Jobs in the United States

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Added 7 mins ago
Supervisory Air Traffic Control Specialist, (MSS-3, Level 10), Executive Officer
Federal Aviation Administration
Auburn, WA
…safe working conditions. These activities include planning and infrastructure, quality assurance, systems efficiency, domestic and international procedures, automation, and training.…
Added 7 mins ago
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Sr. Engineering Manager, Lowe's Innovation Labs
Lowe's
Kirkland, WA
- $147,400 to $280,100 USD / year
The Sr Manager, Software Engineering – Innovation leads R&D engineering teams that focus on exploring and incubating promising experiences and capabilities for spatial computing platforms,…
Added 7 mins ago
Sr. Mgr, EAP, EAP
Amazon
Bellevue, WA
…for environmental excellence across our operations. As Senior Manager, Global Water Programs, you own Amazon's global water strategy and are accountable for steering Amazon toward that…
Added 7 mins ago
Commercial Sourcing Manager, Memory and Storage
Meta
Bellevue, WA
…supply chain. As part of this team, the Commercial Sourcing Manager plays a critical role in driving strategic sourcing decisions and managing supplier relationships for Memory/DRAM…
Added 7 mins ago
T
Lead Engineer, Water
TYLin
Bellevue, WA
- $153,600 to $230,400 USD / year
…business development for projects related to linear and facilities infrastructure management. Near-term opportunities include leading infrastructure and facilities planning and design,…
Added 7 mins ago
O
Supplier Sourcing Program Manager 2
Oracle
Olympia, WA
- $66,200 to $132,400 USD / year
Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products…
Added 7 mins ago
Media Buyer
Lumen
Olympia, WA
At Lumen, you’ll work on infrastructure customers rely on today and build for what’s next, where performance, security, and resilience matter.
Added 7 mins ago
CC
Manager, Cloud Platform Engineering
Centene Corporation
Olympia, WA
- $102,900 to $190,500 USD / year
Key Details: Centene is seeking a Manager, Cloud Platform Engineering to lead a team responsible for cloud platform engineering, architecture enhancements, and operational excellence.…
Added 7 mins ago
AIML - Sr Engineering Program Manager, Search Quality and Infrastructure
Apple
Seattle, WA
We’re looking for a Senior Engineering Program Manager with a strong track record of building search infrastructure and delivering search products with world knowledge answering features…
Added 7 mins ago
AI Senior Manager - SFL Scientific
Deloitte
Seattle, WA
…optimization, restructuring, business design and transformation, infrastructure and real estate, mergers and acquisitions (M&A), and sustainability. Work alongside clients every step of the…
Added 7 mins ago
Data Science Manager, Gen AI - SFL Scientific
Deloitte
Seattle, WA
…optimization, restructuring, business design and transformation, infrastructure and real estate, mergers and acquisitions (M&A), and sustainability. Work alongside clients every step of the…
Added 7 mins ago
Oracle Analytics FDI - Manager
Deloitte
Seattle, WA
…platforms, operations, and processes that power their business. As a Manager, you will work with cross-functional teams to deliver innovative data, AI, and cloud-enabled solutions that…
Added 7 mins ago
Google Infrastructure and Security Lead Architect
Deloitte
Seattle, WA
…solutions in software, data, AI, network, and hybrid cloud infrastructure. These solutions are powered by engineering for business advantage, transforming mission-critical operations. We…
Added 7 mins ago
Senior Manager Data Lead
Deloitte
Seattle, WA
…solutions in software, data, AI, network, and hybrid cloud infrastructure. These solutions are powered by engineering for business advantage, transforming mission-critical operations. We…
Added 7 mins ago
Technical Program Manager, Cost Management
Amazon
Seattle, WA
AWS Data Center Capacity Delivery (DCCD) is looking for a Technical Program Manager to develop and implement a cost management platform to support the global DCCD organization.…
Added 7 mins ago
Senior Data Engineering Manager
Zoom
Seattle, WA
…partner with Data Science, Finance, and Product to shape the infrastructure that powers business insights at scale. This is a hybrid position that requires on-site presence 3 days per week…
Added 7 mins ago
Engineering Manager (Remote)
Cisco
Seattle, WA
…powering large-scale containerized systems, the team blends deep infrastructure expertise with a builder's mindset. It's a tight-knit group that thrives on solving hard, cross-cutting…
Added 7 mins ago
Senior Officer, AI Enablement and Workflows, U.S. Program
Bill and Melinda Gates Foundation
Seattle, WA
U.S. Program (USP) is pursuing Ambition 2045 - a division-wide effort to accelerate progress toward equitable upward mobility through educational attainment. The Office of the President…
Added 7 mins ago
Confluent - Product Manager, Growth Marketer
IBM
Bellevue, WA · Seattle, WA
Confluent, an IBM company, is pioneering a new category of data infrastructure: a cloud-native data streaming platform that connects and processes data in real time across applications,…
Added 7 mins ago
Cyber Operate Manager - Identity Security Architect & Product Engineering
Deloitte
Bellevue, WA · Seattle, WA
…identity-driven attack containment. Working across cybersecurity, infrastructure, engineering, architecture, product, and vendor teams, you will deliver scalable solutions using Sgnl.ai,…
Added 7 mins ago
Cyber Operate Manager - GCP Cloud DevOps Engineer
Deloitte
Seattle, WA · Bellevue, WA
…role, you will apply Google Cloud Platform (GCP), Terraform, infrastructure as code, and DevOps practices to build secure, scalable, and reliable solutions. You will collaborate with Cyber…
Added 20 mins ago
Biomedical Equipment Support Specialist (Information Systems)
Veterans Affairs, Veterans Health Administration
Hines, IL
Added 20 mins ago
Biomedical Equipment Support Specialist (Information Systems)
Veterans Affairs, Veterans Health Administration
Hines, IL
Added 20 mins ago
E
Sr Data Engineer 1
Exelon
OAKBROOK TERRACE, IL
- $104,800 USD / year
…processes under the guidance of a Principal Data Engineer or Manager. May coordinate tasks for other team…
Added 20 mins ago
Senior Manager, Field Technology
Reyes Holdings
Niles, IL
Experience leading infrastructure, networking, wireless, endpoint, mobile device, and workplace technology operations

Fiserv Solutions LLC

Account Manager

Lincoln, NE, United States

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Job details

Apply by: Nov 3, 2026
Experience: 4+ years of experience in IT service management supporting incident, problem, change, or service delivery processes.
Posting language: English
Posted: Oct 30, 2026

Original job description

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title Account Manager

About your role:

As a Account Manager, you will improve IT service delivery processes that support client interactions and operational outcomes. You will work with technology, service delivery, and client-facing teams to analyze performance, resolve escalations, and support consistent service management practices. Your work helps improve service reliability, client satisfaction, and issue resolution.

What you'll do:

Lead service management processes that support consistent delivery, timely issue resolution, and client satisfaction.
Evaluate service delivery performance using operational metrics, incident trends, and problem management data.
Develop service improvement plans with technology, operations, and client-facing teams.
Manage escalated client issues through resolution by coordinating updates, owners, timelines, and follow-up actions.
Maintain client relationships by documenting needs, tracking commitments, and communicating service updates.
Apply Information Technology Infrastructure Library practices to incident, problem, change, and service delivery processes.
Share service management practices with team members through documented procedures and process guidance.
Responsibilities listed are not intended to be all-inclusive and may be modified as necessary.

Experience you'll need to have:

4+ years of experience in IT service management supporting incident, problem, change, or service delivery processes.
Experience analyzing service performance metrics, identifying process gaps, and documenting improvement actions.
Experience coordinating escalated client or stakeholder issues through resolution in a technology environment.
Experience using service management platforms, ticketing systems, or reporting tools to manage operational workflows.
Experience applying Information Technology Infrastructure Library practices in incident, problem, or service delivery management.
Bachelor’s degree, or equivalent combination of education, related experience and/or military experience.

•

Experience that would be great to have:

Experience with ServiceNow.
Information Technology Infrastructure Library certification or equivalent service management certification.
Experience managing project plans, milestones, risks, and status reporting for service improvement initiatives.
Familiarity with cloud technology concepts used in enterprise service delivery environments.

How you'll work:

This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.

Travel:

This role requires occasional travel (up to 10%).

Sponsorship:

You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.

Benefits at Fiserv:

Fuel Your Life program to support your physical, financial, social, and emotional well-being.
Paid holidays and generous time away policies.
No-cost mental health support through Employee Assistance Programs.
Living Proof program to recognize your peers’ extra effort with points redeemable for rewards.
Eight Employee Resource Groups to foster a collaborative culture and expand your network.
Unparalleled professional growth with training, development, and internal mobility opportunities.
Medical, dental, vision, life, and disability insurance options available from day one.
Retirement planning including 401k match and discounted shares with the Employee Stock Purchase Plan.
Tuition assistance and reimbursement program.
Paid parental and military leave.

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Massachusetts, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island, Vermont, Virginia, Maine or Washington.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv. Please:

Apply using your legal name
Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

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More about this job

Skills

Computer technology
IT service management
ServiceNow
Reporting
Collaboration
Onboarding
CPT

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