Jobs in the United States

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Added 1 min ago
L
FT Operations Associate: Djerf Avenue
Leap
New York City, NY
- $19 to $21 USD / hour
We are seeking a detail-oriented and proactive Operations Associate to support our boutique, powered by the Leap Platform, in NYC. This opportunity is ideal for someone who takes pride in…
Added 1 min ago
L
Assistant Manager: Grown Brilliance (Fine Jewelry)
Leap
Boston, MA
- $26 to $32 USD / hour
We are seeking a client-focused Assistant Manager to join our fine jewelry boutique, powered by the Leap Platform. This role is ideal for an emerging retail leader with a passion for…
Added 1 min ago
Temp RN, Podiatry (36hrs, Days)
Kaiser Permanente
Clackamas, OR
…leadership skills to facilitate effective team functioning and operations of the module or department. Role models and facilitates change within the health care team to respond to health…
Added 1 min ago
HA
Property Manager
Housing And Community Services Inc
San Antonio, TX
- $55,000 to $59,000 USD / year
The Property Manager is accountable for all day-to-day operations conducted at the site level. Duties include, but are not limited to occupancy, leasing, marketing, rent collections,…
Added 1 min ago
AC
Customer Support Specialist
ACME CONSTRUCTION SUPPLY
Portland, OR
- $23 to $25 USD / hour
Deliver service in alignment with Acme’s Customer Partnership Program; maintain an average call score of 80 or higher.
Added 3 mins ago
Retail Manager F.T.- Merchandising (Early Mornings)
Michaels Stores, Inc.
United States
The Merchandise Manager drives merchandising and operational execution, including truck processing, inventory routines, planogram sets, and visual standards. This role ensures accurate…
Added 3 mins ago
MS
Part Time Merchandise Manager
Michaels Stores, Inc.
United States
- Part-time
The Merchandise Manager drives merchandising and operational execution, including truck processing, inventory routines, planogram sets, and visual standards. This role ensures accurate…
Added 3 mins ago
Retail Merchandising Manager
Michaels Stores, Inc.
United States
The Merchandise Manager drives merchandising and operational execution, including truck processing, inventory routines, planogram sets, and visual standards. This role ensures accurate…
Added 3 mins ago
MS
Part Time - Retail Merchandising Manager
Michaels Stores, Inc.
United States
- Part-time
The Merchandise Manager drives merchandising and operational execution, including truck processing, inventory routines, planogram sets, and visual standards. This role ensures accurate…
Added 3 mins ago
PT Merchandise Manager
Michaels Stores, Inc.
United States
The Merchandise Manager drives merchandising and operational execution, including truck processing, inventory routines, planogram sets, and visual standards. This role ensures accurate…
Added 3 mins ago
MS
Part Time Merchandise Manager
Michaels Stores, Inc.
United States
- Part-time
The Merchandise Manager drives merchandising and operational execution, including truck processing, inventory routines, planogram sets, and visual standards. This role ensures accurate…
Added 3 mins ago
PN
Manager of Education and Experiential Learning
Pacific Northwest University of Health Sciences
Yakima, WA
- $58,400 to $93,000 USD / year
As a people leader, the Manager sets clear expectations, coaches and develops staff through timely feedback, and builds a collaborative team grounded in trust, accountability, and…
Added 4 mins ago
ZI
Graphic Designer – Marketing & Brand Management for Owned Brands
Zumiez Inc
Lynnwood, WA
- $30 to $32 USD / hour
Support the Associate Brand Manager in developing and executing Seasonal Brand Direction and brand management tools, ensuring presentations communicate a clear, cohesive brand and product…
Added 4 mins ago
Dining Shift Manager
University of California, Santa Cruz
CA
Independent responsibilities include operations management and leadership. The Shift Manager is responsible for providing the highest quality of service to customers at all times. The Shift…
Added 4 mins ago
Supply Chain Manager
Black & Decker (U.S.) Inc.
Shelbyville, KY
As a Supply Chain Manager, you’ll be part of our T&O Global Supply Chain team working as an on-site employee. You’ll get to:
Added 4 mins ago
SL
Office Coordinator
SERENITY LANE
Albany, OR
- From $24 USD / hour
Support Program Manager and staff with scheduling of patient appointments and counseling services
Added 5 mins ago
WF
Customer Service & E-Commerce Associate Team Leader (Customer Service, In-Store Shopper Assistant Department Manager)
Whole Foods Market
Berkeley, CA
- $22.55 to $36.08 USD / hour
…orders, excellent pickup experience, team productivity, and program execution. You will monitor key performance indicator metrics and visual cues in-store to assess the Team’s performance…
Added 5 mins ago
Audit Manager, Model Risk
CIBC Bank USA
NY · Chicago, IL
Internal Audit helps CIBC strengthen trust, accountability, and sound risk management across the bank. As an Audit Manager I, Model Risk, you’ll execute model risk audit programs and assess…
Added 6 mins ago
SV
Head Start Early Childhood Program Specialist 1, Teaching Assistant
Skagit Valley College
Mount Vernon, WA
- $3,160.65 to $4,085 USD / month
…location within that same specified area if required to support program operations and effective centers. Travel to other locations will be required for some pre-scheduled meetings and…
Added 6 mins ago
Senior Manager, Customer Engagement Social Strategy and Operations
Revolution Medicines
Remote, United States
The Senior Manager, Customer Engagement Social Strategy & Operations will serve as the US Portfolio Omnichannel team’s social subject matter expert, translating approved marketing and…
Added 6 mins ago
Associate Director, Omnichannel Content Strategy & Operations
Revolution Medicines
Remote, United States
The Portfolio Omnichannel Strategy & Operations Team is seeking an experienced omnichannel marketing content operations leader to support commercial customer engagement across the…
Added 6 mins ago
VG
Commercial Manager
Vantage Group
UNAVAILABLE
- $105,000 to $115,000 USD / year
…strategy, and driving measurable business results? As Commercial Manager, you will play a key role in shaping the commercial performance of Vantage's airport network by developing and…
Added 6 mins ago
Manager, Data Science
Natera
San Carlos, CA
…organ health to support better patient care. As a Data Science Manager in R&D Operations, you will lead a team of data scientists to design and implement data solutions to accelerate R&D at…
Added 6 mins ago
AI
Customer Accounts Manager
Aaron's, Inc.
Heath, OH
- $15 to $17 USD / hour
…achieving ownership of their merchandise and supports store operations through a wide variety of responsibilities, as directed by the General…
Added 6 mins ago
UP
Director of Operations
Urban Peak Denver
Denver, CO
- $102,499 USD / year
Under the supervision of the Chief Operations (COO), the Director of Operations provides strategic leadership and accountability for the department’s programs, services, systems, and…

FlightSafety International Inc

CS Strategy & Operations Program Manager

Seattle, WA, United States

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Job details

Apply by: Dec 7, 2026
Experience: 5+ years of experience specifically with Customer Success, Sales, or broader GTM Space within a SaaS or subscription-based business.
Posting language: English
Posted: Nov 6, 2026

Original job description

Company Overview

Docusign brings agreements to life. More than 1.8 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using the Docusign AI-native IAM platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

What you'll do

As a CS Strategy & Operations Program Manager, you will be responsible for designing, owning, and driving the company's most complex and mission-critical transformation programs for Customer Success. This role extends beyond managing project timelines to leading the successful execution of key initiatives, ensuring that all initiatives are strategically aligned, integrated, and deliver significant, measurable business value. The successful candidate will act as a trusted advisor to leadership and across key stakeholders, proactively identifying opportunities, proactively mitigating risks, and providing clear, decisive direction across multiple, interdependent workstreams. This position is an individual contributor role reporting to the Senior Director, Customer Success Strategy & Analytics.

Responsibilities

Own and help define the overarching CS Strategy & Operations program roadmap and vision for major Customer Success Operations initiatives, with a bias to agentification and automation
Collaborate with senior leaders to proactively plan program objectives, scope, and deliverables, and manage expectations on an ongoing basis to ensure outcomes that materially improve customer experience and business performance.
Design and facilitate strategic brainstorming and working sessions with SMEs, cross-functional stakeholders, and CS leaders to surface, shape, and pressure-test new initiatives before they enter the program roadmap.
Enable all activities from strategic inception through to successful delivery and adoption, directing cross-functional program activities, and driving a shared understanding and accountability across multiple workstreams and with stakeholders at all levels, including the C-suite as needed.
Lead the development and presentation of executive-level communications, including Steering Committee updates, to ensure a shared understanding of program status, strategic value, and business impact.
Create and manage program-level artifacts, including long-range strategic plans, cross-program dependency maps, and holistic risk and issues logs that inform and guide executive decision-making.
Define and track program-level success metrics tied to business outcomes (e.g., adoption, GRR, efficiency gains)
Model and champion AI-augmented program management practices: using AI tools to synthesize cross-functional updates, surface risks earlier, accelerate reporting/Steering Committee prep, and scale program oversight across a growing initiative portfolio.
Lead and evolve our CS Strategy & Operations program management methodology and best practices, sharing lessons learned and driving a culture of continuous improvement across the organization.

Job Designation

Hybrid:

Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation) Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

What you bring

Basic

8+ years of combined strategy/operations and program management/enterprise transformation experience, with a proven track record of owning and delivering multiple, large-scale programs.
5+ years of experience specifically with Customer Success, Sales, or broader GTM Space within a SaaS or subscription-based business.
Demonstrated ability to influence and build consensus with working teams, senior leadership and C-level executives.
Strong problem solver and sense of urgency
Extensive experience driving digital transformation with a focus on

... For full info follow application link.DocuSign is an Equal Opportunity Employer. Individuals seeking employment at DocuSign are considered without regards to race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, citizenship status, or any other legally protected category.

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