Jobs in the United States

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Added 3 mins ago
Retail Sales Supervisor
Staples
Barnstable, MA
Retail Sales Supervisors champion customer engagement and oversee the front of store operations. You and the store team will focus on increasing sales, conversions and service throughout…
Added 3 mins ago
HF
Retail Stocking Supervisor
Harbor Freight Tools
South Attleboro, MA
- $22 USD / hour
Cross-train in all areas of store operations including Stocking/Sales associate duties, and responsibilities
Added 3 mins ago
Registered Nurse - Interventional Radiology
Veterans Affairs, Veterans Health Administration
West Roxbury, MA
Added 3 mins ago
Registered Nurse (Community Living Center)
Veterans Affairs, Veterans Health Administration
Leeds, MA
Added 3 mins ago
CE
Preschool Teacher
Cadence Education
Bourne, MA
- $18 to $23.4 USD / hour
About the Role Under the direction of the School Director and Lead Teacher, the Teacher supports daily classroom operations and the implementation of Cadence Education programs. This role…
Added 3 mins ago
Chaplain (Fee Basis)
Veterans Affairs, Veterans Health Administration
Leeds, MA
Added 3 mins ago
Senior Client Solutions Analyst
Zelis
Boston, MA
At Zelis, AI is woven into the fabric of how we work. Every associate is expected - and empowered - to partner with AI to challenge the status quo, accelerate innovation, and amplify their…
Added 3 mins ago
SR SOUS CHEF - Delta One Premium Lounge - Boston Logan International Airport
Compass Group, North America
EAST BOSTON, MA
As the Senior Sous Chef , you will partner closely with the Executive Chef to oversee daily culinary operations, execute innovative menus, maintain exceptional food quality standards, and…
Added 3 mins ago
Assistant/Associate Director, Alumni Class & School Engagement
Boston College
Chestnut Hill, MA
…offers a variety of roles across fundraising, alumni relations, operations, and communications and engagement. We invest in the professional growth of every staff member through individual…
Added 3 mins ago
SOUS CHEF- RAYNHAM, MA
Compass Group, North America
Raynham, MA
High volume, complex foodservice operations experience - highly desirable
Added 3 mins ago
Senior Financial Operations Analyst, Fiscal & Regulatory Management
Dana-Farber Cancer Institute
BROOKLINE, MA
The Senior Financial Operations Analyst makes vital contributions to the Division of Philanthropy, responsible for process improvements and technology adoption to enhance operational…
Added 3 mins ago
Associate Director, Quality and Patient Safety Strategic Initiatives
Dana-Farber Cancer Institute
BROOKLINE, MA
…continuum. Under the direction of the Senior Director of Business Operations, the Associate Director of QPS Strategic Initiatives oversees a portfolio of cross-functional priorities that…
Added 3 mins ago
Data Warehouse Analyst
State of Massachusetts
Quincy, MA
Added 3 mins ago
Food Service Associate II, 40hr - Days
Beth Israel Lahey Health
Winchester, MA
…safe environment and by providing guidance to the Food Service Associate (FSA) I’s in the absence of the…
Added 3 mins ago
Food Service Associate, Per Diem
Beth Israel Lahey Health
Winchester, MA
Anticipates the needs of the customers and operations
Added 3 mins ago
M
Production Associate
ManpowerGroup
Franklin, MA
- $16 USD / hour
Our client, a leading logistics and distribution company, is seeking a dedicated Production Associate to join their team. As a Production Associate, you will be an essential part of the…
Added 3 mins ago
B
Retail Shortage Control - Part Time
Burlington
Somerville, MA
- $15 USD / hour
- Part-time
Join our team as a Shortage Control Associate and contribute to a secure shopping environment while delivering exceptional customer service!
Added 3 mins ago
B
Retail Front End Supervisor - Full-Time
Burlington
Somerville, MA
- $17 to $19 USD / hour
- Full-time
…Management in the areas of Merchandising, Customer Service, Operations, and Human Resources. This leadership position is the stepping-stone to a management role within our expanding…
Added 3 mins ago
B
Seasonal Retail Sales Associate - Part Time
Burlington
Somerville, MA
- $15 USD / hour
- Part-time
…join the Burlington Stores, Inc. as a Seasonal Retail Sales Associate ! Are you an outgoing, upbeat, people-person with great organizational skills? Would you thrive in a high-energy…
Added 3 mins ago
B
Retail Sales Associate - Full-Time
Burlington
Somerville, MA
- $15 USD / hour
- Full-time
…nation, join the Burlington Stores, Inc. as a Retail Sales Associate! Are you an outgoing, upbeat, people-person with great organizational skills? Would you thrive in a high-energy…
Added 3 mins ago
B
Retail Stocking Team Supervisor - Full-Time
Burlington
Somerville, MA
- $17 to $19 USD / hour
- Full-time
…Are you a self-starter with the ability to supervise store operations efficiently and effectively? If you are a proven leader who understands the value of building strong teams and…
Added 3 mins ago
Certified Medical Assistant - MOHS, 8 hours/week, day shift
Beth Israel Lahey Health
Beverly, MA
Under the general supervision of the Administrative Director, Director of Site Operations or assigned manager/Site Manager in Collaboration with the Associate Chief of Ambulatory Nursing…
Added 3 mins ago
Registered Nurse (CLC)
Veterans Affairs, Veterans Health Administration
Bedford, MA
Added 3 mins ago
Registered Nurse (Mental Health, Inpatient)
Veterans Affairs, Veterans Health Administration
Bedford, MA
Added 3 mins ago
Program Security Representative (PSR) I
General Dynamics Information Technology
Bedford, MA
…Information (SCI) and collateral data in support of US military…

Five Below Inc

Customer Experience Manager

Big Rapids, MI, United States

$16.73 BE AWARE OF FRAUD!

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Job details

Pay: $16.73 BE AWARE OF FRAUD!
Experience: Minimum 2 years of management experience
Posting language: English
Posted: Nov 4, 2026

Original job description

At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 20,000 associates who work at Five Below and they’ll tell you there’s no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in.

It’s all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace!

RESPONSIBILITIES

Ensures all crew members are Wowing the Customer through personal contact with customers. Trains the crew on the B.E.S.T. customer service experience; ensuring that each guest has a fast, friendly check out experience.
Responsible for leading their assigned store to achieve and maintain customer service score goals provided by the District Manager.
Responsible for leading front end operations, ensuring front end merchandising (candy, soda, snacks) are set and meet or exceed brand standards. Ensures that all front-end equipment is in working order and associates are trained to include services where applicable.
Responsible for opening and closing procedures, maintaining the store cleanliness, recovery, and keeping their store ready for customers at all times.
Responsible for performing store manager duties in their absence.
Partners with the store manager to recruit, train, coach, develop and supervise all crew members.
Reviews all corporate communications and reacts accordingly.
Partners with the entire store leadership team in merchandising procedures and World Recovery.
Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room
This job description is not all-inclusive. Additional responsibilities will be determined by the Store Manager, as dictated by store needs.

QUALIFICATIONS

High School Graduate or equivalent.
College experience preferred.
Minimum 2 years of management experience
Excellent verbal and written communication skills
Ability to multi-task
Creative thinking
Ability to maintain composure under pressure

ESSENTIAL JOB FUNCTIONS

Frequently operate cash register
Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet
Frequently ascend/descend ladders in order to retrieve and put away stock
Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor
Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers. Must be able to exchange accurate information in these situations
Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise
Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required)
Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures
Must be able to remain in a stationary, upright position for 80% of the time
Must be at least 18 years old and able to perform all essential job functions in compliance with applicable federal, state, and local laws

Explore our benefits site to discover all the perks and support we offer! From health coverage to financial and personal wellness, we've got you covered - check it out today! benefits.fivebelow.com/public/welcome

Five Below is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.

Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information. crewservices.zendesk.com/hc/en-us/requests/new

Position Type:

Hourly

Position Starting At:

$16.73 BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as Five Below recruiters. Please confirm that the person you are working with has an @fivebelow.com email address. Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit Five Below's Career Site to verify the posting. fivebelow.com/info/careers

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