Jobs in the United States

25+ jobs

Group jobs by employerEmail me new jobs Save this search

Added just now
KI
Program Manager
Kittitas Interactive Mgmt
Yakima, WA
- $25 USD / hour
Must have a minimum of one year as a Training and Program Supervisor
Added just now
Technology Program Manager III
Aflac, Incorporated
GA
Excellent analytical skills to interpret data, track program performance, and make data-driven decisions.
Added just now
Test Center Manager
Prometric
Jefferson City, MO
The Test Center Manager (TCM) serves as the face of Prometric in test centers around the world. These professionals are an essential part of a growing specialization within the company and…
Added just now
Business Support Manager
Everon
Lombard, IL
The Commercial Business Support Manager leads the effective development and execution of the district support plan, human capital strategy and inventory. The Manager is accountable for…
Added just now
Environmental Services Department Manager
Healthcare Services Group, Inc.
CINCINNATI, OH
Role: Environmental Services Department Manager
Added just now
Environmental Services District Manager
Healthcare Services Group, Inc.
CINCINNATI, OH
Join Healthcare Services Group (HCSG) as an Environmental Services District Manager, where you will oversee housekeeping, laundry, and floor care operations across multiple locations. At…
Added just now
AO
Program Manager I, Peau o le Vasa (Continental U.S.)
Association of Asian Pacific Community Health Organizations
Remote, United States
- $28 to $35 USD / hour
All people must have access to affordable quality care, regardless of language, culture, immigration status and ability to pay
Added just now
Dining Services - Manager in Training
Healthcare Services Group, Inc.
BOLIVIA, NC
Join Healthcare Services Group (HCSG) as a Dining Services Manager in Training to learn to manage your own account! This structured and paid 16-week program will develop you to manage and…
Added just now
Director of Operations
Yusen Terminals LLC
terminal island, CA
…state-of-the-art Super Post Panamax gantry cranes, built to support speed, reliability, and operational excellence. At YTI, we’re passionate about delivering reliable “Best-in-Class”…
Added just now
DC
Registered Nurse (RN)
Diversified Clinical Services LLC
Somerset, PA
- $37.78 to $47.61 USD / hour
Under the direction of the Wound Care Center Clinical Nurse Manager/Clinical Coordinator, the Registered Nurse (RN) primarily provides patient care and handles intake and discharge…
Added 1 min ago
Sourcing Manager - Mechanicals
Nexthop Systems Inc
Santa Clara, CA
We are looking for an experienced, commercially strong, and execution-driven Sourcing Manager - Mechanicals to lead the sourcing strategy, commercial negotiations, and ongoing performance…
Added 1 min ago
Community Manager - LIHTC
NRP Investments LLC
Cleveland, OH
…full-service multifamily developer, general contractor, and property manager with assets and operations reaching an expanding range of markets nationwide. For additional information, please…
Added 1 min ago
Leasing Specialist
NRP Investments LLC
San Marcos, TX
…full-service multifamily developer, general contractor, and property manager with assets and operations reaching an expanding range of markets nationwide. For additional information, please…
Added 1 min ago
Floating Community Manager - LIHTC
NRP Investments LLC
San Marcos, TX
…full-service multifamily developer, general contractor, and property manager with assets and operations reaching an expanding range of markets nationwide. For additional information, please…
Added 1 min ago
Program Director
Healogics LLC
Darby, PA
The Program Director or Program Manager is responsible for the management and the strategic growth of the Wound Care Program for the assigned area of responsibility. This position is…
Added 1 min ago
Clinical Nurse Manager (RN Required)
Healogics Wound Care & Hyperbaric Services LLC
Chicago, IL
The Clinical Coordinator (CC)/Clinical Nurse Manager (CNM) is responsible for the coordination of clinical activities of the Wound Care Center. This may include patient care assessment,…
Added 1 min ago
FF
Senior Program Manager, Program on Education and National Security
Foundation for Defense of Democracies
Washington, DC
- $90,000 to $140,000 USD / year
The Foundation for Defense of Democracies (FDD) seeks a full-time senior program manager for its Program on Education and National Security. This role requires a seasoned professional with…
Added 1 min ago
Shift Manager
Dairy Queen
Laguna Beach, FL
Our Benefits: We offer a comprehensive range of benefits designed to support your overall well-being, including health coverage (medical, dental, and vision), flexible spending accounts, a…
Added 1 min ago
PB
BSA FIU II Analyst (Full Time) - Amarillo, Plano or Sugar Land
PROSPERITY BANK
Plano, TX · Amarillo, TX · Sugar Land, TX
- Full-time
Under the Direction of the FIU Manager, the BSA FIU Analyst II is responsible for investigating cases referred or escalated through the Bank’s Transaction Monitoring System (TMS) for…
Added 1 min ago
PI
Sr Specialist, Social & Events Operations, PayPal & Venmo
PayPal, Inc.
New York City, NY
- $98,000 to $140,250 USD / year
Identify and resolve obstacles to maintain program momentum.
Added 1 min ago
Supervisor - 3rd Shift
CSP Innovations OH Payroll Co., LLC
United States
Must have experience as a production supervisor from a manufacturing company
Added 1 min ago
D
Technical Account Manager
Delinea
Remote, United States
- $89,760 to $112,200 USD / year
- Must have UNIX and/or Linux administration experience in large organizations
Added 1 min ago
Medical Risk Process Improvement & Training Consultant
Symetra
United States
…practices. The position also performs medical risk reviews to support Underwriting in evaluating potential risks associated with Stop Loss…
Added 2 mins ago
Technical Program Manager , Amazon Customer Service
Amazon.com Services LLC
Seattle, WA
Amazon is looking for a Technical Program Manager to coordinate security programs, campaigns, and events while also serving as a hands-on builder for smaller-scoped projects using AI tools.…
Added 2 mins ago
Supply Chain Manager III, Amazon Shipping
Amazon.com Services LLC
Tempe, AZ · Nashville, TN · Bellevue, WA
Join Amazon Shipping's dynamic environment as a Senior Supply Chain Manager on the Shipper Experience and Success team, where you will be the operational bridge between Business Development…

Fiserv

Manager, Knowledge Management

Berkeley Heights, NJ, United States

Salary Range $108,000.00 - $172,800.00

Apply on careers.fiserv.com About employer

Applications open in a new tab.

Job details

Pay: Salary Range $108,000.00 - $172,800.00
Experience: 6+ years of experience managing and developing teams
Posting language: English
Posted: Nov 13, 2026

Original job description

Calling all innovators - find your future at Fiserv.

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title Manager, Knowledge Management

About your role:

As a Manager, Knowledge Management, you will lead day-to-day operations and continuous improvement for Knowledge Operations within Knowledge and Information Services at Fiserv. You will partner with Knowledge Management, Technical Writing, Training, Quality, Product, Technology, and Service teams to align priorities, streamline workflows, and strengthen knowledge governance. The work you do directly shapes the accuracy and accessibility of knowledge assets that power AI-enabled service experiences and digital self-service for clients and associates across the enterprise.

What you'll do:

Lead a team within Knowledge Operations, setting clear goals, coaching individuals toward measurable performance outcomes, and building cross-training depth that reduces single points of failure.
Develop team members through regular feedback cycles, structured development plans, and opportunities that expand capability across the knowledge lifecycle.
Own the operational rhythm for Knowledge Operations, including workload tracking, backlog management, and timeliness reviews, so delivery commitments are met consistently.
Define and maintain key performance indicators (KPIs) covering productivity, quality, and knowledge asset accessibility, and surface trends through dashboards that drive decisions across Knowledge and Information Services.
Lead continuous improvement (CI) initiatives by analyzing workflow data and stakeholder feedback, identifying root causes, and implementing process changes that produce measurable gains in efficiency and quality.
Strengthen knowledge governance by establishing clear ownership, review cycles, and accuracy standards for knowledge assets that support digital self-service and AI-enabled service experiences.
Coordinate across Knowledge Management, Technical Writing, Training, Quality, Product, Technology, and Service teams to align priorities, resolve workflow friction, and deliver knowledge solutions that improve client and associate outcomes.
Responsibilities listed are not intended to be all-inclusive and may be modified as necessary.

Experience you'll need to have:

5+ years of experience in knowledge operations, content operations, or a related operational function overseeing knowledge lifecycle governance, workflow design, and continuous improvement programs.
3+ years of experience leading cross-functional initiatives in an enterprise or regulated industry environment, using operational metrics, key performance indicator (KPI) frameworks, and dashboard reporting to drive measurable outcomes.
6+ years of experience managing and developing teams
Experience developing KPI dashboards and operational metrics reporting using business intelligence (BI) or data visualization tools to track workload, quality, timeliness, and backlog trends.
Experience designing and improving knowledge governance workflows in an enterprise knowledge platform environment to increase content accuracy and accessibility.
Bachelor's degree or higher in Information Management, Library Science, Business Administration, Communications, or related field or equivalent combination of education, related experience and/or military experience.

Experience that would be great to have:

Experience with AI-enabled knowledge retrieval, virtual assistants, or chatbot platforms to support digital self-service experiences.
Experience in financial services, fintech, or another regulated enterprise environment managing knowledge or content operations at scale.
Experience with workflow automation tools to streamline content operations and reduce manual handoffs across cross-functional teams.
Familiarity with product management, user experience (UX), or digital experience teams to align knowledge delivery with in-product guidance and self-service journeys.

Sponsorship:

You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.

Benefits at Fiserv:

Fuel Your Life program to support your physical, financial, social, and emotional well-being.
Paid holidays and generous time away policies.
No-cost mental health support through Employee Assistance Programs.
Living Proof program to recognize your peers’ extra effort with points redeemable for rewards.
Eight Employee Resource Groups to foster a collaborative culture and expand your network.
Unparalleled professional growth with training, development, and internal mobility opportunities.
Medical, dental, vision, life, and disability insurance options available from day one.
Retirement planning including 401k match and discounted shares with the Employee Stock Purchase Plan.
Tuition assistance and reimbursement program.
Paid parental and military leave.

Salary Range $108,000.00 - $172,800.00

These pay ranges apply to employees in New Jersey and New York. Pay ranges for employees in other states may differ.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

For incentive eligible associates, the successful candidate is eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Company’s sole discretion.

Thank you for considering employment with Fiserv. Please:

Apply using your legal name
Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

Apply on careers.fiserv.com About employer

More about this job

Skills

Process improvement
Technical writing
Lead a team
Coaching
Workflow
Reporting
Business intelligence
Data visualization
Chatbot
CPT

Report this job

Work requirements

Jobs in the United States