Jobs in the United States

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Senior EHS Coordinator
Jobot
Charleston, IL
- $105,000 to $125,000 USD / year
We are seeking an experienced Health, Safety & Environmental Manager to lead and continuously improve safety and environmental initiatives across a manufacturing environment. This is a…
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New York Metro Regional Marketing Lead - Senior Manager
PwC US Group LLP
NY · Florham Park, NJ
What You Must Have
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Manager Rehabilitation Services
DMC Rehabilitation Institute of Michigan
Detroit, MI
Identifies the need for policy development and/or revision, defines policies in collaboration with higher level management, input, goals and objectives. Oversees or directs the development…
Added 1 min ago
SO
Highway Maintenance Worker Trainee
State of Kansas
KS
- $41,288 to $43,243.2 USD / year
Personal and Professional Development Opportunities
Added 1 min ago
Financial Center Manager III
Fifth Third Bank, National Association
United States
The NMLS web site (mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration requiredforemployment in this position
Added 1 min ago
Product Manager III
Proceed with Safety
Saint Louis, MO
This position allows for a hybrid work schedule which includes a minimum of 3 days per week in our St
Added 1 min ago
Perioperative - Business Manager
Trinity Health
Muskegon, MI
Responsible for planning, organizing, directing and evaluating fiscal operations and related support services for the core process and develop strategic financial plans for the core…
Added 1 min ago
Mechanical Engineering Manager, Evansville, IN
Frontier-Kemper Const Inc
Evansville, IN
Frontier-Kemper, a Tutor Perini Company, is seeking an Mechanical Engineering Manager for our home office in Evansville, Indiana.
Added 1 min ago
Resident Accounts Specialist
CLS Living
Austin, TX
The Centralized Accounts Manager plays a hands-on role in supporting daily operations, driving consistency across processes, and maintaining a high level of professionalism in all resident,…
Added 1 min ago
Medical Receptionist - Assyrian/Arabic Bilingual
EPIC Health System LLC
Chicago, IL
Troubleshoot patient issues and escalate concerns to the appropriate team members, such as the office manager, physician, or billing department.
Added 1 min ago
Manager, Engineering & Maintenance
Americold
Springdale, AR
Minimum 5 years of warehouse maintenance management experience required · HAZMAT certification required
Added 1 min ago
AH
Nurse Manager Nursing Administration Full Time Days 8a-4p Atlantic Health Newton Medical Center
Atlantic Health System
Newton, NJ
- Full-time
…responsibilities include: human resources management, practice business development, daily operational efficiency, effectiveness, and regulatory…
Added 1 min ago
LA
Office Manager
Lamar Advertising
LEXINGTON, KY
- $20 to $23 USD / hour
Must possess proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
Added 1 min ago
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Senior Director, System Solutions
Arizona State University
United States
- $115,000 to $160,000 USD / year
Administers and evaluates all business and administrative matters including budget, operations, and programs and personnel administration within several departments. Provides financial…
Added 2 mins ago
RU
Senior Product Manager - Digital Payments & Tokenized Deposits
Randstad USA
New York, NY
- $78 to $80 USD / hour
…cases,accounting,balance sheets,banking,liquidity management,treasury operations,core banking,Deposits,distributed ledger,enterprise architecture,financial…
Added 2 mins ago
AI Transformation Manager
Sia
Philadelphia, PA
We're looking for an AI Transformation Manager to join Sia's ETI practice and help clients across energy, transportation, and industrial sectors successfully adopt and scale AI across their…
Added 2 mins ago
AI Transformation Manager
Sia
Bellevue, WA
We're looking for an AI Transformation Manager to join Sia's ETI practice and help clients across energy, transportation, and industrial sectors successfully adopt and scale AI across their…
Added 2 mins ago
School Maintenance Worker
Phalen Leadership Academies
Merrillville, IN
…requiring specialized services or outside contractors to the School Operations…
Added 2 mins ago
Lead Product Manager – Clinical Outcomes
Humana
Chicago, IL
The Lead Product Manager will work across clinical initiatives focused on improving outcomes for members with chronic conditions such as Congestive Heart Failure (CHF), hypertension, and…
Added 3 mins ago
Home2 Breakfast Dish
Schulte Companies
Perrysburg, OH
…inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most…
Added 3 mins ago
Site Quality Manager
ERMCO Phoenix
Waddell, AZ
The Site Quality Manager will lead the site quality team and partner closely with Operations, Engineering, Supply Chain, and enterprise Quality to establish effective processes, solve…
Added 3 mins ago
AC
Apartment Community Manager - Legacy North
AIR Communities
Plano, TX
- $100,000 to $115,000 USD / year
Our Community Managers are true business leaders who direct operations, sales, finances, and team development. They are industry front runners and influencers who deliver extraordinary…
Added 3 mins ago
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FP&A Manager - Property
AIR Communities
Chicago, IL
- $135,000 to $160,000 USD / year
We are hiring a Manager, FP&A, with a focus on Property G&A to join our Finance team in Chicago, IL or Denver, CO. This role will be responsible for monthly and quarterly financial…
Added 3 mins ago
SF
Program Manager
Santa Fe County
Santa Fe, NM
- $33.19 to $39.82 USD / hour
Under the general supervision of the assigned Department Division Manager, assists with the implementation, coordination, and operational oversight of public health and social service…
Added 3 mins ago
Production Supervisor
Combined Metals Company LLC
Grand Prairie, TX
Reports issues and urgent items to Production Manager and fellow supervisors.

Flexcar

Member Experience Manager

Marietta, GA, United States

Apply on goflexcar.applytojob.com About employer

Applications open in a new tab.

Job details

Apply by: Feb 11, 2027
Posting language: English
Posted: Nov 13, 2026

Original job description

Job Title: Member Experience Manager Location: Onsite, Marietta, GA Salary: $65,000+ ;15% Bonus ; full benefits day one Flexcar is completely reimagining car ownership. Flexcar is the world’s first month-to-month car lease, with insurance and maintenance included. Combining operational expertise with technology, data, and AI , we are transforming every aspect of the customer’s journey and providing a smarter, more flexible alternative to buying or leasing a car. The Member Experience Manager is the on-site leader accountable for delivering an exceptional Flexcar experience at a single location. You’ll combine people leadership, operational execution, and hands-on problem-solving to create a best-in-class member experience while driving consistency with Flexcar’s brand and service expectations. You will manage a team of Member Experience Specialists, oversee daily operations, uphold quality standards, and ensure members feel supported at every stage of their journey: from pickup to ongoing service needs. Your core KPIs are: Customer Experience Score, Inventory Availability Score, Unavailability Score, Fleet Utilization Score. What You’ll Do Team Leadership & Coaching

Lead, coach, and develop a team of Member Experience Specialists to deliver consistent, high-quality service.
Conduct regular 1:1s, performance feedback, and ongoing skills development.
Set daily/weekly priorities aligned with Customer Experience Score and operational performance.
Foster a positive, member-first culture that reflects Flexcar’s values.

Customer Issue Resolution

Drive fast and effective problem resolution that protects or improves the Customer Experience Score.
Serve as the final escalation point for complex or sensitive member issues.
Ensure thorough follow-up and accountability for all open cases.

Operational Oversight

Own all on-site Member Experience operations for your location, including member pickups, after-pickup support, and service coordination.
Maintain site-level Inventory Availability Score by coordinating closely with the Service and Operations teams.
Reduce Unavailability Score by proactively managing vehicle readiness, service scheduling, and turnaround time.
Manage scheduling, coverage planning, and workload distribution across the team.
Ensure all vehicles meet Flexcar’s quality standards prior to pickup/delivery.
Monitor location-level fleet movement and make adjustments to improve the Fleet Utilization Score and reduce avoidable downtime.
Track key trends that impact availability and escalate systemic issues.

Quality & Continuous Improvement

Monitor team performance across all core KPIs and take proactive action to maintain high performance standards.
Identify process gaps and champion improvements that raise service quality and reduce friction.
Ensure compliance with Flexcar standards, policies, and procedures.

Hands-On Support (as Needed)

Assist with pickups, vehicle movements, service coordination, and member communication during peak times or staffing gaps. Model the behaviors and service standards expected from the team.

Who We’re Looking For

Leadership – Strong communication, coaching and performance-management skills
Analytical Thinking – Ability to interpret and act on performance data tied to core KPIs. Strong analytical, problem-solving, and prioritization skills.
Drive & Work Ethic – Brings urgency and energy every day. Excited about taking on additional responsibility.
Pursuit of Excellence – Holds themselves to high standards. Never settles for “good enough.” Takes pride in their work.
People Skills – Communicates with clarity and empathy. Builds trust with customers and teammates in moments that matter.
Coachable & Curious – Learns fast. Applies feedback quickly. Never satisfied - always looking to improve.
Grit & Humility – No job is beneath them. They jump in - whether it’s troubleshooting a tech issue or washing a car.

What tops the tank:

Rest & Relaxation: Flexible PTO policy.
Future Savings: Benefit from a 401(k) plan with company match from day one.
Benefits: Excellent, low-cost healthcare coverage available on day one. Including medical, dental and vision.
Drive a Flexcar! Discounted employee rate on Flexcar products and no annual membership fee.
Weekly Pay
Other amazing perks

Disclaimer: This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the Employer. Flexcar is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Flexcar provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Flexcar is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Flexcar provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Apply on goflexcar.applytojob.com About employer

More about this job

Skills

Leadership
Problem solving
Manage a team
Team leadership
Customer experience
Drive at high speeds
Scheduling
Regulatory compliance
Communication skills
Coaching
Performance management
Analytical skills
Prioritization
Troubleshooting

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Work requirements

Jobs in the United States