Jobs in the United States

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Added 1 min ago
DO
Hazardous Substances Engineer
Department of Toxic Substances Control
CA
- $6,488 to $12,152 USD / month
As a Hazardous Substances Engineer you will have the opportunity to:
Added 3 mins ago
Manager -IPQA /QA Validation
Glenmark Pharmaceuticals Inc., USA
Monroe, NC
The Manager, IPQA/QA-Validation is responsible for providing leadership and strategic direction to the In Process Quality Assurance (IPQA) team and validation/qualification programs…
Added 3 mins ago
Sr Engineer I- Instrumentation
Amgen
Holly Springs, NC
SENIOR INSTRUMENTATION ENGINEER / SYSTEM OWNER- RELIABILITY / INSTRUMENTATION / CONTROLS
Added 3 mins ago
Principal Application Engineer- Oracle/C# . Net/Angular
Insight Global
Raleigh, NC
8–10+ years of hands-on software engineering experience in enterprise SaaS, including Principal, Staff, or Lead Engineer-level experience
Added 5 mins ago
Staff Application Security Engineer
BambooHR
Remote, United States
…agents that connect through open protocols. We're hiring a Staff Application Security Engineer to help lead application security through that shift and beyond. You'll set the review bar and…
Added 15 mins ago
SC
Physical Substation Engineer
Stanley Consultants
Denver, CO
- $40,123 USD / year
We are seeking qualified candidates for a Mid Level Substation Physical Design Engineer with a strong background in high voltage substation design. Technical responsibilities will include…
Added 15 mins ago
SC
Protection & Controls Engineer
Stanley Consultants
Denver, CO
- $40,123 USD / year
We are seeking qualified candidates for a Mid-Level Protection and Control Engineer with a strong background in high voltage substation design. Technical responsibilities will include the…
Added 16 mins ago
Associate Project Leader, Naval Digital Infrastructure & Services
The Mitre Corporation
Quantico, VA · McLean, VA
…technical leaders, people leaders, and geographically distributed staff across the corporation. The selected candidate will help integrate project outcomes, resolve cross-task dependencies,…
Added 16 mins ago
Defensive Cybersecurity Engineer/Blue Team
The Mitre Corporation
Springfield, VA · McLean, VA
MITRE’s Defensive Cyber Operations department is seeking creative people to work collaboratively with our staff of cybersecurity engineers in the fields of defensive cyber operations,…
Added 16 mins ago
Defensive Cybersecurity Engineer/Incident Response
The Mitre Corporation
McLean, VA · Bedford, MA · Colorado Springs, CO · Fort Meade - Annapolis Junction, MD · Huntsville, AL · San Diego, CA · Tampa, FL
MITRE’s Defensive Cyber Operations department is seeking creative people to work collaboratively with our staff of cybersecurity engineers in the fields of defensive cyber operations,…
Added 16 mins ago
Lead SATCOM MS&A Engineer
The Mitre Corporation
Bedford, MA · Colorado Springs, CO · El Segundo, CA · McLean, VA
As an operator of Federally Funded Research and Development Centers (FFRDCs), MITRE staff are tasked with applying their skills to impact programmatic and technical decisions of highest…
Added 16 mins ago
Defensive Cybersecurity Engineer/SOC SME
The Mitre Corporation
McLean, VA · Bedford, MA · Colorado Springs, CO · Fort Meade - Annapolis Junction, MD · Huntsville, AL · San Diego, CA · Tampa, FL
MITRE’s Defensive Cyber Operations department is seeking creative people to work collaboratively with our staff of cybersecurity engineers in the fields of defensive cyber operations,…
Added 16 mins ago
Senior SATCOM Lab Engineer
The Mitre Corporation
Bedford, MA
…to further the public good. As an operator of FFRDCs, MITRE staff are tasked with applying their skills to impact programmatic and technical decisions of highest importance to the…
Added 16 mins ago
Systems Engineer, Lead
The Mitre Corporation
McLean, VA
The Technical Intelligence and Integration Department (N963) within MITRE’s Intelligence Center seeks a Lead Systems Engineer to advance the delivery of high quality, high impact work for…
Added 20 mins ago
Senior Project Manager (Steel or Mechanical Piping)
RK Industries, LLC
Henderson, CO
Manage and supervise day-to-day operations of staff teams on assigned projects.
Added 22 mins ago
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Staff AI Product Engineer | REMOTE
Distru
Remote, United States
- $200,000 to $300,000 USD / year
You’ve built prototypes on how our agentic infrastructure can improve (i.e. a new way to retrieve memories, an agentic onboarding process for our customers)
Added 25 mins ago
Geotechnical Engineer
Great Lakes Dredge & Dock
Houston, TX
…employs experienced civil, ocean and mechanical engineering staff in its estimating, production and project management functions. In its over 136-year history, the Company has never failed…
Added 38 mins ago
Data Center Chief Engineer - Night
Amazon Data Services, Inc.
Boardman, OR
- Ensure all safety procedures are adhered to by vendor and Amazon staff
Added 51 mins ago
Sr Staff Customer Engineer, Parasitic Extraction
Synopsys
Sunnyvale, CA
Strengthen customer loyalty by being the engineer they call first when something breaks, and the one who actually gets it fixed
Added 57 mins ago
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QA Validation Engineer
AbbVie
Irvine, CA
- $65,500 to $125,500 USD / year
The Validation Engineer supports the development and maintenance of validation activities for facilities, utilities, equipment, systems, processes, cleaning processes, and laboratory…
Added 1 hour ago
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Liaison Engineer
Aerotek
Wichita, KS
- $85,000 to $110,000 USD / year
Job Title: Aircraft Structures Manager (Liaison Engineer)Job DescriptionThe Liaison Engineer coordinates activities to evaluate and resolve engineering-related production issues and leads…
Added 1 hour ago
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Senior/Staff Machine Learning Engineer, 3D Simulation
Zoox
Foster City, CA · Seattle, WA
- $225,000 to $320,000 USD / year
Added 1 hour ago
Partner Solutions Architect
Elastic
Austin, TX
Review and help process partner deal registrations alongside Partner Managers, ensuring technical intake requirements and scoping criteria are met.
Added 1 hour ago
Staff Inbound Product Manager - ServiceNow University
ServiceNow
San Diego, CA
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could…
Added 1 hour ago
Senior Staff .Net Engineer
NeuroFlow
Remote, United States
At NeuroFlow, a Staff Software Engineer serves as a technical authority, bringing exceptional architectural vision and leadership to transform our behavioral health technology platform. In…

Flagler Technologies LLC

Field Engineer (Dedicated Team)

JACKSONVILLE, FL, United States

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Job details

Posting language: English

Original job description

Field Engineer (Dedicated Team)- Jacksonville, FL FLAGLER TECHNOLOGIES Managed Services Jacksonville, FL Metro | Full-Time | Field-Based Who Are We? We're more than just an IT support provider - we're a team committed to delivering exceptional service while fostering growth and development within our ranks. Our mission is to empower the next generation of IT professionals by creating opportunities for leadership and career advancement. When you join us, you become part of a team that's as invested in your success as we are in providing top-tier support to our clients. For this position, we're looking for a hands-on Field Engineer who lives in the Jacksonville area, enjoys being on the road, and takes pride in getting restaurant technology back up and running quickly. You'll support a dedicated restaurant customer with dozens of locations across Northeast Florida and southeast Georgia, working alongside a team lead and another field engineer who covers the northern portion of the territory. What Does a Typical Day Look Like in This Role? This is a field-based role. More than half of your time may be spent driving between restaurant locations and working on site. Some days may include several store visits, while others may require little travel. When a support request comes in, you'll first attempt to resolve it remotely and then travel to the restaurant when hands-on service is needed.

A typical day may include:

Monitoring ticket queues, backlogs, work assignments, and resolution times for the stores in your territory.
Receiving tickets escalated from the customer's third-party Tier 1 help desk and determining when an issue requires an on-site visit.
Troubleshooting by phone with store staff, then traveling on site when the issue cannot be resolved remotely.
Troubleshooting and replacing in-store hardware, including point-of-sale terminals, kitchen display systems and controllers, back-office computers, displays, headsets, and network equipment.
Managing hardware swaps, returns, and return merchandise authorizations.
Working directly with vendors to resolve hardware issues that fall outside our support scope.
Running, terminating, and testing network cabling and helping maintain reliable network connectivity within the stores.
Maintaining a practical inventory of small parts and supplies in your vehicle and picking up larger equipment from the local parts location when needed.
Documenting work with clear, accurate ticket notes and time entries.
Providing store staff and customer contacts with clear updates on open issues and participating in recurring customer meetings as needed.
Following established procedures, keeping shared records current, and coordinating store visits with the team lead and other field engineer. Territory and travel: Most locations are within approximately 50 to 60 miles of the Jacksonville metro area, including St. Augustine and the St. Marys and Kingsland areas of southeast Georgia. Individual trips may exceed 150 miles, and weekly mileage can range from approximately 100 miles to 1,000 miles or more depending on service demand. You'll also provide backup coverage for locations farther north in Georgia and South Carolina when needed. Schedule: The supported restaurants operate daily from 6:00 AM to midnight. This role participates in an on-call rotation covering those operating hours. After-hours responses are uncommon but may occasionally be required. Vehicle: You'll need a valid driver's license and a reliable, properly maintained personal vehicle suitable for frequent local and regional travel. What Qualifications or Experience Do I Need?

We're looking for someone who is comfortable working with hardware, communicating with people, and spending a significant part of the day behind the wheel. Previous experience with restaurant kitchen equipment is not required.

Candidates should bring:

Hands-on experience troubleshooting, repairing, and replacing computers, point-of-sale systems, peripherals, and network hardware.
Working knowledge of basic networking and network cabling, including terminating and testing Ethernet cable.
Friendly, professional customer-service skills, including the ability to communicate effectively with non-technical store employees.
The ability to work independently, manage a changing schedule across multiple locations, and take ownership of issues through resolution.
Comfort contacting vendors and coordinating with them to resolve hardware issues.
Careful attention to ticket documentation, time-entry accuracy, and follow-through.
Residence in the Jacksonville, Florida metro area.
A valid driver's license and a reliable, properly maintained vehicle suitable for frequent local and regional travel.
Willingness to travel extensively, including occasional longer trips into Georgia and South Carolina for coverage.
Availability to participate in an on-call rotation that supports restaurant operating hours from 6:00 AM to midnight.
The ability to lift up to 50 pounds safely.
A personal set of the basic networking and hand tools listed below.

Tools you'll be expected to provide and maintain:

RJ45 and Cat5 crimping tool
Punch-down tool
Wire strippers
Assorted flathead and Phillips screwdrivers
T25 and T17 security Torx bits
Tone generator and probe
Network cable tester
Cordless drill Just as importantly, we're looking for someone who is humble, hungry, and people-smart - someone who supports the team, communicates directly with store staff and customer contacts, and takes pride in getting things fixed correctly the first time. What Will Help You Stand Out?

While not required, you'll stand out if you have:

Experience supporting point-of-sale, restaurant, or retail technology.
Field-service experience supporting multiple locations across a geographic territory.
Experience working within a managed services provider or supporting a dedicated customer account.
Familiarity with ticketing systems and resolving tickets escalated from another support tier. What Else Should You Know About Us?
3 Weeks of Paid Time Off (vacation and sick time accrued, subject to manager approval).
Healthcare Options with 75% of your premium covered.
Dental & Vision Services
Group Life Insurance
401k with up to 4% matching and immediate vesting*
Professional development support, including training and certification reimbursement.* *Devices used to access company resources must be managed by Flagler Technologies while being used for work. A company computer and required peripherals will be provided. You'll need a personal cell phone for multi-factor authentication. Thanks for considering a position with us!

If you're a hands-on technician who lives in the Jacksonville area, enjoys working in the field, and takes pride in keeping technology running for busy restaurants, we'd like to hear from you. Apply today to be considered. Application Review Process Notice Please Read We will reach out if your qualifications match the role. Please do not call or email for application updates so our team can stay focused on supporting our clients.

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Skills

Technical support
Troubleshooting
Point of sale
Valid driver's licence
Customer service
Work independently
Documentation
Heavy lifting

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