Jobs in the United States

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Added 4 mins ago
Truck Unload & Replenishment Prep
Bass Pro Outdoor World LLC
Mesa, AZ
…department. Your work directly prepares the merchandise for the overnight task team so they can work without delays. Success in this role requires attention to detail, accuracy,…
Added 4 hours ago
Night Audit Supervisor
The National Hotel
Miami Beach, FL
…luxury setting known for personalized service and refined style. Team members become part of a dynamic hospitality culture that values excellence, collaboration, innovation, and guest…
Added 16 hours ago
BP
Overnight Task Team Associate- Full Time
Bass Pro Outdoor World LLC
Tampa, FL
- Full-time
The Overnight Task Team Outfitter assists in the overall operational functions and health of the retail store campus. The role of the Overnight Task Team Outfitter is to reduce the amount…
Added 19 hours ago
FB
Interim Support Lead Part Time-8068 Walden Galleria, Buffalo, NY
Five Below Inc
Buffalo, NY
- Part-time
The Interim Support Lead is a temporary part of the management team that sets the tone by embracing and living the Five Below Value! These values translate into creating the coolest brand…
Added 19 hours ago
FB
Interim Support Lead Part Time-413 Manchester, NH
Five Below Inc
Manchester, NH
- Part-time
The Interim Support Lead is a temporary part of the management team that sets the tone by embracing and living the Five Below Value! These values translate into creating the coolest brand…
Added 19 hours ago
FB
Part time support lead
Five Below Inc
Kansas City, MO
- Part-time
Partners with the entire store leadership team in merchandising procedures and World Recovery.
Added 22 hours ago
K
Vice President, Portfolio Management
KeyBank
Cleveland, OH
- $96,000 to $181,000 USD / year
…in conjunction with other Portfolio Managers (PMs) on a deal team, providing feedback and guidance to junior staff as appropriate. As part of the first line of defense, Vice President PMs…
Added 22 hours ago
Front Desk/Night Auditor
Cambria Hotel Phoenix Chandler - Fashion Center
Chandler, AZ
If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.
Added 23 hours ago
J
Part Time Front Desk/Night Auditor
Chandler, AZ
- Part-time
If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.
Added 23 hours ago
FB
Support Lead Part Time
Five Below Inc
Albuquerque, NM
- Part-time
Partners with the entire store leadership team in merchandising procedures and World Recovery.
Added 1 day ago
Store Director
Brookshire Grocery Company
Tulsa, OK
…your career or ready to level up, you’ll find a supportive team, endless growth opportunities, and a chance to make an…
Added 1 day ago
Head Women's Soccer Coach
Iowa State University
Ames, IA
…athletically, the Cyclones have captured numerous national team championships, national individual titles, and conference team championships in its rich history. ISU Athletics employs over…
Added 1 day ago
Residential Advocate
ABIGAILS ARMS COOKE COUNTY
Gainesville, TX
Abigail's Arms Cooke County Family Crisis Center is seeking a compassionate person to work part-time in our 24-hour Emergency Shelter. The Residential Support is responsible for providing…
Added 1 day ago
FB
Support Lead Part Time
Five Below Inc
MD
- Part-time
Partners with the entire store leadership team in merchandising procedures and World Recovery.
Added 1 day ago
FB
Seasonal Support Lead Part Time
Five Below Inc
MD
- Part-time
Partners with the entire store leadership team in merchandising procedures and World Recovery.
Added 1 day ago
M
Senior Data Center Technician
Microsoft
QC, CA
- $73,200 to $119,600 CAD / year
…millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in…
Added 1 day ago
Urgent Care Senior Veterinary Assistant (PT)
American Veterinary Group
Fort Mill, SC
…variety of tasks and the ability to helps animals among a great team of people? Our clinic is seeking a Part-Time Senior Veterinary Assistant to help provide outstanding patient care, team…
Added 1 day ago
Customer Experience Manager
Five Below Inc
Monticello, KY
Partners with the entire store leadership team in merchandising procedures and World Recovery.
Added 1 day ago
HVAC Service Technician
Trane Technologies
Latham, NY
Displays team effort and dedication to customers by maintaining flexibility to work overtime and weekends as the business requires, including occasional overnight stays.
Added 1 day ago
IP
Fleet Maintenance Technician (Garage Technician) – Temporary
Idaho Power Company
Boise, ID
- $46.44 to $55.93 USD / hour
…Fleet Maintenance Technician to join our Operations Support team. It’s an exciting time to work for Idaho Power. Our work plays a critical role in communities we serve across Idaho and…
Added 1 day ago
CR
Retail Specialist (Part-Time)
Canyon Ranch
Tucson, AZ
- Part-time
Use of services and facilities including the gym, spa, fitness classes, lectures, and overnight stays at all Canyon Ranch locations nationwide, 55% off resort services.
Added 1 day ago
Barista | Palihotel San Francisco
Palisociety
San Francisco, CA
Clear thinker who stays calm and resolves problems using good judgment; works cohesively as part of a team.
Added 1 day ago
Customer Experience Manager
Five Below Inc
Broken Arrow, OK
Partners with the entire store leadership team in merchandising procedures and World Recovery.
Added 1 day ago
FB
Seasonal Support Lead Part Time
Five Below Inc
Brandon, FL
- Part-time
Partners with the entire store leadership team in merchandising procedures and World Recovery.
Added 1 day ago
Executive Assistant (Onsite)
Novo Nordisk
West Lebanon, NH
The Executive Assistant provides comprehensive administrative support to the Site Head and our Senior Leadership Team at the Novo bioproduction facility in West Lebanon, New Hampshire. This…

Five Below Inc

Customer Experience Manager

San Jose, CA, United States

$21.45 USD / hour

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Job details

Pay: $21.45 USD / hour
Experience: Minimum 2 years of management experience
Posting language: English
Posted: Oct 30, 2026

Original job description

At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 20,000 associates who work at Five Below and they’ll tell you there’s no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in.

It’s all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace!

RESPONSIBILITIES

Ensures all crew members are Wowing the Customer through personal contact with customers. Trains the crew on the B.E.S.T. customer service experience; ensuring that each guest has a fast, friendly check out experience.
Responsible for leading their assigned store to achieve and maintain customer service score goals provided by the District Manager.
Responsible for leading front end operations, ensuring front end merchandising (candy, soda, snacks) are set and meet or exceed brand standards. Ensures that all front-end equipment is in working order and associates are trained to include services where applicable.
Responsible for opening and closing procedures, maintaining the store cleanliness, recovery, and keeping their store ready for customers at all times.
Responsible for performing store manager duties in their absence.
Partners with the store manager to recruit, train, coach, develop and supervise all crew members.
Reviews all corporate communications and reacts accordingly.
Partners with the entire store leadership team in merchandising procedures and World Recovery.
Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room
This job description is not all-inclusive. Additional responsibilities will be determined by the Store Manager, as dictated by store needs.

QUALIFICATIONS

High School Graduate or equivalent.
College experience preferred.
Minimum 2 years of management experience
Excellent verbal and written communication skills
Ability to multi-task
Creative thinking
Ability to maintain composure under pressure

ESSENTIAL JOB FUNCTIONS

Frequently operate cash register
Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet
Frequently ascend/descend ladders in order to retrieve and put away stock
Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor
Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers. Must be able to exchange accurate information in these situations
Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise
Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required)
Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures
Must be able to remain in a stationary, upright position for 80% of the time
Must be at least 18 years old and able to perform all essential job functions in compliance with applicable federal, state, and local laws
The starting pay for this position is $21.45 per hour. Pay may vary based on a number of factors, including but not limited to a candidate’s job-related knowledge, skills, and experience; educational background; and geographic location. Dependent on the position offered, benefits, bonus and incentive payments, and other forms of compensation may be provided as part of a total compensation package.

Explore our benefits site to discover all the perks and support we offer! From health coverage to financial and personal wellness, we've got you covered - check it out today! benefits.fivebelow.com/public/welcome

Five Below is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.

Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information. crewservices.zendesk.com/hc/en-us/requests/new

Position Type:

Hourly

Position Starting At:

$21.45 BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as Five Below recruiters. Please confirm that the person you are working with has an @fivebelow.com email address. Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit Five Below's Career Site to verify the posting. fivebelow.com/info/careers

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More about this job

Skills

Customer experience
Customer service
Maintain customer service
Merchandising
Opening and closing procedures
Cleaning
Communication skills
Think creatively
Operate cash register
Weigh merchandise
Sales
Assist customers
Regulatory compliance

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