Jobs in the United States

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Added 13 mins ago
Overnight stocker-backroom
Marmaxx Operating Corp
Weatherford, TX
Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral…
Added 13 mins ago
MO
Temporary Part-Time Merchandise Associate
Marshalls of MA
Milwaukee, WI
- Part-time
Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral…
Added 13 mins ago
Seasonal Temp - Merchandise Associate
Marshalls of MA
Mentor, OH
Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral…
Added 13 mins ago
Store Manager
Marshalls of MA
Centennial, CO
Benefits include Associate discount; 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long-term disability; paid holidays/vacation /sick/bereavement/parental…
Added 13 mins ago
Retail Merchandise Coordinator
Homegoods LLC
Brandon, FL
Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral…
Added 1 hour ago
LB
Associate (SAPT)-Lane Bryant
Lane Bryant Brands Opco LLC
Store 4693-Cross Keys-LaneBryant-Sicklerville, NJ
- $15.92 to $16.17 USD / hour
Overview: The Lane Bryant Associate is responsible for creating a hospitable store environment using customer engagement that contributes to the achievement of Company goals.
Added 1 hour ago
TC
TEMPORARY SEASONAL
TJX Companies
Pleasant Hill, CA
- $16.9 to $17.4 USD / hour
Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral…
Added 1 hour ago
TC
Jewelry Associate
TJX Companies
Lincoln, CA
- $16.9 to $17.4 USD / hour
Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral…
Added 1 hour ago
W
General Merchandise Team Associate
Walmart
SIOUX FALLS, SD
- $17 to $30 USD / hour
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to…
Added 1 hour ago
W
Entertainment Team Associate
Walmart
SIOUX FALLS, SD
- $17 to $30 USD / hour
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to…
Added 1 hour ago
A
Delivery Driver
Aaron's
Oak Grove, LA
- $13.75 to $14.5 USD / hour
Aaron’s Delivery Drivers are an integral part of ensuring positive customer experiences. This fast-paced store-based role includes driving installing moving and picking up merchandise as…
Added 1 hour ago
Cafe Retail Sales Associate - Rock Shop
Tejon Gaming Authority
United States
The Retail Sales Associate is responsible for being the ultimate guide through the guests’ shopping experience. Hard Rock merchandise is a unique part of our business, which requires a…
Added 1 hour ago
W
Food/Consumables Team Associate
Walmart
CASPER, WY
- $15 to $28 USD / hour
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to…
Added 1 hour ago
W
Auto Care Center Team Associate
Walmart
EVANSTON, WY
- $15 to $28 USD / hour
…entrust us with the care of their vehicles as they shop for merchandise and services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced…
Added 1 hour ago
CO
Sales Associate (Part-Time) – Plaza Boulevard, Morrisville
Commonwealth of Pennsylvania
Morrisville, PA
- $17.88 USD / hour
- Part-time
As a Part-Time Sales Associate, you’ll be the face of our store – engaging with customers, assisting with sales, and contributing to a positive shopping atmosphere. If you enjoy a…
Added 1 hour ago
CO
Sales Associate (Part-Time) – New Falls Road, Bristol
Commonwealth of Pennsylvania
Bristol, PA
- $17.88 USD / hour
- Part-time
As a Part-Time Sales Associate, you’ll be the face of our store – engaging with customers, assisting with sales, and contributing to a positive shopping atmosphere. If you enjoy a…
Added 1 hour ago
CO
Sales Associate (Part-Time) – Levittown Parkway, Levittown
Commonwealth of Pennsylvania
Levittown, PA
- $17.88 USD / hour
- Part-time
As a Part-Time Sales Associate, you’ll be the face of our store – engaging with customers, assisting with sales, and contributing to a positive shopping atmosphere. If you enjoy a…
Added 1 hour ago
CO
Sales Associate (Part-Time) - McKeesport Road, Elizabeth
Commonwealth of Pennsylvania
Elizabeth, PA
- $17.88 USD / hour
- Part-time
As a Part-Time Sales Associate, you’ll be the face of our store – engaging with customers, assisting with sales, and contributing to a positive shopping atmosphere. If you enjoy a…
Added 1 hour ago
Retail Warehouse Associate
Best Buy
San Diego, CA
…your LOA depends on your situation, where you live, your full-time or part-time employment status, and federal and state regulations. Intermittent or reduced-schedule leave is also…
Added 1 hour ago
M
Retail Commission Sales Associate - Fine Jewelry, Medford Rogue Valley - Part Time
Macy's
Medford, OR
- Part-time
Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. All schedules contain weekend shifts…
Added 1 hour ago
M
Retail Sales Associate, North Point - Part Time
Macy's
Alpharetta, GA
- Part-time
This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping…
Added 1 hour ago
Seasonal Retail Sales Associate, Roosevelt Field
Macy's
Garden City, NY
This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping…
Added 1 hour ago
Seasonal Retail Sales Associate, Evergreen Plaza
Macy's
Evergreen Park, IL
This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping…
Added 1 hour ago
Seasonal Retail At Your Service Associate, Lynnhaven Mall
Macy's
Virginia Beach, VA
Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. All schedules contain weekend shifts…
Added 1 hour ago
Seasonal Retail Sales Associate, Westland
Macy's
Hialeah, FL
This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping…

Five Below Inc

Customer Experience Manager

Springfield, VA, United States

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Job details

Experience: Minimum 2 years of management experience
Posting language: English
Posted: Nov 3, 2026

Original job description

At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 20,000 associates who work at Five Below and they’ll tell you there’s no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in.

It’s all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace!

RESPONSIBILITIES

Ensures all crew members are Wowing the Customer through personal contact with customers. Trains the crew on the B.E.S.T. customer service experience; ensuring that each guest has a fast, friendly check out experience.
Responsible for leading their assigned store to achieve and maintain customer service score goals provided by the District Manager.
Responsible for leading front end operations, ensuring front end merchandising (candy, soda, snacks) are set and meet or exceed brand standards. Ensures that all front-end equipment is in working order and associates are trained to include services where applicable.
Responsible for opening and closing procedures, maintaining the store cleanliness, recovery, and keeping their store ready for customers at all times.
Responsible for performing store manager duties in their absence.
Partners with the store manager to recruit, train, coach, develop and supervise all crew members.
Reviews all corporate communications and reacts accordingly.
Partners with the entire store leadership team in merchandising procedures and World Recovery.
Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room
This job description is not all-inclusive. Additional responsibilities will be determined by the Store Manager, as dictated by store needs.

QUALIFICATIONS

High School Graduate or equivalent.
College experience preferred.
Minimum 2 years of management experience
Excellent verbal and written communication skills
Ability to multi-task
Creative thinking
Ability to maintain composure under pressure

ESSENTIAL JOB FUNCTIONS

Frequently operate cash register
Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet
Frequently ascend/descend ladders in order to retrieve and put away stock
Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor
Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers. Must be able to exchange accurate information in these situations
Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise
Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required)
Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures
Must be able to remain in a stationary, upright position for 80% of the time
Must be at least 18 years old and able to perform all essential job functions in compliance with applicable federal, state, and local laws

Explore our benefits site to discover all the perks and support we offer! From health coverage to financial and personal wellness, we've got you covered - check it out today! benefits.fivebelow.com/public/welcome

Five Below is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.

Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information. crewservices.zendesk.com/hc/en-us/requests/new

Position Type:

Hourly

Position Starting At:

BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as Five Below recruiters. Please confirm that the person you are working with has an @fivebelow.com email address. Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit Five Below's Career Site to verify the posting. fivebelow.com/info/careers

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