Jobs in the United States

25+ jobs

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Added 2 mins ago
TC
Project Mechanical Engineer V
The Cannon Corporation
Denver, CO
- $40,123 USD / year
Direct the work of less experienced staff including the development and presentation of annual performance reviews.
Added 2 mins ago
BA
Cloud Engineer
Booz Allen Hamilton
Colorado Springs, CO
- $99,000 to $225,000 USD / year
Experience with cloud development, migration, or implementation
Added 2 mins ago
BA
Data Engineer, Mid
Booz Allen Hamilton
Aurora, CO
- $61,900 to $141,000 USD / year
…unstructured data available today than ever before. As a data engineer, you know that organizing data can yield pivotal insights when it's gathered from disparate sources. We need a data…
Added 2 mins ago
CC
Mechanical Engineer II
CONMED Corporation
Denver, CO
- $40,123 USD / year
…performing team, consider applying to join CONMED as a Mechanical Engineer…
Added 2 mins ago
GC
Senior Field Product Application Engineer
Gates Co
Denver, CO
- $40,123 USD / year
…transmission solutions. We push the boundaries of material science to engineer solutions that continually exceed customer…
Added 2 mins ago
TI
Civil/Geo Applications Engineer - Rotational Development Program (July 2027)
Trimble Inc.
Westminster, CO
- $67,700 to $93,200 USD / year
Accelerate Your Career: Applications Engineer - Rotational Development Program
Added 2 mins ago
Senior Civil Structural Engineer
Commonwealth Associates
Remote, United States
The Substation Civil/Structural Engineer will be responsible for leading the civil and structural engineering efforts for substation projects from design through completion. This role will…
Added 2 mins ago
GC
Field Product Application Engineer
Gates Co
Denver, CO
- $40,123 USD / year
…transmission solutions. We push the boundaries of material science to engineer solutions that continually exceed customer…
Added 2 mins ago
TT
Software Engineer II
The Trade Desk, Inc.
Denver, CO
- $151,400 to $227,000 USD / year
…bidding software. Design, build, deliver, and own full lifecycle development software from inception to production. Drive complex changes involving multiple components across our bidding…
Added 3 mins ago
Guidance Navigation Control Engineer III
Mavensoft Technologies, LLC.
Chandler, AZ
Title: Guidance Navigation Control Engineer III
Added 3 mins ago
Test Principal Engineer
Austin, TX · TX
Dell Technologies is seeking a highly motivated Test Principal Engineer to lead the operational management and strategic development of a critical validation laboratory within the Global…
Added 3 mins ago
Project Engineer - Transmission Lines.
ESP Associates
Raleigh, NC
As a Project Engineer – Transmission Lines, you will provide technical expertise on high-voltage transmission line projects. Role is hybrid with three days in office and two days work from…
Added 4 mins ago
Full Stack Engineer
Pogo Technologies, Inc.
Remote, United States
- Likely have 2-4 years of professional full-stack software development experience
Added 5 mins ago
Software Engineering Manager, Fabric Infrastructure
Google
New York, NY · Sunnyvale, CA
8 years of experience in software development.
Added 6 mins ago
Data Center Chief Engineer - Nights
Amazon Data Services, Inc.
Jeffersonville, OH
The Data Center Chief Engineer (CE) is responsible for ensuring that all electrical, mechanical, and fire/life safety equipment within the data center is operating at peak efficiency. This…
Added 6 mins ago
Data Center Chief Engineer - Nights
Amazon Data Services, Inc.
Jeffersonville, OH
The Data Center Chief Engineer (CE) is responsible for ensuring that all electrical, mechanical, and fire/life safety equipment within the data center is operating at peak efficiency. This…
Added 6 mins ago
Data Center Chief Engineer - Nights
Amazon Data Services, Inc.
Jeffersonville, OH
The Data Center Chief Engineer (CE) is responsible for ensuring that all electrical, mechanical, and fire/life safety equipment within the data center is operating at peak efficiency. This…
Added 9 mins ago
Senior Software Engineer
CoreLogic Solutions, LLC
Dallas, TX
A Senior Professional, Software Engineer designs, builds, tests, deploys, and operates end-to-end product capabilities within an AI-native engineering pod. This role develops and delivers…
Added 10 mins ago
Senior Signal and Power Integrity Engineer
Google
Sunnyvale, CA
As a Signal Integrity/Power Integrity (SI/PI) Engineer, you will lead chip and package design, ensuring optimal SI/PI performance and system co-design from concept to production.…
Added 10 mins ago
Solution Engineer (Integration Engineer)
INTEGRATION APPLIANCE, INC.
Remote, United States
The Solution Engineer plays a critical role within Intapp’s Services Delivery team, focused on the implementation of Intapp solutions within client environments. This role combines strong…
Added 11 mins ago
A
Quality Engineer
Actalent
Versailles, KY
- $38 to $41 USD / hour
Job Title: Quality Systems Engineer / Quality EngineerJob DescriptionThe Quality Systems Engineer / Quality Engineer maintains and continuously improves the automotive Quality Management…
Added 11 mins ago
Mechanical Engineer
Actalent
Harrodsburg, KY
Job Title: Mechanical Engineer Inverter Product DevelopmentJob DescriptionThis Mechanical Engineer role focuses on the development and continuous improvement of inverter technologies for…
Added 12 mins ago
Senior Analyst, Compliance Technology
Coinbase
Dover, DE
We're hiring an Analytics Engineer to join the Compliance Technology team within the Platform organization. This team builds and operates data and detection capabilities that enable…
Added 12 mins ago
T
Senior Active Directory & Hybrid Identity Engineer
TEKsystems
Wilmington, DE
- $72 to $82 USD / hour
The Sr. Systems Engineer (Active Directory) is an experienced Active Directory specialist to design, implement, and manage our enterprise-wide Active Directory /Entra Hybrid infrastructure.…
Added 12 mins ago
Senior Design Manager (Data Center)
Jacobs
Wilmington, DE
Lead development of air-cooled, liquid-cooled, and hybrid cooling solutions, including direct-to-chip cooling, CDUs, rack manifolds, technology cooling water interfaces, leak detection, and…

Five Nines Technology Group, LLC

Support Desk Engineer

Omaha, NE, United States

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Job details

Posting language: English
Posted: Nov 4, 2026

Original job description

Description Your Work. One Partner. Real Impact.

A Support Desk Engineer serves as a primary point of contact for client technical support, playing a key role in delivering a high-quality client experience. They manage and resolve end-user tickets submitted via phone, desktop application, and email. They are responsible for diagnosing and resolving system issues, identifying root causes, and applying sound judgment to determine when escalation is appropriate. In addition to following established procedures, they are expected to contribute to documentation, refine support workflows, and provide support to fellow Niners. By consistently delivering timely and effective resolutions, they uphold a high standard of client service while deepening their technical expertise.

Who We Are:

Five Nines is a 9-time Inc. 5000 awarded managed services provider built on a simple idea: technology should work, and when it doesn’t, the right people should fix it - fast. We partner with organizations across the region to deliver IT support, infrastructure management, and strategic technology guidance. Our team is tight-knit, high-performing, committed to growth and development, and guided by our 14 Fundamentals that shape how we work with each other and the partners we serve.

With us you will be able to:

Stay sharp and broaden your knowledge base, achieve new heights with a team dedicated to your professional growth
Work for a leader that has your back
Offer support for backup solutions
Resolve technical issues involving Microsoft's core business applications and operating systems
Provide basic technical support at the network level: WAN and LAN connectivity
Deliver basic remote access solution implementation and support: VPN, Terminal Services, and Citrix
Monitor the remote monitoring and management system alerts and notifications and respond accordingly through service tickets
System documentation, maintenance, and review
Communicate with customers as required, i.e., keeping them informed of incident progress, notifying them of impending changes or agreed outages

Requirements

What we will ask you to do:

Provide the highest level of customer service, perception, and satisfaction. Achieve 90% or better satisfaction rate
Meet client response SLA’s 95% of time
Meet client resolution SLA’s 80% of time
Enter all work as service tickets 100% of the time
Bring a positive attitude and high energy 100% of the time
Be available for occasional onsite support (Omaha, Lincoln, Kearney, NE)

What you should bring to the table:

Understanding of operating systems, business applications, and printing systems
Strong written and verbal communication skills are essential to provide high-level customer service
Ability to diagnose technical issues
Technical awareness: ability to match resources to technical issues appropriately
Understanding of support tools, techniques, and how technology is used to provide IT services
Self-motivated with the ability to multi-task while working in a fast-paced environment
Ability to work in a team environment and communicate effectively

What we will bring to the table:

Competitive wage
Employee focused environment
Full health care benefits options including dental, and vision with a wellness and safety focus
Mobile phone stipend and home internet stipend
Long term and short-term disability insurance
401K plan with company match
3 weeks PTO

Equal Employment Opportunity Employer Five Nines provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with federal, state, and local laws.