Jobs in the United States

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Added 1 min ago
Partnership Development Manager – Central Midwest
Phorest
Philadelphia
Equip referral partners with the tools, information, and resources they need to generate quality opportunities.
Added 2 mins ago
J
Senior Performance Marketing Manager
Jobgether
Remote, United States
- $148,000 to $200,000 USD / year
Proficiency with macOS and comfort working remotely with tools such as Slack, Google Workspace, and Zoom.
Added 2 mins ago
J
Senior Manager, Revenue Enablement
Jobgether
Remote, United States
- $185,000 to $210,000 USD / year
Equip frontline managers with the tools, resources, and coaching approaches needed to reinforce learning and sustain improvements in seller capabilities.
Added 2 mins ago
Principal Reverse Engineering/Vulnerability Research Engineer
Jobgether
Remote, United States
Perform advanced static and dynamic analysis using disassemblers, debuggers, emulators, tracers, fuzzers, and related tools.
Added 2 mins ago
GTM Solutions Management Director
Jobgether
Remote, United States
Design scalable sales processes, enablement tools, commercial models, and pricing approaches to support effective field execution.
Added 2 mins ago
J
Account Supervisor Media
Jobgether
Remote, United States
- $90,000 to $110,000 USD / year
Leverage media monitoring and research tools to support outreach and stay informed about emerging media formats, trends, and opportunities.
Added 2 mins ago
Executive Chef
Brightview Senior Living, LLC
Canton, MA
5. A Place to Flourish: Embrace diversity, foster innovation, and access the tools and resources for personal and professional growth. Join our vibrant team at Brightview Senior Living and…
Added 3 mins ago
Public Sector Account Director (Southeast)
Ivanti
Remote, United States
Learning & development: Grow your skills with access to best-in-class learning tools and programs.
Added 3 mins ago
Associate Enablement Manager
Ivanti
Hauppauge, NY · South Jordan, UT
Use AI tools to streamline day-to-day Enablement activities, including drafting communications, summarizing information and organizing workflows while maintaining accuracy, brand standards…
Added 4 mins ago
Manager, Talent & Culture
Universal Parks & Resorts
Universal City, CA
…anticipate needs, design solutions, and ensure employees have the tools, opportunities, and support to…
Added 4 mins ago
Pre-Svc Scheduler I
Advocate Health, Inc.
United States
…timely, courteous, and proficient scheduling. Appropriately uses tools and resources to prevent scheduling conflicts and ensures proper test sequencing when multiple testing is…
Added 5 mins ago
MH
Senior Analyst, Provider and Claim Data & Analytics (Remote)
Molina Healthcare
NE
- $63,133 to $129,589 USD / year
Designs, develops, and maintains reports, dashboards, and data solutions using tools such as Structured Query Language (SQL), Microsoft Excel, and SQL Server Reporting Services (SSRS), that…
Added 5 mins ago
GD
SCITLS Computer Support Technician
General Dynamics Information Technology
Offutt AFB, NE
- $30.44 to $41.18 USD / hour
Intermediate proficiency utilizing technical tools with a strong, demonstrable understanding of hardware, software, networks, and common IT applications
Added 5 mins ago
Assistant Restaurant Manager
NATIONAL ARBOR DAY FOUNDATION
Nebraska City, NE
…lounge operations to ensure they feel supported and have the tools they need to perform at a high level. - Be present on the floor. Maintain a visible leadership presence during service,…
Added 5 mins ago
C
Food Safety Quality and Regulatory Technician
Cargill
Columbus, NE
- $26.52 USD / hour
Prepare carcasses and product components for inspection by making required cuts and incisions using approved tools and techniques and communicate regularly with USDA-FSIS inspectors to…
Added 6 mins ago
Lead Product Marketing Manager, Digital Marketing
DIRECTV
Omaha, NE
Added 6 mins ago
Senior Project Manager
Concentrix
Omaha, NE
Added 6 mins ago
Floral Lead
C&S Wholesale Grocers, Inc.
Omaha, NE
Follow company policies and timelines using the required tools and software to manage scheduling, according to forecasted guidelines.
Added 6 mins ago
CW
Shipping Loader
C&S Wholesale Grocers, Inc.
Omaha, NE
- $22.5 USD / hour
Must frequently sit, walk and stand, use hands to handle, grasp, and twist objects, tools, or controls, and use both feet for repetitive movements as in operating foot controls. Must…
Added 6 mins ago
GA
Sr Technical Program Manager
GE Aerospace
Omaha, NE
- $95,000 to $150,000 USD / year
Eager to learn new tools, processes, and technologies that add value to GE Aerospace
Added 6 mins ago
Procurement Specialist
Conagra Brands
Omaha, NE
Familiarity with artificial intelligence tools and Copilot functionality.
Added 6 mins ago
GSE Mechanic - OMA
Signature Aviation
Omaha, NE
Aptitude in using various hand tools (screwdrivers, hammers etc.) and precision measurement tools (e.g. calipers)
Added 6 mins ago
PC
Service Analyst, Payment Product & Service
PenFed Credit Union
Omaha, NE
- $23.28 USD / hour
Perform research using multiple internal and vendor tools and platforms, engaging other internal and vendor resources as needed. Work with internal and external partners to obtain timely…
Added 6 mins ago
Product Designer, Instagram
Meta
Lincoln, NE
Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
Added 6 mins ago
Big Data Developer (Black Lotus Labs)
Lumen
Lincoln, NE
We are seeking a Big Data Developer to build and optimize large-scale data solutions that help identify and disrupt malicious threats across the Internet. In this role, you'll leverage…

Five Nines Technology Group, LLC

Support Desk Engineer

Lincoln, NE, United States

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Job details

Posting language: English
Posted: Nov 4, 2026

Original job description

Description Your Work. One Partner. Real Impact.

A Support Desk Engineer serves as a primary point of contact for client technical support, playing a key role in delivering a high-quality client experience. They manage and resolve end-user tickets submitted via phone, desktop application, and email. They are responsible for diagnosing and resolving system issues, identifying root causes, and applying sound judgment to determine when escalation is appropriate. In addition to following established procedures, they are expected to contribute to documentation, refine support workflows, and provide support to fellow Niners. By consistently delivering timely and effective resolutions, they uphold a high standard of client service while deepening their technical expertise.

Who We Are:

Five Nines is a 9-time Inc. 5000 awarded managed services provider built on a simple idea: technology should work, and when it doesn’t, the right people should fix it - fast. We partner with organizations across the region to deliver IT support, infrastructure management, and strategic technology guidance. Our team is tight-knit, high-performing, committed to growth and development, and guided by our 14 Fundamentals that shape how we work with each other and the partners we serve.

With us you will be able to:

Stay sharp and broaden your knowledge base, achieve new heights with a team dedicated to your professional growth
Work for a leader that has your back
Offer support for backup solutions
Resolve technical issues involving Microsoft's core business applications and operating systems
Provide basic technical support at the network level: WAN and LAN connectivity
Deliver basic remote access solution implementation and support: VPN, Terminal Services, and Citrix
Monitor the remote monitoring and management system alerts and notifications and respond accordingly through service tickets
System documentation, maintenance, and review
Communicate with customers as required, i.e., keeping them informed of incident progress, notifying them of impending changes or agreed outages

Requirements

What we will ask you to do:

Provide the highest level of customer service, perception, and satisfaction. Achieve 90% or better satisfaction rate
Meet client response SLA’s 95% of time
Meet client resolution SLA’s 80% of time
Enter all work as service tickets 100% of the time
Bring a positive attitude and high energy 100% of the time
Be available for occasional onsite support (Omaha, Lincoln, Kearney, NE)

What you should bring to the table:

Understanding of operating systems, business applications, and printing systems
Strong written and verbal communication skills are essential to provide high-level customer service
Ability to diagnose technical issues
Technical awareness: ability to match resources to technical issues appropriately
Understanding of support tools, techniques, and how technology is used to provide IT services
Self-motivated with the ability to multi-task while working in a fast-paced environment
Ability to work in a team environment and communicate effectively

What we will bring to the table:

Competitive wage
Employee focused environment
Full health care benefits options including dental, and vision with a wellness and safety focus
Mobile phone stipend and home internet stipend
Long term and short-term disability insurance
401K plan with company match
3 weeks PTO

Equal Employment Opportunity Employer Five Nines provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with federal, state, and local laws.