Jobs in the United States

25+ jobs

Save this search

Added 1 min ago
Weekend Only Registered Nurse (RN) – Team Lead - Emergency Department (ED) – St. Elizabeth Youngstown Hospital
Bon Secours Mercy Health
Youngstown, OH
…care on a designated unit. In collaboration with the Clinical Manager, this role uses nursing process and clinical knowledge to coordinate members of the health care team to develop and…
Added 2 mins ago
Technology Consulting Expert
United States - Genesys Cloud Services, Inc.
Virtual Office, TX · IN · SC · TN · FL · MA · NC · KY · GA
…strategy, AI innovation, customer experience transformation, and executive leadership. You will partner directly with C-suite executives, business leaders, and technical stakeholders to…
Added 2 mins ago
Data Partnerships Director
Fetch
Remote, United States
Serve as internal program manager for Audience + Measurement channel strategy
Added 5 mins ago
Manager Executive and Equity Compensation
Booking Holdings Inc
Norwalk, CT
This role oversees the administration and reporting of executive compensation and equity programs to ensure compliance with legal and regulatory standards.
Added 8 mins ago
G
Civil/Site Land Development PE/PM
GPAC
Orlando, FL
- $100,000 to $140,000 USD / year
We are seeking an experienced Professional Engineer (PE) to join our Land Development team in a Project Manager capacity. This individual will play a key role in leading projects, managing…
Added 8 mins ago
G
Civil/Site Land Development PE/PM
GPAC
Miami, FL
- $100,000 to $140,000 USD / year
We are seeking an experienced Professional Engineer (PE) to join our Land Development team in a Project Manager capacity. This individual will play a key role in leading projects, managing…
Added 8 mins ago
PN
Manager of Education and Experiential Learning
Pacific Northwest University of Health Sciences
Yakima, WA
- $58,400 to $93,000 USD / year
Reporting to the Director of Simulation Center, the Manager of Education and Experiential Learning leads the educational design, delivery, evaluation, and continuous improvement of the…
Added 10 mins ago
G
Civil/Site Land Development PE/PM
GPAC
Cape Coral, FL
- $100,000 to $140,000 USD / year
We are seeking an experienced Professional Engineer (PE) to join our Land Development team in a Project Manager capacity. This individual will play a key role in leading projects, managing…
Added 11 mins ago
G
Civil/Site Land Development PE/PM
GPAC
Jacksonville, FL
- $100,000 to $140,000 USD / year
We are seeking an experienced Professional Engineer (PE) to join our Land Development team in a Project Manager capacity. This individual will play a key role in leading projects, managing…
Added 11 mins ago
G
Civil/Site Land Development PE/PM
GPAC
Saint Petersburg, FL
- $100,000 to $140,000 USD / year
We are seeking an experienced Professional Engineer (PE) to join our Land Development team in a Project Manager capacity. This individual will play a key role in leading projects, managing…
Added 11 mins ago
G
Civil/Site Land Development PE/PM
GPAC
Tallahassee, FL
- $100,000 to $140,000 USD / year
We are seeking an experienced Professional Engineer (PE) to join our Land Development team in a Project Manager capacity. This individual will play a key role in leading projects, managing…
Added 11 mins ago
G
Civil/Site Land Development PE/PM
GPAC
Tampa, FL
- $100,000 to $140,000 USD / year
We are seeking an experienced Professional Engineer (PE) to join our Land Development team in a Project Manager capacity. This individual will play a key role in leading projects, managing…
Added 11 mins ago
G
Civil/Site Land Development PE/PM
GPAC
Fort Lauderdale, FL
- $100,000 to $140,000 USD / year
We are seeking an experienced Professional Engineer (PE) to join our Land Development team in a Project Manager capacity. This individual will play a key role in leading projects, managing…
Added 11 mins ago
G
Civil/Site Land Development PE/PM
GPAC
Hialeah, FL
- $100,000 to $140,000 USD / year
We are seeking an experienced Professional Engineer (PE) to join our Land Development team in a Project Manager capacity. This individual will play a key role in leading projects, managing…
Added 11 mins ago
Manager, Data Science
Natera
San Carlos, CA
…organ health to support better patient care. As a Data Science Manager in R&D Operations, you will lead a team of data scientists to design and implement data solutions to accelerate R&D at…
Added 12 mins ago
Marketing & Communications Manager
CORLISS MANAGEMENT GROUP, LLC
Remote, United States
Support executive and investor communications. Help with thought leadership, run our annual holiday card program and Networking & Appreciation Event, and evaluate awards, sponsorships, and…
Added 12 mins ago
Procurement Director
Zone 5 Technologies
San Luis Obispo, CA
Hold business reviews with strategic suppliers on a scheduled cadence, with participation from the Technical Program Manager (TPM), Engineering, and Quality
Added 13 mins ago
External Communications Consultant
Conduent Business Services, LLC
Phoenix, AZ · Florham Park, NJ · Atlanta, GA
The Senior Manager, Public Relations & External Communications will lead the day-to-day execution of Conduent’s public relations program, developing compelling storylines, building…
Added 14 mins ago
Signature Dining Chef
Hard Rock Casino Cincinnati LLC
United States
…equivalent, as well as a degree from a certified food service program, apprenticeship, culinary school, or equivalent. Previous supervisory experience required and 5 years’ experience as…
Added 16 mins ago
EU
Customer Success Account Manager
Experis USA
Redmond, WA
- $55 to $57 USD / hour
Our client, a technology and cloud-focused organization, is seeking a Customer Success Account Manager to join their team. As a Customer Success Account Manager, you will be part of the…
Added 20 mins ago
Sr. Manager, Projects, Lake County
Abbott Laboratories
Abbott Park, IL
Abbott is seeking a Senior Manager, Projects to lead the planning, development, and execution of large-scale engineering programs at our Lake County campus. In this highly visible…
Added 20 mins ago
Project Manager, Construction
Abbott Laboratories
Abbott Park, IL
Career development with an international company where you can grow the career you dream of.
Added 20 mins ago
AF
Enterprise Architect
ADMINISTRATOR FOR THE COURTS
Olympia, WA
- $113,736 to $149,244 USD / year
…instrumental in advancing our emerging Artificial Intelligence (AI) Program, helping establish responsible AI governance, evaluate innovative technologies, and develop strategic roadmaps…
Added 20 mins ago
Senior Technical Program Manager, Product Security
FlightSafety International Inc
Seattle, WA
…products. You'll spearhead the shift-left movement, ensuring secure development practices are embedded early and consistently across all teams. You will lead organizational change by…
Added 20 mins ago
CS Strategy & Operations Program Manager
FlightSafety International Inc
Seattle, WA
Lead the development and presentation of executive-level communications, including Steering Committee updates, to ensure a shared understanding of program status, strategic value, and…

FlightSafety International Inc

CS Strategy & Operations Program Manager

Seattle, WA, United States

Apply About employer

Applications open in a new tab.

Job details

Apply by: Dec 7, 2026
Experience: 5+ years of experience specifically with Customer Success, Sales, or broader GTM Space within a SaaS or subscription-based business.
Posting language: English
Posted: Nov 6, 2026

Original job description

Company Overview

Docusign brings agreements to life. More than 1.8 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using the Docusign AI-native IAM platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

What you'll do

As a CS Strategy & Operations Program Manager, you will be responsible for designing, owning, and driving the company's most complex and mission-critical transformation programs for Customer Success. This role extends beyond managing project timelines to leading the successful execution of key initiatives, ensuring that all initiatives are strategically aligned, integrated, and deliver significant, measurable business value. The successful candidate will act as a trusted advisor to leadership and across key stakeholders, proactively identifying opportunities, proactively mitigating risks, and providing clear, decisive direction across multiple, interdependent workstreams. This position is an individual contributor role reporting to the Senior Director, Customer Success Strategy & Analytics.

Responsibilities

Own and help define the overarching CS Strategy & Operations program roadmap and vision for major Customer Success Operations initiatives, with a bias to agentification and automation
Collaborate with senior leaders to proactively plan program objectives, scope, and deliverables, and manage expectations on an ongoing basis to ensure outcomes that materially improve customer experience and business performance.
Design and facilitate strategic brainstorming and working sessions with SMEs, cross-functional stakeholders, and CS leaders to surface, shape, and pressure-test new initiatives before they enter the program roadmap.
Enable all activities from strategic inception through to successful delivery and adoption, directing cross-functional program activities, and driving a shared understanding and accountability across multiple workstreams and with stakeholders at all levels, including the C-suite as needed.
Lead the development and presentation of executive-level communications, including Steering Committee updates, to ensure a shared understanding of program status, strategic value, and business impact.
Create and manage program-level artifacts, including long-range strategic plans, cross-program dependency maps, and holistic risk and issues logs that inform and guide executive decision-making.
Define and track program-level success metrics tied to business outcomes (e.g., adoption, GRR, efficiency gains)
Model and champion AI-augmented program management practices: using AI tools to synthesize cross-functional updates, surface risks earlier, accelerate reporting/Steering Committee prep, and scale program oversight across a growing initiative portfolio.
Lead and evolve our CS Strategy & Operations program management methodology and best practices, sharing lessons learned and driving a culture of continuous improvement across the organization.

Job Designation

Hybrid:

Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation) Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

What you bring

Basic

8+ years of combined strategy/operations and program management/enterprise transformation experience, with a proven track record of owning and delivering multiple, large-scale programs.
5+ years of experience specifically with Customer Success, Sales, or broader GTM Space within a SaaS or subscription-based business.
Demonstrated ability to influence and build consensus with working teams, senior leadership and C-level executives.
Strong problem solver and sense of urgency
Extensive experience driving digital transformation with a focus on

... For full info follow application link.DocuSign is an Equal Opportunity Employer. Individuals seeking employment at DocuSign are considered without regards to race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, citizenship status, or any other legally protected category.

Apply About employer

Report this job