Jobs in the United States

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Added 25 mins ago
Sales Associate
Petco Animal Supplies Stores, Inc.
Normal, IL
As a Sales Associate, you are at the heart of the Pet Care Center experience. You help pet parents find the right products and solutions for their pets while creating a welcoming, safe, and…
Added 25 mins ago
Sales Associate
Petco Animal Supplies Stores, Inc.
Wausau, WI
As a Sales Associate, you are at the heart of the Pet Care Center experience. You help pet parents find the right products and solutions for their pets while creating a welcoming, safe, and…
Added 26 mins ago
B
Retail Front End Supervisor - Full-Time
Burlington
Trussville, AL
- $15 to $17 USD / hour
- Full-time
…Management in the areas of Merchandising, Customer Service, Operations, and Human Resources. This leadership position is the stepping-stone to a management role within our expanding…
Added 26 mins ago
B
Seasonal Retail Sales Associate - Part Time
Burlington
Trussville, AL
- $13 USD / hour
- Part-time
…join the Burlington Stores, Inc. as a Seasonal Retail Sales Associate ! Are you an outgoing, upbeat, people-person with great organizational skills? Would you thrive in a high-energy…
Added 1 hour ago
M
Retail Fragrances Sales Associate - Mens, Augusta Mall - Part Time
Macy's
Augusta, GA
- Part-time
As a Fragrance Sales Associate, you create a warm, welcoming environment through genuine hospitality and exceptional customer service. You engage customers with personalized fragrance…
Added 1 hour ago
M
Retail Customer Experience Associate, Ingram Park Mall - Full Time
Macy's
San Antonio, TX
- Full-time
…operational excellence through floor readiness, event execution, merchandise setup, and opening/closing…
Added 1 hour ago
M
Retail Sales Associate, Barton Creek Square Mall - Full Time
Macy's
Austin, TX
- Full-time
This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping…
Added 1 hour ago
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Retail Sales Associate, Green Acres - Full Time
Macy's
Valley Stream, NY
- Full-time
This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping…
Added 1 hour ago
Seasonal Fulfillment and Receiving Support Associate, Stanford Shopping Center
Macy's
Palo Alto, CA
…colleague, you will play an essential role in supporting store operations, maintaining inventory accuracy, and ensuring a smooth customer experience. From receiving and organizing…
Added 1 hour ago
Seasonal Retail Cosmetics Sales Associate - Origins, Sherman Oaks Fashion Square
Macy's
Sherman Oaks, CA
…and sales floor, refresh signage and pricing, and assist with merchandise moves as needed to support a seamless customer…
Added 1 hour ago
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Retail Sales Associate, Barton Creek Square Mall - Part Time
Macy's
Austin, TX
- Part-time
This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping…
Added 1 hour ago
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Retail Sales Associate, University Town Center - CA - Part Time
Macy's
San Diego, CA
- Part-time
This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping…
Added 1 hour ago
M
Retail Sales Associate, Viewmont - Part Time
Macy's
Scranton, PA
- Part-time
This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping…
Added 1 hour ago
M
Retail Selling Support Associate - Womens Clothing, Manhattan Beach - Full Time
Macy's
Manhattan Beach, CA
- Full-time
This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping…
Added 1 hour ago
GROCERY/ASST DEPT LEADER
The Kroger Co.
Richmond, VA
Respond appropriately to customer or associate comments, complaints, requests, accidents and questions. Be
Added 1 hour ago
DAIRY/LEAD CLERK
The Kroger Co.
Midlothian, VA
Respond appropriately to customer or associate comments, complaints, requests, and questions. Be prompt, tactful, calm, courteous and professional in all interactions.
Added 1 hour ago
GROCERY/ASST DEPT LEADER
The Kroger Co.
Mesa, AZ
Respond appropriately to customer or associate comments, complaints, requests, accidents and questions. Be
Added 1 hour ago
GROCERY/ASST DEPT LEADER
The Kroger Co.
Fruita, CO
Respond appropriately to customer or associate comments, complaints, requests, accidents and questions. Be
Added 1 hour ago
Sales Associate Woodburn Premium Outlets
Chico's FAS, Inc. paying for Chico's Retail Operations, Inc.
Store 3216-Woodburn Company Stores-WHBM-Woodburn, OR
As a Sales Associate, you'll be the welcoming face of a customer-centered environment that reflects our culture of hospitality. You'll be part of a team fostering genuine customer…
Added 1 hour ago
Retail Store Associate
Green Bay Packers, Inc. and its subsidiaries
Green Bay, WI
This position is responsible for servicing the daily operations of the Green Bay Packers Pro Shop at Lambeau Field.
Added 1 hour ago
Retail Call Center Associate
Green Bay Packers, Inc. and its subsidiaries
Green Bay, WI
This position is responsible for servicing the daily operations of the Green Bay Packers Pro Shop Ecommerce Division.
Added 1 hour ago
Retail Call Center Associate
Green Bay Packers, Inc. and its subsidiaries
Green Bay, WI
This position is responsible for servicing the daily operations of the Green Bay Packers Pro Shop Ecommerce Division.
Added 1 hour ago
Retail Store Associate
Green Bay Packers, Inc. and its subsidiaries
Green Bay, WI
This position is responsible for servicing the daily operations of the Green Bay Packers Pro Shop at Lambeau Field.
Added 3 hours ago
Merchandise Manager
Ulta Beauty, Inc.
Beaumont, TX
The Merchandise Manager (MM) is responsible for leading through Ulta Beauty’s mission, vision, and values and contributing to a high-performing team that consistently delivers top-line…
Added 3 hours ago
UB
Operations Manager
Ulta Beauty, Inc.
Federal Way, WA
- $28 to $35 USD / hour
The Operations Manager (OM) is responsible for leading through Ulta Beauty’s mission, vision, and values in order to develop a high-performing team that consistently delivers top-line sales…

Five Below Inc

Customer Experience Manager

Rolling Hills, CA, United States

$20.9 to $22.4 USD / hour

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Job details

Pay: $20.9 to $22.4 USD / hour
Experience: Minimum 2 years of management experience
Posting language: English
Posted: Nov 1, 2026

Original job description

At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 20,000 associates who work at Five Below and they’ll tell you there’s no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in.

It’s all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace!

RESPONSIBILITIES

Ensures all crew members are Wowing the Customer through personal contact with customers. Trains the crew on the B.E.S.T. customer service experience; ensuring that each guest has a fast, friendly check out experience.
Responsible for leading their assigned store to achieve and maintain customer service score goals provided by the District Manager.
Responsible for leading front end operations, ensuring front end merchandising (candy, soda, snacks) are set and meet or exceed brand standards. Ensures that all front-end equipment is in working order and associates are trained to include services where applicable.
Responsible for opening and closing procedures, maintaining the store cleanliness, recovery, and keeping their store ready for customers at all times.
Responsible for performing store manager duties in their absence.
Partners with the store manager to recruit, train, coach, develop and supervise all crew members.
Reviews all corporate communications and reacts accordingly.
Partners with the entire store leadership team in merchandising procedures and World Recovery.
Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room
This job description is not all-inclusive. Additional responsibilities will be determined by the Store Manager, as dictated by store needs.

QUALIFICATIONS

High School Graduate or equivalent.
College experience preferred.
Minimum 2 years of management experience
Excellent verbal and written communication skills
Ability to multi-task
Creative thinking
Ability to maintain composure under pressure

ESSENTIAL JOB FUNCTIONS

Frequently operate cash register
Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet
Frequently ascend/descend ladders in order to retrieve and put away stock
Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor
Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers. Must be able to exchange accurate information in these situations
Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise
Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required)
Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures
Must be able to remain in a stationary, upright position for 80% of the time
Must be at least 18 years old and able to perform all essential job functions in compliance with applicable federal, state, and local laws

The pay range for this position is [$20.90 to $22.40 per hour]. Pay may vary based on a number of factors, including but not limited to a candidate’s job-related knowledge, skills, and experience; educational background; and geographic location. Dependent on the position offered, benefits, bonus and incentive payments, and other forms of compensation may be provided as part of a total compensation package.

Explore our benefits site to discover all the perks and support we offer! From health coverage to financial and personal wellness, we've got you covered - check it out today! benefits.fivebelow.com/public/welcome

Five Below is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.

Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information. crewservices.zendesk.com/hc/en-us/requests/new

Position Type:

Hourly

Position Starting At:

$20.90 BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as Five Below recruiters. Please confirm that the person you are working with has an @fivebelow.com email address. Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit Five Below's Career Site to verify the posting. fivebelow.com/info/careers

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More about this job

Skills

Customer experience
Customer service
Maintain customer service
Merchandising
Opening and closing procedures
Cleaning
Communication skills
Think creatively
Operate cash register
Weigh merchandise
Sales
Assist customers
Regulatory compliance

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