Calling all innovators - find your future at Fiserv.
We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
Job Title
AI Data Scientist
About your role:
The AI Data Scientist will design and deliver advanced applied AI, machine learning, and generative AI solutions for complex fintech and payments use cases. This hands-on role will work across high-volume transaction data, merchant and consumer intelligence, fraud and risk, forecasting, and payment optimization, partnering with product, engineering, architecture, and business teams to move solutions from research into production.
What you’ll do:
- Design, develop, and deploy AI and machine learning solutions that address complex business problems and create measurable value across payments and financial services.
- Own the end-to-end data science lifecycle, including problem formulation, exploratory analysis, feature engineering, experimentation, model development, validation, deployment, monitoring, and continuous improvement.
- Apply advanced analytics and AI to payment and transaction use cases such as merchant and consumer intelligence, fraud and risk, personalization, forecasting, anomaly detection, and authorization optimization.
- Partner with cross-functional teams, mentor data scientists, and translate emerging AI research into reusable, production-ready capabilities.
- Develop scalable AI/ML pipelines and production solutions using modern cloud, data, and MLOps platforms, with appropriate testing, observability, governance, and performance optimization.
- Create high-quality training, evaluation, and synthetic datasets while maintaining data integrity, privacy, security, and responsible AI practices.
- Develop and adapt domain-specific models through prompt and context engineering, retrieval, fine-tuning, model optimization, and rigorous evaluation.
- Build generative and agentic AI solutions, including foundation-model applications, retrieval-augmented generation, tool-calling workflows, structured outputs, and multi-agent systems.
Experience you’ll need to have:
- 5+ years of experience with a proven track record of delivering high-impact AI solutions in leading technology, fintech, payments, financial services, research, or consulting organizations.
- 2+ years of hands-on experience developing LLM and generative AI solutions, including autonomous agents, foundation-model architectures, and production-grade RAG pipelines.
- Experience building production-grade AI/ML solutions using cloud and data platforms such as Azure, AWS, Databricks, Snowflake, or comparable technologies.
- Strong programming skills in Python and SQL, with experience using frameworks such as PyTorch, scikit-learn, XGBoost, and Spark to work with large-scale datasets.
- Deep applied AI expertise across machine learning, deep learning, statistical modeling, experimentation, forecasting, anomaly detection, optimization, and model validation.
- Strong fintech, payments, banking, or financial-services experience, with practical knowledge of high-volume transactional data and financial-data controls.
- Bachelors or Master's in Computer Science, Artificial Intelligence, Data Science, or another quantitative field from a recognized institution.
Experience that would be great to have:
- Experience with card payments, acquiring, issuing, merchant analytics, fraud, risk, authorization, digital payments, or payment-network data.
- Experience adapting and optimizing foundation models using fine-tuning, LoRA/QLoRA, distillation, or comparable techniques.
- Demonstrated ability to mentor data scientists and establish reusable AI patterns, engineering standards, and responsible AI practices.
- Experience with vector and hybrid retrieval, semantic data architectures, model/agent observability, MLflow, and automated evaluation frameworks.
- Experience with agent orchestration frameworks such as LangGraph, Microsoft Agent Framework, LlamaIndex, OpenAI Agents SDK, or comparable technologies.
How you’ll work:
- This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.
Travel:
- Approximately 10% travel off-site or to other office locations is expected.
Sponsorship:
· You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered.
Salary Range
$90,000.00 - $152,400.00
These pay ranges apply to employees in Massachusetts, California (excluding Sunnyvale) and District of Columbia. Pay ranges for employees in other states may differ.
It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.
For incentive eligible associates, the successful candidate is eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Company’s sole discretion.
Thank you for considering employment with Fiserv. Please:
- Apply using your legal name
- Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
Our commitment to Equal Opportunity:
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.
If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com . Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.
Note to agencies:
Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
Warning about fake job posts:
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.
