatial Data Engineer
CACI International
Denver, CO
As a Senior Geospatial Data Engineer, you will lead pipeline development, tool integration, and visualization capability delivery across a FOSS4G-centric stack. You will work directly with…
Added 19 mins ago
SC
Principal Consultant
Softchoice Corporati
Denver, CO
- $158,720 to $198,400 USD / year
Maintain active certifications across all three major cloud providers; represent Softchoice as a thought leader at industry events, partner briefings, and customer advisory boards
Added 20 mins ago
BIOS Firmware Engineer
Advanced Micro Devices, Inc
Austin, TX
AMD’s Server BU is looking for an experienced Lead System Firmware Engineer to lead, debug and integrate firmware solutions for components in Server BU product line EPYC SP7, SP5 family.…
Added 20 mins ago
Technical Marketing Engineer - Enterprise AI Solutions
Advanced Micro Devices, Inc
Santa Clara, CA
Enterprise AI is moving fast, and AMD is building the open ecosystem powering what comes next! As a Technical Marketing Engineer on the Enterprise AI Solutions & Ecosystem team, you will…

Flip

Client Success Manager

Playa Vista, CA, United States
NY, United States

$80,000 - $110,000 USD

Apply on job-boards.greenhouse.io About employer

Applications open in a new tab.

Job details

Pay: $80,000 - $110,000 USD
Posting language: English
Posted: Nov 3, 2026

Original job description

TITLE: Client Success Manager REPORTING TO: Client Success Lead LOCATION: Brooklyn, NY - OR - Marina del Rey, CA

Who Is Flip?

There are 3 runaway categories in B2B AI - coding, legal, and customer support. We're at the center of the third, with a one-of-one market position and hundreds of diehard fan clients, from Under Armour to Tory Burch to some of the largest healthcare institutions in the country.

The market is dividing into two camps: generic tooling-and-FDE players building custom agents from scratch, and industry-specific solutions winning on client love due to speed of ROI. We're firmly the latter. Retail and healthcare alone represent $5B+ TAMs each, and we're still early.

We built the company on a simple idea: the best way to grow is to have a reference list as long as your customer list. We're a team of 100+ now, with offices in NYC, LA, and the UK. Many people here will tell you it's the best place they've worked and the hardest they've worked. Both are true.

What You’ll Do

As a Client Success Manager, you’ll work directly with our clients to make sure they are getting measurable value from Flip every day. You’ll help launch new customers, support and optimize existing accounts, troubleshoot issues, and become a trusted expert on how our product works within their business.

We are hiring across both our Healthcare and eCommerce/Retail verticals.

Help customers launch successfully - partner with Sales and Client Success to move customers from signed contract through implementation and go-live.
Become a product expert quickly - master Flip’s platform and understand the workflows, configurations, and integrations that power our customers' experiences.
Own day-to-day client relationships - serve as a reliable point of contact for customer questions, requests, troubleshooting, and ongoing optimization.
Make the extra test call - proactively test experiences, investigate issues, identify edge cases, and make sure what we deliver actually works for the customer.
Dig beyond the initial request - learn to understand the “why” behind customer questions and identify the underlying problem they are trying to solve.
Configure and optimize Flip - make changes within the platform and help customers continuously improve their voice and text experiences.
Work alongside Product and Engineering - clearly document bugs, feature requests, and customer feedback so internal teams can quickly understand and act on them.
Use data to understand performance - monitor customer metrics, identify trends, and help communicate the impact Flip is having on their business.
Build incredible customer relationships - be responsive, organized, thoughtful, and someone our customers genuinely enjoy working with.
Grow into greater account ownership - develop the technical, strategic, and commercial skills needed to independently manage increasingly complex and enterprise-level customers.

What You Bring

3 years of experience in Customer Success, Implementation, Technical Support, Solutions, Account Management, or another client-facing role, ideally within a SaaS or technology company
Comfortable working directly with B2B clients and managing multiple priorities at once
Technically curious - you don’t need to be an engineer, but you should want to understand how software, integrations, APIs, and data work
Strong problem-solving skills and a willingness to dig into an issue rather than immediately escalate it
Comfortable working with data and using metrics to understand performance
Extremely organized and detail-oriented - you follow through, close loops, and don't let client requests disappear
High aptitude and agency - you learn quickly, take ownership, and use AI and other tools to get to outcomes faster

More About Us

We're international, spanning the US, UK, and Canada
We’ve raised $30M+ to date, including our recent $20M Series A - backed by Ridge, Next Coast, ScOp, Bullpen Capital, Data Point, and Forum Ventures, as well as founders & executives from Amazon Alexa, Ada, Attentive, and Simon Data
This role can sit within either our Retail or Healthcare vertical, which will be determined at offer stage, both teams follow the same interview loop
Comprehensive healthcare and unlimited vacation, including a mandatory half week for everyone over July 4 and a full week off at the end of the year
In office 5 days/week

#FlippinLegend

Final compensation may vary based on location, experience, and qualifications. This role is also eligible for bonus and/or commission as well as equity, in accordance with company policy, and subject to board approval.

Compensation Range:

$80,000 - $110,000 USD

Our customers span the globe, and so do our offices. Flip is committed to providing equal employment opportunities for all employees, applicants, and covered individuals regardless of protected characteristics. We want our company to be as diverse and inclusive as our customers.

Apply on job-boards.greenhouse.io About employer

More about this job

Skills

Troubleshoot
Sales
Troubleshooting
Analyse issues
Technical support
Problem solving

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Work requirements

Jobs in the United States