Computer Maintenance Technician-Job Class Code: 7525

Class Code: 7525

JOB DESCRIPTION

Position Title: COMPUTER MAINTENANCE TECHNICIAN

Responsible To: Director of Technology

Basic Function: Perform a variety of skilled and technical duties related to the installation, repair, alternation and maintenance of computers, printers, and peripherals.

Performance Responsibilities:

• Perform a variety of skilled and technical duties related to the installation, repair, alteration and maintenance of computers, printers, and other peripheral equipment.
• Maintain cable location diagrams for school area networks.
• Install computer hardware systems and software, including upgrades and enhancements.
• Perform preventative maintenance on computer equipment.
• Install network interface cards and cables to connect workstations to the local area networks; determine appropriate location for installation; test equipment for proper operation.
• Move equipment to new locations as requested; re-route and install cables for new location; test system to assure proper operation.
• Perform component level equipment repair; remove defective components and replace and initiate test procedures according to established procedures; locate and request replacement components.
• Uses diagnostic software to isolate computer programs.
• Provide assistance, information and technical expertise to faculty, administrators, and students regarding the safe and proper operation, care and maintenance of computer equipment.
• Maintain records of computer and network repairs.
• Perform related duties as assigned by District Technology Coordinator.

Knowledge of:

• Computerized and electronic equipment including computers, peripherals, and other data communication equipment.
• Methods, equipment and tools used in the skilled repair and servicing of computer equipment.
• Safety practices and precautions used in working with computer equipment.
• Operation of a variety of testing equipment.
• Basic DOS, Mac OS, and Windows commands.
• Technical aspects of the computer field.
• Basic record-keeping techniques.
• Interpersonal skills using tact, patience and courtesy.
• Health and safety regulations.

Ability to:

• Perform a variety of skilled and technical duties as related to the installation, repair alteration and maintenance of computers and peripherals.
• Install computers and related equipment at District sites.
• Read, interpret and implement technical service manuals and schematic diagrams to repair assigned computer and peripheral equipment.
• Plan and lay out installation and repair work.
• Maintain records related to work performed.
• Establish and maintain cooperative and effective working relationships with others.
• Analyze situations accurately and adopt an effective course of action.
• Lift heavy objects.
• Work with District Technology Coordinator.
• Provide assistance, information and technical expertise to faculty, administrators, and students regarding safe and proper operation, care and maintenance of computerized equipment.
• Maintain records of computer and network repairs, materials used, moving and installation activities and work orders; maintain records of maintenance supplies used.

Minimum Qualifications:

• Any combination equivalent to: 2 years’ of college level course work in computer science and 2 years’ experience troubleshooting, repairing, and servicing computers and related equipment.

Terms of Employment:

Two hundred forty (240) days at 8 hours per day

Evaluation:

Performance of this job will be evaluated in accordance with provisions of board policy for classified personnel.