Jobs in the United States

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Marketing Specialist I
First Financial Federal Credit Union of Maryland
Sparks Glencoe, MD
Familiar working within a ticketed project management system
Added just now
Before and After School Enrichment Site Manager - Harford County
The Y In Central Maryland
MD
The BASE Site Manager is responsible for all on-site operations of the center licensed to serve 30 or more participants. Responsibilities are inclusive of ensuring children are actively…
Added just now
Program Technician - EOPS/Student Services - Modesto Junior College
Yosemite Community College District
CA
…implements activities designed to publicize and facilitate program participation; designs and prepares information materials in support of program activities; researches, gathers, inputs,…
Added just now
NT
Project Manager
NCS Technologies, Inc.
Manassas, VA
- Up to $100,000 USD / year
The Project Manager is responsible for managing the execution of all major and strategically significant projects for NCS. The individual serving in this role will facilitate the delivery…
Added 1 min ago
Highway Engineer Supervisor
State of Indiana
Lebanon, IN
The Highway Engineer Supervisor directs and supervises Project Engineers, Project Managers, and Project Supervisors and assigns them to projects. You will process all change orders, have…
Added 1 min ago
CH
Senior Client Success Manager
Counsel Health
Remote, United States
- $150,000 to $170,000 USD / year
This role fits someone who is equally comfortable managing a critical path with a project team and presenting program performance to a health plan executive.
Added 2 mins ago
Prevention Specialist
Phoenix Indian Center
Phoenix, AZ
Works closely and communicates effectively with Prevention Program Manager(s), project mini-teams, and other PIC services areas (i.e. Youth Development, Language & Culture, Community…
Added 2 mins ago
Senior Project Manager - Highway/Traffic
French & Parrello
Camden, NJ
French & Parrello Associates (FPA) is seeking an experienced Senior Project Manager to join our growing Highway & Traffic Department in Camden, NJ. This is an exciting opportunity for an…
Added 2 mins ago
Senior Staff Engineer - Civil/Site
French & Parrello
Wall Township, NJ
French & Parrello Associates (FPA) is seeking an experienced Project Manager to join our growing Civil/Site Department at our headquarters in Wall Township, NJ. This is an exciting…
Added 2 mins ago
Project Manager - Civil/Site
French & Parrello
Wall Township, NJ
French & Parrello Associates (FPA) is seeking an experienced Project Manager to join our growing Civil/Site Department at our headquarters in Wall Township, NJ. This is an exciting…
Added 2 mins ago
Electrical Group Manager
French & Parrello
Wall Township, NJ
…group while serving as a subject-matter expert for clients and project teams. The Electrical Group Manager will mentor staff, coordinate staffing needs with Project Managers, contribute to…
Added 2 mins ago
Project Manager - Mechanical (HVAC)
French & Parrello
Wall Township, NJ
French & Parrello Associates (FPA) is seeking an experienced Project Manager to join our growing Mechanical Engineering Department at our headquarters in Wall Township, NJ. This is an…
Added 2 mins ago
Project Manager - Geotechnical
French & Parrello
Wall Township, NJ
French & Parrello Associates (FPA) is seeking an experienced Project Manager to join our growing Geotechnical Department at our headquarters in Wall Township, NJ. This is an exciting…
Added 3 mins ago
LS
Program Manager
Link Solutions, Inc.
Huntsville, AL
- $120,000 to $140,000 USD / year
The Project Manager will support enterprise application modernization, infrastructure sustainment, and digital transformation initiatives across the U.S. Army Aviation and Missile Command…
Added 3 mins ago
New Graduate Registered Nurse (RN) - Cellular Immunotherapies and Transplant Inpatient Unit - Rotating
VCU Health System
Richmond, VA
Kickstart Your Nursing Career with Our 12-Month Nurse Residency Program!
Added 3 mins ago
Survey Party Chief
Michael Baker International
North Charleston, SC · Columbia, SC · Greenville, SC · SC · Cary, NC · Charlotte, NC
Coordinate daily tasks, equipment needs, and project logistics with the Project Manager.
Added 3 mins ago
Nurse Manager I, Care at Home
Kaiser Permanente
Sacramento, CA
…streams and implementing strategic initiatives with significant program impact; using data and analysis to ensure strategic alignment while developing and implementing plans; proactively…
Added 3 mins ago
W
Vice President, Project Controls
WSP
Glastonbury, CT · NY
- $240,000 to $290,000 USD / year
WSP is seeking a senior leader to serve as Vice President, Project Controls, leading the Project Controls function for a major business line and driving consistent, high-quality project…
Added 4 mins ago
A
Project Manager –Transmission & Distribution (Remote)
AECOM
San Diego, CA
- $100,000 to $140,000 USD / year
AECOM is seeking a Project Manager –Transmission & Distribution with a passion for driving results to join our high-performing energy practice team.
Added 4 mins ago
A
Senior Construction Project Manager
AECOM
Houston, TX
- $190,000 to $210,000 USD / year
AECOM is seeking an experienced Senior Construction Project Manager to support our Houston Water / Wastewater / Conveyance practice. This position will provide senior-level construction…
Added 4 mins ago
ERP Project Manager
Corp
Atlanta, GA
Tilray Brands is seeking an experienced ERP Project Manager for an 18-month contract to lead the ERP implementation from solution verification through go-live and stabilization.
Added 5 mins ago
Medical Science Liaison, CNS - Northeast
Otsuka Pharmaceutical Development and Commercialization, Inc.
New York City, NY
Position Overview –Medical Science Liaison (Sr Manager)
Added 5 mins ago
SE
Building Automation Specialist
SJS Executives LLC
Minneapolis, MN
- $42 USD / hour
Inspect the physical installation. Document and report to project manager, or direct electrical subcontractor to repair deficiencies.
Added 5 mins ago
AS
Grant Program Manager, Future Ready Graduates
Arizona State University
United States
- $75,000 to $85,000 USD / year
The Program Manager will coordinate participating campuses, partners, consultants, employers, and internal UIA contributors to ensure that project activities are completed on time, meet…
Added 5 mins ago
Territory Manager, MCS - Orlando
St Jude Medical S C Inc
FL
Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.

Fiserv

Account Manager

Lincoln, NE, United States

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Job details

Experience: 4+ years of experience in IT service management supporting incident, problem, change, or service delivery processes.
Posting language: English
Posted: Oct 30, 2026

Original job description

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title Account Manager

About your role:

As a Account Manager, you will improve IT service delivery processes that support client interactions and operational outcomes. You will work with technology, service delivery, and client-facing teams to analyze performance, resolve escalations, and support consistent service management practices. Your work helps improve service reliability, client satisfaction, and issue resolution.

What you'll do:

Lead service management processes that support consistent delivery, timely issue resolution, and client satisfaction.
Evaluate service delivery performance using operational metrics, incident trends, and problem management data.
Develop service improvement plans with technology, operations, and client-facing teams.
Manage escalated client issues through resolution by coordinating updates, owners, timelines, and follow-up actions.
Maintain client relationships by documenting needs, tracking commitments, and communicating service updates.
Apply Information Technology Infrastructure Library practices to incident, problem, change, and service delivery processes.
Share service management practices with team members through documented procedures and process guidance.
Responsibilities listed are not intended to be all-inclusive and may be modified as necessary.

Experience you'll need to have:

4+ years of experience in IT service management supporting incident, problem, change, or service delivery processes.
Experience analyzing service performance metrics, identifying process gaps, and documenting improvement actions.
Experience coordinating escalated client or stakeholder issues through resolution in a technology environment.
Experience using service management platforms, ticketing systems, or reporting tools to manage operational workflows.
Experience applying Information Technology Infrastructure Library practices in incident, problem, or service delivery management.
Bachelor’s degree, or equivalent combination of education, related experience and/or military experience.

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Experience that would be great to have:

Experience with ServiceNow.
Information Technology Infrastructure Library certification or equivalent service management certification.
Experience managing project plans, milestones, risks, and status reporting for service improvement initiatives.
Familiarity with cloud technology concepts used in enterprise service delivery environments.

How you'll work:

This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.

Travel:

This role requires occasional travel (up to 10%).

Sponsorship:

You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.

Benefits at Fiserv:

Fuel Your Life program to support your physical, financial, social, and emotional well-being.
Paid holidays and generous time away policies.
No-cost mental health support through Employee Assistance Programs.
Living Proof program to recognize your peers’ extra effort with points redeemable for rewards.
Eight Employee Resource Groups to foster a collaborative culture and expand your network.
Unparalleled professional growth with training, development, and internal mobility opportunities.
Medical, dental, vision, life, and disability insurance options available from day one.
Retirement planning including 401k match and discounted shares with the Employee Stock Purchase Plan.
Tuition assistance and reimbursement program.
Paid parental and military leave.

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Massachusetts, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island, Vermont, Virginia, Maine or Washington.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv. Please:

Apply using your legal name
Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

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