Jobs in the United States

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Added 1 min ago
Sales Lead Ann Taylor Factory Greenway Station Middleton, Wi
Premium Brands Opco LLC
Store 2277-Greenway Station-ANN-Middleton, WI
…have a direct impact on both the customer experience and the associate experience. You'll collaborate with the Store Manager to become an expert on store functions, so you are ready to step…
Added 4 mins ago
FF
Part-Time Sales Lead - Famous Footwear
Famous Footwear
FENTON, MI
- Part-time
Bring the Positive Vibes: Embrace diversity and inclusivity as our team superpower, ensuring every associate feels valued and respected. Maintain a positive and proactive mindset, even in…
Added 7 mins ago
Food Services Director
Cedar Crest at North Florida (2)
Gainesville, FL
Associate's or higher degree in food service management or in hospitality, including a course of study in food service or restaurant management from an accredited institution of higher…
Added 9 mins ago
High School Associate Principal
GEO Next Generation High School
Baton Rouge, LA
The Associate Principal is expected to perform the following duties:
Added 10 mins ago
Sous Chef St Martins University
Compass Group, North America
Lacey, WA
Associate's degree or formal training in Culinary Arts preferred.
Added 10 mins ago
Operations Manager II - Shift Operations Manager
Amentum
Richland, WA
The Operations Manager is fully responsible for managing operations activities associated with plant equipment and systems within their organizational entity. The Operations Manager is…
Added 10 mins ago
Assistant Nurse Manager
Veterans Affairs, Veterans Health Administration
Seattle, WA
Added 10 mins ago
Registered Nurse Manager
Veterans Affairs, Veterans Health Administration
Seattle, WA
Added 11 mins ago
Store Manager- Nottingham, MD
Five Below Inc
Nottingham, MD
…Way, which is our values and behaviors that each and every associate believes…
Added 11 mins ago
Customer Experience Manager
Five Below Inc
Austin, TX
…Way, which is our values and behaviors that each and every associate believes…
Added 11 mins ago
Store Manager- Cockeysville, MD
Five Below Inc
Cockeysville, MD
…Way, which is our values and behaviors that each and every associate believes…
Added 11 mins ago
FB
Support Lead Part Time
Five Below Inc
Chattanooga, TN
- Part-time
…Way, which is our values and behaviors that each and every associate believes…
Added 11 mins ago
FB
Support Lead Part Time
Five Below Inc
New Bern, NC
- Part-time
…Way, which is our values and behaviors that each and every associate believes…
Added 11 mins ago
FB
Seasonal Support Lead Part Time
Five Below Inc
Hamden, CT
- Part-time
…Way, which is our values and behaviors that each and every associate believes…
Added 13 mins ago
Friend and Family
Under Armour
Sevierville, TN
The Friend and Family Sales Associate contributes to store sales and KPI targets by modeling brand values to provide Athletes a unique experience when visiting Under Armour. This role…
Added 15 mins ago
CE
Seasonal Sales Associate-Woodburn Outlets
Claires Essentials LLC
Woodburn, OR
- $15.55 to $16.55 USD / hour
As a Sales Associate, you are both a brand ambassador and a certified Piercing Specialist, delivering safe, professional piercing services while creating welcoming, energetic, and…
Added 15 mins ago
Courtesy Clerk/Grocery Bagger
The Kroger Co.
Dearborn Heights, MI
· Associate will strive for at least five items in the bag while ensuring that contents or items are not damaged.
Added 15 mins ago
Courtesy Clerk/Grocery Bagger
The Kroger Co.
Albuquerque, NM
· Associate will strive for at least five items in the bag while ensuring that contents or items are not damaged.
Added 15 mins ago
Bakery Clerk
The Kroger Co.
Lakewood, CO
…that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance…
Added 20 mins ago
HR Coordinator
E11EVEN Club Hotel & Residences
Miami, FL
…Department in daily administrative functions. Assist the General Manager and Director of Human Resources with key responsibilities for both offices, which includes new hire administration,…
Added 24 mins ago
EM
Guest Services Rep Part Time-104020
ESA Management, LLC
Orlando, FL
- Part-time
…reporting of all safety and security issues directly to the manager or to the appropriate…
Added 24 mins ago
EM
Guest Services Rep Part Time-104020
ESA Management, LLC
Orlando, FL
- Part-time
…reporting of all safety and security issues directly to the manager or to the appropriate…
Added 24 mins ago
EM
Guest Services Rep Part Time-104020
ESA Management, LLC
Miami, FL
- Part-time
…reporting of all safety and security issues directly to the manager or to the appropriate…
Added 26 mins ago
Safety & Training Specialist
HX5, LLC
US-OH-Cleveland, OH
The Safety & Training Specialist, under general direction from the Safety & Quality Manager, will assist in developing, enforcing, monitoring and the implementation of the Safety, Health,…
Added 27 mins ago
ProMade New Product Development Technician
Encore Medical LP
TX

Five Below Inc

Customer Experience Manager

Austin, TX, United States

$15.00 BE AWARE OF FRAUD!

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Job details

Pay: $15.00 BE AWARE OF FRAUD!
Experience: Minimum 2 years of management experience
Posting language: English
Posted: Nov 8, 2026

Original job description

At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 20,000 associates who work at Five Below and they’ll tell you there’s no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in.

It’s all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace!

RESPONSIBILITIES

Ensures all crew members are Wowing the Customer through personal contact with customers. Trains the crew on the B.E.S.T. customer service experience; ensuring that each guest has a fast, friendly check out experience.
Responsible for leading their assigned store to achieve and maintain customer service score goals provided by the District Manager.
Responsible for leading front end operations, ensuring front end merchandising (candy, soda, snacks) are set and meet or exceed brand standards. Ensures that all front-end equipment is in working order and associates are trained to include services where applicable.
Responsible for opening and closing procedures, maintaining the store cleanliness, recovery, and keeping their store ready for customers at all times.
Responsible for performing store manager duties in their absence.
Partners with the store manager to recruit, train, coach, develop and supervise all crew members.
Reviews all corporate communications and reacts accordingly.
Partners with the entire store leadership team in merchandising procedures and World Recovery.
Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room
This job description is not all-inclusive. Additional responsibilities will be determined by the Store Manager, as dictated by store needs.

QUALIFICATIONS

High School Graduate or equivalent.
College experience preferred.
Minimum 2 years of management experience
Excellent verbal and written communication skills
Ability to multi-task
Creative thinking
Ability to maintain composure under pressure

ESSENTIAL JOB FUNCTIONS

Frequently operate cash register
Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet
Frequently ascend/descend ladders in order to retrieve and put away stock
Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor
Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers. Must be able to exchange accurate information in these situations
Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise
Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required)
Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures
Must be able to remain in a stationary, upright position for 80% of the time
Must be at least 18 years old and able to perform all essential job functions in compliance with applicable federal, state, and local laws

Explore our benefits site to discover all the perks and support we offer! From health coverage to financial and personal wellness, we've got you covered - check it out today! benefits.fivebelow.com/public/welcome

Five Below is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.

Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information. crewservices.zendesk.com/hc/en-us/requests/new

Position Type:

Hourly

Position Starting At:

$15.00 BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as Five Below recruiters. Please confirm that the person you are working with has an @fivebelow.com email address. Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit Five Below's Career Site to verify the posting. fivebelow.com/info/careers

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