Jobs in the United States

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Added 6 mins ago
Lead Director Product Membership
CVS Health
Remote, United States
…working alongside engineering leads to execute the strategic vision for the Membership, Engagement & Retention…
Added 7 mins ago
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Forward Deployment Agentic Engineer
Guidehouse
BEAVERCREEK, OH
- $70,000 to $116,000 USD / year
Build and support agentic AI solutions using Claude, API integrations, and modern application development practices.
Added 7 mins ago
Senior Data Engineer
Marathon Petroleum Corporation
Findlay, OH
As a Senior Data Engineer, you will design, develop, and optimize scalable data pipelines and cloud-based data solutions using modern data architecture, Azure data services, including Data…
Added 7 mins ago
C
Technology Operations Engineer – OpenText B2B Integrations
Cognizant
New Albany, OH
- $79,000 to $92,500 USD / year
…at the heart of everything we do. As a Technology Operations Engineer – OpenText B2B Integrations , you will play a critical role in ensuring the stability, security, and performance of…
Added 7 mins ago
Lead Planning & Optimization Advisor/Engineer
Marathon Petroleum Corporation
Findlay, OH · Canton, OH
The Value Chain Optimization (VCO) team has an opening for a Cross-Regional Planning & Optimization Advisor/Engineer. The Cross-Regional Planning & Optimization Advisor/Engineer plays a…
Added 8 mins ago
GA
Sr Staff Applications Operations Engineer – Engineering Tools Automation & AI Ops
GE Aerospace
Evendale, OH · Cincinnati, OH · E Cleveland, OH · West Chester, OH
- $131,000 to $174,000 USD / year
…commitments while tracking ongoing execution and delivery of Application Operations delivery SLAs. Operational owner maintaining incident management, change controls, support coverage, and…
Added 8 mins ago
Data Engineer, Analytics (Technical Leadership)
Meta
Columbus, OH
Data Engineer, Analytics (Technical Leadership) Responsibilities:
Added 8 mins ago
Senior Software Engineer - Monetization Platform
Indeed
Columbus, OH
As a Senior Software Engineer at Indeed, you will contribute to the development and evolution of software systems that support core products and services used by people around the world.…
Added 8 mins ago
C
.NET Full stack Engineer with C#
Cognizant
Columbus, OH
- $86,000 to $99,000 USD / year
As a Senior Software Engineer , you will make an impact by designing, developing, and modernizing enterprise healthcare payer applications that support critical business functions including…
Added 8 mins ago
C
.NET Full stack Engineer with C#
Cognizant
Columbus, OH
- $86,000 to $99,000 USD / year
As a Senior Software Engineer , you will make an impact by designing, developing, and modernizing enterprise healthcare payer applications that support critical business functions including…
Added 8 mins ago
C
.NET Full stack Engineer with C#
Cognizant
Columbus, OH
- $86,000 to $99,000 USD / year
As a Senior Software Engineer , you will make an impact by designing, developing, and modernizing enterprise healthcare payer applications that support critical business functions including…
Added 8 mins ago
C
Java Full Stack Engineer with Spring boot/AWS Experience
Cognizant
Columbus, OH
- $86,000 to $99,000 USD / year
As a Java Full Stack Engineer with Spring boot/AWS exp, you will make an impact by designing and delivering scalable, cloud-native healthcare payer applications that improve payment…
Added 8 mins ago
C
Java Full Stack Engineer with Spring boot/AWS Experience
Cognizant
Columbus, OH
- $86,000 to $99,000 USD / year
As a Java Full Stack Engineer with Spring boot/AWS exp, you will make an impact by designing and delivering scalable, cloud-native healthcare payer applications that improve payment…
Added 8 mins ago
EG
Cloud Engineer
Eliassen Group
Columbus, OH
- $70 to $88 USD / hour
Our client seeks a senior Cloud Engineer to own and stabilize a legacy GCP and Azure footprint while assisting with conversions and decommissioning. The role will support automation efforts…
Added 8 mins ago
EG
Databricks Data Engineer
Eliassen Group
Columbus, OH
- $150,000 to $154,000 USD / year
Our client seeks a Databricks Data Engineer to design, build, and maintain scalable, reliable, and secure data pipelines, infrastructure, and systems that support consulting services and…
Added 9 mins ago
Network Engineer IV - Headquarters Network
Edward Jones
Saint Louis, MO
We are seeking an experienced Engineer who can provide technical leadership, drive platform modernization efforts, and contribute to the stability, scalability, and automation of our…
Added 17 mins ago
FC
Fire Alarm Technician (Electronic Equipment Tech II)
Fairfax County
Fairfax, VA
- $30.64 to $53.62 USD / hour
…the general direction and supervision of the chief building engineer and/or Facilities…
Added 17 mins ago
FC
HVAC and Plumbing Quality Control Engineer (Engineer II)
Fairfax County
Fairfax, VA
- $33.73 to $59.02 USD / hour
This role requires good physical ability, as the engineer will spend 75% of their day in the field conducting inspections and driving to sites.
Added 17 mins ago
RU
Automation Engineer (Ansible / Infrastructure)
Randstad USA
Remote, United States
- $65 to $70 USD / hour
We are seeking a skilled Ansible Automation Engineer to join our team to transform manual operational workflows into repeatable, automated infrastructure code. In this role, you will work…
Added 22 mins ago
PG
Software Engineer
Publicis Groupe Holdings B.V
Westminster, CO · Chicago, IL
- $73,500 to $136,500 USD / year
We’re looking for an experienced Software Engineer to help us build innovative and secure data solutions for social media, search, and digital ads within a Big Data environment. In this…
Added 32 mins ago
Software Engineer 2 - Mobile Developer (iOS & Android)
U.S. Bank
Earth City, MO
+ Understanding of application performance, monitoring, observability, and stability across mobile and backend ecosystems
Added 33 mins ago
Software Engineer
T-Mobile USA, Inc.
Bellevue, WA · Overland Park, KS · Frisco, TX
We are seeking a highly skilled and motivated iOS Software Engineer to join the team powering the T-Life app - T-Mobile’s flagship mobile experience. In this role, you will contribute to…
Added 36 mins ago
EG
Cloud Engineer
Eliassen Group
Pierre, SD
- $70 to $88 USD / hour
Our client seeks a senior Cloud Engineer to own and stabilize a legacy GCP and Azure footprint while assisting with conversions and decommissioning. The role will support automation efforts…
Added 36 mins ago
EG
Databricks Data Engineer
Eliassen Group
Pierre, SD
- $150,000 to $154,000 USD / year
Our client seeks a Databricks Data Engineer to design, build, and maintain scalable, reliable, and secure data pipelines, infrastructure, and systems that support consulting services and…
Added 49 mins ago
A
Maintenance Mechanic
Aerotek
Plymouth, MA
- $24 USD / hour
…assistance and career development pathways.Work EnvironmentWe engineer precision components that power the medical, aerospace, and electronics industries. As an employee-owned company,…

Flagler Technologies LLC

Field Engineer (Dedicated Team)

JACKSONVILLE, FL, United States

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Job details

Posting language: English

Original job description

Field Engineer (Dedicated Team)- Jacksonville, FL FLAGLER TECHNOLOGIES Managed Services Jacksonville, FL Metro | Full-Time | Field-Based Who Are We? We're more than just an IT support provider - we're a team committed to delivering exceptional service while fostering growth and development within our ranks. Our mission is to empower the next generation of IT professionals by creating opportunities for leadership and career advancement. When you join us, you become part of a team that's as invested in your success as we are in providing top-tier support to our clients. For this position, we're looking for a hands-on Field Engineer who lives in the Jacksonville area, enjoys being on the road, and takes pride in getting restaurant technology back up and running quickly. You'll support a dedicated restaurant customer with dozens of locations across Northeast Florida and southeast Georgia, working alongside a team lead and another field engineer who covers the northern portion of the territory. What Does a Typical Day Look Like in This Role? This is a field-based role. More than half of your time may be spent driving between restaurant locations and working on site. Some days may include several store visits, while others may require little travel. When a support request comes in, you'll first attempt to resolve it remotely and then travel to the restaurant when hands-on service is needed.

A typical day may include:

Monitoring ticket queues, backlogs, work assignments, and resolution times for the stores in your territory.
Receiving tickets escalated from the customer's third-party Tier 1 help desk and determining when an issue requires an on-site visit.
Troubleshooting by phone with store staff, then traveling on site when the issue cannot be resolved remotely.
Troubleshooting and replacing in-store hardware, including point-of-sale terminals, kitchen display systems and controllers, back-office computers, displays, headsets, and network equipment.
Managing hardware swaps, returns, and return merchandise authorizations.
Working directly with vendors to resolve hardware issues that fall outside our support scope.
Running, terminating, and testing network cabling and helping maintain reliable network connectivity within the stores.
Maintaining a practical inventory of small parts and supplies in your vehicle and picking up larger equipment from the local parts location when needed.
Documenting work with clear, accurate ticket notes and time entries.
Providing store staff and customer contacts with clear updates on open issues and participating in recurring customer meetings as needed.
Following established procedures, keeping shared records current, and coordinating store visits with the team lead and other field engineer. Territory and travel: Most locations are within approximately 50 to 60 miles of the Jacksonville metro area, including St. Augustine and the St. Marys and Kingsland areas of southeast Georgia. Individual trips may exceed 150 miles, and weekly mileage can range from approximately 100 miles to 1,000 miles or more depending on service demand. You'll also provide backup coverage for locations farther north in Georgia and South Carolina when needed. Schedule: The supported restaurants operate daily from 6:00 AM to midnight. This role participates in an on-call rotation covering those operating hours. After-hours responses are uncommon but may occasionally be required. Vehicle: You'll need a valid driver's license and a reliable, properly maintained personal vehicle suitable for frequent local and regional travel. What Qualifications or Experience Do I Need?

We're looking for someone who is comfortable working with hardware, communicating with people, and spending a significant part of the day behind the wheel. Previous experience with restaurant kitchen equipment is not required.

Candidates should bring:

Hands-on experience troubleshooting, repairing, and replacing computers, point-of-sale systems, peripherals, and network hardware.
Working knowledge of basic networking and network cabling, including terminating and testing Ethernet cable.
Friendly, professional customer-service skills, including the ability to communicate effectively with non-technical store employees.
The ability to work independently, manage a changing schedule across multiple locations, and take ownership of issues through resolution.
Comfort contacting vendors and coordinating with them to resolve hardware issues.
Careful attention to ticket documentation, time-entry accuracy, and follow-through.
Residence in the Jacksonville, Florida metro area.
A valid driver's license and a reliable, properly maintained vehicle suitable for frequent local and regional travel.
Willingness to travel extensively, including occasional longer trips into Georgia and South Carolina for coverage.
Availability to participate in an on-call rotation that supports restaurant operating hours from 6:00 AM to midnight.
The ability to lift up to 50 pounds safely.
A personal set of the basic networking and hand tools listed below.

Tools you'll be expected to provide and maintain:

RJ45 and Cat5 crimping tool
Punch-down tool
Wire strippers
Assorted flathead and Phillips screwdrivers
T25 and T17 security Torx bits
Tone generator and probe
Network cable tester
Cordless drill Just as importantly, we're looking for someone who is humble, hungry, and people-smart - someone who supports the team, communicates directly with store staff and customer contacts, and takes pride in getting things fixed correctly the first time. What Will Help You Stand Out?

While not required, you'll stand out if you have:

Experience supporting point-of-sale, restaurant, or retail technology.
Field-service experience supporting multiple locations across a geographic territory.
Experience working within a managed services provider or supporting a dedicated customer account.
Familiarity with ticketing systems and resolving tickets escalated from another support tier. What Else Should You Know About Us?
3 Weeks of Paid Time Off (vacation and sick time accrued, subject to manager approval).
Healthcare Options with 75% of your premium covered.
Dental & Vision Services
Group Life Insurance
401k with up to 4% matching and immediate vesting*
Professional development support, including training and certification reimbursement.* *Devices used to access company resources must be managed by Flagler Technologies while being used for work. A company computer and required peripherals will be provided. You'll need a personal cell phone for multi-factor authentication. Thanks for considering a position with us!

If you're a hands-on technician who lives in the Jacksonville area, enjoys working in the field, and takes pride in keeping technology running for busy restaurants, we'd like to hear from you. Apply today to be considered. Application Review Process Notice Please Read We will reach out if your qualifications match the role. Please do not call or email for application updates so our team can stay focused on supporting our clients.

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More about this job

Skills

Technical support
Troubleshooting
Point of sale
Valid driver's licence
Customer service
Work independently
Documentation
Heavy lifting

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