Jobs in the United States

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Operations/Service Manager II
Burlington Coat Factory Whse. Corp.
United States
As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, you’ll be one of the leaders of the store team, participating in managing the overall…
Added just now
Graphics Production & Procurement Specialist
Burlington Coat Factory Whse. Corp.
Remote, United States
Identify and implement process improvements that enhance efficiency, scalability, and overall effectiveness of graphics procurement operations.
Added just now
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Senior Technology Portfolio Manager
SWCA Environmental Consultants
Remote, United States
- $115,689.6 to $159,213 USD / year
SWCA Environmental Consultants is seeking a Senior Technology Portfolio Manager - Execution to join our Enterprise Technology Engagement team. In this role, you will lead intake operations,…
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Maintenance Technician II
XCORP AvalonBay Communities Inc.
United States
As an owner, developer, and manager of more than 180,000 apartment homes in major markets across the US, we have the scale to offer something most companies can't. At Vivmark, team members…
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Maintenance Technician II
XCORP AvalonBay Communities Inc.
United States
As an owner, developer, and manager of more than 180,000 apartment homes in major markets across the US, we have the scale to offer something most companies can't. At Vivmark, team members…
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Counter Sales Representative
US LBM Service Co
Houston, TX
The Counter Sales Representative is responsible for assisting customers and contractors with the sales process by taking orders over the counter, answering questions, and receiving payment…
Added just now
Counter Sales Representative
US LBM Service Co
Gatesville, TX
The Counter Sales Representative is responsible for assisting customers and contractors with the sales process by taking orders over the counter, answering questions, and receiving payment…
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Commercial Real Estate Relationship Manager
WSFS Bank
Wilmington, DE · Berwyn, PA · Philadelphia, PA
WSFS Bank is currently seeking a Commercial Real Estate (CRE) Relationship Manager. This Relationship Manager (RM) will manage CRE banking relationships for companies with annual sales…
Added 1 min ago
Associate Relationship Advisor
The Northern Trust Company
Chicago, IL
The Associate Relationship Advisor role is a transitional role from Account Manager, WM Advisory to Relationship Advisor and encompasses responsibilities for both. Under general supervision…
Added 2 mins ago
Engineering Program Manager
Cisco Systems, Inc.
RTP, NC
…with cross-functional leaders across Cisco. You will drive process improvements and contribute to the development and implementation of best practices and standards. Identify opportunities…
Added 2 mins ago
Project Manager, Facilities, Real Estate and Office Development
Ryan, LLC
United States
The Project Manager, Facilities (“Project Manager”) facilitates the Firm’s new office startup, relocation projects, and operations, as well as coordinating solutions to furniture and other…
Added 2 mins ago
MM
Security Lead
MP Materials Corp.
Mountain Pass, CA
- $33 to $36 USD / hour
The Security Lead will report to the Security Operations Manager. The Security Lead will be responsible for maintaining a safe and secure environment for all, while following and enforcing…
Added 2 mins ago
SE
Affordable Housing Community Manager - Metro at Western
Solari Enterprises, Inc.
Los Angeles, CA
- $25 USD / hour
Metro at Western is an affordable housing community compromised of 33 units, in Los Angeles CA. The Community Manager is responsible, under the supervision of the Regional Manager, for all…
Added 3 mins ago
Senior Accommodation Specialist
Unum Group
United States
…Specialist is positioned to educate other Team Members regarding process and considerations in stay at work, return to work and workplace…
Added 3 mins ago
Security Operations Specialist
Sun Life of Canada - Corporate
Wellesley Hills, MA
We are seeking a highly skilled and adaptable Security Operations Specialist to join our team at our corporate office in Wellesley. This pivotal role will report to the Manager of…
Added 4 mins ago
Team Lead ll
Brunswick Leisure Boat Co LLC
Fort Wayne, IN
Support area leadership to ensure smooth daily operations.
Added 4 mins ago
BW
Program Manager, Brunswick Boat Group Tech Center
Boston Whaler Inc.
Edgewater, FL
- $103,200 to $144,000 USD / year
…through the Brunswick High Performance Product Development Process (HPPD). This role drives the successful execution of new product initiatives that achieve quality, functionality, cost,…
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Deputy Police Chief
West Valley City
West Valley City, UT
…the information below regarding our application and hiring…
Added 5 mins ago
Injury Prevention Specialist - Guymon, OK
WORKCARE INC
Guymon, OK
Gain full understanding of the site operations, workflow, processes, and employees in order to make recommendations for preventing musculoskeletal injuries from occurring
Added 5 mins ago
Mission Success Program Manager
Overland AI
Seattle, WA
…advanced autonomy systems in the field. As a Mission Success Operations Manager, you will be a core member of our team, managing the technical delivery of our ground autonomy systems in…
Added 5 mins ago
Contact Center Supervisor Sales - GCC (On-Site) Houston, TX
The Home Depot
Houston, TX
50% Action Oriented - Directly organizes and supervises day-to-day operations and activities of a contact center team in order to achieve key performance goals; Including accurate and…
Added 5 mins ago
Senior Analyst, Creative Solutions
The Home Depot
Atlanta, GA
10% - Creative Governance- Document best practices and maintain process libraries to ensure knowledge sharing and consistency.
Added 5 mins ago
Specialty Assistant Store Manager in Training
The Home Depot
Thatcher, AZ
50% Training and Preparing for Assistant Manager Position - Participate in a structured training program covering all aspects of retail store management, including operations, customer…
Added 5 mins ago
Night Operations Assistant Store Manager in Training
The Home Depot
Tucson, AZ
50% - Training and Preparing for Assistant Manager Position - Participate in a structured training program covering all aspects of retail store management, including operations, customer…
Added 5 mins ago
Night Operations Assistant Store Manager in Training
The Home Depot
Queen Creek, AZ
50% - Training and Preparing for Assistant Manager Position - Participate in a structured training program covering all aspects of retail store management, including operations, customer…

Five Below Inc

Customer Experience Manager

Sugar Land, TX, United States

$15.00 BE AWARE OF FRAUD!

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Job details

Pay: $15.00 BE AWARE OF FRAUD!
Experience: Minimum 2 years of management experience
Posting language: English
Posted: Nov 2, 2026

Original job description

At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 20,000 associates who work at Five Below and they’ll tell you there’s no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in.

It’s all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace!

RESPONSIBILITIES

Ensures all crew members are Wowing the Customer through personal contact with customers. Trains the crew on the B.E.S.T. customer service experience; ensuring that each guest has a fast, friendly check out experience.
Responsible for leading their assigned store to achieve and maintain customer service score goals provided by the District Manager.
Responsible for leading front end operations, ensuring front end merchandising (candy, soda, snacks) are set and meet or exceed brand standards. Ensures that all front-end equipment is in working order and associates are trained to include services where applicable.
Responsible for opening and closing procedures, maintaining the store cleanliness, recovery, and keeping their store ready for customers at all times.
Responsible for performing store manager duties in their absence.
Partners with the store manager to recruit, train, coach, develop and supervise all crew members.
Reviews all corporate communications and reacts accordingly.
Partners with the entire store leadership team in merchandising procedures and World Recovery.
Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room
This job description is not all-inclusive. Additional responsibilities will be determined by the Store Manager, as dictated by store needs.

QUALIFICATIONS

High School Graduate or equivalent.
College experience preferred.
Minimum 2 years of management experience
Excellent verbal and written communication skills
Ability to multi-task
Creative thinking
Ability to maintain composure under pressure

ESSENTIAL JOB FUNCTIONS

Frequently operate cash register
Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet
Frequently ascend/descend ladders in order to retrieve and put away stock
Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor
Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers. Must be able to exchange accurate information in these situations
Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise
Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required)
Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures
Must be able to remain in a stationary, upright position for 80% of the time
Must be at least 18 years old and able to perform all essential job functions in compliance with applicable federal, state, and local laws

Explore our benefits site to discover all the perks and support we offer! From health coverage to financial and personal wellness, we've got you covered - check it out today! benefits.fivebelow.com/public/welcome

Five Below is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.

Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information. crewservices.zendesk.com/hc/en-us/requests/new

Position Type:

Hourly

Position Starting At:

$15.00 BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as Five Below recruiters. Please confirm that the person you are working with has an @fivebelow.com email address. Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit Five Below's Career Site to verify the posting. fivebelow.com/info/careers

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More about this job

Skills

Customer experience
Customer service
Maintain customer service
Merchandising
Opening and closing procedures
Cleaning
Communication skills
Think creatively
Operate cash register
Weigh merchandise
Sales
Assist customers
Regulatory compliance

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