Jobs in the United States

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Retail Store Manager (Brand Experience Leader)-Clermont Landing
Bath and Body Works
Clermont, FL
…you can learn, lead and help create feel good moments every…
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Inside Sales Representative - Discrete
Wurth Industry North America
Commerce City, CO
Serve as an escalation point for non-routine customer solutions and support. Provide support to the Business Unit Manager in escalated matters.
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SO
Family Case Manager Supervisor
State of Indiana
Tell City, IN
- $59,800 USD / year
The Family Case Manager Supervisor directs and supervises a team that provides protective services to children and families. The team delivers social services to maintain children in safe…
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Highway Engineer Supervisor
State of Indiana
Lebanon, IN
…Construction Area Engineer oversees the annual INDOT construction program in their assigned area; typically, their area's construction program value varies between $25,000,000 and…
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Security Associate
Carvana
Ontario, CA
…impactful change. Team spirit shows up in everything we do - every day, our passion and creativity drive the kind of innovation that moves an industry. We take big swings, set ambitious…
Added just now
Security Associate
Carvana
Ontario, CA
…impactful change. Team spirit shows up in everything we do - every day, our passion and creativity drive the kind of innovation that moves an industry. We take big swings, set ambitious…
Added 1 min ago
T
Cashier – Toll Collector – Part time – Midbay Bridge
TTEC
Niceville, FL
- From $15 USD / hour
- Part-time
And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, dental and vision coverage, and access to a wellness program
Added 1 min ago
Inventory Control Specialist
Tractor Supply Company
Batavia, OH
…processes while maintaining partnership with the Store Operations…
Added 1 min ago
Senior Key Account Manager - Hyundai Kia
Minth North America
Wixom, MI
Minth North America is growing its Hyundai Kia OEM account team and is looking for a Senior Key Account Manager who enjoys building relationships and getting things done. You'll support…
Added 1 min ago
Retail Sales Associate FTR (Salina - #12)
Goodwill Industries
Salina, KS
PURPOSE OF POSITION: Provides assistance in the day-to-day duties of cashier or clerk for a Goodwill store. To fulfill Goodwill’s mission statement
Added 1 min ago
Branch Operations Lead - (New Build) Asheboro - Asheboro, NC
JPMC page
Asheboro, NC
…heart of our branch operations, working closely with the Branch Manager, branch employees, and our team of experts. Your role is crucial in ensuring that our clients' financial transactions…
Added 1 min ago
Retail Store Processor FTR (Derby -#39)
Goodwill Industries
Derby, KS
SUPERVISION RECEIVED: District Manager, Store Manager, Asst. Store Manager & Team Leader
Added 1 min ago
Branch Operations Lead, State College Northland Center, State College, PA
JPMC page
State College, PA
…heart of our branch operations, working closely with the Branch Manager, branch employees, and our team of experts. Your role is crucial in ensuring that our clients' financial transactions…
Added 1 min ago
Branch Manager
Lansing Building Products LLC
Bryn Athyn, PA
Lead the day-to-day functions of the branch, both directly and indirectly through engagement of the Branch Operations Manager, Warehouse Manager, Outside Sales Representative(s), and other…
Added 1 min ago
CH
Senior Client Success Manager
Counsel Health
Remote, United States
- $150,000 to $170,000 USD / year
Counsel is hiring a Senior Client Success Manager to own the full post-sale client relationship, from implementation through renewal and expansion. For the first 6 to 12 months the work is…
Added 1 min ago
Senior Project Manager - Highway/Traffic
French & Parrello
Camden, NJ
French & Parrello Associates (FPA) is seeking an experienced Senior Project Manager to join our growing Highway & Traffic Department in Camden, NJ. This is an exciting opportunity for an…
Added 1 min ago
Senior Staff Engineer - Civil/Site
French & Parrello
Wall Township, NJ
French & Parrello Associates (FPA) is seeking an experienced Project Manager to join our growing Civil/Site Department at our headquarters in Wall Township, NJ. This is an exciting…
Added 1 min ago
Project Manager - Civil/Site
French & Parrello
Wall Township, NJ
French & Parrello Associates (FPA) is seeking an experienced Project Manager to join our growing Civil/Site Department at our headquarters in Wall Township, NJ. This is an exciting…
Added 1 min ago
Electrical Group Manager
French & Parrello
Wall Township, NJ
French & Parrello Associates (FPA) is seeking an experienced Electrical Group Manager to join our growing Electrical Engineering Department at our headquarters in Wall Township, NJ. This is…
Added 1 min ago
Project Manager - Mechanical (HVAC)
French & Parrello
Wall Township, NJ
French & Parrello Associates (FPA) is seeking an experienced Project Manager to join our growing Mechanical Engineering Department at our headquarters in Wall Township, NJ. This is an…
Added 1 min ago
Project Manager - Geotechnical
French & Parrello
Wall Township, NJ
French & Parrello Associates (FPA) is seeking an experienced Project Manager to join our growing Geotechnical Department at our headquarters in Wall Township, NJ. This is an exciting…
Added 1 min ago
Customer Solutions Specialist
Springdale, AR
Program Communication: Clearly communicate the expectations and benefits of supply chain programs (e.g., retail bracket compliance, direct plant shipment, lead time, on-time delivery, fill…
Added 1 min ago
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Vagaro
Vagaro
Pleasanton, CA
- $50 to $55 USD / hour
…regulations, reporting requirements, and employee benefits program…
Added 1 min ago
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Automotive Dealership Sales Trainer
Napleton
Elmhurst, IL
- $150,000 to $250,000 USD / year
The Automotive Sales Trainer is a leader who will partner with our General Managers and Platform Manager to help train and recruit Sales Associates, along with delivering engaging learning…
Added 1 min ago
RC
Restaurant Manager
Raising Cane's
Magnolia, TX
- $18 USD / hour
The Restaurant Manager is responsible for supporting the Restaurant Leader in day-to-day operations of the restaurant and upholding Raising Cane’s standards and culture in shift management…

Fiserv

Account Manager

Lincoln, NE, United States

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Job details

Experience: 4+ years of experience in IT service management supporting incident, problem, change, or service delivery processes.
Posting language: English
Posted: Oct 30, 2026

Original job description

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title Account Manager

About your role:

As a Account Manager, you will improve IT service delivery processes that support client interactions and operational outcomes. You will work with technology, service delivery, and client-facing teams to analyze performance, resolve escalations, and support consistent service management practices. Your work helps improve service reliability, client satisfaction, and issue resolution.

What you'll do:

Lead service management processes that support consistent delivery, timely issue resolution, and client satisfaction.
Evaluate service delivery performance using operational metrics, incident trends, and problem management data.
Develop service improvement plans with technology, operations, and client-facing teams.
Manage escalated client issues through resolution by coordinating updates, owners, timelines, and follow-up actions.
Maintain client relationships by documenting needs, tracking commitments, and communicating service updates.
Apply Information Technology Infrastructure Library practices to incident, problem, change, and service delivery processes.
Share service management practices with team members through documented procedures and process guidance.
Responsibilities listed are not intended to be all-inclusive and may be modified as necessary.

Experience you'll need to have:

4+ years of experience in IT service management supporting incident, problem, change, or service delivery processes.
Experience analyzing service performance metrics, identifying process gaps, and documenting improvement actions.
Experience coordinating escalated client or stakeholder issues through resolution in a technology environment.
Experience using service management platforms, ticketing systems, or reporting tools to manage operational workflows.
Experience applying Information Technology Infrastructure Library practices in incident, problem, or service delivery management.
Bachelor’s degree, or equivalent combination of education, related experience and/or military experience.

•

Experience that would be great to have:

Experience with ServiceNow.
Information Technology Infrastructure Library certification or equivalent service management certification.
Experience managing project plans, milestones, risks, and status reporting for service improvement initiatives.
Familiarity with cloud technology concepts used in enterprise service delivery environments.

How you'll work:

This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.

Travel:

This role requires occasional travel (up to 10%).

Sponsorship:

You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.

Benefits at Fiserv:

Fuel Your Life program to support your physical, financial, social, and emotional well-being.
Paid holidays and generous time away policies.
No-cost mental health support through Employee Assistance Programs.
Living Proof program to recognize your peers’ extra effort with points redeemable for rewards.
Eight Employee Resource Groups to foster a collaborative culture and expand your network.
Unparalleled professional growth with training, development, and internal mobility opportunities.
Medical, dental, vision, life, and disability insurance options available from day one.
Retirement planning including 401k match and discounted shares with the Employee Stock Purchase Plan.
Tuition assistance and reimbursement program.
Paid parental and military leave.

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Massachusetts, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island, Vermont, Virginia, Maine or Washington.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv. Please:

Apply using your legal name
Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

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