Senior Software Engineer

Company Overview

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign's Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

What you'll do

We are building a cutting-edge ecosystem for Docusign that will empower developers to seamlessly integrate and extend Docusign's features and applications by implementing custom APIs. As a Senior Software Engineer, you will be responsible for leading medium to large initiatives and scaling the Developer platform, ensuring that it is robust, secure, and easy to use for builders looking to plug into Docusign's growing IAM ecosystem. In this role, you will collaborate closely with cross-functional teams across the organization, driving platform architecture and feature development. Your work will impact multiple engineering and product teams as you lead the development of the platform's foundational features. Additionally, guiding architectural decisions, and managing incident response processes that require being on rotational on-call, and coordination both within the team and other teams within the organization. This position is an individual contributor role reporting to the Manager, Software Engineering. Responsibility

• Design and optimize secure and scalable systems, including queueing architectures, NoSQL, and SQL storage systems, to handle the diverse needs of the ecosystem
• Provide technical guidance and mentorship, fostering a culture of innovation, continuous learning, and high performance within the engineering team
• Create secure, efficient backend services and agents in Javascript or other object-oriented programming languages
• Develop and maintain feedback loops for your AI Agents
• Work directly with customers and internal teams to understand needs and iterate quickly
• Adapt quickly to new technologies, coding languages and domains
• Raise issues proactively that might impact delivery commitments
• Participate in Agile environments using Scrum software development practices, automated unit testing, CI/CD, code reviews, and version control systems (Git)

Job Designation

Hybrid:

Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

What you bring

Basic

• Bachelor's degree in Computer Science or similar field of study
• 8+ years of software development experience, with a focus on cloud platforms and large-scale systems
• Experience with Azure services, queueing systems, SQL databases (e.g., Azure SQL Database, SQL Server) and NoSQL solutions (e.g., CosmosDB)
• Experience with NodeJS, C#, Java, C++, or Go
• Experience building AI Agents and prompt engineering
• Experience using AI-assisted development tools (e.g., LLMs for coding assistance, code generation) to accelerate software delivery
• Experience with RESTful APIs, GraphQL APIs, and microservices architecture and APIs at scale
• Experience developing software solutions using object-oriented methodologies and design patterns

Preferred

• Knowledge and experience in high scale, highly available systems
• 3+ years professional experience building complex, scalable applications
• Excellent problem-solving skills
• Curiosity and ability to learn new technologies and tool sets
• Experience with NodeJS technology stack and various databases
• Familiarity with Microservice architecture
• Experience with Cloud platforms like Microsoft Azure or AWS
• Care deeply about writing high-performance, reusable code for components that will be used across our product

Wage Transparency

Pay for this position is based on a number of factors including geographic location and may vary depending ... For full info follow application link.DocuSign is an Equal Opportunity Employer. Individuals seeking employment at DocuSign are considered without regards to race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, citizenship status, or any other legally protected category.