Jobs in the United States

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Senior Project Engineer
Skanska USA
Raleigh, NC
…and vision insurance plans), expert guidance, and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially, and emotionally…
Added just now
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Director - Corporate Accounting
Skanska USA
Arlington, VA · Parsippany, NJ
- $185,000 USD / year
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Manufacturing Associate
Savant
North Charleston, SC
- $22 to $24 USD / hour
Keep tools and equipment in good working condition
Added just now
Business Analyst-Enterprise Reporting-8135
Kingman Regional Medical
Kingman, AZ
…visualization platforms such as BCA, Power BI, Tableau, or equivalent…
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Mechanic Trainee (REV42)
Dominion Energy
MINERAL, VA
Experience working with hand tools/industrial tools, rigging, scaffolding, forklifts, coarse and precision measurement tools, etc.
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Associate Health Physics Technician/Health Physics Technician/Senior Health Physics Technician
Dominion Energy
SURRY, VA
…radioactivity and performing decontamination of personnel, small tools and contaminated…
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Store Manager
Victra
Marshfield, MA
- $25.47 USD / hour
…personal sales targets. With our paid training, we give you the tools to embrace and take ownership of your store. You will develop your sales consultants and help them learn what it means…
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General Manager
Victra
Quincy, MA
- $35.76 USD / hour
…operational excellence. With our paid training, we give you the tools to embrace and take ownership of your store. You will develop your Assistant General Manager and help them learn what…
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Audit Operations Associate (Remote)
Davies
Remote, United States
- $45,000 to $50,000 USD / year
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Legal Secretary
Jobot
Riverside, CA
- $80,000 to $90,000 USD / year
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Experienced Automotive Technician - $4,000-$8,000 Bonus
Carvana
Haines City, FL
Maintain a clean and productive work environment by keeping tools and supplies organized
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HA
Machinist - Experienced -Days - New Brighton
Howmet Aerospace
New Brighton, MN
- $25 to $40 USD / hour
Inspect completed parts and assemblies using precision measuring tools
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Machinist - Experienced -Weekends - New Brighton
Howmet Aerospace
New Brighton, MN
- $25 to $40 USD / hour
Inspect completed parts and assemblies using precision measuring tools
Added 1 min ago
Director of Equipment
MasTec Civil
Atlanta, GA · Medley, FL · Tampa, FL · Jacksonville, FL · Birmingham, AL · CHARLOTTE, NC
Utilize ERP, telematics, and business intelligence tools to track utilization, costs, downtime, and performance.
Added 1 min ago
WP
Before and After Care Instructor
Wheeling Park District
Wheeling, IL
- $15.4 to $17 USD / hour
Required to sit, stand, walk, bend, climb stairs, twist, talk and hear; use hands and fingers to handle, feel or operate objects, tools, or controls and reach with hands and arms.
Added 1 min ago
Digital Marketing Associate (Remote)
M3USA
Remote, United States
Monitor, analyze, and report on campaign performance and KPIs, utilizing analytics tools and customer data to refine and optimize acquisition marketing strategies.
Added 1 min ago
CC
MDS Coordinator RN
COMMONWEALTH CARE OF ROANOKE
MANASSAS, VA
- $100,000 to $112,000 USD / year
Works with the administrator to assure CMI scores are an accurate reflection of the facility's residents using corporate tools for the accuracy measurement.
Added 1 min ago
NO
IT Security Analyst/System Administrator
North Orange County Community College District
CA
- $8,749 to $10,591 USD / month
Added 1 min ago
PR
General Manager in Training
Pizza Ranch Boone
Boone, IA
- $50,000 to $100,000 USD / year
…position in the communities we serve and equip our employees with tools to lead happy and productive…
Added 1 min ago
PR
General Manager in Training
Pizza Ranch Boone
Boone, IA
- $50,000 to $100,000 USD / year
…position in the communities we serve and equip our employees with tools to lead happy and productive…
Added 1 min ago
SF
Production Techician
Sea Fox Boat Company Inc.
Moncks Corner, SC
- $25 to $35 USD / hour
Utilize hand tools, power tools, measuring instruments, and specialized manufacturing equipment.
Added 1 min ago
ER
Senior Financial Navigating Specialist
Ensemble RCM LLC
Pittsburg, TX · Ardent, UT
- $20.45 to $22.5 USD / hour
Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include:
Added 1 min ago
Project Manager
Ensemble RCM LLC
Remote, United States
Manage changes to the project scope, project schedule and project costs using appropriate verification techniques. Measure project performance using appropriate tools and techniques
Added 2 mins ago
Editor
Pillar4 Media
United States
Added 2 mins ago
Water Quality Consultant
HDR
Raleigh, NC
…multidisciplinary teams using HDR business systems and project management…

Five Nines Technology Group, LLC

Support Desk Engineer

Omaha, NE, United States

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Job details

Posting language: English
Posted: Nov 4, 2026

Original job description

Description Your Work. One Partner. Real Impact.

A Support Desk Engineer serves as a primary point of contact for client technical support, playing a key role in delivering a high-quality client experience. They manage and resolve end-user tickets submitted via phone, desktop application, and email. They are responsible for diagnosing and resolving system issues, identifying root causes, and applying sound judgment to determine when escalation is appropriate. In addition to following established procedures, they are expected to contribute to documentation, refine support workflows, and provide support to fellow Niners. By consistently delivering timely and effective resolutions, they uphold a high standard of client service while deepening their technical expertise.

Who We Are:

Five Nines is a 9-time Inc. 5000 awarded managed services provider built on a simple idea: technology should work, and when it doesn’t, the right people should fix it - fast. We partner with organizations across the region to deliver IT support, infrastructure management, and strategic technology guidance. Our team is tight-knit, high-performing, committed to growth and development, and guided by our 14 Fundamentals that shape how we work with each other and the partners we serve.

With us you will be able to:

Stay sharp and broaden your knowledge base, achieve new heights with a team dedicated to your professional growth
Work for a leader that has your back
Offer support for backup solutions
Resolve technical issues involving Microsoft's core business applications and operating systems
Provide basic technical support at the network level: WAN and LAN connectivity
Deliver basic remote access solution implementation and support: VPN, Terminal Services, and Citrix
Monitor the remote monitoring and management system alerts and notifications and respond accordingly through service tickets
System documentation, maintenance, and review
Communicate with customers as required, i.e., keeping them informed of incident progress, notifying them of impending changes or agreed outages

Requirements

What we will ask you to do:

Provide the highest level of customer service, perception, and satisfaction. Achieve 90% or better satisfaction rate
Meet client response SLA’s 95% of time
Meet client resolution SLA’s 80% of time
Enter all work as service tickets 100% of the time
Bring a positive attitude and high energy 100% of the time
Be available for occasional onsite support (Omaha, Lincoln, Kearney, NE)

What you should bring to the table:

Understanding of operating systems, business applications, and printing systems
Strong written and verbal communication skills are essential to provide high-level customer service
Ability to diagnose technical issues
Technical awareness: ability to match resources to technical issues appropriately
Understanding of support tools, techniques, and how technology is used to provide IT services
Self-motivated with the ability to multi-task while working in a fast-paced environment
Ability to work in a team environment and communicate effectively

What we will bring to the table:

Competitive wage
Employee focused environment
Full health care benefits options including dental, and vision with a wellness and safety focus
Mobile phone stipend and home internet stipend
Long term and short-term disability insurance
401K plan with company match
3 weeks PTO

Equal Employment Opportunity Employer Five Nines provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with federal, state, and local laws.