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Biomedical Technician/BESS - Info Sys
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Completion of the Department of Defense (DOD) biomedical equipment technician training program; OR
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Patient Scheduler - ORTHO SWIFT
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Sales Advisor, Men's - Tom Ford DSA, Bergdorf Goodman
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Senior Relationship Banker
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…achieves individual weekly sales/referral goals set by the Branch Manager. Incorporate FNB digital products and services into customer…
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…achieves individual weekly sales/referral goals set by the Branch Manager. Incorporate FNB digital products and services into customer…
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…achieves individual weekly sales/referral goals set by the Branch Manager. Incorporate FNB digital products and services into customer…
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First National Bank Of Pennsylvania
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…achieves individual weekly sales/referral goals set by the Branch Manager. Incorporate FNB digital products and services into customer…
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First National Bank Of Pennsylvania
New Castle, PA
…achieves individual weekly sales/referral goals set by the Branch Manager. Incorporate FNB digital products and services into customer…
Added 5 mins ago
Relationship Banker
First National Bank Of Pennsylvania
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…achieves individual weekly sales/referral goals set by the Branch Manager. Incorporate FNB digital products and services into customer…
Added 5 mins ago
Relationship Banker
First National Bank Of Pennsylvania
York, PA
…achieves individual weekly sales/referral goals set by the Branch Manager. Incorporate FNB digital products and services into customer…
Added 5 mins ago
Floating Relationship Banker
First National Bank Of Pennsylvania
Pittsburgh, PA
…achieves individual weekly sales/referral goals set by the Branch Manager. Incorporate FNB digital products and services into customer…
Added 5 mins ago
Senior Analyst - Adv Business Analytics
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…office a certain number of days per week as indicated by your manager. Your hiring manager will discuss this role's specific work requirements with you during the hiring process. All work…
Added 5 mins ago
Senior Accountant
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Detroit, MI
…office a certain number of days per week as indicated by your manager. Your hiring manager will discuss this role's specific work requirements with you during the hiring process. All work…
Added 5 mins ago
Branch Manager
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Assistant Branch Manager
First National Bank Of Pennsylvania
Pittsburgh, PA
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Added 5 mins ago
Credit Associate - Dealer Credit Administration
Ally Bank
Plano, TX
…office a certain number of days per week as indicated by your manager. Your hiring manager will discuss this role's specific work requirements with you during the hiring process. All work…
Added 5 mins ago
Assistant Branch Manager
First National Bank Of Pennsylvania
Baltimore, MD
…customers in a courteous and professional manner. Incorporate FNB digital products and services into customer…
Added 5 mins ago
Accountant II
Ally Bank
Detroit, MI
…office a certain number of days per week as indicated by your manager. Your hiring manager will discuss this role's specific work requirements with you during the hiring process. All work…
Added 5 mins ago
Sr. Product Marketing Manager
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The Sr. Manager, Product Marketing will lead the digital customer experience strategy for Farmers' product solutions. This role will partner with enterprise stakeholders to define product…
Added 5 mins ago
A
Director, Digital Media
Amsive
Remote, United States
- From $130,000 USD / year
Amsive is looking for a Director, Digital Media. This role provides direct leadership and support to Amsive’s digital media teams, assisting with a portfolio of key agency clients. The role…
Added 11 mins ago
TT
Substitute Program Leader
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Temecula Valley, CA
- $20.5 USD / hour
Identify student needs and communicate to Site Program Manager, teachers, school administration and parents, as appropriate.

Fiserv

Fraud Investigator

Berkeley Heights, NJ, United States

$71,250.00 - $114,000.00

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Job details

Pay: $71,250.00 - $114,000.00
Posting language: English
Posted: Nov 6, 2026

Original job description

Calling all innovators - find your future at Fiserv.

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Fraud Investigator

What does a successful Fraud Investigator do at Fiserv?

As a successful Fraud Investigator, you will support fraud prevention and detection for consumer debit and prepaid card programs offered through fintech program managers and sponsor banks. You will monitor transactional and account activity, evaluate fraud alerts, identify emerging fraud patterns and recommend actions to reduce losses while minimizing unnecessary customer disruption.

What you will do:

· Monitor fraud alerts, transaction activity, account behavior and exception reports across debit and prepaid card portfolios.

· Review alerts promptly and determine whether activity can be closed as legitimate, requires additional investigation or should be escalated for immediate action.

· Analyze card-present, card-not-present, ATM, digital-wallet, account-opening, funding, transfer and account-takeover activity for suspicious patterns.

· Identify emerging fraud trends, attack signatures, concentrations and changes in authorization or loss patterns.

· Perform root-cause analysis of fraud events and recommend appropriate control, process, rule or operational changes.

· Evaluate fraud strategies and rules for effectiveness, including detection rates, false positives, customer impact, prevented loss, confirmed loss and alert volumes.

What you will need to have:

· Three or more years of experience in fraud monitoring, fraud operations, card risk, payment operations, banking operations, financial crime or a related field.

· Experience analyzing debit, prepaid, credit, ATM, digital-payment or account-level transactional activity.

· Proficiency with Microsoft Excel and experience working with large datasets, fraud-monitoring platforms, dashboards or reporting tools.

· Ability to recognize suspicious patterns, assess risk and make timely decisions using incomplete or rapidly changing information.

· Strong written documentation skills, including the ability to prepare concise case narratives, trend summaries and management reports.

· Ability to balance fraud-loss reduction with customer experience and legitimate transaction approval.

· Ability to manage multiple alerts, investigations, incidents and remediation items in a deadline-driven environment.

· Strong communication and collaboration skills across technical, operational, risk, compliance, client and bank stakeholders.

What would be great to have:

· Experience supporting a debit or prepaid card issuer, fintech program manager, sponsor bank, issuer processor or Banking-as-a-Service environment.

· Familiarity with card authorization data, fraud-rule management, account takeover, identity fraud, card testing, BIN attacks, counterfeit activity, digital-wallet fraud, ATM fraud and lost-or-stolen card fraud.

· Knowledge of Visa or Mastercard rules and card-industry fraud-monitoring practices.

· Experience with SQL, Power BI, Snowflake, Splunk, Python or comparable analytical and reporting tools.

· Experience evaluating fraud rules, thresholds, models, or decision strategies.

· Knowledge of Regulation E, prepaid account requirements, BSA/AML considerations, privacy obligations and payment-card security requirements.

· Professional certification such as Certified Fraud Examiner or another relevant fraud, risk, payments or financial-crime credentials.

You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship now or in the future will not be considered for this role.

Salary Range

$71,250.00 - $114,000.00

These pay ranges apply to employees in New Jersey and New York. Pay ranges for employees in other states may differ.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

This position is not eligible for an annual incentive opportunity and is also not eligible to earn commissions.

Thank you for considering employment with Fiserv. Please:

Apply using your legal name
Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com . Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

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More about this job

Skills

Root cause analysis
Microsoft Excel
Documentation
Customer experience
Communication skills
Collaboration
Regulatory compliance
SQL
Microsoft Power BI
Snowflake
Splunk
Python
CPT

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