IT Infrastructure Specialist - Office Technology & Deployments

(Atlanta, Full-time, Hybrid) - Must reside in the Atlanta area

Fisher Phillips, a premier international labor and employment law firm, seeks an IT Infrastructure Specialist for Office Technology & Deployments to implement and support office technology for buildouts, relocations, expansions, and renovations. This hands-on individual-contributor role completes site assessments, equipment deployment, testing, and troubleshooting while coordinating cabling, telecom, and installation vendors. Working with an IT Project Manager and technical teams, this individual takes assigned work from preparation through completion and ensures offices are ready for business.

Key Responsibilities

• Survey sites, review drawings, document existing infrastructure, and identify installation requirements. Coordinate with Real Estate, Facilities, landlords, and contractors to confirm space, power, cooling, pathways, access, and delivery readiness.
• Develop equipment lists, technical requirements, and vendor scopes for RFPs/RFQs. Evaluate scope, specifications, total costs, lead times, and warranties; support pricing discussions within firm processes, order approved purchases, inventory deliveries, and reconcile invoices and changes.
• Schedule and coordinate qualified cabling, electrical, and specialized installation vendors. Inspect work against approved requirements, including racks, patching, labeling, and cable management; review contractor-provided cable certification results and resolve deficiencies.
• Install and perform approved setup of network equipment, wireless access points, printers, and related infrastructure. Coordinate carrier surveys, demarcation extensions, circuit activation, and number porting; assist engineers with connectivity, wireless coverage, advanced configuration, and failover testing.
• Deploy, test, and troubleshoot Teams/Zoom room systems, AV peripherals, and content sharing. Coordinate installation, connectivity, testing, and vendor support for physical access control and related security systems, including Verkada, with Facilities, Security, and technical teams.
• Execute assigned move and cutover tasks under approved readiness and rollback plans. Validate services against acceptance criteria, resolve punch-list items, confirm readiness with office users and IT, and provide planned evening/weekend and opening-day support.
• Provide escalated office infrastructure and conference technology support with IT Support and specialist teams. Coordinate preventive maintenance, replacements, and repairs; address recurring issues and recommend reliability and deployment improvements.
• Follow security, change-control, and vendor-access requirements; protect firm and client information and escalate concerns. Maintain as-built drawings, asset and circuit records, test results, warranties, vendor contacts, and support documentation; complete handoffs and coordinate retirement of obsolete equipment and services.

Requirements

• Bachelor’s degree in IT or a related field, or equivalent education and practical experience; at least five years of hands-on IT infrastructure, office technology support, or deployment experience, including office buildouts or relocations.
• Demonstrated hands-on experience deploying and troubleshooting networks, Wi-Fi, printers, and Teams or Zoom conference room systems and AV equipment; familiarity with physical access control and related security systems, including Verkada, is preferred.
• Working knowledge of structured cabling, telecom circuits, LAN/WAN, IP addressing, VLANs, Wi-Fi coverage, MDF/IDF rooms, racks, patch panels, and power/UPS requirements. Ability to work with network engineers and specialized installers on advanced configuration.
• Experience coordinating vendors, evaluating scopes and quotes, purchasing equipment, verifying completed work and invoices, and resolving installation issues. Ability to read floor plans, low-voltage drawings, rack layouts, and equipment schedules.
• Strong attention to detail, practical problem-solving, organization, and follow-through. Ability to work independently, balance competing assignments, and communicate clearly with users, vendors, and project and technical teams.
• Proficiency with Microsoft 365, Excel, and task/documentation tools. Relevant networking, cabling, or AV credentials, drawing markup experience, and multi-office or law firm/professional services experience are preferred.
• Commitment to service, confidentiality, and teamwork. Ability to travel, work occasional evenings/weekends, and perform site walkthroughs and hands-on installation duties with or without reasonable accommodation. Ability to use installation tools safely, follow site safety requirements, and recognize safety and accessibility concerns requiring qualified specialists.

Why Join Us

At Fisher Phillips, we recognize that exceptional talent is the foundation of our success, enabling us to deliver outstanding service to both our internal and external clients. Joining our team means collaborating in a professional yet dynamic environment that leverages cutting-edge technology. Our leadership is committed to fostering your professional growth and providing opportunities to challenge yourself in meaningful ways.

We believe in rewarding talent with more than just a competitive salary. Subject to policy and plan requirements, our available comprehensive benefits package includes health, dental, and vision insurance, a 401(k) with profit sharing, sick leave per Seattle law, and 18 days of paid time off and 10 paid holidays per benefit year.

Your well-being is our priority. We offer 24/7 telehealth services, a variety of wellness programs, and additional optional benefits designed to support your unique lifestyle. At Fisher Phillips, you’ll find a workplace that values your health, happiness, and continued professional development. To learn more about our firm, visit us at www.fisherphillips.com.

Equal Opportunity Employer

Fisher Phillips is committed to providing equal employment opportunities to all employees and applicants, regardless of race, ethnicity, religion, sex (including related medical conditions), gender, sexual orientation, national origin, citizenship status, veteran status, marital status, pregnancy, age, disability, or any other protected status, in compliance with all applicable laws.

The statements in this position description are not necessarily all-inclusive. Additional duties and responsibilities may be assigned, and requirements may vary from time to time.

Relocation costs are not covered. We are only accepting direct applicants; third-party recruiters or agencies will not be considered. No phone inquiries, please.