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Solutions Architect, NYC
Exa
New York, NY
- $160,000 to $300,000 USD / year
- Lead the technical side of new opportunities alongside Account Executives, from first call through technical win
Added 1 min ago
Financial Advisor - PNC Wealth Management
PNC
Milford, OH
…and pipeline management. Meets service level agreements on lead and referral follow up. Adheres to all applicable laws, regulations, policies and…
Added 1 min ago
Relationship Banker Business Specialist
PNC
Roseville, CA
…wide range of ecosystem partners. Responsible for proactive lead generation and appointments conducted inside and outside of branch. Delivers a differentiated client experience from…
Added 1 min ago
Human Resource Business Partner Senior--Customer Care Center
PNC
Pittsburgh, PA · Birmingham, AL · Atlanta, GA · Downers Grove, IL · Cleveland, OH
…capability strategy, organizational effectiveness, change readiness, data-driven workforce insights, and risk management. The successful candidate will bring strong business acumen,…
Added 1 min ago
Staff Engineer
BlackLine Systems, Inc.
United States
As a Staff Software Engineer, you will play a crucial role in building the next generation of BlackLine and data platform. BlackLine thrives on data and we are investing heavily in being…
Added 2 mins ago
TI
Senior Program Manager, Trade
TRUECar, Inc.
Santa Monica, CA
- $88,000 to $117,000 USD / year
Coordinate Trade's dependencies on shared teams, including Engineering, Data Science, Dealer Sales, Marketing, Support, Legal and Finance, and on partners such as lenders, credit unions,…
Added 2 mins ago
NH
Senior Resource Center Recreation and Operations Program Manager
New Hanover County
Wilmington, NC
- $27.09 to $46.06 USD / hour
Lead the Senior Center of Excellence certification and reporting process, ensuring timely submissions and accurate, organized documentation.
Added 2 mins ago
Dean of Instruction - Elementary
Aspire Public Schools
Los Angeles, CA
Lead or support least one instructional/content department team or grade level span
Added 2 mins ago
Assistant Principal - High School (School Climate/Culture)
Aspire Public Schools
Huntington Park, CA
Manage process for analyzing data to increase student achievement, including students with special needs and related compliance and collaboration with SPED and Student Services colleagues
Added 2 mins ago
XE
Sr Accounting Analyst
Xcel Energy Services Inc
Minneapolis, MN
- $73,700 to $104,633.33 USD / year
Xcel Energy is a place where you’ll have opportunities to grow, expand your skills, and help lead the clean energy transition. We offer meaningful rewards, recognition, and support to help…
Added 2 mins ago
XE
Product Owner - Agentic Voice Response (AVR)
Xcel Energy Services Inc
Roseville, MN · Minneapolis, MN · Eau Claire, WI · Denver, CO · Amarillo, TX
- $97,600 to $138,600 USD / year
…milestones. They will apply agile principles and processes to lead a development team of Xcel and vendor partners to ensure work is prioritized to focus on those with maximum value and…
Added 2 mins ago
Clinical Program Manager - Evernorth - Remote (Clinical Operations Support & Custom Services)
The Cigna Group
United States
…support, specialty program implementation, operational governance, data quality, process optimization, and ongoing pharmacy benefit and clinical configuration…
Added 3 mins ago
Project Manager II
PCC Portland Community College
United States
Collects and analyzes a variety of complex data and information. Measures project performance, performs statistical analysis, and summarizes findings in applicable reports or other…
Added 3 mins ago
SF
Vice President, Sales & Marketing
SF Fire Credit Union
San Francisco, CA
- $225,000 to $338,000 USD / year
Design and lead an enterprise sales model spanning branches, digital channels, business development, partnerships, and referrals
Added 4 mins ago
Staff Backend Engineer, Moderation Enforcement
Reddit
Remote, United States
Lead a team of thoughtful, fast-moving, and motivated engineers. Set and define standards that improve developer workflows, recommend best practices, and help coach and mentor engineers on…
Added 4 mins ago
Blackstone Private Real Estate Credit and Income Fund (BREC) Finance, Vice President
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Lead and oversee the preparation and review of monthly NAV packages (including publication of monthly NAV per share to investors), quarterly and annual reporting, regulatory filings as…
Added 4 mins ago
Patient Care Technician - 5 West Unit - FT
Carilion Clinic
Roanoke, VA
May lead unit huddle; participate in IDR's (unit based interdepartmental patient rounds)
Added 4 mins ago
Patient Care Technician - 5 West Unit - PT
Carilion Clinic
Roanoke, VA
May lead unit huddle; participate in IDR's (unit based interdepartmental patient rounds)
Added 5 mins ago
National Manager, Software Engineer
Toyota
Plano, TX
…ensuring alignment with our overarching business objectives, and lead multiple teams. Leveraging their technical expertise, the TDO will innovate and deliver impactful business outcomes.…
Added 5 mins ago
Charter Logistics Coordinator - Fri-Mon
UPS
MIAMI, FL
…help you become better every day. We know what it takes to lead UPS into tomorrow - people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself…
Added 5 mins ago
Global HRBP Manager for Human Resources
UPS
ATLANTA, GA
…help you become better every day. We know what it takes to lead UPS into tomorrow - people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself…
Added 5 mins ago
Charter Logistics Coordinator - Thurs-Sun
UPS
MIAMI, FL
…help you become better every day. We know what it takes to lead UPS into tomorrow - people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself…
Added 5 mins ago
GH
ASC Solutions Architect - West
GE HEALTHCARE
Remote, United States
- $100,000 to $150,000 USD / year
The ASC Solutions Architect is the commercial solutioning and deal-architecture lead for complex ambulatory surgery center opportunities. This role partners with ASC Development Leaders,…
Added 5 mins ago
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ASC Solutions Architect - East
GE HEALTHCARE
Remote, United States
- $100,000 to $150,000 USD / year
The ASC Solutions Architect is the commercial solutioning and deal-architecture lead for complex ambulatory surgery center opportunities. This role partners with ASC Development Leaders,…
Added 6 mins ago
CW
Facilities Manager
Crimson Wine Group LTD
Healdsburg, CA
- $120,000 to $125,000 USD / year
Lead the bottling line: preventive maintenance, changeovers, troubleshooting, pre-run preparation, in-season response, and upgrade recommendations.

Flagship

Site Manager

Gloucester City, NJ, United States

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Job details

Posting language: English
Posted: Nov 3, 2026

Original job description

Position Overview

The Site Manager (SM) is responsible for overseeing the daily performance and long-term success of a Spotless Brands location. This leader ensures operational excellence, delivers exceptional customer experience, and drives site-level financial results. The Site Manager is accountable for leading and developing team members, maintaining a clean and safe environment, and executing all company policies and procedures.

This role serves as the on-site business owner, responsible for staff performance, site profitability, service execution, and customer satisfaction. Site Managers report directly to the District Manager and are responsible for leading a team that may include Assistant Managers and frontline team members.

This position may be classified as exempt (salaried) or non-exempt (hourly) based on applicable state and federal wage and hour laws. In some states, such as Colorado, the Site Manager role may be non-exempt due to minimum salary threshold requirements. Regardless of classification, the duties and expectations of the role remain consistent.

Essential Functions (Other Duties as Assigned)

Operational Leadership

Lead day-to-day operations to ensure consistent delivery of safe, efficient, and high-quality car wash experience
Ensure team compliance with all standard operating procedures (SOPs), safety protocols, operational audits, and service standards
Maintain a professional, clean, and customer-ready site at all times
Collaborate with facilities and/ or corporate support center teams to report and resolve equipment issues; perform only basic troubleshooting where appropriate
Monitor equipment performance and proactively escalate significant concerns to appropriate support partners
Perform other duties as assigned to support the team and the needs of the business

Team Development & Performance

Ensure all hiring practices are executed in accordance with company policies and applicable employment laws, including accurate entry of new hire data and employment changes in all systems
Maintain data integrity to support compliance accurate payroll, reporting, and workforce planning – understanding that inaccurate or incomplete information may result in compliance risk or operational disruptions
Ensure accurate and timely completion of scheduling, payroll, and timekeeping responsibilities, including monitoring hours worked, approving timecards, and submitting payroll data in accordance with company policies and applicable labor laws
Set clear performance expectations and deliver timely feedback, recognition, and corrective action when necessary
Create a positive and inclusive team culture that reflects Spotless Brands’ values
Drive a “One Team” Spotless Brand culture by leading daily operations with consistency, promoting collaboration, and guiding the team through change initiatives
Partner with human resources (HR), Loss Prevention, and district leadership on employee relations matters

Customer Experience & Community Engagement

Model and reinforce exceptional customer service behaviors
Resolve customer complaints and concerns promptly, ensuring a positive brand experience
Engage with local community to build brand loyalty and awareness

Sales & Financial Management

Drive achievement of site-level goals including revenue, profit, membership sales, and customer retention
Oversee site-level inventory management (e.g., chemicals, supplies, uniforms) and ensure timely reordering within budget
Maintain accurate financial records including labor scheduling, daily reconciliation, invoicing, cash tip logs, and bank deposits
Accurately manage timekeeping and payroll responsibilities in accordance with company policies and applicable wage and hour laws, ensuring timely submission and compliance with reporting requirements
Ensure full compliance with company cash handling and loss prevention policies

Safety & Compliance

Create a culture of safety by ensuring all team members follow safety guidelines and respond appropriately to incidents
Conduct regular safety audits and partner with Asset Protection/ Loss Prevention, HR, and Facilities
Ensure compliance with all company policies, as well as applicable federal, state, and local laws and regulations related to employment practices and workplace standards

Communication & Collaboration

Serve as the liaison between the site and the District Manager escalating site-level concerns as appropriate
Provide timely updates and reporting to leadership on site performance, staffing, and operational opportunities
Partner with support functions (e.g., Facilities, HR, Marketing, IT, etc... )

Site Type Variations

The core responsibilities of the Site Manager remain consistent across all locations and while core duties do not change, the operational emphasis may vary slightly depending on the site type:
Express Sites: Prioritize high-throughput exterior wash operations with a strong focus on speed, automation, and membership These sites typically operate with smaller, leaner teams where direct leadership is essential.
Full-Service Sites: Include both exterior and interior vehicle cleaning, requiring greater labor coordination and a higher-touch customer experience.
Flex Sites: Combine full-service and express wash models and may include additional profit centers such as convenience store and/or lube center, requiring cross-functional coordination, broader staffing needs, and inventory management.

Education and Experience

High School Diploma or equivalent required; associate or bachelor’s degree in business, management, or related field preferred
Minimum of 1 year of progressive leadership experience in a customer-focused retail, service, or automotive environment is strongly preferred but not required
Minimum of 18 years of age required due to equipment and/ or fuel handling responsibilities (where applicable)
Must meet all required certification and regulatory compliance standards applicable to the role, as defined by federal, state, and local laws (e.g., fuel handling, food safety, alcohol/ tobacco sales, environmental safety, OSHA requirements), where applicable
Demonstrated experience managing teams, staffing schedules, and daily operational workflows
Proven ability to drive results in a fast-paced, hands-on environment
Previous experience in the car wash, oil change, convenience store, or quick service industry is strongly preferred but not required

Knowledge, Skills, and Abilities

Knowledge

Operational practices in high-volume customer-facing environments
Basic financial and inventory management
Team member supervision, development, and scheduling
Safety and compliance standards for service-based environments

Skills

Strong leadership and team-building skills
Effective problem solving and conflict resolution
Time management and multitasking skills in a fast-paced environment
Excellent written and verbal communication
Basic mechanical aptitude to identify equipment issues
Basic computer skills, including the ability to use email, navigate spreadsheets (e.g., MS Excel) and perform standard data entry tasks

Abilities

Ability to work in a fast-paced, outdoor environment
Ability to work flexible hours, including evenings, weekends, and holidays
Ability to learn quickly and apply new procedures and/ or operational tools

Physical Requirements

Ability to walk, stand, and move, often uneven, moving and/ or wet surfaces through site
Ability to stoop, crouch, bend frequently, and constantly using fingers, hands, and arms including occasional ascending and descending a ladder
Ability to twist, carry, reach, push, and pull frequently
Ability to lift and carry 50 pounds without assistance for work-related materials
Ability to work outdoors and be efficient in all weather conditions
Ability to work on your feet in a fast-paced, physically active environment
Must be able to work in an environment with varying noise levels, including loud sounds from machinery, tools, or high-traffic areas
Ability to operate point-of-sale systems, tablets, and computers to record metrics, process transactions, and complete required documentation
Ability to communicate clearly and professionally with customers, peers, and leaders using verbal and written communication
Flexibility to work non-traditional hours, including evenings and weekends, as business needs or emergencies arise

This job description in no way states or implies that these are the only duties to be performed by the employee(s) in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. The requirements listed in this document are the minimum levels of knowledge, skills, and abilities.

Spotless Brands and its subsidiaries comply with federal and state disability laws and make reasonable accommodation for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or recruitment process, please contact the Human Resources department and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Human Resources team will respond to your email promptly.

Spotless Brands and its affiliate brands are Equal Employment Opportunity (EEO) employers. Spotless Brands invites all qualified interested applicants to apply for career opportunities. It is the policy of the company to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran, disabled status or any other protected group status as defined by and subject to applicable federal, state and local laws. We use E- Verify to check employment eligibility: https://www.everify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf and https://www.e-verify.gov/sites/default/files/everify/posters/IER_RightToWorkPoster%20Eng_Es.pdf

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More about this job

Skills

Site Manager
Customer experience
Customer service
Lead a team
Leadership
Regulatory compliance
Troubleshooting
Monitor equipment
Employment law
Payroll
Reporting
Scheduling
Loss prevention
Employee relations
Community engagement
Sales
Inventory management
Cash handling
Follow safety precautions in work practices
Cleaning
Food safety
Team building
Problem solving
Conflict resolution
Time management
Multitasking
Communication skills
Computer skills
Microsoft Excel
Data entry
Point of sale
Documentation

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