Jobs in the United States

25+ jobs

Save this search

Added 1 min ago
AI
Technical Program Manager, Defense OS
Applied Intuition
Sunnyvale, CA
- $180,000 to $225,000 USD / year
We are looking for a Technical Program Manager to lead programs that bring our software-defined vehicle platform from automotive into naval warships. You will own the plan for adapting a…
Added 5 mins ago
People & Performance Program Manager
Kasa
Remote, United States
Kasa is seeking a People Program Manager to own a defined and evolving slate of People programs, including but not limited to performance scorecards, manager training and enablement, career…
Added 6 mins ago
Senior Project Manager
CDW Technologies, LLC
Remote, United States
The CDW Senior Project Manager is a trusted consultant, providing project management expertise across multiple technology stacks and services. Projects are typically of medium to high…
Added 9 mins ago
Business Operations Strategy & Planning Specialist Professional
Hitachi Global
Santa Clara, CA
This role reports to the Manager of Operations & PMO and partners closely with other vertical teams within the GSX group and other business partners across Hitachi Vantara.
Added 11 mins ago
Senior Manager, Inbound Enablement (NJ or Phoenix, AZ)
The RealReal, Inc.
Secaucus 35, NJ · Phoenix, AZ
…leaders and individual contributors by developing scalable programs, tools, and resources that empower teams to…
Added 12 mins ago
Senior GSI Marketing Manager
Palo Alto Networks, Inc.
United States
We’re looking for a results-oriented Strategic Senior Marketing Manager for NAM who thrives in a fast-paced environment to help accelerate our marketing efforts in one of our fastest…
Added 12 mins ago
FSO - Banking - Technology Consulting - Senior Manager - Location OPEN
EY
Charlotte, NC · San Jose, CA · Cincinnati, OH · Tallahassee, FL · Seattle, WA · San Mateo, CA · Jericho, NY · Greenville, SC · Phoenix, AZ · Wichita, KS · Richmond, VA · Providence, RI · Fort Worth, TX · Philadelphia, PA · Salt Lake City, UT · St. Louis, MO · Las Vegas, NV · Secaucus, NJ · Minneapolis, MN · San Antonio, TX · Birmingham, AL · Southfield, MI · Alpharetta, GA · Arlington, VA · Dallas, TX · Iselin, NJ · Louisville, KY · Baton Rouge, LA · San Diego, CA · Westlake Village, CA · Los Angeles, CA · Milwaukee, WI · Chantilly, VA · Orlando, FL · Hoboken, NJ · New Orleans, LA · Tampa, FL · San Francisco, CA · Portland, OR · Stamford, CT · Irvine, CA · Chicago, IL · Pittsburgh, PA · Indianapolis, IN · Raleigh, NC · Memphis, TN · Grandview Heights, OH · Palo Alto, CA · Albany, NY · Huntsville, AL · Toledo, OH · Rogers, AR · Chattanooga, TN · Kansas City, MO · Des Moines, IA · Atlanta, GA · Austin, TX · Boca Raton, FL · Baltimore, MD · Rochester, NY · Miami, FL · New Brunswick, NJ · Tulsa, OK · Sacramento, CA · Charleston, WV · Tucson, AZ · Hartford, CT · Jacksonville, FL · Akron, OH · McLean, VA · Nashville, TN · Cleveland, OH · Oklahoma City, OK · Houston, TX · Buffalo, NY · Grand Rapids, MI · Denver, CO · Detroit, MI · Washington, DC · New York, NY · Boston, MA
As a technology consulting senior manager, you are expected to lead large scale engagements and consistently deliver high-quality client services based on your extensive knowledge and…
Added 15 mins ago
Product Manager
Carrum Health
Remote, United States
We're hiring a Product Manager or Senior Product Manager to own growth: the experiences that turn awareness of Carrum into members who start, and finish, an episode of care. You'll bring…
Added 17 mins ago
Director, AI4IT Office
Rockwell Automation (USA)
Milwaukee, WI · Houston, TX · Mayfield Heights, OH
The Director, AI4IT Office leads Rockwell Automation's program to redesign how IT works with AI. The goal is ambitious: double what IT delivers at the same cost by rebuilding workflows end…
Added 17 mins ago
Senior Manager, Internal Audit
Navan
CA or San Francisco, CA · San Francisco, CA
Navan is looking for a talented Senior Manager, Internal Audit to join us in the San Francisco Bay Area. The Internal Audit Senior Manager is responsible for executing risk-based internal…
Added 19 mins ago
Employment Fraud Manager
American Bankers Insurance Company of Florida
United States
The Employment Fraud Risk Lead / Manager is a recognized subject matter expert responsible for establishing and leading a dedicated enterprise capability for the prevention, detection,…
Added 22 mins ago
Senior Manager, Solutions Architect - Data, Analytics & AI/ML Platforms (Remote)
RTX
Remote, United States
Our Pratt & Whitney Digital Technology team has an exciting new remote job opportunity for a Senior Manager, Solutions Architect for Data, Analytics & AI/ML Platforms.
Added 22 mins ago
ES
Technical Program Manager
Eight Sleep
San Francisco, CA
- $160,000 to $230,000 USD / year
We are looking for a passionate Hardware Engineering Program Manager who will help lead the development of new and innovative products.
Added 28 mins ago
Transformation Program Manager
Stefanini Group
Chicago, IL
Executive Summary: We are seeking an experienced Global Program Manager to bring multiple deductions initiatives together into one integrated, outcome-led program. The program spans three…
Added 29 mins ago
BUSINESS ADVISOR - Goldman Sachs 10,000 Small Businesses Program
DCC
New Orleans, LA
Provide individualized business advising and coaching to established small business owners participating in the Goldman Sachs 10,000 Small Businesses Program.
Added 30 mins ago
AB
Operations Watch Specialist
Absolute Business Solutions Corp
Temple Hills, MD
- $85,000 to $128,000 USD / year
The Air Force National Capital Region Information Technology Services program, known as AFNCR ITS-2, delivers, operates, and protects the enterprise IT and communications infrastructure…
Added 32 mins ago
Senior Operations Program Manager
LightForce Orthodontics
Onsite in Wilmington, MA · Wilmington, MA
The Senior Operations Program Manager drives the successful execution of critical manufacturing and operational initiatives supporting LightForce's continued growth and production scale-up.…
Added 33 mins ago
Senior Manager, AI Discoverability
Hilton
McLean, VA · Dallas, TX
…how travelers find, evaluate, and choose our brands. As the Senior Manager, AI Discoverability, you will help Hilton strengthen its presence across traditional search, AI-powered discovery,…
Added 33 mins ago
Transformation Program Manager
Stefanini Group
Chicago, IL
Executive Summary: We are seeking an experienced Global Program Manager to bring multiple deductions initiatives together into one integrated, outcome-led program. The program spans three…
Added 36 mins ago
Informatics Manager - Risk Adjustment
CVS Health
Hartford, CT · Trenton, NJ · New Albany, OH · Moon Township, PA · Blue Bell, PA
…valuation of vendors serving Medicare and Medicaid risk adjustment programs. The position evaluates vendor capabilities and performance, develops financial and return-on-investment…
Added 40 mins ago
Program Manager
Advanced Micro Devices, Inc
Bellevue, WA
Job Role and Responsibility: AMD, Inc. is hiring Program Managers to Plan, initiate, and manage information technology projects for semiconductor product programs. Plan and coordinate all…
Added 42 mins ago
Media Supervisor
Crossmedia Inc
NY
…covers target analysis, plan development, client management, program execution & optimization and championing integration and…
Added 45 mins ago
SI
SAP Program Manager - US Public Services Market Unit
SAP IT Business Systeme
Newtown Square
- $151,900 to $340,900 USD / year
For expert S4HANA delivery leaders with a track record in complex program management. You bring strong communication skills, a collaborative approach, and the creative thinking and learning…
Added 46 mins ago
Senior Program Manager, Finance PMO
Anduril Industries
Costa Mesa, CA
We are looking for a Senior Program Manager to join our Finance PMO Team. You will operate independently with a high level of expertise, defining program strategy, driving execution across…
Added 47 mins ago
Deputy Program Manager
LEIDOS, INC.
Remote, United States
Leidos is seeking an experienced Deputy Program Manager (DPM) for the Department of Veterans Affairs (VA) Summit Advanced Tooling, Lakehouse, and Artificial Intelligence Services (ATLAS)…

FlightSafety International Inc

CS Strategy & Operations Program Manager

Seattle, WA, United States

Apply About employer

Applications open in a new tab.

Job details

Experience: 5+ years of experience specifically with Customer Success, Sales, or broader GTM Space within a SaaS or subscription-based business.
Posting language: English
Posted: Oct 6, 2026

Original job description

Company Overview

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign's Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

What you'll do

As a CS Strategy & Operations Program Manager, you will be responsible for designing, owning, and driving the company's most complex and mission-critical transformation programs for Customer Success. This role extends beyond managing project timelines to leading the successful execution of key initiatives, ensuring that all initiatives are strategically aligned, integrated, and deliver significant, measurable business value. The successful candidate will act as a trusted advisor to leadership and across key stakeholders, proactively identifying opportunities, proactively mitigating risks, and providing clear, decisive direction across multiple, interdependent workstreams. This position is an individual contributor role reporting to the Senior Director, Customer Success Strategy & Analytics.

Responsibilities

Own and help define the overarching CS Strategy & Operations program roadmap and vision for major Customer Success Operations initiatives, with a bias to agentification and automation
Collaborate with senior leaders to proactively plan program objectives, scope, and deliverables, and manage expectations on an ongoing basis to ensure outcomes that materially improve customer experience and business performance.
Design and facilitate strategic brainstorming and working sessions with SMEs, cross-functional stakeholders, and CS leaders to surface, shape, and pressure-test new initiatives before they enter the program roadmap.
Enable all activities from strategic inception through to successful delivery and adoption, directing cross-functional program activities, and driving a shared understanding and accountability across multiple workstreams and with stakeholders at all levels, including the C-suite as needed.
Lead the development and presentation of executive-level communications, including Steering Committee updates, to ensure a shared understanding of program status, strategic value, and business impact.
Create and manage program-level artifacts, including long-range strategic plans, cross-program dependency maps, and holistic risk and issues logs that inform and guide executive decision-making.
Define and track program-level success metrics tied to business outcomes (e.g., adoption, GRR, efficiency gains)
Model and champion AI-augmented program management practices: using AI tools to synthesize cross-functional updates, surface risks earlier, accelerate reporting/Steering Committee prep, and scale program oversight across a growing initiative portfolio.
Lead and evolve our CS Strategy & Operations program management methodology and best practices, sharing lessons learned and driving a culture of continuous improvement across the organization.

Job Designation

Hybrid:

Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation) Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

What you bring

Basic

8+ years of combined strategy/operations and program management/enterprise transformation experience, with a proven track record of owning and delivering multiple, large-scale programs.
5+ years of experience specifically with Customer Success, Sales, or broader GTM Space within a SaaS or subscription-based business.
Demonstrated ability to influence and build consensus with working teams, senior leadership and C-level executives.
Strong problem solver and sense of urgency
Extensive experience driving digital transformation with a focus

... For full info follow application link.DocuSign is an Equal Opportunity Employer. Individuals seeking employment at DocuSign are considered without regards to race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, citizenship status, or any other legally protected category.

Apply About employer

More about this job

Skills

Customer experience
Strategic planning
Decision making
Program management
Process improvement
Sales

Report this job