Jobs in the United States

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Added 1 min ago
Product Lead, Self-Serve Growth
Jobgether
Remote, United States
…scalable product-led growth strategies for a rapidly expanding web data and AI ecosystem. You will own the end-to-end customer journey, from initial discovery and website engagement to…
Added 11 mins ago
Sales Development Representative
Thredd
Austin, TX
The Sales Development Representative position ideally requires you to be in our Austin office a minimum of three days per week
Added 20 mins ago
Director, Enterprise Sales
Brex
San Francisco, CA · NY · Salt Lake City, UT · Seattle, WA
This role can be based in any of our hubs: San Francisco, New York, Seattle, or Salt Lake City · We currently require a minimum of three days per week in the office - Monday, Wednesday, and Thursday
Added 20 mins ago
Director, Enterprise Sales
Brex
NY · Salt Lake City, UT · San Francisco, CA · Seattle, WA
This role can be based in any of our hubs: San Francisco, New York, Seattle, or Salt Lake City · We currently require a minimum of three days per week in the office - Monday, Wednesday, and Thursday
Added 20 mins ago
Director, Enterprise Sales
Brex
Salt Lake City, UT · NY · San Francisco, CA · Seattle, WA
This role can be based in any of our hubs: San Francisco, New York, Seattle, or Salt Lake City · We currently require a minimum of three days per week in the office - Monday, Wednesday, and Thursday
Added 20 mins ago
Director, Enterprise Sales
Brex
Seattle, WA · NY · Salt Lake City, UT · San Francisco, CA
This role can be based in any of our hubs: San Francisco, New York, Seattle, or Salt Lake City · We currently require a minimum of three days per week in the office - Monday, Wednesday, and Thursday
Added 20 mins ago
Software Engineer II- Full-stack Developer
Deloitte
Saint Louis, MO
…operate integrated/verticalized sector solutions in software, data, AI, network, and hybrid cloud infrastructure. These solutions are powered by engineering for business advantage,…
Added 20 mins ago
Software Engineer II- Full-stack Developer
Deloitte
Kansas City, MO
…operate integrated/verticalized sector solutions in software, data, AI, network, and hybrid cloud infrastructure. These solutions are powered by engineering for business advantage,…
Added 30 mins ago
Staff Site Reliability Engineer
Jobgether
Remote, United States
Working closely with Engineering, Security, Platform, and Product teams, you will establish reliability standards, define service level objectives, and strengthen distributed system…
Added 30 mins ago
Senior Data Engineer
Jobgether
Remote, United States
Joining a small, senior engineering team, you will have significant influence over architecture decisions, technical standards, and the evolution of a sophisticated data platform.
Added 30 mins ago
J
Customer-Facing SAP Engineer – ABAP, BTP & AI
Jobgether
Remote, United States
- $100,000 to $275,000 USD / year
You will lead technical engagements from initial use-case identification and platform configuration through deployment, team enablement, and measurable results.
Added 30 mins ago
J
Compliance & Product Specialist - Obsidian
Jobgether
Remote, United States
- $120,000 to $170,000 USD / year
Coordinate with Actuarial and Accounting teams to collect and validate information required for state data calls and regulatory reporting.
Added 30 mins ago
Atlassian Platform & Configuration Management Lead
Jobgether
Remote, United States
…applications and next steps. Our partner is looking for an Atlassian Platform & Configuration Management Lead based in the United…
Added 30 mins ago
Account Manager
Jobgether
Remote, United States
Lead quarterly business reviews (QBRs), evaluating platform utilization, system health, service-level agreement (SLA) performance, and future architecture needs.
Added 35 mins ago
Risk Consulting - Risk Technology - Third Party Risk Management - Senior Consultant
EY
Boston, MA · McLean, VA · Portland, OR · Philadelphia, PA · Atlanta, GA · Pittsburgh, PA · Detroit, MI · Charlotte, NC · San Francisco, CA · Cleveland, OH · Seattle, WA · Chicago, IL · Hoboken, NJ · Houston, TX · Miami, FL · Dallas, TX · Tampa, FL · Los Angeles, CA · Minneapolis, MN · New York, NY
…reliance brings real value, but also exposure: disruptions, data and cyber incidents, regulatory scrutiny, and concentration risk that often sit outside an organization’s direct…
Added 37 mins ago
Strategic Client Success Manager
Leap Event Technology
Remote, United States
…organizers to drive nonstop engagement and capture all customer data from their entire event. That’s why iconic brands like New York Comic Con, Bonnaroo, Illuminarium, and the NHL choose us…
Added 45 mins ago
RH
Accounting Assistant
RHG HEALTHCARE SERVICES LLC
TX
- $20 to $24 USD / hour
Help test and clean up data during an upcoming accounting system upgrade
Added 55 mins ago
Solutions Architect
YETI Coolers, LLC
Austin, TX
Define API, middleware, and data exchange strategies that support scalable and reliable operations.
Added 59 mins ago
LH
Full Time - Back End Clerk - Day
Lowe's Home Centers, LLC
Kahului, HI
- Full-time
6 months of experience in warehouse data entry/bookkeeping
Added 1 hour ago
J
Systems Engineer (SQL)
Jobgether
Remote, United States
- $140,000 to $175,000 USD / year
…platforms, ensuring high availability, scalability, performance, and data protection. Working across database architecture, administration, and systems engineering, you will contribute to…
Added 1 hour ago
Sr Software Developer IV
Jobgether
Remote, United States
We are seeking an experienced Senior Software Developer IV to design, develop, and support a sophisticated web application and its surrounding services and integrations. In this role, you…
Added 1 hour ago
J
ServiceNow Lead, Business Analyst
Jobgether
Remote, United States
- $70 to $80 USD / hour
…prioritize the backlog, and maximize the use of out-of-the-box platform capabilities. Acting as the functional lead, you will guide development teams through requirements definition,…
Added 1 hour ago
J
Outside Sales Representative
Jobgether
Remote, United States
- $85,000 to $115,000 USD / year
Must be based in Phoenix, Arizona, or the surrounding area
Added 1 hour ago
J
DevOps Engineer
Jobgether
Remote, United States
- $115,000 to $155,000 USD / year
…You will primarily work with Microsoft Azure and Google Cloud Platform (GCP), with additional exposure to AWS, building secure, scalable, and cost-efficient environments. Combining cloud…
Added 1 hour ago
Data AI ServiceNow Engineer
Jobgether
Remote, United States
The Data AI ServiceNow Engineer will strengthen enterprise data foundations and enable the adoption of advanced AI capabilities across a large-scale IT environment supporting a critical…

FlightSafety International Inc

CS Strategy & Operations Program Manager

Seattle, WA, United States

Apply on worksource.my.site.com About employer

Applications open in a new tab.

Job details

Apply by: Dec 7, 2026
Experience: 5+ years of experience specifically with Customer Success, Sales, or broader GTM Space within a SaaS or subscription-based business.
Posting language: English
Posted: Nov 6, 2026

Original job description

Company Overview

Docusign brings agreements to life. More than 1.8 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using the Docusign AI-native IAM platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

What you'll do

As a CS Strategy & Operations Program Manager, you will be responsible for designing, owning, and driving the company's most complex and mission-critical transformation programs for Customer Success. This role extends beyond managing project timelines to leading the successful execution of key initiatives, ensuring that all initiatives are strategically aligned, integrated, and deliver significant, measurable business value. The successful candidate will act as a trusted advisor to leadership and across key stakeholders, proactively identifying opportunities, proactively mitigating risks, and providing clear, decisive direction across multiple, interdependent workstreams. This position is an individual contributor role reporting to the Senior Director, Customer Success Strategy & Analytics.

Responsibilities

Own and help define the overarching CS Strategy & Operations program roadmap and vision for major Customer Success Operations initiatives, with a bias to agentification and automation
Collaborate with senior leaders to proactively plan program objectives, scope, and deliverables, and manage expectations on an ongoing basis to ensure outcomes that materially improve customer experience and business performance.
Design and facilitate strategic brainstorming and working sessions with SMEs, cross-functional stakeholders, and CS leaders to surface, shape, and pressure-test new initiatives before they enter the program roadmap.
Enable all activities from strategic inception through to successful delivery and adoption, directing cross-functional program activities, and driving a shared understanding and accountability across multiple workstreams and with stakeholders at all levels, including the C-suite as needed.
Lead the development and presentation of executive-level communications, including Steering Committee updates, to ensure a shared understanding of program status, strategic value, and business impact.
Create and manage program-level artifacts, including long-range strategic plans, cross-program dependency maps, and holistic risk and issues logs that inform and guide executive decision-making.
Define and track program-level success metrics tied to business outcomes (e.g., adoption, GRR, efficiency gains)
Model and champion AI-augmented program management practices: using AI tools to synthesize cross-functional updates, surface risks earlier, accelerate reporting/Steering Committee prep, and scale program oversight across a growing initiative portfolio.
Lead and evolve our CS Strategy & Operations program management methodology and best practices, sharing lessons learned and driving a culture of continuous improvement across the organization.

Job Designation

Hybrid:

Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation) Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

What you bring

Basic

8+ years of combined strategy/operations and program management/enterprise transformation experience, with a proven track record of owning and delivering multiple, large-scale programs.
5+ years of experience specifically with Customer Success, Sales, or broader GTM Space within a SaaS or subscription-based business.
Demonstrated ability to influence and build consensus with working teams, senior leadership and C-level executives.
Strong problem solver and sense of urgency
Extensive experience driving digital transformation with a focus on

... For full info follow application link.DocuSign is an Equal Opportunity Employer. Individuals seeking employment at DocuSign are considered without regards to race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, citizenship status, or any other legally protected category.

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Jobs in the United States