Jobs in the United States

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SF
Breakthrough Teaching and Learning Manager
San Francisco Day School
San Francisco, CA
- $30 to $45 USD / hour
The Teaching and Learning Manager oversees Breakthrough’s summer teacher residency – an opportunity for outstanding college students from across the country to gain valuable training and…
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Military Talent Program Manager (Contractor)
Quality Technology Services, LLC
United States
At QTS, our Military Talent Program Manager is a strategic relationship builder, program leader, and internal champion for military-connected talent. You thrive on creating programs that…
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Development Project Engineer (Data Center Construction)
Quality Technology Services, LLC
York, SC
As a global leader in digital infrastructure, QTS designs, builds and operates advanced data centers that support strategic AI, cloud and digital transformation initiatives. We are driven…
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Project Manager II Infrastructure (DCIM)
Quality Technology Services, LLC
United States
As a global leader in digital infrastructure, QTS designs, builds and operates advanced data centers that support strategic AI, cloud and digital transformation initiatives. We are driven…
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AU
Security Officer Tech Savvy
Allied Universal
Aurora, CO
- $22.28 USD / hour
…schedule will vary week to week, based on a combination of manager-assigned shifts and those you pick up through our Earn More, Claim-A-Shift self-scheduling program. Shifts, days,…
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Community Office Assistant
UMH Properties Inc
Cranberry Twp, PA
The purpose of the Community Office Assistant position is to support the Community Manager in handling all duties required to keep each community running as well as working together to…
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Assistant Scientist - Transmission Construction Monitoring
Olsson
Lincoln, NE · Omaha, NE
…and Olsson project staff, and you will have mentorship and support from experienced scientists and project managers throughout the assignment. This is a great opportunity to build hands-on…
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CC
Shelter Monitor, (1214) 801 East Men's Shelter
Catholic Charities of the Archdiocese of Washington
Washington, DC
- $20.31 USD / hour
JOB SUMMARY: The Shelter Monitor provides primary support to clients in shelter facilities in the Housing and Homeless Services (HHS) Department. The position monitors daily shelter…
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CC
Shelter Monitor, (1516) Harriet Tubman Women's Shelter
Catholic Charities of the Archdiocese of Washington
WASHINGTON, DC
- $20.31 USD / hour
JOB SUMMARY: The Shelter Monitor provides primary support to clients in shelter facilities in the Housing and Homeless Services (HHS) Department. The position monitors daily shelter…
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GA
Physical Therapist (PT)
Genesis Administrative Services
Montesano, WA
- $68 to $70 USD / hour
They must have a valid Physical Therapy license in the state(s) of practice, or proof of license and eligibility · They must have a Master's degree in Physical Therapy; or
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Trauma Registrar I- Augusta
AU Medical Center, Inc.
United States
The Trauma Registrar Position reports directly to Trauma Program Manager. Key responsibilities of the role include: Data abstraction/entry, database management, inter-rater reliability and…
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Home Health Psych Registered Nurse, PRN
Synergy Home Care - Northeastern Region, Inc.
West Monroe, LA
As a CenterWell Home Health nurse, reporting to the Clinical Manager, you will provide personalized, one-on-one care that helps patients regain independence in the comfort of their homes.…
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Medical Assistant
CenterWell Senior Primary Care (FL), Inc.
Casselberry, FL
As a Medical Assistant, reporting to Manager, Central Administration, you will be the first contact for patient care, responsible for administrative responsibilities in addition to patient…
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Home Health Speech Language Pathologist-Per Diem
CenterWell Certified Healthcare Corp.
Silver Spring, MD · Bowie, MD
…variable schedule and per diem associates which are designed to support whole-person well-being. Among these benefits, Humana provides paid time off, 401(k) retirement savings plan,…
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Home Health Speech Language Pathologist-Per Diem
CenterWell Certified Healthcare Corp.
CWHH LANCASTER, PA
…variable schedule and per diem associates which are designed to support whole-person well-being. Among these benefits, Humana provides paid time off, 401(k) retirement savings plan,…
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Home Health Licensed Practical Nurse
CenterWell Certified Healthcare Corp.
Portland, ME
As a CenterWell Home Health nurse, reporting to the Clinical Manager, you will provide personalized, one-on-one care that helps patients regain independence in the comfort of their homes.…
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Home Health Physical Therapist
CenterWell Certified Healthcare Corp.
Phoenix, AZ
As a therapist at CenterWell Home Health, reporting to the Clinical Manager, you will help patients regain strength, mobility and independence, from the comfort of their homes. By…
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Home Health Registered Nurse 7 On/ 7 Off
QC-Medi New York, Inc.
Syracuse, NY
As a CenterWell Home Health nurse, reporting to the Clinical Manager, you will provide personalized, one-on-one care that helps patients regain independence in the comfort of their homes.…
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Home Health Registered Nurse
Prime Healthcare Home Care and Hospice, LLC
Joliet, IL
As a CenterWell Home Health nurse, reporting to the Clinical Manager, you will provide personalized, one-on-one care that helps patients regain independence in the comfort of their homes.…
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Home Health Medical Social Worker-Per Diem
CenterWell Certified Healthcare Corp.
Hiawatha, IA
…variable schedule and per diem associates which are designed to support whole-person well-being. Among these benefits, Humana provides paid time off, 401(k) retirement savings plan,…
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Senior Delivery Manager
Vail Resorts
Remote, United States
The Senior Delivery Manager is accountable for the successful execution and delivery of technology initiatives within an assigned product and business domain. This role leads day-to-day…
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Prcpl Analyst: Project Management
Vail Resorts
Remote, United States
The Senior Program Manager is accountable for the successful delivery and adoption of strategic technology programs that span multiple teams, business functions, and stakeholder groups.…
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Senior Delivery Manager
Vail Resorts
Remote, United States
The Senior Delivery Manager is accountable for the successful execution and delivery of technology initiatives within an assigned product and business domain. This role leads day-to-day…
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Assistant Manager: Snowmaking - Salary
Vail Resorts
White Haven, PA
Support efficient use of water, energy, equipment, and labor throughout the snowmaking season.
Added 1 min ago
PF
Customer Service Rep
Planet Fitness - Baseline Fitness
St Paul, MN
- $16.4 USD / hour
Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed.

Fiserv Solutions LLC

Manager, Knowledge Management

Berkeley Heights, NJ, United States

Salary Range $108,000.00 - $172,800.00

Apply on fiserv.wd5.myworkdayjobs.com About employer

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Job details

Pay: Salary Range $108,000.00 - $172,800.00
Apply by: Dec 25, 2026
Experience: 6+ years of experience managing and developing teams
Posting language: English
Posted: Nov 13, 2026

Original job description

Calling all innovators - find your future at Fiserv.

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title Manager, Knowledge Management

About your role:

As a Manager, Knowledge Management, you will lead day-to-day operations and continuous improvement for Knowledge Operations within Knowledge and Information Services at Fiserv. You will partner with Knowledge Management, Technical Writing, Training, Quality, Product, Technology, and Service teams to align priorities, streamline workflows, and strengthen knowledge governance. The work you do directly shapes the accuracy and accessibility of knowledge assets that power AI-enabled service experiences and digital self-service for clients and associates across the enterprise.

What you'll do:

Lead a team within Knowledge Operations, setting clear goals, coaching individuals toward measurable performance outcomes, and building cross-training depth that reduces single points of failure.
Develop team members through regular feedback cycles, structured development plans, and opportunities that expand capability across the knowledge lifecycle.
Own the operational rhythm for Knowledge Operations, including workload tracking, backlog management, and timeliness reviews, so delivery commitments are met consistently.
Define and maintain key performance indicators (KPIs) covering productivity, quality, and knowledge asset accessibility, and surface trends through dashboards that drive decisions across Knowledge and Information Services.
Lead continuous improvement (CI) initiatives by analyzing workflow data and stakeholder feedback, identifying root causes, and implementing process changes that produce measurable gains in efficiency and quality.
Strengthen knowledge governance by establishing clear ownership, review cycles, and accuracy standards for knowledge assets that support digital self-service and AI-enabled service experiences.
Coordinate across Knowledge Management, Technical Writing, Training, Quality, Product, Technology, and Service teams to align priorities, resolve workflow friction, and deliver knowledge solutions that improve client and associate outcomes.
Responsibilities listed are not intended to be all-inclusive and may be modified as necessary.

Experience you'll need to have:

5+ years of experience in knowledge operations, content operations, or a related operational function overseeing knowledge lifecycle governance, workflow design, and continuous improvement programs.
3+ years of experience leading cross-functional initiatives in an enterprise or regulated industry environment, using operational metrics, key performance indicator (KPI) frameworks, and dashboard reporting to drive measurable outcomes.
6+ years of experience managing and developing teams
Experience developing KPI dashboards and operational metrics reporting using business intelligence (BI) or data visualization tools to track workload, quality, timeliness, and backlog trends.
Experience designing and improving knowledge governance workflows in an enterprise knowledge platform environment to increase content accuracy and accessibility.
Bachelor's degree or higher in Information Management, Library Science, Business Administration, Communications, or related field or equivalent combination of education, related experience and/or military experience.

Experience that would be great to have:

Experience with AI-enabled knowledge retrieval, virtual assistants, or chatbot platforms to support digital self-service experiences.
Experience in financial services, fintech, or another regulated enterprise environment managing knowledge or content operations at scale.
Experience with workflow automation tools to streamline content operations and reduce manual handoffs across cross-functional teams.
Familiarity with product management, user experience (UX), or digital experience teams to align knowledge delivery with in-product guidance and self-service journeys.

Sponsorship:

You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.

Benefits at Fiserv:

Fuel Your Life program to support your physical, financial, social, and emotional well-being.
Paid holidays and generous time away policies.
No-cost mental health support through Employee Assistance Programs.
Living Proof program to recognize your peers’ extra effort with points redeemable for rewards.
Eight Employee Resource Groups to foster a collaborative culture and expand your network.
Unparalleled professional growth with training, development, and internal mobility opportunities.
Medical, dental, vision, life, and disability insurance options available from day one.
Retirement planning including 401k match and discounted shares with the Employee Stock Purchase Plan.
Tuition assistance and reimbursement program.
Paid parental and military leave.

Salary Range $108,000.00 - $172,800.00

These pay ranges apply to employees in New Jersey and New York. Pay ranges for employees in other states may differ.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

For incentive eligible associates, the successful candidate is eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Company’s sole discretion.

Thank you for considering employment with Fiserv. Please:

Apply using your legal name
Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

Apply on fiserv.wd5.myworkdayjobs.com About employer

More about this job

Skills

Process improvement
Technical writing
Lead a team
Coaching
Workflow
Reporting
Business intelligence
Data visualization
Chatbot
CPT

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Work requirements

Jobs in the United States