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Added 4 mins ago
Sales Team Manager - SouthPark Mall
Belk, Inc.
Charlotte, NC
Effectively manage shortage control and inventory accuracy, ensuring team compliance with asset protection, product protection standards, safety guidelines, and security protocols.
Added 5 mins ago
Project Manager, Wireless
ADB Companies
Denver, CO
OUR MISSION: We are a customer-centric partner providing innovative solutions. The safety, well-being, and career growth of our team members are the benchmarks of our success.
Added 5 mins ago
Tower Tech II
ADB Companies
Denver, CO
OUR MISSION: We are a customer-centric partner providing innovative solutions. The safety, well-being, and career growth of our team members are the benchmarks of our success.
Added 5 mins ago
Tower Tech I
ADB Companies
Denver, CO
OUR MISSION: We are a customer-centric partner providing innovative solutions. The safety, well-being, and career growth of our team members are the benchmarks of our success.
Added 5 mins ago
Supervisor, Wireline
ADB Companies
San Benito, TX
OUR MISSION: We are a customer-centric partner providing innovative solutions. The safety, well-being, and career growth of our team members are the benchmarks of our success.
Added 17 mins ago
Maintenance Technician 1, Residential
The RMR Group
Atlanta, GA
The RMR Group (Nasdaq: RMR) is a leading U.S. alternative asset management company, unique for its focus on commercial real estate (CRE) and related businesses. RMR’s vertical integration…
Added 18 mins ago
Senior Technician, Layer 1 (Phoenix, AZ)
Opportunities
Remote, United States
Support SAN/NAS infrastructure, storage fabrics, multipathing, replication, snapshots, and associated data-protection technologies.
Added 22 mins ago
LB
Sales Lead Rochester Marketplace
Lane Bryant Brands Opco LLC
Store 6690-Rochester Mktplc-LaneBryant-Rochester, MN
- $11.41 to $14.16 USD / hour
Support the store’s priorities by adhering to brand guidelines, operational requirements, and asset protection policies.
Added 22 mins ago
Sales Lead, Battlefield Mall
Lane Bryant Brands Opco LLC
Store 6496-Battlefield-LaneBryant-Springfield, MO
Support the store’s priorities by adhering to brand guidelines, operational requirements, and asset protection policies.
Added 22 mins ago
Sales Lead, Poyner Place
Lane Bryant Brands Opco LLC
Store 6215-Poyner Place-LaneBryant-Raleigh, NC
Support the store’s priorities by adhering to brand guidelines, operational requirements, and asset protection policies.
Added 22 mins ago
Sales Lead (SLPT) -Lane Bryant Camp Creek
Lane Bryant Brands Opco LLC
Store 6036-Camp Creek Mktplc-LaneBryant-Atlanta, GA
Support the store’s priorities by adhering to brand guidelines, operational requirements, and asset protection policies.
Added 22 mins ago
Sales Lead, Epps Bridge Center
Lane Bryant Brands Opco LLC
Store 4859-Epps Bridge Center-LaneBryant-Athens, GA
Support the store’s priorities by adhering to brand guidelines, operational requirements, and asset protection policies.
Added 22 mins ago
Sales Lead, Greendale Centre
Lane Bryant Brands Opco LLC
Store 4776-Greendale Ctr-LaneBryant-Greenwood, IN
Support the store’s priorities by adhering to brand guidelines, operational requirements, and asset protection policies.
Added 22 mins ago
LB
Sales Lead (SLPT) -Stonecreek TC
Lane Bryant Brands Opco LLC
Store 4597-Stone Creek Ctr-LaneBryant-Cincinnati, OH
- $11 to $14.92 USD / hour
Support the store’s priorities by adhering to brand guidelines, operational requirements, and asset protection policies.
Added 23 mins ago
L
Full Time - Asset Protection Agent - Day
Lowes
Albuquerque, NM
- Full-time
Business, Criminal Justice, Safety, or related loss prevention / asset protection field
Added 32 mins ago
NI
Seasonal Asset Protection - Coordinator - King of Prussia
Nordstrom Inc
King Of Prussia, PA
- $22.05 to $22.95 USD / hour
The Asset Protection Coordinator helps maintain a safe, secure environment for our people, customers, and assets. In this role, you’ll support safety initiatives, investigate incidents, and…
Added 32 mins ago
NI
Asset Protection - Coordinator - Westfarms
Nordstrom Inc
Farmington, CT
- $22.85 to $23.75 USD / hour
The Asset Protection Coordinator helps maintain a safe, secure environment for our people, customers, and assets. In this role, you’ll support safety initiatives, investigate incidents, and…
Added 32 mins ago
Manager - Asset Protection - San Tan Village Rack
Nordstrom Inc
Gilbert, AZ
The Manager of Asset Protection (AP) is responsible for supervision of Asset Protection teams in the store they support. This supervision includes recruiting, development, performance…
Added 32 mins ago
Manager - Asset Protection - Twenty Ninth Rack
Nordstrom Inc
Boulder, CO
The Manager of Asset Protection (AP) is responsible for supervision of Asset Protection teams in the store they support. This supervision includes recruiting, development, performance…
Added 35 mins ago
Assistant General Manager
Sandpiper Property Mgt
Conyers, GA
Property & Asset Protection: Responsible for the protection of Company assets as well as company and guest information. Provide necessary back-up duties (housekeeping, front desk, etc.) as…
Added 39 mins ago
FL
Assistant Manager
Foot Locker
Burlington, MA
- $20.5 USD / hour
…management, customer relations, stock, visual merchandising, asset protection, and training? Additionally, in the absence of your store manager, you would assume all managerial…
Added 40 mins ago
Field Service Warranty Manager
Integra
Houston, TX
…construction, procurement, and operations teams to improve asset reliability, recover warranty value, reduce costs, and support an effective transition from project turnover to ongoing…
Added 49 mins ago
BW
Asset Protection Supervisor Full Time
BJ's Wholesale Club, Inc.
Waltham, MA
- Full-time
Responsible for safety, asset protection, and inventory control. Leads and executes inventory counts, supervises, and directs the work of Team Members in the asset protection and inventory…
Added 51 mins ago
Assistant Store Manager - Birmingham/Tuscaloosa
America's Thrift Stores
Birmingham, AL · McCalla, AL · Tuscaloosa, AL · Gardendale, AL · Alabaster, AL · Hoover, AL · Springville, AL
Collaborate with the Asset Protection team and People & Culture Business Partner to investigate incidents related to company assets, equipment, personnel, or operations and support…
Added 58 mins ago
Operations Supervisor
CVS Orlando FL Distribution, L.L.C.
Orlando, FL
Partner with Transportation, Inventory Control, Asset Protection, Maintenance, Human Resources, and other Distribution Center departments to resolve operational issues.

Flagship

Site Manager

Gloucester City, NJ, United States

Apply About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Nov 3, 2026

Original job description

Position Overview

The Site Manager (SM) is responsible for overseeing the daily performance and long-term success of a Spotless Brands location. This leader ensures operational excellence, delivers exceptional customer experience, and drives site-level financial results. The Site Manager is accountable for leading and developing team members, maintaining a clean and safe environment, and executing all company policies and procedures.

This role serves as the on-site business owner, responsible for staff performance, site profitability, service execution, and customer satisfaction. Site Managers report directly to the District Manager and are responsible for leading a team that may include Assistant Managers and frontline team members.

This position may be classified as exempt (salaried) or non-exempt (hourly) based on applicable state and federal wage and hour laws. In some states, such as Colorado, the Site Manager role may be non-exempt due to minimum salary threshold requirements. Regardless of classification, the duties and expectations of the role remain consistent.

Essential Functions (Other Duties as Assigned)

Operational Leadership

Lead day-to-day operations to ensure consistent delivery of safe, efficient, and high-quality car wash experience
Ensure team compliance with all standard operating procedures (SOPs), safety protocols, operational audits, and service standards
Maintain a professional, clean, and customer-ready site at all times
Collaborate with facilities and/ or corporate support center teams to report and resolve equipment issues; perform only basic troubleshooting where appropriate
Monitor equipment performance and proactively escalate significant concerns to appropriate support partners
Perform other duties as assigned to support the team and the needs of the business

Team Development & Performance

Ensure all hiring practices are executed in accordance with company policies and applicable employment laws, including accurate entry of new hire data and employment changes in all systems
Maintain data integrity to support compliance accurate payroll, reporting, and workforce planning – understanding that inaccurate or incomplete information may result in compliance risk or operational disruptions
Ensure accurate and timely completion of scheduling, payroll, and timekeeping responsibilities, including monitoring hours worked, approving timecards, and submitting payroll data in accordance with company policies and applicable labor laws
Set clear performance expectations and deliver timely feedback, recognition, and corrective action when necessary
Create a positive and inclusive team culture that reflects Spotless Brands’ values
Drive a “One Team” Spotless Brand culture by leading daily operations with consistency, promoting collaboration, and guiding the team through change initiatives
Partner with human resources (HR), Loss Prevention, and district leadership on employee relations matters

Customer Experience & Community Engagement

Model and reinforce exceptional customer service behaviors
Resolve customer complaints and concerns promptly, ensuring a positive brand experience
Engage with local community to build brand loyalty and awareness

Sales & Financial Management

Drive achievement of site-level goals including revenue, profit, membership sales, and customer retention
Oversee site-level inventory management (e.g., chemicals, supplies, uniforms) and ensure timely reordering within budget
Maintain accurate financial records including labor scheduling, daily reconciliation, invoicing, cash tip logs, and bank deposits
Accurately manage timekeeping and payroll responsibilities in accordance with company policies and applicable wage and hour laws, ensuring timely submission and compliance with reporting requirements
Ensure full compliance with company cash handling and loss prevention policies

Safety & Compliance

Create a culture of safety by ensuring all team members follow safety guidelines and respond appropriately to incidents
Conduct regular safety audits and partner with Asset Protection/ Loss Prevention, HR, and Facilities
Ensure compliance with all company policies, as well as applicable federal, state, and local laws and regulations related to employment practices and workplace standards

Communication & Collaboration

Serve as the liaison between the site and the District Manager escalating site-level concerns as appropriate
Provide timely updates and reporting to leadership on site performance, staffing, and operational opportunities
Partner with support functions (e.g., Facilities, HR, Marketing, IT, etc... )

Site Type Variations

The core responsibilities of the Site Manager remain consistent across all locations and while core duties do not change, the operational emphasis may vary slightly depending on the site type:
Express Sites: Prioritize high-throughput exterior wash operations with a strong focus on speed, automation, and membership These sites typically operate with smaller, leaner teams where direct leadership is essential.
Full-Service Sites: Include both exterior and interior vehicle cleaning, requiring greater labor coordination and a higher-touch customer experience.
Flex Sites: Combine full-service and express wash models and may include additional profit centers such as convenience store and/or lube center, requiring cross-functional coordination, broader staffing needs, and inventory management.

Education and Experience

High School Diploma or equivalent required; associate or bachelor’s degree in business, management, or related field preferred
Minimum of 1 year of progressive leadership experience in a customer-focused retail, service, or automotive environment is strongly preferred but not required
Minimum of 18 years of age required due to equipment and/ or fuel handling responsibilities (where applicable)
Must meet all required certification and regulatory compliance standards applicable to the role, as defined by federal, state, and local laws (e.g., fuel handling, food safety, alcohol/ tobacco sales, environmental safety, OSHA requirements), where applicable
Demonstrated experience managing teams, staffing schedules, and daily operational workflows
Proven ability to drive results in a fast-paced, hands-on environment
Previous experience in the car wash, oil change, convenience store, or quick service industry is strongly preferred but not required

Knowledge, Skills, and Abilities

Knowledge

Operational practices in high-volume customer-facing environments
Basic financial and inventory management
Team member supervision, development, and scheduling
Safety and compliance standards for service-based environments

Skills

Strong leadership and team-building skills
Effective problem solving and conflict resolution
Time management and multitasking skills in a fast-paced environment
Excellent written and verbal communication
Basic mechanical aptitude to identify equipment issues
Basic computer skills, including the ability to use email, navigate spreadsheets (e.g., MS Excel) and perform standard data entry tasks

Abilities

Ability to work in a fast-paced, outdoor environment
Ability to work flexible hours, including evenings, weekends, and holidays
Ability to learn quickly and apply new procedures and/ or operational tools

Physical Requirements

Ability to walk, stand, and move, often uneven, moving and/ or wet surfaces through site
Ability to stoop, crouch, bend frequently, and constantly using fingers, hands, and arms including occasional ascending and descending a ladder
Ability to twist, carry, reach, push, and pull frequently
Ability to lift and carry 50 pounds without assistance for work-related materials
Ability to work outdoors and be efficient in all weather conditions
Ability to work on your feet in a fast-paced, physically active environment
Must be able to work in an environment with varying noise levels, including loud sounds from machinery, tools, or high-traffic areas
Ability to operate point-of-sale systems, tablets, and computers to record metrics, process transactions, and complete required documentation
Ability to communicate clearly and professionally with customers, peers, and leaders using verbal and written communication
Flexibility to work non-traditional hours, including evenings and weekends, as business needs or emergencies arise

This job description in no way states or implies that these are the only duties to be performed by the employee(s) in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. The requirements listed in this document are the minimum levels of knowledge, skills, and abilities.

Spotless Brands and its subsidiaries comply with federal and state disability laws and make reasonable accommodation for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or recruitment process, please contact the Human Resources department and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Human Resources team will respond to your email promptly.

Spotless Brands and its affiliate brands are Equal Employment Opportunity (EEO) employers. Spotless Brands invites all qualified interested applicants to apply for career opportunities. It is the policy of the company to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran, disabled status or any other protected group status as defined by and subject to applicable federal, state and local laws. We use E- Verify to check employment eligibility: https://www.everify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf and https://www.e-verify.gov/sites/default/files/everify/posters/IER_RightToWorkPoster%20Eng_Es.pdf

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More about this job

Skills

Site Manager
Customer experience
Customer service
Lead a team
Leadership
Regulatory compliance
Troubleshooting
Monitor equipment
Employment law
Payroll
Reporting
Scheduling
Loss prevention
Employee relations
Community engagement
Sales
Inventory management
Cash handling
Follow safety precautions in work practices
Cleaning
Food safety
Team building
Problem solving
Conflict resolution
Time management
Multitasking
Communication skills
Computer skills
Microsoft Excel
Data entry
Point of sale
Documentation

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