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Added 10 mins ago
Products & Services Manager (Senior or Lead) - Carolinas Commercial and Industrial Curtailment Programs
Duke Energy
Raleigh, NC
…millions of people every day. Consider joining the Duke Energy team, where you'll find a friendly work environment, opportunities for growth and development, recognition for your work, and…
Added 10 mins ago
Housekeeping Lead
Crescent Hotels and Resorts
Charlotte, NC
We’re looking for a Housekeeping Supervisor who takes pride in leading a team, maintaining high standards, and making sure the hotel looks and feels its best throughout the evening and…
Added 10 mins ago
Senior Manager Enterprise Security Command Center
Duke Energy
Charlotte, NC
…millions of people every day. Consider joining the Duke Energy team, where you'll find a friendly work environment, opportunities for growth and development, recognition for your work, and…
Added 49 mins ago
Division Human Resource Coordinator
D.R. Horton America's Builder
Rogers, AR
Associate degree or equivalent from a two-year college or technical school
Added 50 mins ago
NW
Field Service Technician
Nelco World Wide
Saddle Brook, NJ
- $28.85 to $36.06 USD / hour
OSHA 30-hour Construction Outreach training completion required; task-specific and site-specific safety training must also be completed as applicable.
Added 1 hour ago
SC
Doctor of Physical Therapy (DPT) Full-Time Faculty
SOUTH COLLEGE
Remote, United States
- Full-time
…Physical Therapy program at the rank of Instructor, Assistant, Associate, or full…
Added 1 hour ago
J
Night Auditor
Wilmington, NC
- $15 USD / hour
As a Night Auditor, you deliver exceptional overnight service while managing financial processes, supporting front desk operations, and maintaining a secure, well-run hotel environment.
Added 1 hour ago
A
OR Circulator
AdventHealth
Rome, GA
- From $35 USD / hour
…and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even…
Added 2 hours ago
CC
Overnight Customer Service Representative, Full or Part Time
CK Circle K Stores Inc.
United States
- Part-time
We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.
Added 2 hours ago
FB
Full Time Customer Experience Manager - Wyomissing PA
Five Below Inc
Wyomissing, PA
- Full-time
…Way, which is our values and behaviors that each and every associate believes…
Added 2 hours ago
FB
Full time support lead
Five Below Inc
Baton Rouge, LA
- Full-time
…Way, which is our values and behaviors that each and every associate believes…
Added 2 hours ago
Assistant Manger-2033 Pendleton
Five Below Inc
Pendleton, OR
…Way, which is our values and behaviors that each and every associate believes…
Added 2 hours ago
FB
Support Lead Part Time-2005 Richland
Five Below Inc
Richland, WA
- Part-time
…Way, which is our values and behaviors that each and every associate believes…
Added 8 hours ago
UB
General Manager
Ulta Beauty, Inc.
Parsippany, NJ
- $87,360 to $120,640 USD / year
…mission, vision, and values in order to develop a high-performing team that consistently delivers top-line sales growth for the store. The GM leads a team of managers and is accountable for…
Added 10 hours ago
Customer Representative, Sales MAH
Merck
Phoenix, AZ
…business model, key influencers (Owner/Practice Manager/Key Tech/Associate Vet/Front office staff), customer needs and identifies business…
Added 10 hours ago
FB
Customer Experience Manager
Five Below Inc
Reno, NV
- $19 USD / hour
…Way, which is our values and behaviors that each and every associate believes…
Added 10 hours ago
Lead Project Manager, Professional Services
CareFusion Solutions, LLC
United States
Provides team support and product information on BD Dispensing products as assigned by manager.
Added 12 hours ago
Technical Support Analyst, Information Systems Specialist 5 (Pendleton/Madras) Multiple Positions
Department of Corrections
United States
An associate’s degree in computer science or information technology, OR completion of a two (2) year accredited vocational training program in information technology AND two (2) years of…
Added 12 hours ago
Transportation Services Office Leader
Department of Transportation
United States
…exciting role, you will function as part of the leadership team and contribute to the positive team culture. You will assist a variety of customers and handle complex transactions. We…
Added 14 hours ago
Customer Experience Manager
Five Below Inc
York, PA
…Way, which is our values and behaviors that each and every associate believes…
Added 14 hours ago
Customer Experience Manager - Aurora West, CO
Five Below Inc
Aurora, CO
…Way, which is our values and behaviors that each and every associate believes…
Added 14 hours ago
Support Lead
Five Below Inc
Orange, CA
…Way, which is our values and behaviors that each and every associate believes…
Added 14 hours ago
Customer Experience Manager
Five Below Inc
Manchester, NH
…Way, which is our values and behaviors that each and every associate believes…
Added 14 hours ago
FB
Support Lead Part Time
Five Below Inc
Las vegas, NV
- Part-time
…Way, which is our values and behaviors that each and every associate believes…
Added 14 hours ago
Interim Seasonal Support Lead
Five Below Inc
Peoria, AZ
…Way, which is our values and behaviors that each and every associate believes…

Five Below Inc

Customer Experience Manager

Manchester, NH, United States

$19.00 BE AWARE OF FRAUD!

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Job details

Pay: $19.00 BE AWARE OF FRAUD!
Experience: Minimum 2 years of management experience
Posting language: English
Posted: Nov 2, 2026

Original job description

At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 20,000 associates who work at Five Below and they’ll tell you there’s no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in.

It’s all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace!

RESPONSIBILITIES

Ensures all crew members are Wowing the Customer through personal contact with customers. Trains the crew on the B.E.S.T. customer service experience; ensuring that each guest has a fast, friendly check out experience.
Responsible for leading their assigned store to achieve and maintain customer service score goals provided by the District Manager.
Responsible for leading front end operations, ensuring front end merchandising (candy, soda, snacks) are set and meet or exceed brand standards. Ensures that all front-end equipment is in working order and associates are trained to include services where applicable.
Responsible for opening and closing procedures, maintaining the store cleanliness, recovery, and keeping their store ready for customers at all times.
Responsible for performing store manager duties in their absence.
Partners with the store manager to recruit, train, coach, develop and supervise all crew members.
Reviews all corporate communications and reacts accordingly.
Partners with the entire store leadership team in merchandising procedures and World Recovery.
Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room
This job description is not all-inclusive. Additional responsibilities will be determined by the Store Manager, as dictated by store needs.

QUALIFICATIONS

High School Graduate or equivalent.
College experience preferred.
Minimum 2 years of management experience
Excellent verbal and written communication skills
Ability to multi-task
Creative thinking
Ability to maintain composure under pressure

ESSENTIAL JOB FUNCTIONS

Frequently operate cash register
Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet
Frequently ascend/descend ladders in order to retrieve and put away stock
Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor
Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers. Must be able to exchange accurate information in these situations
Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise
Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required)
Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures
Must be able to remain in a stationary, upright position for 80% of the time
Must be at least 18 years old and able to perform all essential job functions in compliance with applicable federal, state, and local laws

Explore our benefits site to discover all the perks and support we offer! From health coverage to financial and personal wellness, we've got you covered - check it out today! benefits.fivebelow.com/public/welcome

Five Below is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.

Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information. crewservices.zendesk.com/hc/en-us/requests/new

Position Type:

Hourly

Position Starting At:

$19.00 BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as Five Below recruiters. Please confirm that the person you are working with has an @fivebelow.com email address. Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit Five Below's Career Site to verify the posting. fivebelow.com/info/careers

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