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Senior Project Manager, Power Systems Distribution
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…cross-functional teams, and project delivery. The Senior Project Manager will bring structure and clear execution plans to complex projects and initiatives, support the design, launch, and…
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Customer Solutions and Support
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Facility Maintenance Manager
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We’re excited about your interest in pursuing the next step in your career with US Foods! Your continuous growth and development is critical to our success.
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Lead Engineering Tech II
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YOU MUST HAVE
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Network Manager – Telework Hybrid
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CA
- $9,387 to $12,579 USD / month
Additionally, applicants must have authorization to work in the United States
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Intelligent Traffic Systems (ITS) Project Manager
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…monthly virtual activities, company-wide offsites, professional development, and learning sessions, to help our team members stay connected, engaged, and impactful while working…
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Senior System Administrator
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Manage, configure, and maintain Windows and Linux-based systems across development, integration, and test environments.
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- $70,000 to $80,000 USD / year
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Reconstruction Field Project Manager
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- $70,000 to $80,000 USD / year
SERVPRO is looking for a Construction Field Project Manager!
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Senior Manager, Accounting
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…the modern internet, to be programmable, and to support agile software development. Fastly’s customers include many of the world’s most prominent companies, including GitHub, Yelp,…
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Social Worker I
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Social Worker II
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- $58,718.4 USD / year
Incumbents in the Social Worker I/II classification receive direct supervision from a Social Worker Supervisor, or other higher-level supervisor or manager.
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Social Worker I
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- $28.43 to $34.96 USD / hour
Incumbents in the Social Worker I/II classification receive direct supervision from a Social Worker Supervisor, or other higher-level supervisor or manager.
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Social Worker II
CalHR
San Andreas, CA
- $31.35 to $38.53 USD / hour
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Healthy Communities Communications Intern
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Enrolled in or recent graduate of a degree program with a focus on marketing, communications, journalism, environmental science, international affairs or development, or a related field.
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Service Manager
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Their focus is to maintain a high level of customer service. The Service Manager is responsible for ensuring timely and efficient resolution of customer issues, regional personnel…
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Senior Manager, Value Analytics
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…biostatistics and evidence generations functions (Clinical Development; HEOR and Medical Affairs) to support Pricing &…
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EHS Manager
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Skanska is searching for a dynamic Environmental Health & Safety (EHS) Manager. This is a great opportunity to start a career with a company that builds things that matter and values its…
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Accounting Manager
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…philosophy, Yugo fosters sustainability, personal growth, and career development while building an inclusive, collaborative, and forward-thinking culture for residents and team members…
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Telephonic RN Case Manager, Optum Care at Home - Remote in Washington
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- $91,500 to $137,300 USD / year
As a Telephonic RN Case Manager, you will serve as a primary point of contact for members with complex medical, behavioral health, functional, social, and long-term services and supports…
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Senior Client Portfolio Manager, Brooklyn Direct Indexing
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…hyper-personalized, tax-aware portfolios at scale. As a Sr. Client Portfolio Manager (CPM), you will sit at the intersection of clients, quantitative research, and technology, translating…

Closed listing

Fiserv

Technical Account Manager

Madison, WI, United States

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Posting language: English
Posted: Nov 10, 2026

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Original job description

Archived listing. The details below describe a past opening.

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title Technical Account Manager

What does a successful Technical Account Manager do at Fiserv:

As a successful Technical Account Manager, you will support Enterprise Fiserv partner clients and their merchant clients across technical questions, escalations, onboarding needs and multiple Fiserv platform interactions including Acquiring, CommerceHub, TeleCheck ACH on file processing, Fiserv and Network tokenization, native IOS and Android Mobile applications, and Bill Presentment and Payment business processing. You will work with Enterprise clients, Relationship Managers and Fiserv product management teams to guide our clients as they deploy Fiserv solutions to improve their client support experience. An understanding of ERP and Bill Payment processing in regulated industries such as Utilities, Government, and Healthcare is expected.

What you will do:

Serve as the technical point of contact for client strategic questions, escalations, operational best practices, issue resolution through the full life cycle.
Architect payment solutions, work with our client’s IT Management staff, Product Management, project implementation managers and their developers using cloud services, AI / agile development and leading HTML frameworks plus Document Object Models, (DOM.)
Explain Fiserv technical stack, Commerce Hub capabilities and our platform strategy as well as technical direction to technical and non-technical business audiences.
Develop and maintain an understanding of client technical strategies, integration models and payment services requirements.
Lead investigations, root cause analysis and troubleshooting for escalated technical issues across internal teams and client stakeholders.
Coordinate technical projects, implementation activities, transitions, and commercialization efforts to support merchant onboarding and portfolio growth.
Manage technical playbooks, status reporting, communication as the senior technical and business process interface to large clients
Partner with Relationship teams, Account Executives and Commerce Hub product teams to support solution adoption, direct Application Programming Interface integration and semi-integration for card present and eCommerce use cases.
Responsibilities listed are not intended to be all-inclusive and may be modified as necessary.

What you will need to have:

Frequent travel to client sites is expected. This is a client facing role.
5+ years of experience in technical account management, technical pre-sales engineering and client-facing technology roles in payments, electronic bill presentment services and enterprise IT software (ERP, Revenue collection via web, mobile, eCommerce and card present applications)
7+ years of experience in the merchant services or payments industry for highly regulated verticals such as Government, Healthcare and Investor-owned Utilities
5+ years of experience coordinating technical issue resolution, incident management or client escalations across cross-functional teams.
Experience using Microsoft Office Suite, including Microsoft Project, Excel, Word and PowerPoint, to manage status reporting, project tracking and client communications.
Ability to explain complex technical topics to technical and non-technical audiences through written documentation and verbal presentations and design meetings.
Ability to analyze data, conduct root cause analysis and document technical findings, recommendations and next steps.
Bachelor’s degree or higher in computer science, mathematics, physics, engineering or a related field, or equivalent combination of education, related experience and/or military experience.

What would be great to have:

Experience with Fiserv’s Commerce Hub orchestration solutions.
Experience with internal systems at Fiserv.
Project management (PMO) or Scrum certification.
Experience supporting Application Programming Interface integrations or semi-integrated payment solutions.

You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Massachusetts, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island, Vermont, Virginia, Maine or Washington.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv. Please:

Apply using your legal name
Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

About employer

More about this job

Skills

ERP
Agile development
HTML
Root cause analysis
Troubleshooting
Onboarding
Reporting
Communication skills
Business processes
ICT system programming
Sales
Microsoft Office
Microsoft Project
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
Documentation
Presentation skills
Computer science
Project management
Scrum
CPT

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Jobs in the United States