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Added just now
AE - Stock Associate - Early Morning (Off-Hours)
AEO
Kennesaw, GA
You're innovative: Whenever you see a merchandising opportunity, you inform store leadership, make a game plan, and take action to correct it.
Added just now
Aerie - Stock Associate - Early Morning (Off-Hours)
AEO
Kennesaw, GA
You're innovative: Whenever you see a merchandising opportunity, you inform store leadership, make a game plan, and take action to correct it.
Added just now
AE - Merchandising Team Leader (Assistant Manager)
AEO
Woodstock, GA
As the full-time Merchandising Team Leader, you are the Store Team Leader's "go-to" in developing and implementing the Merchandising strategy for the store. Your passion lies in training…
Added just now
AE - Sr Brand Ambassador (Sr Sales Associate)
AEO
Huntsville, AL
…every day! Your goal is to provide everyone who comes in the store with an amazing shopping experience, making their day better than before they came in. You are the face of our company and…
Added just now
OR
Wireless Retail Sales Associate - W2160
OSL Retail Services Inc
PETERSBURG, VA
- $17 USD / hour
Merchandise and handle inventory, opening and closing the store
Added just now
KK
Full-Time Customer Service Supervisor
KDS Kohl's, Inc.
United States
- Full-time
Preventing loss by educating associates, monitoring daily store activity and product protection standards, and partnering with Loss Prevention
Added just now
KK
Seasonal Full-Time Loss Prevention Associate - 2nd Shift
KDS Kohl's, Inc.
United States
- Full-time
As Loss Prevention Associate, you will assist in Loss Prevention activities within the Distribution Center (DC). You will perform physical security, report policy and procedure violations…
Added just now
K
Part-Time Store Cleaning & Operations Associate
Kohl's
United States
- Part-time
In this role, you will ensure a safe and clean environment in all areas of the store. You will perform daily store cleaning tasks effectively and efficiently and complete operational…
Added just now
Seasonal Store Cleaning & Operations Associate
Kohl's
United States
In this role, you will ensure a safe and clean environment in all areas of the store. You will perform daily store cleaning tasks effectively and efficiently and complete operational…
Added just now
Seasonal Store Cleaning & Operations Associate
Kohl's
United States
In this role, you will ensure a safe and clean environment in all areas of the store. You will perform daily store cleaning tasks effectively and efficiently and complete operational…
Added just now
Seasonal Store Cleaning & Operations Associate
Kohl's
United States
In this role, you will ensure a safe and clean environment in all areas of the store. You will perform daily store cleaning tasks effectively and efficiently and complete operational…
Added 1 min ago
02599 Inside Sales
SBH
Radford, VA
The Sales Associate/Beauty Advisor will focus on one primary objective – creating a memorable shopping experience for our customers. We are continually searching for passionate beauty…
Added 1 min ago
TA
Paint Associate - Full Time
The Aubuchon Company
Quincy, MA
- Full-time
We are looking for an experienced paint associate! The Paint Associate is responsible for delivering an outstanding customer experience by providing expert knowledge and consultation within…
Added 2 mins ago
M
Sales Associate - Part Time - Tanger Outlet- Fort Worth, TX
Mizzen+Main
Fort Worth, TX
- Part-time
Mizzen+Main is seeking a highly motivated, energetic, and customer-focused Retail Sales Associate to join our growing team. As a Sales Associate, you will serve as a brand ambassador and…
Added 2 mins ago
R
Seasonal Sales Associate - Bloomingdale’s | Westfield Mall, Century City | Part time
Reiss
Century City, CA
- $18 to $21 USD / hour
- Part-time
For our retail teams this means it means providing elevated customer service, a store environment that stands out in the market and working as a team to meet and exceed both our customers’…
Added 2 mins ago
R
Seasonal Sales Associate - Macy's | Westfield Mall, Sherman Oaks | Part time
Reiss
Sherman Oaks, CA
- $18 to $21 USD / hour
- Part-time
For our retail teams this means it means providing elevated customer service, a store environment that stands out in the market and working as a team to meet and exceed both our customers’…
Added 2 mins ago
R
Seasonal Sales Associate - Bloomingdale’s | Westfield Mall, Sherman Oaks | Part time
Reiss
Sherman Oaks, CA
- $18 to $21 USD / hour
- Part-time
For our retail teams this means it means providing elevated customer service, a store environment that stands out in the market and working as a team to meet and exceed both our customers’…
Added 3 mins ago
Supervisor, Driver
Maersk Logistics & Services USA Inc.
MO
…multi-channels like B2B, B2C, B2B2C, e-commerce, direct to store, dropship, returns, and more, leveraging asset-based, asset-light, and non-asset…
Added 4 mins ago
WRTW Sales Manager
SAKS & CO LLC
United States
Inform clients of in-store events to enhance their experience of Saks and increase engagement and loyalty, partners the Store Director and Area Marketing Manager to identify Top Clients and…
Added 4 mins ago
Sales Manager, Women's Shoes
SAKS & CO LLC
United States
Inform clients of in-store events to enhance their experience of Saks and increase engagement and loyalty, partners the Store Director and Area Marketing Manager to identify Top Clients and…
Added 4 mins ago
Merchandise Operations Associate
SAKS & CO LLC
United States
Under the leadership and reporting to the Merchandise Operations Team Supervisor/Manager, the Merchandise Operations Associate supports the daily operations of merchandise including…
Added 4 mins ago
Coordinator, Operations - DIOR, Bergdorf Goodman
SAKS & CO LLC
United States
Plan, accomplish, and communicate daily operational goals with the support associate, Selling Coordinators, and Store Managers to lead efficiency and clarity.
Added 4 mins ago
CH
Store Associate
CVS Health
West Union, SC
- $15 to $18 USD / hour
The Retail Store Associate position provides an opportunity, in a leading retail setting, to excel in a growing, high impact, customer focused role, working both independently and as a…
Added 4 mins ago
CH
Store Associate
CVS Health
Holly, MI
- $15 to $19 USD / hour
The Retail Store Associate position provides an opportunity, in a leading retail setting, to excel in a growing, high impact, customer focused role, working both independently and as a…
Added 4 mins ago
CH
Store Associate
CVS Health
Midland, MI
- $15 to $22 USD / hour
The Retail Store Associate position provides an opportunity, in a leading retail setting, to excel in a growing, high impact, customer focused role, working both independently and as a…

Five Below Inc

Customer Experience Manager

Cambridge, OH, United States

$15.00 BE AWARE OF FRAUD!

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Job details

Pay: $15.00 BE AWARE OF FRAUD!
Experience: Minimum 2 years of management experience
Posting language: English
Posted: Nov 2, 2026

Original job description

At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 20,000 associates who work at Five Below and they’ll tell you there’s no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in.

It’s all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace!

RESPONSIBILITIES

Ensures all crew members are Wowing the Customer through personal contact with customers. Trains the crew on the B.E.S.T. customer service experience; ensuring that each guest has a fast, friendly check out experience.
Responsible for leading their assigned store to achieve and maintain customer service score goals provided by the District Manager.
Responsible for leading front end operations, ensuring front end merchandising (candy, soda, snacks) are set and meet or exceed brand standards. Ensures that all front-end equipment is in working order and associates are trained to include services where applicable.
Responsible for opening and closing procedures, maintaining the store cleanliness, recovery, and keeping their store ready for customers at all times.
Responsible for performing store manager duties in their absence.
Partners with the store manager to recruit, train, coach, develop and supervise all crew members.
Reviews all corporate communications and reacts accordingly.
Partners with the entire store leadership team in merchandising procedures and World Recovery.
Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room
This job description is not all-inclusive. Additional responsibilities will be determined by the Store Manager, as dictated by store needs.

QUALIFICATIONS

High School Graduate or equivalent.
College experience preferred.
Minimum 2 years of management experience
Excellent verbal and written communication skills
Ability to multi-task
Creative thinking
Ability to maintain composure under pressure

ESSENTIAL JOB FUNCTIONS

Frequently operate cash register
Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet
Frequently ascend/descend ladders in order to retrieve and put away stock
Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor
Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers. Must be able to exchange accurate information in these situations
Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise
Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required)
Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures
Must be able to remain in a stationary, upright position for 80% of the time
Must be at least 18 years old and able to perform all essential job functions in compliance with applicable federal, state, and local laws

Explore our benefits site to discover all the perks and support we offer! From health coverage to financial and personal wellness, we've got you covered - check it out today! benefits.fivebelow.com/public/welcome

Five Below is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.

Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information. crewservices.zendesk.com/hc/en-us/requests/new

Position Type:

Hourly

Position Starting At:

$15.00 BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as Five Below recruiters. Please confirm that the person you are working with has an @fivebelow.com email address. Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit Five Below's Career Site to verify the posting. fivebelow.com/info/careers

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More about this job

Skills

Customer experience
Customer service
Maintain customer service
Merchandising
Opening and closing procedures
Cleaning
Communication skills
Think creatively
Operate cash register
Weigh merchandise
Sales
Assist customers
Regulatory compliance

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