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Quality Technician II
Plexus
Nampa, ID · Nampa
Plexus offers a comprehensive benefits package designed to support team members' wellbeing, including medical, dental, and vision insurance, paid time off, retirement savings, and…
Added 1 min ago
Engineering Analyst I
Astrion
Redstone Arsenal, AL
Associate’s degree in Engineering or a related discipline from an accredited college or university and two years of applicable experience; or
Added 1 min ago
Engineering Analyst I
Astrion
Redstone Arsenal, AL
Associate’s degree in Engineering or a related discipline from an accredited college or university and two years of applicable experience; or
Added 1 min ago
Warehouse Associate
Capstone Logistics LLC
Las Vegas, NV
…carriers. From freight management to warehouse and distribution support, last-mile delivery, and supply chain analytics, we help partners optimize operations and reduce…
Added 2 mins ago
INFRA Internal Employees Only - Membership Onboarding Specialist
INFRA
Saint Paul, MN
…us! We are seeking a Member Onboarding Specialist who will support new member recruitment through seamless engagement, onboarding, and introduction into INFRA’s team and…
Added 2 mins ago
SG
Admissions Officer
St. George's University
Englewood, CO · Billings, MT
- $57,000 to $60,000 USD / year
The Admissions Officer is a member of the Medforth Global Education (MGE) Admissions team, assigned to support Rocky Vista University (RVU). Based at RVU’s Colorado or Montana campus, the…
Added 2 mins ago
SG
Assistant Director, Admissions
St. George's University
Englewood, CO · Billings, MT
- $67,000 to $70,000 USD / year
…collaborates with Admissions and Recruitment leadership to support consistent processes, a high-quality applicant experience, and successful enrollment outcomes across RVU…
Added 3 mins ago
DUAL SALES MANAGER - SALES
Twenty Four Seven Hotels
Palm Desert, CA
…work closely with hotel leadership, revenue management, and operations teams to maximize profitability and strengthen each hotel's position within the…
Added 3 mins ago
DUAL DIRECTOR OF SALES - SALES
Twenty Four Seven Hotels
Palm Desert, CA
…work closely with hotel leadership, revenue management, and operations teams to maximize profitability and strengthen each hotel's position within the…
Added 3 mins ago
WI
Logistics Associate (Inside Sales Representative)
Woongjin, Inc
Cerritos, CA
- $30 to $34 USD / hour
…freight. The representative works closely with BDM, pricing, operations, settlement and customer service teams to deliver competitive shipping…
Added 3 mins ago
Textile Processing Associate/Clothing Sorter
Goodwill Brand
Asheville, NC
…and, in turn, in the community in which we live. Our business operations provide stability to our organization that is not always enjoyed by nonprofit organizations solely funded by outside…
Added 3 mins ago
Assistant or Associate Professor (Lecturer) in The Marketing Department
University of Utah
Salt Lake City, UT
…will further enhance our breadth; and makes every attempt to support their academic, professional, and personal success while they are…
Added 4 mins ago
UI
K-12 Paraprofessional (7436)
Unlimited Instruction
Monahans, TX
- $17 to $20 USD / hour
The Instructional Assistant (IA) provides support services in classrooms, resource settings, general education classrooms, or other school related areas. The IA performs a wide variety of…
Added 4 mins ago
Warehouse Shipping Coordinator (RIDC)
City Brewing Co
Mt. Pleasant, PA
As the Warehouse Shipping Coordinator, you will provide support for warehouse operations including the shipment of goods. Coordinates the assignment of all trailers at dock doors and…
Added 5 mins ago
Loss Mitigation Support Coordinator
Rhode Island Housing
Providence, RI
RIHousing – Loss Mitigation Support Coordinator
Added 5 mins ago
DU
Business Office - Accounting Clerk
D'Youville University
Buffalo, NY
- $45,000 to $50,000 USD / year
The Accounting Clerk will support the accounting team by performing a variety of routine clerical and financial tasks, with a focus on accurate data entry, document organization, and basic…
Added 5 mins ago
DU
School of Business – Associate Director, Academic & Student Success
D'Youville University
Buffalo, NY
- $75,000 to $95,000 USD / year
The Associate Director of Academic Operations & Student Success serves as a key member of the School of Business leadership team and supports the operational, academic, assessment, and…
Added 6 mins ago
PE
Senior Associate, Project Finance
Pivot Energy
Denver, CO
- $95,000 to $110,000 USD / year
The Senior Associate, Project Finance, plays a critical role in executing the financing of Pivot Energy’s projects. Where an Associate executes defined tasks within a process maintained by…
Added 6 mins ago
Senior Manufacturing Support Coordinator
Johnson & Johnson Vision Care, Inc. Legal Entity
Jacksonville, FL
Johnson & Johnson is currently recruiting for a Senior Manufacturing Support Coordinator to be based at Jacksonville, FL.
Added 6 mins ago
Associate Director, Clinical Research- Knee
MEDICAL DEVICE BUSINESS SERVICES, INC. Legal Entity
Warsaw, IN · West Chester, PA · Palm Beach Gardens, FL · Raynham, MA
The Associate Director, Clinical Research is a member of the global Medical & Scientific Affairs team responsible for supporting evidence generation and clinical study execution for DePuy…
Added 6 mins ago
Automation & Controls Technician - $6,000 Bonus Pays
Grande Cheese
Fond du Lac, WI
…production performance. This position partners closely with Operations, Engineering, and Maintenance teams to implement automation solutions, support plant technology, and optimize…
Added 6 mins ago
Campus Store Leader - 36152
Follett Corporation
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As a Campus Store Leader, you will support a Market Leader or Campus Store Manager overseeing store operations. You will be responsible for driving results through sales growth while…
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Nurse Operations Manager (70931)
Guidewell Emergency Doctors
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The Nurse Operations Manager performs a variety of administrative and nursing duties in supervising and caring for patients from minor treatment to acutely ill in a one-of-a-kind,…
Added 6 mins ago
Sales Associate
Claires Essentials LLC
Branson, MO
Store Operations: Play a vital role in the behind-the-scenes magic that keeps our store running smoothly. Support the processing of deliveries, execute visual merchandising displays, and…
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Lead Teacher (Half Day Preschool)
HORIZON EDUCATION CENTERS
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…activities, foster strong relationships with families, and support each child's social, emotional, and academic…

Five Below Inc

Customer Experience Manager

Uniontown, PA, United States

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Job details

Experience: Minimum 2 years of management experience
Posting language: English
Posted: Nov 6, 2026

Original job description

At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 20,000 associates who work at Five Below and they’ll tell you there’s no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in.

It’s all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace!

RESPONSIBILITIES

Ensures all crew members are Wowing the Customer through personal contact with customers. Trains the crew on the B.E.S.T. customer service experience; ensuring that each guest has a fast, friendly check out experience.
Responsible for leading their assigned store to achieve and maintain customer service score goals provided by the District Manager.
Responsible for leading front end operations, ensuring front end merchandising (candy, soda, snacks) are set and meet or exceed brand standards. Ensures that all front-end equipment is in working order and associates are trained to include services where applicable.
Responsible for opening and closing procedures, maintaining the store cleanliness, recovery, and keeping their store ready for customers at all times.
Responsible for performing store manager duties in their absence.
Partners with the store manager to recruit, train, coach, develop and supervise all crew members.
Reviews all corporate communications and reacts accordingly.
Partners with the entire store leadership team in merchandising procedures and World Recovery.
Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room
This job description is not all-inclusive. Additional responsibilities will be determined by the Store Manager, as dictated by store needs.

QUALIFICATIONS

High School Graduate or equivalent.
College experience preferred.
Minimum 2 years of management experience
Excellent verbal and written communication skills
Ability to multi-task
Creative thinking
Ability to maintain composure under pressure

ESSENTIAL JOB FUNCTIONS

Frequently operate cash register
Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet
Frequently ascend/descend ladders in order to retrieve and put away stock
Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor
Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers. Must be able to exchange accurate information in these situations
Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise
Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required)
Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures
Must be able to remain in a stationary, upright position for 80% of the time
Must be at least 18 years old and able to perform all essential job functions in compliance with applicable federal, state, and local laws

Explore our benefits site to discover all the perks and support we offer! From health coverage to financial and personal wellness, we've got you covered - check it out today! benefits.fivebelow.com/public/welcome

Five Below is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.

Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information. crewservices.zendesk.com/hc/en-us/requests/new

Position Type:

Hourly

Position Starting At:

BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as Five Below recruiters. Please confirm that the person you are working with has an @fivebelow.com email address. Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit Five Below's Career Site to verify the posting. fivebelow.com/info/careers

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More about this job

Skills

Customer experience
Customer service
Maintain customer service
Merchandising
Opening and closing procedures
Cleaning
Communication skills
Think creatively
Operate cash register
Weigh merchandise
Sales
Assist customers
Regulatory compliance

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