Jobs in the United States

25+ jobs

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Added 3 mins ago
Manufacturing Engineer III
Blue Origin Personnel, LLC
Space Coast, FL
…Mission Assurance. This includes Manufacturing and Supply Chain support across all Blue Origin…
Added 3 mins ago
Manufacturing Engineer II/III (Multiple Shifts) - Operations
Blue Origin Personnel, LLC
Space Coast, FL
…Mission Assurance. This includes Manufacturing and Supply Chain support across all Blue Origin…
Added 3 mins ago
New Glenn Stage 2 Structural Analyst III
Blue Origin Personnel, LLC
United States
…calculations as well as finite element model (FEM) simulations to support design, manufacturing, and operations. A thorough understanding of structural analysis and load paths is required,…
Added 5 mins ago
Software System Engineer
The Exploration Company
Houston, TX
We are seeking a highly motivated and experienced Senior Software System Engineer to support the certification activities of the flight software for the Nyx program. You will work in a…
Added 7 mins ago
Project Engineer - Mission Critical
The Bowa Group Inc
Dallas, TX
Support cost tracking, forecasting, and subcontractor pay application review.
Added 8 mins ago
K
Sr. Al Solution Engineer
Kentro
UNAVAILABLE
- $101,000 to $140,000 USD / year
Kentro is hiring for a Sr. AI Solution Engineer to support secure cloud data and applied AI initiatives for government customers. You will build governed data pipelines, automate cloud and…
Added 11 mins ago
SH
Business Intelligence Engineer III, Workday and AI Copilot
Sutter Health
Remote, United States
- $93,953.6 to $176,155.2 USD / year
A specialized mid-level technical professional who exercises independent judgment to architect, engineer, and optimize full-stack data products. This role acts as a technical authority,…
Added 13 mins ago
Business Intelligence Analyst
The Odom Corporation
Vancouver, WA
The Odom Corporation is seeking a Business Intelligence Analyst to build and support reports and tools that turn company data into clear, useful information. The role uses reporting and…
Added 17 mins ago
RH
Software Engineer
Robert Half
Remote, United States
- $55 to $63 USD / hour
…interoperability solutions. We are seeking a Senior .NET Software Engineer with strong Microsoft technology expertise to design, build, and maintain scalable applications and integrations…
Added 19 mins ago
RH
DevOps II / SRE
Robert Half
Philadelphia, PA
- $40 to $45 USD / hour
We are seeking a DevOps II / Site Reliability Engineer to help build and mature a growing Site Reliability Engineering (SRE) function supporting large-scale digital platforms. This role…
Added 19 mins ago
PowerApps Engineer
Robert Half
Fort Lauderdale, FL
We are looking for an experienced PowerApps Engineer to support enterprise Power Platform initiatives for a client in Fort Lauderdale, Florida. This Long-term Contract position focuses on…
Added 20 mins ago
Director of Growth Sales, Enterprise
Skai
los angeles, CA
Partner with the Client Success team to ensure a high level of customer satisfaction and ongoing support across assigned clients
Added 23 mins ago
PC
Civil Engineer 3 - Wastewater Utilities
Pierce County
Pierce County, WA
- $56.62 to $72.07 USD / hour
Why It's a Great Opportunity: In this role you will lead the team focused on Sewer Standards, Planning, and support for our Development Services, Code Enforcement, and Capital Project…
Added 24 mins ago
Senior Member of Technical Staff, Product Engineering
Pallet
NY · San Francisco, CA
…(ex-Google), Nilkanth (ex-founder, ex-DoorDash), and Vidhur (lead engineer on Document AI at Scale) to shape the future of logistics AI - from how it's built to how it's deployed in the…
Added 24 mins ago
Senior Member of Technical Staff, Product Engineering
Pallet
San Francisco, CA · NY
…(ex-Google), Nilkanth (ex-founder, ex-DoorDash), and Vidhur (lead engineer on Document AI at Scale) to shape the future of logistics AI - from how it's built to how it's deployed in the…
Added 24 mins ago
Senior Member of Technical Staff, Platform Engineer (Infra)
Pallet
San Francisco, CA · NY
You could be an Infrastructure Engineer anywhere. Why us?
Added 24 mins ago
Senior Member of Technical Staff, Platform Engineer (Infra)
Pallet
NY · San Francisco, CA
You could be an Infrastructure Engineer anywhere. Why us?
Added 29 mins ago
O
Core Infrastructure Engineer 2
Oracle
Nashville, TN
- $70,000 to $166,100 USD / year
Implements and contributes to the development for components of distributed systems that support horizontal and vertical scaling including leveraging distributed state management tools.
Added 38 mins ago
Senior Process Engineer
Actalent
San Diego, CA
Job Title: Senior Process EngineerJob DescriptionThe Senior Process Engineer leads manufacturing process development and continuous improvement initiatives within an electronics and…
Added 38 mins ago
A
Manufacturing Test Engineer
Actalent
San Diego, CA
- $37 to $41 USD / hour
Job Title: Manufacturing Test EngineerJob DescriptionWe are seeking a dedicated Manufacturing Test Engineer to perform hands-on functional testing of complex DUV laser systems. The role…
Added 38 mins ago
Mechanical Engineer
Actalent
Benton Harbor, MI
Job Title: Mechanical EngineerJob DescriptionThe engineer will play a crucial role in overseeing global laundry mechanical structures subsystem deliverables. This includes development,…
Added 38 mins ago
A
Electrical Engineer
Actalent
Benton Harbor, MI
- $40 to $48 USD / hour
…firmware throughout the entire software development lifecycle. The engineer will be responsible for translating requirements into functional specifications, implementing, testing,…
Added 38 mins ago
A
Electrical Engineer
Actalent
Saint Joseph, MI
- $35 to $45 USD / hour
Job Title: Electrical EngineerJob DescriptionThe Electrical Engineer plans and drives the seamless integration of SES modules and components within Advanced Development Projects (ADP) and…
Added 38 mins ago
Sr Engineer - Process Development
Illumina, Inc.
CA
Execute feasibility and development oligonucleotide builds as necessary to support various projects timelines
Added 39 mins ago
SCADA Commissioning Engineer
GE Vernova
Boston, MA
GE Vernova is seeking a skilled SCADA System Engineer to lead and execute pre-commissioning, commissioning, integration, testing, and maintenance activities for Supervisory Control and Data…

Five Nines Technology Group, LLC

Support Desk Engineer

Lincoln, NE, United States

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Job details

Posting language: English
Posted: Nov 4, 2026

Original job description

Description Your Work. One Partner. Real Impact.

A Support Desk Engineer serves as a primary point of contact for client technical support, playing a key role in delivering a high-quality client experience. They manage and resolve end-user tickets submitted via phone, desktop application, and email. They are responsible for diagnosing and resolving system issues, identifying root causes, and applying sound judgment to determine when escalation is appropriate. In addition to following established procedures, they are expected to contribute to documentation, refine support workflows, and provide support to fellow Niners. By consistently delivering timely and effective resolutions, they uphold a high standard of client service while deepening their technical expertise.

Who We Are:

Five Nines is a 9-time Inc. 5000 awarded managed services provider built on a simple idea: technology should work, and when it doesn’t, the right people should fix it - fast. We partner with organizations across the region to deliver IT support, infrastructure management, and strategic technology guidance. Our team is tight-knit, high-performing, committed to growth and development, and guided by our 14 Fundamentals that shape how we work with each other and the partners we serve.

With us you will be able to:

Stay sharp and broaden your knowledge base, achieve new heights with a team dedicated to your professional growth
Work for a leader that has your back
Offer support for backup solutions
Resolve technical issues involving Microsoft's core business applications and operating systems
Provide basic technical support at the network level: WAN and LAN connectivity
Deliver basic remote access solution implementation and support: VPN, Terminal Services, and Citrix
Monitor the remote monitoring and management system alerts and notifications and respond accordingly through service tickets
System documentation, maintenance, and review
Communicate with customers as required, i.e., keeping them informed of incident progress, notifying them of impending changes or agreed outages

Requirements

What we will ask you to do:

Provide the highest level of customer service, perception, and satisfaction. Achieve 90% or better satisfaction rate
Meet client response SLA’s 95% of time
Meet client resolution SLA’s 80% of time
Enter all work as service tickets 100% of the time
Bring a positive attitude and high energy 100% of the time
Be available for occasional onsite support (Omaha, Lincoln, Kearney, NE)

What you should bring to the table:

Understanding of operating systems, business applications, and printing systems
Strong written and verbal communication skills are essential to provide high-level customer service
Ability to diagnose technical issues
Technical awareness: ability to match resources to technical issues appropriately
Understanding of support tools, techniques, and how technology is used to provide IT services
Self-motivated with the ability to multi-task while working in a fast-paced environment
Ability to work in a team environment and communicate effectively

What we will bring to the table:

Competitive wage
Employee focused environment
Full health care benefits options including dental, and vision with a wellness and safety focus
Mobile phone stipend and home internet stipend
Long term and short-term disability insurance
401K plan with company match
3 weeks PTO

Equal Employment Opportunity Employer Five Nines provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with federal, state, and local laws.