Jobs in the United States

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SF
Breakthrough Teaching and Learning Manager
San Francisco Day School
San Francisco, CA
- $30 to $45 USD / hour
The Teaching and Learning Manager oversees Breakthrough’s summer teacher residency – an opportunity for outstanding college students from across the country to gain valuable training and…
Added just now
Military Talent Program Manager (Contractor)
Quality Technology Services, LLC
United States
At QTS, our Military Talent Program Manager is a strategic relationship builder, program leader, and internal champion for military-connected talent. You thrive on creating programs that…
Added 1 min ago
Senior Delivery Manager
Vail Resorts
Remote, United States
The Senior Delivery Manager is accountable for the successful execution and delivery of technology initiatives within an assigned product and business domain. This role leads day-to-day…
Added 1 min ago
Prcpl Analyst: Project Management
Vail Resorts
Remote, United States
The Senior Program Manager is accountable for the successful delivery and adoption of strategic technology programs that span multiple teams, business functions, and stakeholder groups.…
Added 1 min ago
Senior Delivery Manager
Vail Resorts
Remote, United States
The Senior Delivery Manager is accountable for the successful execution and delivery of technology initiatives within an assigned product and business domain. This role leads day-to-day…
Added 1 min ago
JA
Manager Corporate Audit
JetBlue Airways Corporation
Long Island City, NY
- $114,000 to $170,000 USD / year
JetBlue is seeking a strategic and innovative Audit Manager to join the Corporate Audit team. The Audit Manager will lead a portfolio of risk-based assurance and advisory engagements while…
Added 1 min ago
Area Coordinator
UWGBY University of Wisconsin Green Bay
Green Bay, WI
…development, or student leadership. The AC is a collaborative campus partner, an on‑call professional dedicated to care and accountability, and a champion of a connected residential…
Added 1 min ago
Branch Manager Triangle Southwest District
B10 Wells Fargo Bank, N. A.
CARY, NC · RALEIGH, NC · HOLLY SPRINGS, NC · FUQUAY VARINA, NC · APEX, NC · MORRISVILLE, NC
…means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You’ll be rewarded for investing in your community,…
Added 2 mins ago
Team Lead, Talent Acquisition
Horizon Media LLC
NY
Quickly learn team’s needs and expectations for any new roles, with limited oversight of manager
Added 2 mins ago
Production & Post Coordinator
Stio
Jackson, WY
The Production & Post Coordinator reports to the Creative Production Manager and owns Stio’s day-to-day product imagery: preparing product for shoots, assisting in producing studio and…
Added 2 mins ago
Senior Project Manager
Worley
AB, CA · BC, CA
Worley is a global company of energy, chemicals and resources experts headquartered in Australia. We partner with our customers to deliver projects and create value across the life of their…
Added 3 mins ago
CP
Benefits & Leave Manager
Cambridge Public Schools
Cambridge, MA
- $116,540.12 to $122,439.95 USD / year
Cambridge Public Schools (CPS) is seeking a knowledgeable, collaborative, and service-oriented Benefits & Leaves Manager to lead the administration of employee benefits, leave programs, and…
Added 3 mins ago
Project Manager
Wharton-Smith
Tampa, FL
…is seeking qualified candidates for the position of Project Manager. We are currently seeking someone who is willing to work in Tampa,…
Added 3 mins ago
Sr. Solutions Architect
BNH
Arnold AFB, TN
…primary technical counterpart to the Digital Enterprise Branch Manager, providing architectural leadership, systems engineering direction, and technical governance across AEDC’s digital…
Added 3 mins ago
RH
Admissions Manager
Robert Half
Boston, MA
- $65,000 to $85,000 USD / year
We are looking for an Admissions Manager to deliver an exceptional and welcoming journey for prospective and current families in Boston, Massachusetts. In this role, you will guide parents…
Added 3 mins ago
Analyst, Digital Marketing & Measurement - January 2027 Start
Ovative Group, LLC
United States
Ovative Group is an independent, full-funnel media, measurement, and creative firm transforming how brands grow. We partner with leading names like American Eagle, Best Buy, Domino’s, The…
Added 4 mins ago
WW
Client Manager, State of CA
World Wide Technology Holding, LLC
Sacramento, CA
- $125,000 to $150,000 USD / year
Candidates must have a successful track record in sales, preferably in the State of California agencies/departments · Candidates must have existing and successful SLED relationships and direct account experience within their assigned territory
Added 4 mins ago
WW
Client Manager, Higher ED CA
World Wide Technology Holding, LLC
Sacramento, CA · San Diego, CA · San Francisco, CA · CA
- $125,000 to $150,000 USD / year
…high-performance teams? Come join WWT today! We are looking for a Client Manager to join our SLED team in…
Added 4 mins ago
SO
Licensing Regulation Bureau Chief
State of Iowa
Des Moines, IA
- $33.69 to $60.04 USD / hour
The Iowa Insurance Division is seeking an innovative, results-driven Licensing Regulation Bureau Chief (Public Service Manager 1) to direct and modernize the
Added 4 mins ago
CH
Pharmacy Technician
CVS Health
Southfield, MI
- $16.5 to $25 USD / hour
…care – by improving access, lowering costs and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart every day…
Added 4 mins ago
CH
Pharmacy Technician
CVS Health
Sylvan Lake, MI
- $16.5 to $25 USD / hour
…care – by improving access, lowering costs and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart every day…
Added 4 mins ago
CH
Pharmacy Technician
CVS Health
Columbus, OH
- $17 USD / hour
…care – by improving access, lowering costs and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart every day…
Added 4 mins ago
CH
Staff Pharmacist - FT
CVS Health
Seabrook, TX
- $60 to $76 USD / hour
…– by improving access, lowering costs, and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart every day.…
Added 4 mins ago
CH
Staff Pharmacist - FT
CVS Health
Houston, TX
- $60 to $76 USD / hour
…– by improving access, lowering costs, and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart every day.…
Added 4 mins ago
PC
Environmental and Sustainability Manager
Pacific Coast Producers
Lodi, CA
- $150,000 to $200,000 USD / year
The Environmental and Sustainability Manager leads environmental compliance and sustainability programs across Pacific Coast Producers’ regional processing and packaging facilities. This…

Fiserv Solutions LLC

Manager, Knowledge Management

Berkeley Heights, NJ, United States

Salary Range $108,000.00 - $172,800.00

Apply on fiserv.wd5.myworkdayjobs.com About employer

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Job details

Pay: Salary Range $108,000.00 - $172,800.00
Apply by: Dec 25, 2026
Experience: 6+ years of experience managing and developing teams
Posting language: English
Posted: Nov 13, 2026

Original job description

Calling all innovators - find your future at Fiserv.

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title Manager, Knowledge Management

About your role:

As a Manager, Knowledge Management, you will lead day-to-day operations and continuous improvement for Knowledge Operations within Knowledge and Information Services at Fiserv. You will partner with Knowledge Management, Technical Writing, Training, Quality, Product, Technology, and Service teams to align priorities, streamline workflows, and strengthen knowledge governance. The work you do directly shapes the accuracy and accessibility of knowledge assets that power AI-enabled service experiences and digital self-service for clients and associates across the enterprise.

What you'll do:

Lead a team within Knowledge Operations, setting clear goals, coaching individuals toward measurable performance outcomes, and building cross-training depth that reduces single points of failure.
Develop team members through regular feedback cycles, structured development plans, and opportunities that expand capability across the knowledge lifecycle.
Own the operational rhythm for Knowledge Operations, including workload tracking, backlog management, and timeliness reviews, so delivery commitments are met consistently.
Define and maintain key performance indicators (KPIs) covering productivity, quality, and knowledge asset accessibility, and surface trends through dashboards that drive decisions across Knowledge and Information Services.
Lead continuous improvement (CI) initiatives by analyzing workflow data and stakeholder feedback, identifying root causes, and implementing process changes that produce measurable gains in efficiency and quality.
Strengthen knowledge governance by establishing clear ownership, review cycles, and accuracy standards for knowledge assets that support digital self-service and AI-enabled service experiences.
Coordinate across Knowledge Management, Technical Writing, Training, Quality, Product, Technology, and Service teams to align priorities, resolve workflow friction, and deliver knowledge solutions that improve client and associate outcomes.
Responsibilities listed are not intended to be all-inclusive and may be modified as necessary.

Experience you'll need to have:

5+ years of experience in knowledge operations, content operations, or a related operational function overseeing knowledge lifecycle governance, workflow design, and continuous improvement programs.
3+ years of experience leading cross-functional initiatives in an enterprise or regulated industry environment, using operational metrics, key performance indicator (KPI) frameworks, and dashboard reporting to drive measurable outcomes.
6+ years of experience managing and developing teams
Experience developing KPI dashboards and operational metrics reporting using business intelligence (BI) or data visualization tools to track workload, quality, timeliness, and backlog trends.
Experience designing and improving knowledge governance workflows in an enterprise knowledge platform environment to increase content accuracy and accessibility.
Bachelor's degree or higher in Information Management, Library Science, Business Administration, Communications, or related field or equivalent combination of education, related experience and/or military experience.

Experience that would be great to have:

Experience with AI-enabled knowledge retrieval, virtual assistants, or chatbot platforms to support digital self-service experiences.
Experience in financial services, fintech, or another regulated enterprise environment managing knowledge or content operations at scale.
Experience with workflow automation tools to streamline content operations and reduce manual handoffs across cross-functional teams.
Familiarity with product management, user experience (UX), or digital experience teams to align knowledge delivery with in-product guidance and self-service journeys.

Sponsorship:

You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.

Benefits at Fiserv:

Fuel Your Life program to support your physical, financial, social, and emotional well-being.
Paid holidays and generous time away policies.
No-cost mental health support through Employee Assistance Programs.
Living Proof program to recognize your peers’ extra effort with points redeemable for rewards.
Eight Employee Resource Groups to foster a collaborative culture and expand your network.
Unparalleled professional growth with training, development, and internal mobility opportunities.
Medical, dental, vision, life, and disability insurance options available from day one.
Retirement planning including 401k match and discounted shares with the Employee Stock Purchase Plan.
Tuition assistance and reimbursement program.
Paid parental and military leave.

Salary Range $108,000.00 - $172,800.00

These pay ranges apply to employees in New Jersey and New York. Pay ranges for employees in other states may differ.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

For incentive eligible associates, the successful candidate is eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Company’s sole discretion.

Thank you for considering employment with Fiserv. Please:

Apply using your legal name
Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

Apply on fiserv.wd5.myworkdayjobs.com About employer

More about this job

Skills

Process improvement
Technical writing
Lead a team
Coaching
Workflow
Reporting
Business intelligence
Data visualization
Chatbot
CPT

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Work requirements

Jobs in the United States