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Global Banking & Markets Operations-New York-Associate-Settlements
Campus
NY
…competitive benefits and wellness offerings, as it is a core part of providing a strong overall employee experience. A summary of these offerings, which are generally available to active,…
Added 1 min ago
Secretary V
DEPARTMENT OF CORRECTIONS
United States
At this level employees perform confidential secretarial work for an assistant or associate director of an agency; and may direct the work of other technical/clerical employees.
Added 1 min ago
KC
Associate Test Engineer 2
KLA Corporation
Milpitas, CA
- $28.85 to $49.04 USD / hour
KLA has manufacturing sites worldwide. The Global Operations (GOPS) team, comprised of Manufacturing, Supply Chain Management, Manufacturing Engineering, Installation and Quality, builds…
Added 2 mins ago
Retail Associate (PT)
Red Wing Shoe Company
Burbank, CA
The targeted hiring range for this part-time position is $16.90- $22.26 plus commission depending on qualifications; however, the expanded salary range provides opportunities for…
Added 2 mins ago
Trim Uppers
Lucchese
El Paso, TX
At Lucchese, craftsmanship is the foundation of our brand. As a trim upper associate, the employee is responsible for sanding and trimming excessive lining martial from the uppers using a…
Added 3 mins ago
Assistant Deli Manager
Albertsons Companies
MIDDLEBURY, VT · Middlebury, VT
…performance. As a Deli Department Manager, you will oversee daily deli operations, drive sales, and ensure high standards for food safety, merchandising, and service. This role offers a…
Added 3 mins ago
Deli Clerk
Albertsons Companies
AUSTIN, TX · Austin, TX
Organization & Time Management: Managing multiple tasks while maintaining workflow and service speed
Added 3 mins ago
Bakery Clerk
Albertsons Companies
PEORIA, AZ · Peoria, AZ
The Bakery Clerk plays a key role in the day to day bakery operations. This position involves preparing dough, glazing pastries, and assisting with baking tasks from start to finish.…
Added 3 mins ago
Assistant Deli Manager
Albertsons Companies
RANDOLPH, MA · Randolph, MA
…performance. As a Deli Department Manager, you will oversee daily deli operations, drive sales, and ensure high standards for food safety, merchandising, and service. This role offers a…
Added 3 mins ago
Assistant Deli Manager
Albertsons Companies
RANDOLPH, VT · Randolph, VT
…performance. As a Deli Department Manager, you will oversee daily deli operations, drive sales, and ensure high standards for food safety, merchandising, and service. This role offers a…
Added 3 mins ago
Deli General Duty Clerk
Albertsons Companies
BARRINGTON, RI · Barrington, RI
Organization & Time Management: Managing multiple tasks while maintaining workflow and service speed
Added 3 mins ago
Assistant Customer Service Manager
Albertsons Companies
BERLIN, VT · Berlin, VT
…excellence. As a Front-End Manager, you will oversee front‑end operations, support store performance goals, and ensure fast, friendly, and accurate service for every customer. This role…
Added 3 mins ago
Deli Clerk
Albertsons Companies
CLINTON, MA · Clinton, MA
Organization & Time Management: Managing multiple tasks while maintaining workflow and service speed
Added 3 mins ago
Assistant Customer Service Manager
Albertsons Companies
SOUTH YARMOUTH, MA · South Yarmouth, MA
…excellence. As a Front-End Manager, you will oversee front‑end operations, support store performance goals, and ensure fast, friendly, and accurate service for every customer. This role…
Added 3 mins ago
Assistant Bakery Manager
Albertsons Companies
HARWICH PORT, MA · Harwich, MA
Oversee daily Bakery Department operations, ensuring high standards for quality, freshness, presentation, and customer service
Added 3 mins ago
Deli Clerk
Albertsons Companies
MILWAUKIE, OR · Milwaukie, OR
Organization & Time Management: Managing multiple tasks while maintaining workflow and service speed
Added 3 mins ago
Evening Manager
Albertsons Companies
WINDHAM, NH · Windham, NH
Are you ready to take the next step in your leadership career? Join us for an exciting opportunity as a Service Operations Manager, where customer experience, operational excellence, and…
Added 3 mins ago
Starbucks Barista
Albertsons Companies
PEORIA, AZ · Peoria, AZ
Customer interaction is a key part of the role; you’ll greet customers, take orders, answer questions, and help make each visit a positive experience. Whether it’s a regular stopping by or…
Added 3 mins ago
Bakery Manager
Albertsons Companies
NEWBURYPORT, MA · Newburyport, MA
Oversee daily Bakery Department operations, ensuring high standards for quality, freshness, presentation, and customer service
Added 3 mins ago
Deli Clerk
Albertsons Companies
BERLIN, VT · Berlin, VT
Organization & Time Management: Managing multiple tasks while maintaining workflow and service speed
Added 3 mins ago
Assistant Bakery Manager
Albertsons Companies
PETERBOROUGH, NH · Peterborough, NH
Oversee daily Bakery Department operations, ensuring high standards for quality, freshness, presentation, and customer service
Added 3 mins ago
Fresh Cut Produce Clerk
Albertsons Companies
BARRINGTON, RI · Barrington, RI
· Multitasking & Time Management: Capable of juggling multiple tasks efficiently in a fast-paced environment.
Added 3 mins ago
Starbucks Barista
Albertsons Companies
TUCSON, AZ · Tucson, AZ
Customer interaction is a key part of the role; you’ll greet customers, take orders, answer questions, and help make each visit a positive experience. Whether it’s a regular stopping by or…
Added 3 mins ago
Pharmacy Technician
Albertsons Companies
PRESCOTT VALLEY, AZ · Prescott Valley, AZ
Another part of the role is maintaining organization and consistency within the pharmacy. You’ll manage records, restock supplies, and keep the workspace clean while following federal and…
Added 3 mins ago
Fresh Cut Produce Clerk
Albertsons Companies
LAS VEGAS, NV · Las Vegas, NV
· Multitasking & Time Management: Capable of juggling multiple tasks efficiently in a fast-paced environment.

Five Below Inc

Customer Experience Manager

Alexandria, VA, United States

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Job details

Experience: Minimum 2 years of management experience
Posting language: English
Posted: Nov 6, 2026

Original job description

At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 20,000 associates who work at Five Below and they’ll tell you there’s no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in.

It’s all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace!

RESPONSIBILITIES

Ensures all crew members are Wowing the Customer through personal contact with customers. Trains the crew on the B.E.S.T. customer service experience; ensuring that each guest has a fast, friendly check out experience.
Responsible for leading their assigned store to achieve and maintain customer service score goals provided by the District Manager.
Responsible for leading front end operations, ensuring front end merchandising (candy, soda, snacks) are set and meet or exceed brand standards. Ensures that all front-end equipment is in working order and associates are trained to include services where applicable.
Responsible for opening and closing procedures, maintaining the store cleanliness, recovery, and keeping their store ready for customers at all times.
Responsible for performing store manager duties in their absence.
Partners with the store manager to recruit, train, coach, develop and supervise all crew members.
Reviews all corporate communications and reacts accordingly.
Partners with the entire store leadership team in merchandising procedures and World Recovery.
Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room
This job description is not all-inclusive. Additional responsibilities will be determined by the Store Manager, as dictated by store needs.

QUALIFICATIONS

High School Graduate or equivalent.
College experience preferred.
Minimum 2 years of management experience
Excellent verbal and written communication skills
Ability to multi-task
Creative thinking
Ability to maintain composure under pressure

ESSENTIAL JOB FUNCTIONS

Frequently operate cash register
Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet
Frequently ascend/descend ladders in order to retrieve and put away stock
Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor
Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers. Must be able to exchange accurate information in these situations
Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise
Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required)
Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures
Must be able to remain in a stationary, upright position for 80% of the time
Must be at least 18 years old and able to perform all essential job functions in compliance with applicable federal, state, and local laws

Explore our benefits site to discover all the perks and support we offer! From health coverage to financial and personal wellness, we've got you covered - check it out today! benefits.fivebelow.com/public/welcome

Five Below is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.

Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information. crewservices.zendesk.com/hc/en-us/requests/new

Position Type:

Hourly

Position Starting At:

BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as Five Below recruiters. Please confirm that the person you are working with has an @fivebelow.com email address. Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit Five Below's Career Site to verify the posting. fivebelow.com/info/careers

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